Awesome staff Vince, Mark, Al, Joe and John are some of the most knowledgeable and nicest people in…read morethe auto parts business. If they don't have your part in stock they will do all they can to find and get it for you. Always my go to store.

Stonegate auto parts is by far one of the most helpful auto parts stores around. Their countermen…read moreare knowledgeable and friendly. They are an old style parts sore with a large inventory of parts and a small front end. If the chains can't find they part, Vince and his team can.

I was very pleased with the customer service I received at the Fenton Napa! Had to replace my…read morewife's battery - good price and they took care of things right away for me. All I had to do was open the hood! The crew knows what they are talking about at this store.

Bob & Steve are really good guys. They have helped me & my family for better than 10 years. If they…read moredon't have it, they can get it!

We stopped in for tire caps. This is one of the few places I know where you can can grab tire caps…read moreon the cheap that aren't your generic run of the mill black or gray. They offer tire caps in colors for a reasonable price. There was only one knowledgeable employee on hand that knew exactly what we needed, directed us to the correct aisle and got us set up in self checkout to purchase our item. Since self checkout was ringing up the incorrect price, he ended up checking us out himself to override the system. I previously asked a female employee whom had no knowledge and directed us to the incorrect aisle, let alone didn't even acknowledge us. I had to ask her for assistance since the other guy was busy and still received the incorrect assistance. I only shop here for small and I do mean small needs, like tire caps ONLY

Came here because I was having issues with my battery and I had purchased my current battery here 2…read moreyears previously. They told me the battery was bad but under warranty. They said it was inventory night and they were short staffed and the 2 workers available "weren't comfortable" changing my battery because it was too difficult on my type of car? They suggested I go to a smaller autozone that didn't have all the stocking that location required.

Great staff, highly recommend this location…read more I was able to walk right in. It was promptly graded and asked when I was in the store for. The staff member is helping me to get exactly what I needed in and out within five minutes Great customer service and write off the main road so easy to get to

I had the best experience at the Auto Zone at 14193 Manchester Rd in Manchester/Ballwin MO. On…read moreWednesday August 28, 2025 around 1:20pm I stopped by the shop with the intention of getting my alternator and battery checked out as my car was hesitating to start and running on "energy save mode". Since I had replaced my battery 2 years ago (also auto zone but this was in Oklahoma) I was prepared to get bad news that it was the alternator. When I walked in the store I was greeted by a female who was so kind, hard at work and had time to pay me a compliment and we laughed after I asked her "what aisle is your lipgloss or make up on?" About 10 seconds after interacting with her a technician named Jason appeared and we discussed my problem. I followed Jason out to my car to pop my hood. We discussed my last battery purchase and some history on my Lincoln mkx. After about 20 seconds he said "good news, it's not your alternator, it's your battery. Let's go inside and I'll look up your warranty". We did just that and really, I had no idea there was a warranty and I'm still operating under the assumption that this is going to be a cost to me which is not an issue. However, I was delighted that the whole thing was covered no fee! I know that's standard but I'm a newly single woman so this is a very welcome surprise! He told me to hang out in the shop and he'd have my battery installed within the next few minutes. It was at that time around 1:30 and the shop had started to get a bit busy and I watched more employees come out to take care of their customers and all with welcoming friendly helpful attitudes. I shopped around and got some air fresheners, a car trash can and some hooks for bags. At that time Jason comes back in, lets me know he's done and we go out to start my Lincoln that started right up and purred like a kitten. I was really impressed by this crew and felt like writing this review as I know many times retail employees and auto care centers are prone to the worst of the worst. I can't say enough positive things about this location and even though there are 2-3 other Auto Zones within 3-5 miles of me, I will specifically be frequenting this one for my auto needs. JOB WELL DONE!! Andrea - brunette woman with a high pitched cartoon voice and a big smile

I went to the Crestwood store on Sunday, June 14, 2020, at approximately 11:00AM. I was going to…read morebuy a spray wax kit for my car. While I was looking, the person behind the counter was talking to his delivery driver. A comment was made about driving on Geyer Rd through Kirkwood. The delivery driver said that there were too many bicycles on that road. The counter man said, "S**T, just hit the bikers." I dropped my purchase on the floor and left the store. That type of disregard for those of us who cycle is an arrogant disregard for our safety. Lost me as a customer forever!

I like to do my own car maintenance when it's not too big of a job that requires an actual expert…read more It's kind of a hobby that gets me outside actually working with my hands. My profession requires zero manual labor and I'm always inside so it was kind of a nice break to unwind and do something that requires a little torque wrenching and sweating. I know, doing car maintenance isn't probably the first thing that pops into ones head when looking for a new hobby, but hey, I like it. So, it was time to replace my drive belt (aka serpentine belt) and after looking at some DIY's on the web I figured I could do it myself. I called up Advanced Auto Parts and checked if they had the belt. Affirmative. I also inquired about the tensioner tool (helps get belt off) and if they had a loner. Affirmative. So, I drive over to pick both up and employee Robert M had them handy after I called. One minute later I'm out the store and on the way to change my drive belt. The job goes fine and I have the new belt on and properly installed in maybe 20 minutes. I return the tensioner tool to the store. Friendly employee Charice C quickly processed the tool return and I'm good to go. Aside from liking to do my own car maintenance as a hobby, the cool side benefit is the cost and time savings. I did this maintenance in less hassle than it would've been for me to drop my car off at a shop, be without my car for the day and pick it up later. I've seen the cost for this as high as $185 at the dealer. The well regarded belt I bought was $31 + tax and the tool lone was free! Awesome. Thanks Advanced Auto Parts of Crestwood!