When I first started visiting there a few years ago I would have given it 5 stars, but as of late the experience has totally gone down hill. I've used the same stylist for years but the last few times the cuts have been uneven, and I'll notice spots she missed when I get home and have to chop them myself. Also having to pay additional tax on the tip machine is crazy work. I'd like to give this place another chance but I've already done too many. Off to find a new salon read more

I had a disappointing experience with Danielle. I brought in a clear reference image and went over exactly what I did and didn't like, but the final result didn't match what I asked for. When I requested adjustments to the style, she only cut one side, which made the style uneven. After asking for her to fix it, she handed me the brush and scissors instead of fixing it herself, telling me that if I wanted it different I could try it. Overall, I left unsatisfied with the haircut and the level of service. read more

I desperately needed my long hair cut and made an appointment here with Lisette. She really listened to what I wanted and cut a little at a time. This was refreshing compared to prior stylists I've seen that cut 6 inches when you ask for 3 (IYKYK). The salon is clean and they offer you a beverage as you're waiting in their very well-decorated lobby. The only thing is that I wish I had more styling at the end. My hair was blow-dried a bit flat without much body. This was more than likely because my hair is thin, stubbornly straight, and takes some effort to hold a style. The cut was $80. Average to pricey IMO but I can't blame anyone for high prices in this area. read more

I had my first cut and blow out with Dori who was a wonderful! Dori gave me the perfect in between length of medium to long layers, she cut the exact amount off the bottom that we agreed to which I always appreciate when getting long hair cut. The salon was beautiful and clean, the staff was helpful and welcoming, offered hot and cold beverages when I arrived. I made my next appointment to come back before I left. read more

Solo Salon - Elizabeth - Layered hair cut - Hair Salons Near Me - Chicago, Illinois

Cari is amazing and makes me look and feel great! This salon is close to my work and right next to entertainment so get ready to look good at dinner. read more

1) it's beautiful. definitely an atmosphere that gives creativity, supply at fingertips, and transformation. high quality work. I recommend Paige as I felt like she really listened to what I wanted and asked good questions - she explained her feedback. I liked her. it's a high end salon - it's really good work and the price matches the value. if prices are great for you, then I highly recommend this salon, you'll definitely get what you're after. very friendly staff, as well. read more

I love this salon so much! I go to Jen and she is a rockstar. She knows exactly what my hair needs. It's always relaxing coming in and they offer a great selection of products as well. read more

I had my hair done by tommy and he's phenomenal. I have thick Hispanic hair that usually gets cut unevenly and he was able to correct past mistakes with my hair. He's so detailed and explains why he does everything he does. He thinned my hair out so it doesn't weigh so heavy on my scalp. Gave my layers and curtain bangs. I also sent my mom here to correct her blonde hair and he's really great at color too! He left her hair smooth, silky and healthy. She didn't have dandruff and hair breaking off after having her hair colored. He goes through the correct process to get you the hair you want. read more

Solo Salon - Elizabeth - Thinned out hair with layers and curtain bangs - Hair Salons Near Me - Chicago, Illinois

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I've been coming here for about 3 years and will never go anywhere else as long as I'm in Chicago. Melissa has been the stylist I've seen since the beginning and almost all of my friends have converted over to her or someone else at the salon. Since coming to solo, my hair is insanely healthy and shiny. I've completely transitioned over to good hair products and regular haircuts, and it's changed my hair for the better! Love this place and Melissa! read more

