On a Wednesday afternoon, checking in at the desk for the Dog Sledding tour was a quick process…read more Afterwards, a kind female employee recommended that my group wear the winter gear that they provide. So, we borrowed jackets, overalls, gloves, gaiters, and boots. She was also efficient as she handed the snow clothing to my group of 5. At first, I planned to use my own jacket and gloves, but I decided to place them in containers that are under the benches. I did wear my own beanie though. During the tour, our guide was very friendly as she made small talk with us. She was also kind to the dogs while she helped them navigate the snowy trail. I wish I remembered her name, but she was there on New Year's Eve. I sat closer to the front of the sled which was bumpy and some turns were sharp. So be sure to hold on tight to your belongings because the dogs will not stop until the middle of the 30-minute tour. During the mini break, the dogs were calm and friendly when I pet a few of them. I also appreciate the photos that the female and male tour guides took of my family and I. After returning to the building, we had to discard the used winter clothing into bins. Thank you to Rod's Alaskan Guide Service for a memorable experience!

My husband and I had a wonderful experience at Rod's. We…read moredidn't have transportation and there wasn't a scheduled pickup available at the time we needed, but Rod arranged it. Their driver, Christian picked us up on time from our hotel in Fairbanks in a nice new van. Her was very polite and fun to talk with on the way up and back. I was really impressed with how clean and nice the facility was. When we arrived, the ladies at the front checked our gear to be sure we'd be warm enough. They have everything you could need to suit up for an excursion. They were short on snow the weekend we went so we used the side by side instead of the sled, but we still had a great time. Our musher, Jimmy Lebling was an excellent guide and he made for such a great experience! I learned a lot more than I expected to about the dogs and racing. Jimmy's dogs were very friendly! We would recommend Rods and Jimmy!

The Riverboat Discovery in Fairbanks offers an exceptional way to experience Alaska's wilderness up…read moreclose. The river cruise is scenic and relaxing, winding through lush forests and along the sparkling Tanana and Chena Rivers, with plenty of opportunities to spot wildlife like bald eagles, moose, and even bears from a safe distance. The staff are knowledgeable and enthusiastic, sharing fascinating stories about Alaska's history, culture, and the gold rush era, which makes the journey both educational and entertaining. The boat itself is comfortable, spacious, and perfectly suited for viewing the surrounding scenery without feeling crowded. Whether you're interested in nature, history, or just a peaceful river ride, the Riverboat Discovery provides a memorable, family-friendly adventure that highlights the beauty and heritage of Alaska.

Every detail of this experience as well thought out. It's relaxing and informative. It's not Disney…read moreWorld but it's not supposed to be. What a beautiful and perfect day on the river. The fishing camp experience was well thought out and beautiful. It's like going back in time 50 years when family owned businesses were normal and the care that they put into this showed their family pride as they really take good care of their customers. We also went to the dining experience and were surprised that the meal tasted like something you would experience at a family dinner and grandma was at the stove. I am gluten-free and I ate well. I would rate it higher if I could.

@alaskawildlifeguidellc did NOT disappoint. Our guide Gina was AMAZING!! She was so knowledgeable,…read morethoughtful, and fun! Truly, a magical and unique experience. The only suggestion I would make is a bullet point itinerary would be super helpful to make the experience feel a little more organized and easier to understand the flow of the day.

I absolutely loved my experience through this company. I loved our tour guide, I sadly don't…read moreremember her name but she has glasses and she worked on cruise ships before joining this company! We went on the 31st of December and it was amazing! The bus ride picked promptly and we saw everything that was listed on the tour! I would 100% recommend this company to my friends and can't wait to use this service again in the future!

We went on the Northern Lights excursion. Jason, the owner…read morepicked us up in the van right on time. It was about a 30-40 minute drive. I'd rented a camera from him with the proper settings preset. He also helped anyone who needed their camera phones adjusted. They provided tripods for free. Jason, and his wife Heather have a great set up. Big cabin for warmth. Lots of beverages, snacks, seating. Indoor plumbing. They have modern technology for tracking the northern lights. They told us when to head out. They have a huge, dark field for viewing. We watched a great Northern Lights show. We also saw a lot of stars and constellations. I'd definitely book with them again.

If there were half stars I'd give the experience a 2.5- because the actual dog sledding portion…read more(all 20 minutes of it) was 5 star fantastic, but the getting there and getting back was a one star. Let me explain: Pick up was at Walmart because we stayed in a VRBO. There wasn't very clear communication ahead of time as to exactly where at Walmart and what vehicle I was looking for- tho I was able to reach someone on their business number after I arrived in the parking lot. A large passenger van picked my son and I up, the driver was very young and pleasant looking but literally said nothing but "hello", not even his name. There was one other couple in the van. Here's the weird part- the driver gave us ZERO communication on anything. Not how far we were going, or where, or some background on dog mushing, or pleasant conversation. I asked maybe 2 questions and he answered them but it was clear he wasn't going to offer anything further. The van was so uncomfortably silent I felt like I had to whisper to my son. After about a 35min drive "out of town" I guess I expected to arrive at some kind of professional kennel/facility but it was actually someone's house with dog kennels out back. Again, we piled out of the van, I was holding my purse and my son had a backpack (do I take them? Are there lockers? Do I leave them in the van? Who knows...) and our driver just walked off, giving no instructions. We decided to follow him. I asked if I could use the restroom before we started and he waved me in the general direction of an outhouse in the woods (which I never found- I just took care of business in the trees, clutching my nuisance of a purse). There was a team of dogs already hooked up, and he told the other couple "you're first" and loaded them on the sled with the owner/musher named Amy (we didn't know any of this til my son and I actually got our "turn" because again, ZERO conversation or communication). I guess I expected that if there were other people we would be on separate sleds but all go out together? Nope. Other couple took off with musher. So here we are, standing in the middle of the dog yard with significant dog kennel odors and yelping dogs and van driver than won't say a word and wondering what the hell is going on. I'm still wondering what to do with my purse, as it's obvious this is no place to be carrying it and there's no where to put it. I asked the driver if I could put it back in the van, and he said, "I guess I can take it for you, they'll be back any minute". (Again, I'm confused... they've only been gone 10-15 minutes... is that how long the "experience" is?) Sure enough, they returned a few minutes later. So my son and I load up. Here is where the 5* part comes in. Amy (owner of kennel/dogs/professional musher) quickly introduced herself with a smile and warm welcome. We took off into the woods on a well groomed trail, and she talked the whole time about her dogs, the breed of Alaskan Husky, the sport, her experiences, and more. It was thrilling and fun and interesting to hear her point of view and expertise! Tho the time on the sled was only 20 minutes or so, my son and I both really enjoyed every moment. In short- If you're looking for a full-service 5* adventure, this isn't it.

