If I could give zero stars, I would. This has been an extremely disappointing experience. My fiancé…read moreordered a custom tuxedo costume and paid weeks in advance to have the alterations expedited, as our event is in two days. We were informed today that the tuxedo was never altered because they "only had one tailor and the other left." Despite this, no one contacted us to inform us of the delay or to offer an alternative solution. This lack of communication and accountability shows poor customer service and a lack of basic professionalism. Additionally, we were later told that the alterations should not have been charged in the first place because it was a costume tuxedo, yet the charge was still applied. Overall, this situation could have been handled very differently with proper communication and attention to detail. Unfortunately, that was not the case.

Amazing customer service I don't know what these other people are talking about. Huge shoutout to…read moreColin best employee there, helped me find my size and the best price, make sure to see him when you go.

Owned by the Jos... you know, Joe Cocker, Joe Cool, Joe Don Baker, Joe Jackson, Joe Namath, and Joe…read moreVs The Volcano. Just Joe King. Very expensive male suits sold here, and the service is not bad at this location, but considering the prices, you would expect more in that regard. I do like coming here but end up browsing usually just because of the high prices.

I emailed JABlistens two weeks ago and did not get a reply. My husband just mentioned the cuff in…read morethe pants had come un-sewn. Unbelievable. Absolutely the poorest quality for a custom made suit we have ever seen.

Ben took time with me and helped me put together several great outfits. He is highly skilled and…read morevery kind and helpful. The selection was amazing! So many options to choose from! It's been challenging finding clothes that fit well and look great (I'm a bigger guy), and I'm so happy to have found DXL and so grateful to Ben for his expert guidance and patience! They were also running some amazing sales so my dollars stretched far! Now I know where to find great clothes, finally! I'm so grateful and thankful!

I just went for my first time and as a 15 year old, I loved my experience here the staff is great,…read moreit is a very calm place with a wide selection of cloths. I had to get dress clothing for a sweet 15 and we all know how hard it can be finding dress clothes for a bigger person such as myself but this experience made it super easy. I will be coming back after this first time trip. "All of my cloths came out to the value of about $314" I recommend coming to shop here if you wear xl or above.

This was my first time at this Nordstrom Rack location. I had found what I was looking for on the…read morewebsite the previous evening and went into the store to get it. It seems small compared to other Nordstrom Racks I've been to. However they have a decent variety of things, women's coats and jackets, active wear, pants, tops/blouses, intimate apparel. After some perusing, I found what I had came for. The quality of the outfit didn't look as good as it did online. Nonetheless I grabbed it and a couple other blouses and tried everything on in the fitting room. They had an attendant at the fitting room who was helpful and it was easy to get in and out of the dressing room. The checkout process was fairly quick and when asked the cashier let me know what their return policy was. I had until January (it was earlier this week when I purchased my items, so early November), with the receipt, all tags, and the items obviously never worn. I'm not sure if this is their usual return window or a special one for the holidays but its more than enough time to return something if you need to and I did so this was helpful. When I returned my items a couple hours later, after finding something that better fit my needs, the return process was a breeze and they refunded my money back to my original form of payment.

Stopped in because it was on my route just to see if they are as amazing as described. Well of…read morecourse I headed to baby section first and never left.Will certainly be back when time permits and I'm in the area

I normally don't leave bad reviews of business establishments, but I find it very appropriate to…read morevoice my opinion for this specific store location.. I am a full-time Paramedic, and I rarely have the time off, but today was my day off, and I decided to take some time out of my day, and drive to this store in hopes of purchasing some new boots for work. As I walked through the door, the two men behind the cashiers desk, barely greeted me, as if they didn't care for my potential business or value me as a customer. They were too busy leaning back on the side countertop of the cashiers desk having a private conversation, instead of projecting a welcoming attitude, and thus emitting a positive atmosphere.. NOT once did ANY of the employees on shift ask me if I needed any assistance in finding any products. NOT once did they walk over to check if I was finding everything okay, which in fact I was not, because the lack of stock in the tactical boots area was terrible..and NOT once was I given the impression that I was a valued customer, which made me feel very unwelcome, and uncomfortable...I have in fact over the years spent a lot of money at this store for work gear, and presents for my family, and I have always found the employees to be rude, lazy, and unwilling to lift even a finger to help a customer. I didn't say anything because I gave them the benefit of the doubt..but today was their last chance. Due to the ongoing terrible customer service, and quite frankly, an ongoing lack in merchandise sizing and inventory..which I've noticed over the years, I would NOT recommend anyone to to take time out of there busy schedules to spend their hard earned money at this location. I feel that exceptional customer service is a massive driving force behind any business, and as someone whom has worked many years in the customer service field, I find the employees of the Webster location's lack of service, lack of effort, lack of any dedication to the customers needs, and their gross lack in professionalism, is absolutely atrocious.. When I walked out of the store, I made a point to look, and smile at the employee behind the cash register, as I am respectful. Not only did he look back at me acknowledging that I was leaving in a respectful and friendly manner, his vague type of glance, suggested a total disregard of respect. He made NO effort whatsoever to see if I had found anything I was looking for, nor did he tell me "Thank You For Coming Into Our Store Today", and or in conjunction with "Have A Great Rest Of Your Day"..which I feel is an example of a common courtesy which should be implemented in every business establishment for everyone whom walks into their store. I hope that this review is helpful.