Solo Salon - Elizabeth - Spring 2018 - Hair Salons Near Me - Chicago, Illinois

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Took my two daughters to get their hair cut by Megan. It was not done well so I complained a day later after I actually had a chance to wash and style it myself. They called back and said it was my fault that I did not notify them there and corrected the stylist when she asked me. It was curled and in the moment, it was hard for me to tell. Emily (assuming manager) told me she was the professional and they stand by their services. They also offered me $10. It cost $90 per child. Not including tip. This is the second time this has happened but with another stylist. I didn't complain the last time. The staff is rude and glare at you. They speak to you In such a condescending tone. Horrible place. read more

terrible staff. Not sure if they're losing business, but if they are - it's because of their rude staff. My wife tried to cancel her appointment more than a day in advance because she caught the covid and didn't want to visit them. First - no one picks up the phone there. Even after several attempts, the people wouldn't understand, refused to let us talk to the manager, and insist on deducting the 50% cancelation fee. That was when we called a day in advance. read more

This salon really takes social distancing seriously! Thank you!!! When you walk in, you're greeted by the warmest staff who sprays your hands with hand sanitizer, and takes your temperature. You are then asked to wash your hands in the bathroom. Today was the second time I saw Megan. She always understands exactly what I want and perfectly executes it. I've been wanting to hop on the curtain bangs trend but I'm not someone who wants to put much effort into my hair so she gave me some shorter pieces around my face to see how I liked it. I absolutely love it! She also gives the best neck massage when washing your hair! I also genuinely like conversing with her. Megan is an absolute sweetheart! She also understands I don't like to chat the entire time - Can really read the room and find the perfect balance! If you need a haircut from overgrown COVID hair, come here!!! read more

This is over $400 of color only provided on Thursday. It is Monday. Loving the jagged line. read more

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My cousin recommended me to come here for a haircut during my vacation in Chicago, she told me too get a haircut by Noelle. She gave me an magical cut after my hair needed a really good haircut and got rid of my dry bleached ends! I got referral credit and after the hair cut they enroll you in points system with amazing discounts and deals. I would definitely come back here for my haircut next time I'm in Chicago. All the staff are also really nice and friendly. read more

Solo Salon - Elizabeth - Hair Salons Near Me - Chicago, Illinois

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This review is really about Jen Levi. She is an amazing stylist and colorist, and the curly girl whisperer. Jen's taken every course possible and even teaches other stylists on the nuances of cutting curly hair. She is the best!! read more

I've thought on this review for maybe 5+ months now. I feel bad giving a negative review, but in the end I have to warn people with curly hair. I had my haircut by Jen, who many recommended for curly hair. Do not go to her for curly hair! She thinned individual sections of my hair while it was wet to take away bulk (a no no for curly hair). Gave me one big layer which made me look like I had a very long mullet happening. I've had to grow out my hair for 5 months so when I go it get it fixed, the chop would leave me with above shoulder-length hair. The worst.... she has curly hair. I've had someone with far less experience at least know the basics of cutting curly hair and do a decent job. I paid more than I usually do for this haircut and then a tip on top of it because I thought I'd get the curly cut I need. She said come back if I need to fix some things here and there. !!!! It was my whole dang head. Almost cried on my way home and immediately washed my hair to see what the damage was. It was bad. My curl pattern was done for the time period. In the end, she probably does a decent job with non-curly hair. Or for someone who heat styles their hair. She didn't know that gel has been a big thing for curly hair? I know I'm getting sidetracked, and I really blame myself for not immediately leaving when I felt things were going south and she wasn't really listening to my concerns on the cut. read more

Solo has been incredible! I've been coming for years now and I can't imagine going anywhere else! The whole team is amazing and especially Jen! They are definitely experts in their field but also fun and chill. 10/10 recommend. read more

I found Solo on Yelp so I figured it only right to review it on here as well. The salon is super cute inside and the vibe is very relaxing. I chose Nina as my stylist because I related to her bio online; I love that you get a glimpse of all the stylists and you can choose which one matches your style and your hair goals. Nina took the time to ask me about my current hair products and how I like to style my hair before she even brought me back to the bowl. I love the sense of understanding that I felt through that process. She did a fabulous job with my trim and listened to everything I told her that I liked and disliked about my hair. All the stylists seemed to be really good at what they do so if you're looking for a new stylist in the city, just visit their website and take your pic of talent! read more

