Every 10 years, MO issues new plates. The front plate was able to be removed and replaced with no…read moreissues. The rear plate however tested every ounce of patience I and many others have. The rear bumper has 2 little square pieces that attach to the plastic on the bumper. I tried for about 15 minutes with no success. A neighbor saw me and he tried, also, with no success and much frustration. I drove to a friends home who said he would help me. He was finally able to get one side on. But then the other side chipped, it's just thin plastic. An elderly neighbor of his was walking by with his dog and he offered his help. These two men tried for about 20 minutes. With the little plates and screws falling behind the bumper and needing to bang them out. Then they tried to silicone on another plate. No success. So the old man told me to go to an auto store and get the little plates So here I am. Heather helped me find the license plate hardware I desperately needed. I went out to put it on but was stymied how to do so with part of the hole gone. I went back in and Ben came out. He had it on and held in place in less than 5 minutes! Thank you sooo much to Heather and Ben!

These guys are awesome. I bought a light for my Acura and couldn't get the light in. I went back…read moreinto the store and ask the guys to help and with questions or hesitation they came out and installed the light. Great team!

My car battery died this winter. It was from 2019, so WELL past its life, but it still sucks when…read moreit is so cold out. I was able to get a new battery and the employee installed it for me, but not without... saying he wouldn't? Like what am I supposed to do. The car barely made it to the lot (had to get a jump once that day already). Eventually did it for me but also cracked the plastic cover over the engine and blamed the cold. Like I get its an annoy aesthetic thing, but c'mon. Next battery, hopefully not for a LONG time, I'll go elsewhere.

My car needed a few basic maintenance services. My mechanic is too busy to take on the work right…read morenow. Some Googling led to me the conclusion that these could be resolved with a little time and a few products from an auto parts store. This was my first visit to any auto parts store. The merchandise was well-organized. Signs above the aisles. Tidy, too. I didn't have to dodge boxes as I walked around. The employees were present and I think would have helped me find what I needed had I asked, but they also gave me space to find it myself. I probably was in and out in under 5 minutes. Prices were the same as a big online store that I'm not shopping much these days. The small line for the checkout had various candy and snacks. I'll probably go here instead of online or elsewhere to shop car stuff like wiper blades and filters. I'd like to see the selection.

Awesome staff Vince, Mark, Al, Joe and John are some of the most knowledgeable and nicest people in…read morethe auto parts business. If they don't have your part in stock they will do all they can to find and get it for you. Always my go to store.

Stonegate auto parts is by far one of the most helpful auto parts stores around. Their countermen…read moreare knowledgeable and friendly. They are an old style parts sore with a large inventory of parts and a small front end. If the chains can't find they part, Vince and his team can.

We stopped in for tire caps. This is one of the few places I know where you can can grab tire caps…read moreon the cheap that aren't your generic run of the mill black or gray. They offer tire caps in colors for a reasonable price. There was only one knowledgeable employee on hand that knew exactly what we needed, directed us to the correct aisle and got us set up in self checkout to purchase our item. Since self checkout was ringing up the incorrect price, he ended up checking us out himself to override the system. I previously asked a female employee whom had no knowledge and directed us to the incorrect aisle, let alone didn't even acknowledge us. I had to ask her for assistance since the other guy was busy and still received the incorrect assistance. I only shop here for small and I do mean small needs, like tire caps ONLY

Came here because I was having issues with my battery and I had purchased my current battery here 2…read moreyears previously. They told me the battery was bad but under warranty. They said it was inventory night and they were short staffed and the 2 workers available "weren't comfortable" changing my battery because it was too difficult on my type of car? They suggested I go to a smaller autozone that didn't have all the stocking that location required.

This was the first time I've been at this location and I also got to meet the owner Peggy. She was…read moreso wonderful and so kind. She really goes above and beyond for her customers. I really enjoyed that she had Oktoberfest for her customers which included hotdogs, brats, cucumber, salad, potato salad, and so much more Oh, and I can't forget nothing Bundt cakes that she had as well and made sure all the staff got one before customers because she wanted them to feel appreciated It goes above and beyond and really cares about their staff. I dealt with Brandy sales associate and she was so lovely to work with. I highly recommend her market for a new or new to you BMW

