I just wanted to give BIG HUGE shout out to Alba the Mgr and Hannah the Yech there for really…read morestepping up and helping me with my MRI today. Hannah's professionalism and caring for my well being throughout my procedure was var none the best ever. The paperwork was easy and quick as well. Go and see them you will be happy you did.

Had an appointment at 4pm. I arrived at 3:50, paid and waited an hour only to be told that I'll…read morehave to reschedule because the paramedic left. Completely unacceptable and unprofessional!

If you're looking for incompetence, this is the place! I had my first appointment on February 27th…read morefor a CT scan with contrast. No one ever gave me any instructions s that I couldn't eat or drink for 4 hours prior to the procedure. I had eaten, so we had to reschedule. This morning I went in for my rescheduled appointment. Two different technicians attempted an IV for my contrast and neither of them could find a vein, so they sent me home again. They told me that I was possibly dehydrated and I should have been drinking water. Are you kidding me? Oh, and they charged my credit card for a procedure they could not do! I would never use this company again!!

I went in yesterday for an MRI of my back. I was greeted nicely, given paperwork and was taken back…read morefor my appt about 15 min after my appointment time. The tech was friendly, explained things thoroughly, gave me earplugs and the scan lasted about 15 min. The facility was clean and convenient to get to. I recommend!

Incompetence of sraffing - hispanic lady on thw phone is arrogant and has no idea about insurance,…read morepolicies, copays, etc. It seems she is suckind numbers out of ...... . Most lickely was hired from home depot parking lot. Spoke to three different people, receivwd three different quotes. Obviously staff doesnot care about reading agreement or learning business. Had to wait for cd with images foer almost two hours. Finally gave up and left,. They called 3 hrs later asking to come back to collect cd. 5 hrs of my life wasted.

I went for a mammogram and sonogram. The ladies were very professional and kind. They asked my…read morehistory and family history. I did have a positive test once and had a biopsy for it, but everything came out fine. The doctor spoke to me in the end. I had never been to the Katy location before. It was really nice, just like the staff. Ten stars.

Always making sure I do my annual everything to make sure I stay healthy!…read more This place had a same day appointment and I was surprised by how cute it was! I was in and out, and the service was so great! The person who took my imaging was kind, gentle and calm. Unlike other places there was no drama here, other places for this type of imaging make you go through a whole production. Nope not here! Such a hidden gem!

5 stars for the imaging technician. I've been going here for about 10 years for mammograms, since…read moreit was Steeplechase. 0 stars is what I give the new company. Since HMI took over, their automated systems and rude personnel will make me seek another venue next year. I self-pay, in full, before the Mammo is done. I have a PAID RECEIPT, in full, for this year's mammogram. Now, I'm being billed for another $31. Robin, in accounting actually told me "I can't go by what you say, I have to talk to the Steeplechase office". Called me a liar basically. When I offered her my paid receipt, on paper, in black and white, she said she could see that. I don't appreciate the insinuation that somehow I've been the one mistaken when HMI is the deceitful party, collecting one amount in full, then billing for more. It makes me remember the other things that are failures with their new systems, like the automated phone 'help', the failure to send timely reports (it took 3 weeks and 3 phone calls and they finally updated my provider after she called), the lack of information in the portal, then multiple notifications of the same results. I'm writing this because Robin promised to call me back after she straightened out my paid receipt. Instead, I just got another email sent with high importance, that I still owe $31. I assure you, I DO NOT OWE THIS. And I will not be back, unfortunately next year.

I cannot believe how very fortunate I am to have Dr. Joyner on my medical team. Her bedside manner…read moreis top notch. She gives you the information you need and speaks to you in a soothing manner. She always was full of hugs. That made me feel so good at such a dark time in my life. When you are her patient, it is not the best time in your life. I was diagnosed with breast cancer and she was recommended to me by my surgeon Dr. Bonefas. I told my BFF who I was seeing. Low and behold, my BFF had taught Dr. Joyner's children. Small world. After meeting her, I could totally see myself hanging out with this woman. Her personality is delightful and she has a great sense of humor. I know you would not think that at a time like this your doctor would be cracking jokes. She wasn't, it was me. My humor kept me going. When it reached a point that I could no longer take the pain to go to work, Dr. Joyner wrote a note so I could work from home. No one needed to hear me moaning and groaning. I really was hoping that I could make it the entire time and be in the office. Yeah not so much. In addition to her being so knowledgeable and kind, her staff is amazing. From the receptionist, her nurse Suzanne, the techs (sorry guys I can only recall one name) Dale and the two gals. Everyone was great. Going to radiation therapy is no walk in the park whatsoever. And Dale was on the money when he said it will get worse before it gets better. Good golly! I called and spoke to Dr. Joyner and she is going to write another note. She made sure I had meds to help with the pain and gave me further instructions on what to slather myself with. It is a journey. If you are looking for an oncologist/radiologist, I cannot imagine anyone in the Houston area any finer than Dr. Joyner. She is a doll and knows her stuff! 1,000 Halley puppies wag their tails and look for the techs and yell "Who's Deanna?" (FYI - I said a line from The Walking Dead each day before I was zapped to signal that I was ready. I tried to keep my sense of humor going even under adverse conditions.)

I was lucky enough to have Dr. Joyner for my doctor and she is the absolute best. She takes the…read moretime to explain information to you. She is kind, caring and gives the best hugs!

Debra was amazing! The angel I needed to calm my fears today. Their schedule was flexible and they…read morewere able to get me in the day I called and she listened to my fears, encouraged me, and was so kind and gentle as she worked. Explained everything she was seeing, and reassured me the moment she saw my tiny growing baby. So thankful for a resource like this, and for a woman like her doing the work she does. Thanking God for her today!

I've been to this location twice now. Once at 8 weeks pregnant & again at 13. Im sure I'll show up…read morethere a few more times throughout my pregnancy! The staff is so sweet and very informative. My ultrasounds are always so quick and smooth and I get to hear my baby's heartbeat every time. The photos are a plus, the techs really know what they're doing. 10/5 stars for me lol

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

Great customer service! Wonderful patient care! No…read moreRADIATION! Just a wee bit chilly. Very quick exam! Totally recommend!

Great option instead of mammography. The technician was very kind and helpful. I never felt…read moreuncomfortable.

Everyone was friendly and helpful. There was no wait and everything went smoothly. The location was…read moreeasy to find and parking was easily available and close.

HMR , Can't speak to Highly about this please.folks reading…read morethis please try not to use this place ,so bad services in person and on the phone .all i can say they Management need some serious help.my Insurance called in with a approval code july 30th and today is Aug 5th they still have not called to to set up a MRI ,i been calling they office all day please my insurance carrier as well no answer i guess they are all sleeping at the front desk or in the back office ,i was at the Cypress location in person last month and the thing i see with my own eyes i was shocked very poor services .most of the front desk worker are in the back of the office chatting .caring they own personal meeting .so sad i hope you upper management that sitting in the corporate office please look into all your store .rule #1 have some please answer the phone.because you have patient waiting .to set up appointment.if you guys don't want to do Business please shut all your location please .or do a house clean you have folks out there who really wants to work .but you have these lazy staff holding the seat and just collecting a paycheck they are stealing form you .change the crew from your cypress office for sure