Came to see Colby for years at Solo. The front desk staff was helpful and friendly and Colby did a fantastic job each time I came in no matter what change I threw at her between new styles, new colors, or highlights. read more

This salon took covid precautions seriously in the very best way, -I felt extremely safe and the staff are all very kind. I highly recommend Noelle for a stylist! read more

Solo Salon - Elizabeth - Hair Salons Near Me - Chicago, Illinois

I just finished my first hair cut at Solo Salon. All I can say is wow. First you walk in to this out of a magazine/fairy tale gorgeous happy place. After a full day of work going in there made me want to cry of happiness. From the ladies at reception who offered me water and coffee to my salon guru, Noelle who listened to EXACTLY what was going on with my hair and how I wanted it cut... 10!!! This place is amazing. Like I told Noelle, this is the first time i've gotten my hair cut and not gone home to wash it and stress of how much I don't like it. Come here not only for the service, but because it's good for your soul. Thank you for an evening well spent! read more

I was planning to have a new look and since last month because my hair was an unruly mess and difficult to style. I asked noelle if she could cut it in a way that would look good as it transitioned. She layered my hair and made it look more fabulous and she even showed me how to correctly style it. I didn't regret availing their services because I've got a wonderful result! I would really go back next time with my friends. read more

So, I have never talked to a hair stylist who said "I can't do that" until I visited this salon with my step-son. It's literally across the street from our apartment. We just moved here and I didn't know what to expect, but my partner had already taken our son here and made another appointment for yesterday. So we get there, and we were assigned Megan. Well, when I described the haircut we wanted the first thing Megan said was "I don't use clippers, I can't do that haircut. I only use scissors." Well this kind of floored me. I have thought about it all night, and I had to say something so I am posting this review everywhere. If your salon hired people who can't use clippers, it has NO RIGHT charging premium prices for kid's haircuts. What kind of hair salon does this? And I was starting to panic, because the kid really needed his hair cut. The only reason I am giving two stars for this review is that Maxie came over and saw the situation and defused it by offering to switch. If you hire people in your salon, you should hire people with people skills like this girl, and not the person who cannot or refuses to do what your customer wants. Will not go back - my partner is incensed about the cost of the haircut, but I feel like there is a whole other issue there - $55 for a haircut on an 8 year old? Their policy is 5 years old but seriously if you are putting unskilled people on your chairs you should make it ten years old. read more

I think this review is long overdue as I've been going to Solo for years. I have found my hair home as many other noted... I always find myself immediately calm as they escort me to grab tea/coffee in their lounge while flipping through magazines before an appointment. A few of other highlights: -Carly (one of the first chairs) is fantastic, so talented. -Brittni (correct spelling) is my go-to for makeup! I love doing my own, and am quite picky, but she is fabulous and of of the very few artists I trust - she's always a stop before any gala or Chicago wedding. -It's one of the few Chicago Bumble & Bumble salons, these products are must-haves. -It's silly, but they always have good music in the background. In fact, I liked Solo folks so much, I hired them for my wedding. My mom, my sisters and bridal party all raved about their hair and makeup from the hair/makeup team of four. And each and every one of them looked stunning. Carly and Brittni did my wedding hair and makeup, respectively, too. read more

