We had solar panels installed 5 years ago by a different company and were always suspicious that they were installed incorrectly. Solar Service Professionals sent a technician who inspected everything, and walked me through the pros and cons of different options moving forward. Very friendly and professional. Good staff and they were always straight shooters to me. read more

AVOID doing business with this company! They will call you 6 months later asking for more payment. I am updating this review from 5 start to 1 start today 07/01/2026, after receiving a collections call from their parent company Otovo stating we owed extra on the installation in addition to what we already paid their installer after the job was done in 01/16/2026. We paid this company twice. 1st after the inspection was done, and another after they installed the new inverter for us. We paid what the technician told us was owed on the spot after they did their work. Over 6 months later, we get a call from them stating we did not pay the required installation cost. We paid what the technician told us to pay on the spot, same day they finished the install, before they left our property. Now they are saying we owe them more money. STAY AWAY Unless you want to get a collections call months later! read more

Solar Service Professionals - Otovo (Solar Service Pro's parent company) soliciting extra payment over 6 months later. - Solar Panel Cleaning Near Me - Sherman Oaks, California

We paid for a service in 2025 and after months of follow-up, the work we paid for still has not been completed. We have reached out repeatedly over several months and now the secretary won't even answer calls from our known number. Based on our experience, I do not recommend this company at all. This company also goes by EnergyAid who has hundreds of 1 star reviews for ghosting customers. Beware read more

I had a problem and my installer went out of business, so Solar Service Pros (also DBA "Otovo Solar" and who knows how many other names) sent out a tech, identified a faulty SolarEdge Inverter, and replaced it. So far so good? Only... the "new" inverter was very obviously faulty. Production dropped precipitously after 72 hours, and oscillated wildly from minute to minute. I called Solar Service Pros for help... and finally realized what a huge mistake I had made. SSP advised they could really only help fix their own faulty work if I 1) paid them to come look at it, or 2) if I became a subscriber to their $30 monthly membership. (side note: $30/mo over the life of a solar system is an expected cost of $10K. If you are subscribing to this, you might as well have never installed solar) Anyway, I cut bait and found another technician. This party re-did SSP's bad work, and what do you know, the system's production doubled! No more production oscillations, no more sudden shut-offs. I hate even writing Yelp reviews, but I hope I can help someone avoid flushing $800+ hiring this company. read more

Do not work with this business! No customer service....Manny or Josh won't answer my calls or emails. Oh my goodness, where do I begin? I bought a new construction home that had solar panels installed and ready to operate by this company. When I called them at solar service professionals, they said all they have to do is to come out to the site, flip a switch, have me download an app and I'd be ready to use my solar panels. A technician came out, Luis, back in November 2025. The process only took an hour, they charged me around $300 for the work and I thought that's it. Then in January 2026 I received my electric bill and I noticed I haven't been getting any credit from the electricity I've been exporting to the grid by my solar panels. I reached back to solar service professionals and was put in touch with Josh to look into this. 3-4 weeks went by, now February 2026, he stated that I don't have PTO and that's why I haven't been getting any credit for my solar power. 2-3 weeks goes by, he said that's gonna cost me around $3000 to obtain the PTO. I reached back to the developer of my house, he reiterated that Manny H. was in charge of the project and all paperworks were done. I also talked to my neighbors who are on the same lot and bought their homes as part of the same project as mine, they said they didn't have to pay anything to get their solars up and running. I emailed Josh and told him this is what I've been told by the developer and my neighbors. He said he's gonna investigate this. That was back in early March, I still haven't heard back from him or anyone in this company with a solution. It has been months of waiting, and I still don't have an answer. Neither Manny or Josh answer my calls or emails. I have been so patient with this, but the lack of communication and irresponsibility is just becoming unbearable and it has become a big headache. Do not work with this business! read more

They ghosted me in the end and I could only talked to AI on the phone. I called them multiple times for a week and still couldn't reach to anyone. I had to call my bank to resolve the payment issues. I am leaving 2-star since they got the job done. read more

Showed up fast, cleaned my solar panels despite it being a challenging sloping roof situation and the tech was a great guy. Definitely giving them referral business. read more

I believe this company might now be a scam. Paid in full to get service done (over $3000) and they ghosted me. It's been a month. Working to get the payment back through lawyers and credit card company. Would avoid at all costs. My contact, or lack thereof, was with Josh Manno. read more

Technician was on time, understood my issue and quickly got my system back up and running.