Very helpful friendly n best prices. They have a big selection on everything you can imagine.read more

Best Outlet in the area. On the way to Galveston. Near the Space Center. Wonderful retailers and…read moreoutlet prices!! Can't beat it!

Typical outlet that has what I know understand as as SOP (standard operating procedure) to have…read moreretail stores withing the grouping with regular pricing. Odd thig was that we went on a Saturday at 3 p.m. and ot seemed as if it was a Tuesday an hour before closing, nobody was there. You could have shot a zombie movie. For the most part prices were food for the really obscure collections of shoes & clothes that I would never think to be made and like I mentioned the regular priced (GAP, Stucture, Old Navy) stores.

This store is horrible. The way they treat their employees is ridiculous, there is only one person…read morein the store having to do everything. While all the customers wait in one big line.

I used to love cotton on, I'm a huge fan most of my clothes are from there I was so excited to show…read moremy little sister the clothes from there. Sadly I work all day and everyday so yesterday I asked to leave early just so I can take my sister to the mall. we got her some cute clothes from other stores before going into cotton on. I was having a horrible day already due to work and the one thing that I thought could cheer me up is shoppping with my sister. I was so embarrassed to show up to the mall in my work clothes but I was like eh who cares it's Wednesday afternoon but was I wrong. anyways me and my sister show up we're looking for jeans and shirts then we go into the fitting room. I will say my sister was taking a while so kindly through out the time I'm asking her nicely to hurry so we can look at other places. Then 2 min later (I'm so mad I didn't get her name but this blonde old lady looks over 40 chubby (or if she reads this fat) she must be the manager but who ever she is who was working January 26 after 4pm. ) starts knocking saying there can only be one per fitting room and so I kindly tell my sister to hurry and then 20 seconds later she rudely tells me to get out because there can only be one in the fitting room again but more rudely so jm thinking "she really wanna be like this right now??" . And So I walk out and I tell her I was helping her and I was helping her bc I was I refolding the clothes she already tried on so I wait out the fitting the room and she stands there looking at me ugly THE WHOLE TIME (I'm in my work clothes tired so I guess look like I don't have money to her even tho we had Victoria secret and other bags) anyways she made me feel so embarrassed and discriminated. Especially bc we're two different colors and two different work industries and ig she thinks she better than us considering she's a a fat old 40 year old white lady (im saying mean things bc I stayed quiet because I had my little sister with me if I was alone I'd show her how rude customers can get bc even tho I'm not like that I've delt with those types of people. Any ways she kept looking at me Like I couldn't afford it and then when my sister was done she rudely tells us to give her the clothes that didn't work WITH HER HAND OUT INFRONT OF MY SISTERS FACE and she stood right out the door until we got out and I told my sister to give her everything bc we're never buying anything from cotton again they don't deserve our money if they want to treat their customers like that! Nothing like that has ever happened while I was with my little sister and she happens to be darker of skin.She was a racist white bitch and I work in the food service and come on dude what kind of service is that? I used to work for retail and now why does retail think their better than their customers ? Or the food service industry When In the food industry we treat our customers like kings bc theyre buying from us they're making me money just how I would have made them money but now I will never go to cotton on again bc of that hag! She's lucky I was tired and had a horrible day at work bc I already deal with those types of people (or Karen's bc she is a Karen ) but when I'm the customer now I have to deal with the rude manager? Make that make sense. Shitty customer service shitty manager. But her retail workers who are teens are sweetest I feel bad for them

The service isn't bad. She was very attenative and helpful to my husband and son as they searched…read morefor wedding formal wear. They weren't joking about their selection. They have ALOT of stuff for a small-ish store. Not gonna lie some of the stuff I saw (or well *looking at*, because we're still here) is very "loud & gaudy" lmao I'm sitting next to 2 royal blue leather belts for children. Honestly, their priced very fair. If I was in search of a suit in the area, I would come here first. They have pretty every color suit, but I didn't see yellow or orange though. Lol maybe because it's out of season?

I could not believe how incredibly rude the manager of the store was to me in front of other…read moreguests, my grand-daughter and all the while training a new employee..!! I called the corporate office to leave a complaint but No one answers the phone.. I will pay my bill in full and cancel my Kohls charge card.. who hired this guy.. he needs to go.. no communication skills at all.. I feel sorry for all who work under this guy..

Went to Khols just to see what was new. I found 3 pairs of shoes, I ask the nice cashier if there…read morewas any coupons available and he said they will have them tomorrow and I can place the items on hold until the next day. I want to say Juan was his name but he was so generous and ask me if I want to open up an account and save money I told him I have one but wouldn't rather use cash. He politely called me by name which made me feel appreciated.

Beautiful assortment of clothes, accessories and cosmetics. Enjoy all my shopping trips .read more

Briana is rude and used vulgar language to her other employees and I happen to hear it because she…read morewas next to me. She also has no customer service skills. She shouldnt be a manager and needs more training. Will not shop because of her.