Solo Salon - Elizabeth - Hair Salons Near Me - Chicago, Illinois

Yikes. Thursday was my 3rd time going to this salon to see one of the colorists, Whitney. She had bleached and toned my hair at each of my previous visits, after which I had left feeling confident, pretty. My hair was an icy platinum blonde. So icy it was an ever-so-lightly violet-tinted silver. It looked DOPE. Yesterday, though, when I went to see Whitney, I got weird vibes off the bat. Little did I know, my spidey senses were trying to warn me that Whitney was about to make me look like a staff member at a suburban mall Journey's in 2006 peddling pop-punk shoelaces and chain wallets. She was not her usual bubbly self, complaining that she was hungry and needed to rush to Zara after work. I get it, the girl's got a life. However, it didn't instill a ton of confidence that she was giving me her best self. She then mentioned that I had "waited too long" to touch up my hair and that I would have a yellow line halo around my head. What?! I've been getting my hair bleached since I was 19. As a poor college student, I was getting my hair bleached, like, every 5 months. Seems weird that after 7 weeks I've suddenly screwed the pooch and consigned myself to a brassy ring in my hair. Then when Whitney was washing the toner out of my hair, she goes "Oh, f**k. I left it in too long. It's purple." I took a look at it, and said "At least it isn't brassy. It'll probably look more silver when it's dry." She left me at the styling table (aka the "here's some product and a dryer. Knock yourself out because, for $100, you're sure as sh*t getting limited service" station). As I frantically tried to dry my hair, I realized in horror that my hair was a dark violet. A brief pause for context: This is a salon in the West Loop. Lots of wealth, lots of very put together women with highlights and Louis Vuitton. I have tattoos on my hands and a ripped backpack. AKA I already don't exactly blend into this neighborhood of chambray and Rosé All Day. So imagine my immense shame as I met the eyes of the urban soccer mom directly behind me, staring at me in pity as heat climbed my cheeks and my eyes stung with embarrassed tears. I decided to bail with my half-wet locks not getting any better as they went from clumpy grape jelly chunks, to a soft electrocuted cotton ball soaked with purple nail polish. When I got upstairs, there were about 8 staff members (including Whitney) standing at the desk. I told Whitney that it was purple and that it wasn't what I wanted. I wanted blonde hair, not a purple reminiscent of the roadies for From First to Last at Warped Tour. Whitney seemed pretty uninterested and told me to go home and wash it out myself and that if I didn't like it still by Monday, to come back. ARE YOU SERIOUS? I work in hospitality downtown, and I can't imagine telling an unhappy guest to essentially go figure it out. I got in the shower and took to my off-brand Eeyore head with regular shampoo to see if I could manage to scrub out some of the toner. When I got out of the shower, I discovered that my hair was breaking off in wispy white clumps and sticking to my face like a botched bleach billy goat beard. As I frantically ran my fingers through the sticky mess, more and more fell out in little chunks. The broken pieces were so damaged, I could roll them between my fingers like $111 boogers. I tearfully called the salon back to request that a manager get in touch with me. I finally connected with Nicole, who couldn't have been nicer. This was the best part of the whole nightmare of me treating myself to an upscale salon. She listened, and empathized and agreed to refund the process and tone ($80). She offered for me to come in for a complimentary blowout, however I'd probably rather go for the hand dryer in a McDonald's bathroom before ever returning to Solo Salon. P.S. went to Julia at Art + Science and she cured me! Turns out being disfigured by Solo Salon was only temporary. read more

Solo Salon - Elizabeth - Hair Salons Near Me - Chicago, Illinois

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I've seen Khloe here a few times and she is amazing!! After going over six months without anyone touching my hair I was super nervous about trying a new salon but sooo happy I did! Solo salon is a Bumble & Bumble salon located in a super cool corner spot with a vintage and lofty vibe that I just loved! I definitely plan on being a regular here, my hair has never looked better! read more

Solo Salon - Elizabeth - Hair Salons Near Me - Chicago, Illinois

I had a manicure/pedicure here last Thursday, and it was outstanding. My MIL had side by side appointments at 6:30pm with Faith and Patty (the receptionist booked it for 7pm, so we waited for a while). Faith and Patty were amazing. They really took their time to do a fanastic and thorough job. Everything here is super clean, and they use copper bowls for the pedicure, so they can actually be fully sanitized. The space is very pretty in a subtle relazing way, and they will bring you tea, coffee, or water while you're waiting, which I think is a lovely touch. Patty and Faith really like working together, and it makes the experience better for the client. You really feel like you're at a salon gossiping with friends. Basha the waxer was in a room behind us, and man is she fast. People were coming and going out of that room while we were enjoying our long luxurious mani/pedi. It took almost 2 hours and cost $64 plus tip, but it was worth it. It is an outstanding service. read more