Unbelievable service! Eddie is one of a kind! I want him all the time. He actually found out what the problem was where another company (Energy Aid) couldn't/wouldn't support their service. Please... let everyone know how good Eddie is! Give him a raise!!! read more

Solar Service Professionals techs were professional, courteous, efficient , knowledgeable and nice. Replaced bad powerwalls. Owner came by to inspect - recommended. Made an impression. Great job, followed up and value. From the Admin Staff with my first contact. Looking at you - Makely Techs - Luis , Victor & Juan And Of course Manny read more

Our 20 year old inverter failed. Josh had a service person out at the time promised. He found some bad connections in the roof panels junction boxes and fixed them. The inverter will need to be replaced. I was very pleased with their service and the cost of the service call. read more

Went well hard to get ahold of service company but technician was competent and on time

They were prompt courteous and made the repairs on time. Originally half of my solar panels weren't working now they are.

Solar Services Professionals was exactly that, professional. I had an appointment within 2 days of first reaching out to them, and Eduardo handled the issue from start to finish. He ordered the necessary equipment and returned on a Saturday to install it. He also thoroughly washed my panels twice. Then he followed up with me several times until the app was up and running. Thank you, Eduardo! read more

I'm updating my previous review because the team complete my reinstallation. This would easily have been a five star review if not for the delayed communication related to the panel reinstallation date. They do great quality work, explain everything they did, and even send a report including photos. I want to give them full credit for the quality of their work and for the friendly, professional, knowledgeable people who came onsite to do the job. read more

They were professional. The check my whole system and recommended sound procedure to prevent further problems.

Called them to set up an appointment and they never showed. Got a random text saying oops. Bad

The solar inspection was excellent. The technician was professional, thorough, and explained everything clearly. I really appreciate the detailed work and honest assessment. read more

I had a really great experience with this company. My solar system required some troubleshooting. Manny and co were courteous, fair and more importantly they got the job done. My system is working as intended now. I wholeheartedly recommend hiring Solar Service. I'll also note that they were the 2nd company I reached out to for my issue. The first company I reached out to was unhelpful and unwilling to perform all of the required testing despite my having paid a service call fee. Very different picture with Solar Service Professionals. Thank you! read more

I purchased a new home but didn't know how to activate my solar panels, so I contacted this company. They agreed to conduct an inspection and charged me $350. After the inspection, they informed me that a PTO application and minor part replacements were needed, instructing me to wait for a follow-up quote. Then they disappeared. I've contacted them multiple times since then. Except for the first time when they said they'd get back to me shortly, they've been unreachable. The initial inspection was on February 7th. It's now March 3rd, and there's been no follow-up whatsoever. read more

This is in response to your bill for installation of Solar Edge Inverter by Solar Service Professionals at my residence. And it relates to very unprofessional and unacceptable service provided by your installer whose name I believe is Victor Ola. Victor did the installation of replacement of the inverter and called me and reported that installation of the inverter was complete. But then I insisted that I need to review this installation and make sure that the new inverter was producing the electrical power. But as it turned out that he already had disconnected the new inverter. Initially he resisted to start the newly connected inverter. And as apparently a part of an electrical wire in solar subpanel unit was bare and without the insulation, he refused to re-start the newly installed inverter unit as he insisted that presented him a dangerous working condition and according to your company policies, he will not touch the solar sub panel and therefore he refused to re-start the inverter. I could understand his position but then how come he didn't follow your company policy before the start of his work when he found out condition that a part of the wire was bare and without the insulation in solar subpanel but went ahead anyway and did his installation work in this "dangerous condition". Thus, he wasn't ready to have me review whether the installation of the new inverter was proper and would work after he received his payment. This entire episode proves of the double standards employed by your employee and therefore by your company. And this type of service standard considered highly unethical, and I would assume that this type of service appears to be the trademark of your organization. read more

Eduardo came on time and fixed my issue with the solar panels quickly and efficiently. Grateful for his professionalism and diligence! Recommend highly read more

Highest recommendation for Solar Service Professionals. The service and communication is by far the best that I've worked with. Josh was helpful, professional, clearly explain all details in lament's term. Once the appointment was set up, Eduardo was punctual with the time. I was completely blown away how good Eduardo is. He was thorough, courteous, and knowledgeable with my system. I had contacted numerous companies and Solar Service Professionals is by far the most professional and responsive. read more

Having Solar Service Professionals install my car charger was one of the best service experiences I have ever had. The charger was being provided by Ford, but I was having a lot of problems getting the unit. Luis went above and beyond. He spent 2 weeks dealing with Ford to get me the charger. Once he did his magic, Victor came and installed it quickly and professionally. I can't recommend these guys highly enough. read more

Great service!!! They are real pros. I highly recommend this company for solar repair.

