Professional, polite and friendly staff. They did not keep me waiting. I was happy my physician…read morechoice Mink.

Horrible just horrible. Had a ct scan which was very urgent 10 days ago and still no results…read more Myself and my doctor have multiple times reached out to get an answer but all we get are excuses. Unfortunately no one cares here...

My husband came here for renal ultrasounds today, and his tech was Robin…read more He was really worried about having to drink a lot of water for one section of his tests, but robin was kind enough to have him come in early, and stayed standing by until he was ready to do the ultrasound. Everyone was really nice, and I highly recommend it as a place to have ultrasounds done. Only issue is location...because of the local construction, waze will lead you down closed streets trying to circle you around to get there...but they have parking!

If zero stars were an option, I would choose it…read more I called ahead to get a cash self-pay price, which was clearly approved by their representative. When I arrived, they changed the price on me. I spoke with management, and they confirmed that the representative did approve and note the agreed-upon price in my account, yet they still refused to honor it. I drove 45 minutes to get there, spent another 45 minutes for them to get approval from my insurance since they changed my cash pricing and the insurance deductible now makes more sense to go with and now I have to drive 1 hour 15 minutes back home due to rush hour traffic. This place has no respect for patients' time or for their own word. Unfortunately, this isn't my first experience here, and every single visit has involved some kind of issue. On top of that, the staff has consistently been unprofessional and rude. I would strongly advise looking elsewhere.

I had a wonderful experience from start to finish. The imaging service technician Selena was…read moreincredibly kind, patient, and professional, taking the time to explain the process clearly and making me feel completely at ease. Her calm demeanor and attention to detail truly made a difference. The front desk staff Dolly was equally outstanding -- welcoming, efficient, and genuinely caring. Check-in was smooth, and they were happy to answer questions with a friendly attitude. It's clear that this team values patient comfort and excellent service. I'm very grateful for such a positive experience and would highly recommend this facility.

Unacceptable Short-Notice Rescheduling and Lack of Communication - Olga Meyer…read moreDear Dr. Chandak, I am writing to bring a severe matter regarding your office's scheduling and communication practices to your immediate attention. An MRI was scheduled for me, Olga Meyer, for this coming Sunday, June 14th. This appointment was confirmed approximately two to three weeks ago. However, today--Friday, June 12th--less than 48 hours before the scheduled procedure, I received a text message abruptly stating that my appointment must be rescheduled to Monday. Following this notice, my husband attempted to contact your office five separate times to resolve this issue. Not a single call was answered, nor have we received any return communication. This level of service is entirely unacceptable. Forcing a patient to shift an appointment from a weekend to a workday on such short notice is a major disruption. Furthermore, leaving a patient completely unable to reach anyone to discuss the change is a terrible business practice that severely damages client trust. Please be advised that I am contacting the law firm that coordinated this referral to formally complain about this experience and ensure they are aware of how their clients are being treated. I expect a prompt response to resolve this situation immediately.

No more gate keeping! I'm not kidding when I say I'll follow Dr. Bendavid to the ends of the earth!…read moreI've been privileged to be under his care for many years now and I am so happy that he finally has his own practice at Premier Women's Imaging. It is so rare to find a doctor who genuinely cares for his patients' well being so when you are lucky to find one, don't let them go! I've had a few scares along the way, which always turned out to be nothing, yet Dr. Bendavid has always been extremely thorough with my exams and results to make sure it IS nothing serious. And his support during the entire emotional process has always been a huge reassurance for me. I'm so lucky to be under his care. And a huge shoutout to Salem at the front desk and to Seda, Aida and Rosie who do the mammograms and ultrasounds.

I work for a Dr.'s office and we have been referring our patients to Dr Bendavid and his team at…read morePremier. They assist in getting in our patients in a timely manner, perform thorough mammograms with ultrasounds and biopsies if needed. Complete and compassionate care, is provided to all of our patients. And most results are provided same day, if no pathology is required. THANK you so much Dr Bendavid and team!

Jamieson is the best phlebotomist! Got my husband's IV on 1 or 2 tries - usually takes HOURS. And…read morethe whole team was so helpful in moving my husband who is wheelchair bound. They care about their patients - and when you're going through life's challenges...it makes a huge difference. Thank you MICSC!!

This is a top tier imaging center for MRI and other imaging procedures. I see Dr. Berkovich who…read morespecializes in treatment of MS. The office staff here is super efficient, and Jennifer handles everything, getting approval from insurance and all other paperwork. My other MRIs were all done by UCLA. These guys are just as good.

Always reliable, kind, caring, on time! No one wants an MRI,…read morebut if you need one I highly recommend Mink!

I was there for service and I waited for 1 1/2 hr to be attended. The other day I went there for a…read moreMRI and X ray. They forgot to give me x rays and were calling me to go back for x rays. So I lost time and money to be attended right way.....