I've been going to Katy for my hair for over 3 years now and I've followed her from salons in Lincoln Park, to River North, now to the West Loop. Not only is she fantastic at actually cutting hair, but she's incredibly thoughtful in remembering what we tried/changed the time before and bringing that up each time. She also has a really good eye and sense of creativity for trying out new styles or changing things up - I've come to trust her completely and she's always done an amazing job. This new salon is my favorite so far. It's super bright, airy and has an awesome vibe. Would absolutely recommend coming in and asking for Katy. read more

Megan for the win!!!!!!! I cannot say enough good things about this salon. Megan saved me from a complete and total breakdown this past Sunday!! I made the mistake of going to a different salon on Friday and ended up with black hair when I wanted a lighter brown with highlights. Megan and Shamus came to the rescue, working together to come up with the perfect solution and I couldn't be more pleased. They also took me in last minute which was so nice. If you are debating where to go in Chicago -- look no further!!! I am not the type to write reviews (have only written one before this one) but felt I had to praise this salon. Simply the best. I will be back 100 times over. Perfect in every way. Thank you to my new best friend Megan and Shamus too!!!! Incredible. I couldn't figure out how to upload before and after pics so put the after pic in my profile. Thanks read more

Had a wonderful experience with Janine. She's so skilled and also very reassuring about my questions re: hair in a way that she wasn't pushing any products or styles at all. She knew exactly what I was looking for and improved it. I waited a few days to write this to see what my hair would look like post-shower and without styling, and it still looks really great. Probably my best haircut ever, especially for such a big change. Thanks, Janine! read more

This salon is a breath of fresh air for a small town girl! The woodsy decor provides a calming atmosphere, and this salon has much more room than is let on from the outside. They utilize a ground floor and basement to provide an array of services from hair to nails and facials. Adam did an AMAZING job with my cut and color, and was very personable and easy to talk to. He made me feel comfortable through the entire experience and had great tips for managing my heavy curls. My cut was perfect length and color was distributed very nicely. I would definitely recommend this place for anyone looking to get a service that leaves you feeling confident and satisfied with the results. read more

Solo Salon - Elizabeth - Hair Salons Near Me - Chicago, Illinois

I had been visiting this Salon since August of 2019, my hair is dark brown and I wanted to go lighter. I decided to go with Tommy who's a student in training. At first everything seem great. He explained that in order to get lighter I had to do it slowly and in stages so I will not mess my hair. By January six months later visiting every month I was so hoping that my hair will look lighter by the roots since it was very noticeable the difference, he gave me highlights all over but then decided to make my roots darker again, not sure what happend because he did not mention anything and he thought I did not noticed but I did. My hair was darker than before, It was the first time I went home disappointed but I was hoping to get it fixed next time. Then he started canceling my appointments and every time a different excuse.. finally he gave me an option for either 3/2 or 3/8 and I said 3/8. I have an event coming up and he did not even cared to call or text to tell me that he was busy and the appointment was canceled. So rude and careless! Every single time I had an appointment I paid around $40-60 and always left a $30 tip. I believed I was a nice customer and this guy didn't care or had any respect for me as a customer. Lesson learned!! You get what you pay for. Now I have to find a professional to fix his mess read more