I've tried to clean the panles once, it was difficult and honestly, wasn t my job. This guys did a great job. The price was steap for me back then. Now, I think see it worth every penny. Service great, guys are polite and have manners. I will work with them in future, although they cleaned so good that Im pretty sure it will last wuite a long time. Thank you guys! read more

Working with this company was a great experience. I needed to have my solar panels tested by a certain date due to the escrow closing date. Manny was accommodating, understanding, and found a way to squeeze me into his schedule. Communication was on point, informing me when he was on his way, briefing me on his findings, and getting a completed inspection report by the end of the day. If the opportunity were to ever present itself again, I would use their services again. read more

Highly recommend Solar Service Professionals for your existing system needs. I bought a house a couple of years ago with solar panels, but the previous owners left us no information or documentation on them. I suspected the performance was dipping and figured it was time to learn more about our system in general, and see if anything was wrong. My first conversation on the phone with Josh was really helpful - he shared a lot of knowledge and educated guesses about my system, and immediately made me feel confident about what Solar Service Professionals could do. They offered a very fair price for an inspection, and Luis who came out to the house was awesome. Very communicative, helped teach me what I didn't know, and performed a quick repair that got us running at full capacity again. read more

Solar Service was the company that would come out and check out my system. Since the company I had went under. The tech Isaac was very helpful. read more

I don't know where to start. My solar panels weren't working so I started calling repair services. One company came out charged $300 just to walk on my property. After the technician finished I was contacted by the company the next day. They gave me a price of $8500.00 price to repair my solar system. I then called Solar Service Pros. Victor was the technician they sent out. What a godsend he & Solar Service Pros were. Victor was able to correct the arch in my system and get the panels producing electricity again right on the spot. Needless to say the $350 I paid was life altering. Take it from me Solar Service Professionals is the go to company for all your solar needs. THANK YOU VICTOR & SOLAR SERVICE PROFESSIONALS!!! read more

Victor Lua was friendly and very knowledgeable. He assessed and fixed our problem and cleaned the panels for a very reasonable amount. We have already referred Solar Service professionals to a friend. read more

After leaving my initial negative review, I was contacted by Manny who is the owner of Solar Service Professionals . I was able to work with him to get my panels replaced and now everything is working. I think that Solar Service Professionals went above and beyond in order to locate panels that were compatible with my system and installed them at a reasonable price. I would rate them five stars for professionalism and work done and after the initial negative experience, communication was excellent. read more

New home owner. Knowledgeable technician came to work on older solar system. The prior business that installed went out of business and they were able to come in, diagnose the issue and fix it to my satisfaction. In fact it's producing more information and data than the prior owner was able to access. Very satisfied and would highly recommend. read more

Manny and Luis are fantastic. They responded right away and are helping me get my solar back up and running after the original company that did my install went bankrupt and left me in the dust! read more

Socal Edison came unexpectedly this past friday afternoon to replace a meter that stopped communicating with the home office. After replacing the meter at my house, Edison said to wait about 5-10 minutes for the solar system to come back up and left. After about 30 mins, the system never came back up. Called Edison to report an outage after their tech left but couldn't get anyone to come out till the next morning. One of my inverters seemed to be in some sort of fault while the other one was dead. Sunrun was of no help and said they can send someone in 3-5 business days at the earliest. In the meantime, I would be without power. I sent a request for an estimate for a solar repair thru yelp and Manny responded. He said I can bypass the inverters and asked for pics of my system. He walked me thru putting the system on bypass over the phone so I can pull power directly from Edison till Sunrun can come out and check out the inverters. Manny was awesome and very helpful. Thank you so much Manny! read more

Called October 11th because I'm getting a new roof, and I needed solar panel removal and reinstallation. My solar panels also needed to be cleaned. I called on a Friday, and the woman on the phone said a technician would call me back on Monday. It's October 23rd now and they still haven't called me. No technician. No scheduling. Nothing. The job has been completed by another company because I couldn't wait any longer. read more

Eduardo was very professional and timely. He helped answered multiple questions and was extremely thorough.

Had them install an inverter. Quick response. Reasonable quote. Knowledgeable staff. The technician did a great job. Highly recommend!

IMPORTANT: I did not actually use or pay Solar Service Professionals for their formal services. I'm writing to give a positive review because of their customer service. I reached out for a quote and consultation for a solar tankless water heater that my dad had installed on the roof of our family's house years ago, which had begun to leak significantly. Solar Service Professionals wrote back very promptly and explained that this is not something they can service, and they recommended another local L.A. solar company (I'm assuming a competitor) that might be able to help me. It's been sort of hit and miss reaching out to many local repair companies for several maintenance issues on my family's house, so it was nice to have a moment of honest and helpful customer service like this. read more