I needed an urgent ultrasound of my elbow due to a sports injury. Professional Imaging Network…read morestaff was able to schedule me with an ultrasound professional who specialized in arm and joint ultrasound. She was knowledgeable, patient and made the whole process a breeze! Subsequently they have sent the studies to my provider in a very timely manner, resulting in me being able to receive the treatment for my injury that same week. Whether you are are patient or a doctor, you are definitely in good hands with the staff of Professional Imaging Network. Both figuratively and literally!

Professional Imaging Network really came through for us and put our minds at ease!! I am so…read moregrateful to them! My husband was in so much pain from what we thought might be a broken foot after a bad fall. Anastasia arranged everything so quickly which was such a relief. The X ray technician came early the next morning and was reliable, quick, kind and knowledgeable. We got our results pretty quickly as well. HIGHLY RECOMMEND Professional Imaging Network to all my friends and family. Grade A service!!

Terrible facility .... truly tried to give them the benefit of the doubt…read more Long story short ... My doctor requested an MRI w/Contrast (they had a copy of the order) when I arrived the front desk said w/contrast but the techincian who helped me said NO contrast. I went through the whole scary process of an MRI .. you know how that can be. The emailed my doctor with the subject MRI w/contrast and w/o contrast but then in the notes/and impressions said this was an MRI w/o contrast. Truly sucks that my doctor didn't catch this discrepancy either because the paperwork is not correct, which also means she didn't truly check. Also, I was billed for having contrast and was giving no type of injection or contrast so now im going back and forth to figure out what was ordered, what was done. Shame on this "medical practice".. people should pay more attention to their jobs especially with things that are more nerve wrecking for people should as an MRI. because now it puts me in position to have to face an MRI again, and do more testing.. AVOID THIS PLACE OR IF YOU DO GO KNOW YOUR OWN STUFF

Very nice and clean facility. Results were sent in a timely manner to the referring doctor. Thank…read moreyou

Big thank you to all their staff for getting my mom scheduled in on a time crunch! Thank Liz for…read moremaking it work for us and getting my mom in! Highly appreciate everything you all do

My 90 year old father needed an MRI and because he has a pacemaker, it's more complicated to get an…read moreappointment (because the facility needs to have an MRI machine that the pacemaker is compatible with). Initially, the imaging facility my dad's doctor suggested told me they would need to have someone get back to me about the pacemaker and that I could expect a call within 24/48 hours. When they didn't call, I called back and had to speak to several people (all of whom seemed capable of answering the question unlike the first call but I was disconnected twice before the third call each time having to start over). After more than hour on the phone, the third person finally told me that they did not have an imaging machine compatible with my dad's pacemaker. This whole process ended up delaying the MRI for my dad for more than 1 week. The day I got Westside Medical Imaging's number, I called and spoke to Dolly. She was polite, informative and responsive. Within an hour she confirmed that they had a compatible machine and they could see my dad 2 days later. She emailed the paperwork to fill out so my dad's time could be minimized. When we got there, the front desk personnel (which included Dolly) were very kind and helpful. They also had arranged to have a technician from the pacemaker company available to put my dad's pacemaker in the MRI mode. The same person was there to set the pacemaker back after my dad was done. Bobby, the imaging tech, was incredibly patient, kind and helpful. He expressed genuine interest in my dad and gently helped him get to the machine. Despite there being 3 separate studies, the whole process was completed in less time than was predicted. I was able to get my dad back to the house earlier than expected. This experience stood in stark contrast to an experience my wife had with a different imaging facility just the day before. I am very grateful to Westside Medical Imaging and would highly recommend them to anyone.

I tried sharing images with my doctor via their website made for that…read more https://myradiologyconnectportal.com/ExamShare However, the "Generate Link" button doesn't work. I tried several times with 2 different browsers, making sure fields were filled out correctly. Frustrating. I also tried downloading the images to my desktop, but when I tried opening them, no images. Just a bunch of binary code or something. Now I have to drive to the imaging center, pay for parking, and waste my time and theirs waiting for images to be put on CD. CD? Hasn't this technology been replaced years ago with USB? Everything else about Beverly Tower Wilshire, however, is great!

I never actually made it to this facility -- my appointment was cancelled before I ever walked…read morethrough the door, which is exactly the problem I want to highlight. I called to schedule a Coronary Calcium Scan as a self-pay patient -- no insurance, no doctor involved. I made that very clear from the start. Getting through to someone wasn't easy either -- the phone system is a guessing game with no obvious path to scheduling. I would have preferred to book online, but a Coronary Calcium Scan simply wasn't listed as an available option on their website, so calling was my only choice. The appointment was set. Then, at 4:30 PM the day before my scan, I got a call telling me I needed a doctor's referral. When I reminded the rep that I had specifically explained I was self-pay with no referral, it didn't matter -- the appointment was cancelled anyway. I can't review the facility itself, the equipment, or the on-site staff because I never got that far. What I can say is that the intake process failed at every step: an inaccessible phone system, an incomplete online booking option, and front-end staff who either don't document or don't read patient notes. I hope someone at RadNet reads this and uses it as an opportunity to train staff on handling self-pay patients properly. A last-minute cancellation caused by an intake error wastes patients' time and erodes trust before the relationship even begins.