I had a great experience at Bay Area Gold & Silver Buyers. Jacob was incredibly patient,…read moreknowledgeable, and took the time to answer all of my questions without making me feel rushed. He thoroughly explained the evaluation process and made everything easy to understand, which I really appreciated. The entire experience was professional, transparent, and straightforward. I left feeling confident that I received an honest evaluation of my jewelry. I would definitely come back in the future to have more jewelry evaluated and wouldn't hesitate to sell here.

Larry, the owner, responded thus: "Regarding the scrap…read moresilver price discrepancy you highlighted, we must clarify that our current rates are significantly higher than the figure you mentioned." "The figure I mentioned" was the scrap value, which is precisely what your employee told me that your "current rate" is. That "rate" is the lowest amount that a silver coin could possibly be worth, without losing money on it. The other coin buyers I work with pay nearly double that amount, for reasons I mentioned (the fungibility of silver coins). So it sounds to me like there is either a disconnect between your policy and your employee's understanding of it, or that you're just trying to spin this in a positive way. Either way, I wasted my time. I took the coins to Polyak on Monday and was paid about double the scrap value, which is much higher than what you would've paid me. ‍ But I'll give you another star for at least responding.

I first met Simon in 2011 when I wanted to sell gold jewelry that I no longer wore or liked. I'd…read morebeen to a few of those "we buy gold places" and they turned out to be liars and thieves - they tell you stuff like "that isn't 14 k gold, it's 9 k" and Simon proved them wrong! I trusted him completely and got a very fair price for my gold. Since then he opened this location and I've still very pleased. I've had pearls restrung. I took a friend there for a custom sterling silver pendant she wanted for a friend. I've had jewelry cleaned and prongs tightened. I'm about to go there to have a watch cleaned and a new strap put on. I trust Simon and his wonderful staff, in particular the charming brunette who works in front. Your jewelry and pocketbook are safe here.

great experience dealing with the buyer at this company and receptionist Mellissa very pleasant to…read moredeal with.

This business is totally legit!! The owner Issac is a super nice, transparent and trustworthy. He…read morehas treated me with the up most respect and has walked me through and shown me how his processes work and how the final offers are calculated on every transaction we made and I have always felt good after I left. If you want a simple, honest transaction and the best return for your metals to go anywhere else and definitely don't sell online give Bay Area Metals a try you will have no regrets!!! Thank you Issac!!

I had an excellent experience with Bay Area Metals and highly recommend them if you're looking to…read moresell gold. Isaac was fantastic--professional, kind, and completely transparent throughout the entire process. He walked me through everything step by step, weighed my jewelry right in front of me, and clearly explained the current gold rate along with a full breakdown of how my offer was calculated. I really appreciated how honest and straightforward he was--no pressure, no confusion, just clear information so I could make an informed decision. The entire process was incredibly quick and efficient. From start to finish, I had a fair offer and a check in hand in about 15 minutes.

The appraiser is very helpful and professional. I did not have an appointment but he took me in and…read moregave a professional appraisal and estimate. He made me comfortable and safe. He gave me a fair price and explained the best option for me. Thank you. I recommend visiting them if you have questions about their services and business.

I brought a single gold ring in with small diamonds and got appraised for $400! Norman showed me…read morethe gold prices on Google and paid cash right away! Highly recommend. A++

Nathan was great and honest! Staff was friendly, building was air conditioned and the prices were…read morefair! I wish I had been bringing my coins here for years.

My go to place to sell gold and coins…read more I feel they are honest and legit. Earl was very patient looking through a whole bunch of coins and is knowledgeable and friendly. James Andrew helped me on another day with some gold coins and he's also very knowledgeable and friendly. Went to others, but others seems shady.

These people never answer their phone. Called all morning luckily another store answered. . They…read moretold me they had what I was looking for , I drove 1.5 hours and when I got there they didn't have any of it. Terrible service In response to your message: not all customers want to buy online. A lot of us prefer to pay with cash. You should answer the phones. I called 5 times in one hour trying to get through to someone from 11am-12pm. When I left I forgot to ask a question and I sat outside your locked door pushing the button for 5 min and wasn't able to even get back in. Like I said. Terrible service. Had someone answered the phone I could have turned around and went elsewhere.

Went here to sell some stuff. Guy was friendly who owns and runs the shop. Transaction went by…read moresmooth and fast. I was in and out!!

Fast and easy service. The place is in a nice and safe…read moreneighborhood. Larry is very kind.

Nice guy explained everything guy gave me my quote. Turns out the silver market is not as hot as…read moregold. But I got a number which is what I was after. Would go back.

Great, honest people. Literally took 10min from entering the shop and leaving with no hussle loan…read more Will recommend to all my friends. Definitely will come back for business. Thank you so much!!!

I ran into a bad time with my mortgage company when I had some emergency expenses during March of…read morethis year. I called and let them know what was going on and that I would make a double payment at the beginning of April. Much to my surprise, they told me that this wasn't going to work for them and if I didn't pay them immediately, they were going to foreclose on my house! I was like, "After a month? Are you serious?!" Indeed they were, and I had no idea a mortgage company could foreclose if someone was only ONE MONTH LATE! I didn't have the money to cover it nor anyone to borrow from. So I started thinking what I could pawn to get the money right away. I settled on a collector guitar that I owned and started making calls. No one was willing to loan me much on it, and Maxferd was highly rated and I explained what I had when I called. I had spoken to Michael and he explained that they didn't deal with musical instruments and he gave me a referral to another local shop. I checked with them and a couple of other shops and no one was able to provide the loan that I wanted. I called back Maxferd's and spoke with Michael again. He said he had a couple more referrals if I needed them. I said no, I'm really in a hurry to do this because time is short and the guitar was so valuable that I really didn't even like taking it out of the house! Then I asked him about the jewelry loans and explained a bit about what I had to borrow against and he said I should be good to borrow that much with what I had, but of course, he would have to see the items first before he would know for sure. So I went in the next day and brought everything over. I pawned 5 rings for the 1K loan, including a custom handmade one of a kind ring that had belonged to my mother and had been in my family for 50 years. Michael gave me the lowest rate on that ring so that I could afford to get it back the soonest. He also knew which ring was a keepsake from working for the phone company, another custom one-of-a-kind ring that I had bought from the daughter of a fellow phone company employee. So he gave me the best rate on those 2 rings so that I could afford to get them back first. When my pension check came, I went down there right away to pick both of them up. And I was so relieved to have them back! I had to pick up the other 3 rings much later in the loan, and I would call - a few times - to check on the interest and how long I had left to pick them up. I ended up being able to get them about a week before the loan was due and - I lost the pawn tickets!!! OMG! Most pawn shops really sock it to you if you lose those tickets. I called again to check what the extra charges would be for a lost ticket. They only charge $2 per lost ticket, plus they thoroughly verify ID. So I just picked my last 3 rings up a couple of days ago, and they were just as kind and considerate as always. No one wants to have to borrow money against their most prized possessions, but sometimes life will hit you like that. And if it does, Maxferd is the best place to go. The folks there are the kindest and most considerate that I have ever dealt with at a pawn shop. Highly Recommended!!!