I went in for a root touch up because I have gray hair. I have to go every 6-12 weeks. My normal stylist was booked and I had vacation. This stylist on her first attempt to touch up my root made my root 3-5 shades lighter than my hair with permanent color. Then she attempted to correct the color with simi permanent color and my head was burning about 10-15 mins in so I asked that she remove the color. My now 3 toned roots being red ish brown ish yellow makes for a great look for vacation. She offered to fix it again if I came back and I said ok but I'm not dum enough to let someone practice on my hair for 145$ a pop. She nor the salon never even offered a discount. She said she would fix it and gave me another apt. I don't complain nor do I cause trouble in public it's embarrassing for everyone so as mad as I am I left saying nothing. The other people next to me looked great so I guess maybe she was new and that's what I get for trying someone new, i just didn't know you could mess up a root touch up at such a highly rated Salon. I'll never go back and I'll definitely be telling my friends that not only is my hair ugly but I was charged full price with out even a question when she had to have known that my hair looks terrible read more

Solo Salon - Elizabeth - What a root! - Hair Salons Near Me - Chicago, Illinois

I just had the most amazing experience at Solo Salon. Everyone working there was beyond nice and the aesthetic of the salon was picturesque. Whitney did my hair and I'm so in love with it, I couldn't be happier. She was the sweetest, fun to chat with, and did such a beautiful job on the color. She took my drab hair and turned it into a sunkissed blond dream! Such a great experience, if you're new to the West Loop area and/or are looking for a stylish, you need to go to Whitney! I can't wait to go back for my next appointment! read more

Want a good laugh and amazing hair? Please check out KHLOE. Her attention to detail and knowledge of color is amazing. She is sweet and outgoing. Charismatic and funny. I came in after a hair nightmare and she fixed me right up! Recommend amazing product and was patient and understanding with all of my concerns. I definitely was high maintenance and she made it seem like I wasn't a bother at all. (I was a total pain in the ass) I appreciate your genuine concern for my hair. Your attention to detail. Most of all how patient you were with me. Thanks Khloe! read more

Space is so beautiful. Nina, my stylist was nice and friendly. However, my blow out is not the best and it's was $76+ tip... I am getting blowout at DreamDry and Blowout Junkie everyweek, same style Beachwave and my blowout never more than $50. So I asked for same style but stylist didn't inform me that beach wave would be extra charge. Also my beach waves were straightened out after 2 hours... read more

Where do I even begin with Basia?! I have been going to her for almost 2 years for my bikini and eyebrow wax and I refuse to go to anyone else. I love her attention to detail, while also having a full blown conversation with me. Go to Basia! You'll be happy you did. read more

This place is great! I've been coming here for about a year now and I'll never go elsewhere. The prices aren't cheap, but you get the quality that you pay for. Melissa works magic. She's seriously incredible! I tell her what I want and she makes it happen. Check the place out. You won't regret it. read more

Solo Salon - Elizabeth - Melissa makes magic happen to hair - Hair Salons Near Me - Chicago, Illinois

Unfortunately had two poor experiences with this salon. My first appointment, the stylist told me the haircut I requested was impossible to do (even though it was a simple cut that I already had), and told me we weren't connecting well. I ended up getting a very basic cut that was nothing like what I asked for. I booked a second appointment hoping that my first experience was just a fluke. I did not receive a confirmation text or call to confirm my appointment and when I called the salon to inquire on the date and time they were closed and sent me to a text messaging system. The automated system sent me a text the next day letting me know my appointment had been cancelled and that I would be charged 50% of the fee for the cut. I called the salon that morning and after multiple attempts, finally spoke to someone who told me that communication did go out to me even after I said repeatedly I did not receive it. The person on the phone was not accommodating and told me it was my responsibility to keep track of appointments. Very disappointing to have wasted money on an unwanted hair cut and an non-communicated appointment. read more

I highly recommend Maxie! I was in desperate need of a haircut - I moved back to Chicago this summer and have avoided the process of finding a new stylist by just not cutting my hair for months - yikes. Thankfully I found Maxie :) I have very thick/coarse hair that can be hard to manage. Maxie did a great job with layering my hair in a way that gives it body, but keeps it smooth. Also, her scalp massage when she's shampooing your hair is amazing so you will be relaxed before your haircut even begins :) read more