I brought in my 750i due to issues with a sensor. That repair plus three preventative maintenance…read moreservices totaled $ 1500. When I was checking out, I handed the gal my credit card, she processed the transaction and I left. Before leaving, I texted my son, as there was a T-shirt in the boutique I thought he would want. I left the dealership and several minutes later he texted back that he did want one. I drove back to the dealership and there was a different gal at the payment desk. While she was processing my purchase I was standing at the counter and there was a plastic frame holding a piece of paper. I turned it around facing the boutique and read that there was a 2% charge for credit card purchases. I totally get the reason for Autohaus to charge that, however I was not informed by the first cashier and if I had been, I would have simply given the gal my debit card and avoided the almost $ 30.00 charge. I spoke with Chris (Service Manager) and he said he would 'look into it" and get back to me. I have not heard from him, and it's been 2 weeks. I actually saw Peggy W (Business Manager) at a car show last Sunday. I explained the scenario to her, and she was very unempathetic, and dismissive with me. She immediately went into a rhetoric of "Oh well, I'll have to remind them again to mention that". She had the opportunity right then to "make it right" by offering to do something but instead started picking up brochures telling me that I had automatically been enrolled in a customer loyalty program. Bottom line- I would like that 2% ($ 28.50) credited back to my credit card. Once again, it would have not been an issue to use my debit card and I certainly would have if I was aware of the fee. I purchased my vehicle from Autohaus and have gone there exclusively for all maintenance and repairs. With how rude Peggy W. was and how unwilling they are to make this right, I'll most likely be looking for another dealership.

Great staff, highly recommend this location…read more I was able to walk right in. It was promptly graded and asked when I was in the store for. The staff member is helping me to get exactly what I needed in and out within five minutes Great customer service and write off the main road so easy to get to

I had the best experience at the Auto Zone at 14193 Manchester Rd in Manchester/Ballwin MO. On…read moreWednesday August 28, 2025 around 1:20pm I stopped by the shop with the intention of getting my alternator and battery checked out as my car was hesitating to start and running on "energy save mode". Since I had replaced my battery 2 years ago (also auto zone but this was in Oklahoma) I was prepared to get bad news that it was the alternator. When I walked in the store I was greeted by a female who was so kind, hard at work and had time to pay me a compliment and we laughed after I asked her "what aisle is your lipgloss or make up on?" About 10 seconds after interacting with her a technician named Jason appeared and we discussed my problem. I followed Jason out to my car to pop my hood. We discussed my last battery purchase and some history on my Lincoln mkx. After about 20 seconds he said "good news, it's not your alternator, it's your battery. Let's go inside and I'll look up your warranty". We did just that and really, I had no idea there was a warranty and I'm still operating under the assumption that this is going to be a cost to me which is not an issue. However, I was delighted that the whole thing was covered no fee! I know that's standard but I'm a newly single woman so this is a very welcome surprise! He told me to hang out in the shop and he'd have my battery installed within the next few minutes. It was at that time around 1:30 and the shop had started to get a bit busy and I watched more employees come out to take care of their customers and all with welcoming friendly helpful attitudes. I shopped around and got some air fresheners, a car trash can and some hooks for bags. At that time Jason comes back in, lets me know he's done and we go out to start my Lincoln that started right up and purred like a kitten. I was really impressed by this crew and felt like writing this review as I know many times retail employees and auto care centers are prone to the worst of the worst. I can't say enough positive things about this location and even though there are 2-3 other Auto Zones within 3-5 miles of me, I will specifically be frequenting this one for my auto needs. JOB WELL DONE!! Andrea - brunette woman with a high pitched cartoon voice and a big smile

Jerome W is such a cool guy. I was looking for L shaped Hex's but i wanted a smaller pack. He…read morehelped me find a smaller pack and a cheaper one! Awesome dude!

jadyn, the employee at the counter was very helpful, he helped me find a new battery and with…read moreinstalled my windshield wipers. He's seems very intelligent for a teen his age, although he did get the battery wrong the first time he found the right battery very quickly and apologized right after

I was pretty stressed when I arrived at O'Reilly Auto Parts a few weeks ago. I needed to do some…read moreminor work on my car a couple of days before I went on a road trip. The staff were a couple of young guys. One of them made a product suggestion, and even though it didn't solve the problem, I'm glad I tried. The store is open pretty late. Big (shared) parking lot.

I usually come here if my car needs anything. I highly…read morerecommend this particular location. Staff is knowledgeable, fast and helpful. Today, I got wiper blades and it was too cold outside. But the staff didn't hesitate to help me and less than 5 minutes they replaced and made sure I was satisfied with the product and the service. Excellent!