This place was exactly what we wanted! I encourage you to know what your booking. We wanted rustic…read moreand more of an Alaskan adventure rather than a upscale hotel. We came to Alaska to experience it as Alaska should be. I didn't want to walk out my door to a long hotel hallway. Instead I walked out of my cabin to a snow filled wonderland with wilderness and a pond. One where instead of needing a tour guide I could stand by the pond in front of the cabin and see the northern lights. Jim and Syd are amazing people with more hospitality than you can imagine. Jim made us a wonderful breakfast every morning from scratch not a frozen bag. The conversations were always exciting. They would both share their stories and experiences, tell us what not to miss and what the area held. When other guest joined us it was as fun to hear their stories. Way more interaction than at a typical hotel. Remember to read the description. These are dry cabins- no water, no toilet, no sink. Like I said earlier, know what your booking. However the shower house is less than a minute walk from each cabin and it is warm and clean plenty of hot water and toiletries. Not a big deal at all. I encourage you to step out of your comfort zone and enjoy this! Listen to Jim and Syd and ask for their advice and use their expertise. Our last day Jim took us ice fishing on the pond which was amazing in itself, but then he invited us to the house as he cooked up the rainbow trout we had caught and made us lunch! Perfect ending to a perfect trip!

We can not say enough good things about our experience at Cabins on the Pond. The cabins were…read morewarm,clean,well appointed and just perfectly charming, as they should be considering our host , Jim Swearingin,built them himself! The modern bath house are actually 2 full baths with showers, flushing toilets, and sink vanity. All very clean with plenty of hot water and a toasty temp of 78F. Even when it was -40below outside. The view is amazing. Outside of the city, so it's dark to highlight those Aurora Borealis that you can see right from inside your cabin. Or step outside for the real light show, all of your pictures will be perfectly showcased with spruce trees and snow banks . Jim even wakes you up so you don't miss the Northern Lights! Don't miss fishing with Jim and the tasty fish dinner he prepares later that night for you. And that rice, off the hook good. This experience will be a memory maker for you. Again, DON'T MISS IT! Every morning from 7-9 make your way up to Jim & Syd's breakfast table. He offers some of Alaska's best down home cooking! The chat with the two of them is wonderful. They both exemplify hospitality! The best was making new friends with these two super fantastic and gracious people! Their energy and love of the land is contagious. We will forever have them in our heart and WILL for sure see them again!

Would highly recommend reaching out to this company to schedule a ride. The company works based on…read moreavailable slots but the cab driver is prompt, polite, and pleasant to talk to. Fairbanks is a logistical nightmare when it comes to transportation but Moose Cab and tours made our trip better :) Thank you for your service!

My wife and I were in Fairbanks 2 weeks ago to see the Aurora. We had arranged transportation with…read moreGyorgyi and Moose Cab to transport us to and from excursions on two of the days. Gyorgyi was just awesome. She has a wealth of knowledge about the area. We know our worries about getting around were over once we met her. She was always there on time and we felt very comfortable with her behind the wheel. We plan to take another trip back to the area in the future and now that we know that she plans trips as well I'm sure we will use her for everything. We couldn't be more pleased with her cheerful personal service. Thank you Gyorgyi and Moose Cab!

Steve's service is exceptional. He answered my call promptly, he arrived on time, he is very…read moreknowledgeable about the area, he is generous with information, and he offers service unparalleled. For example, we had had a long day of touring. Alll our cell phones were low on battery and he had chargers! You can try the taxi services with curt dispatchers. You can also waste a lot of time searching for Uber/Lyft drivers. But if you are in Fairbanks, call him first.

Steve's service is exceptional. On our sixth and last night in Fairbanks we finally saw the…read moreNorthern Lights. Steve said he would "chase" the Northern Lights for us and he did. We were over the moon to finally see the Northern Lights. Also, he said to be patient as the white band would change to green and would start moving. He was so right. Further, he helped us with camera settings. Want to see the Northern Lights, call Steve first.

Visiting the Alaska museum was an unforgettable experience that beautifully showcases the state's…read morerich history and culture. The exhibits are thoughtfully curated, featuring everything from Native Alaskan artifacts and traditional crafts to fascinating displays on wildlife and natural history. The museum layout is easy to follow, and each exhibit includes informative descriptions that make learning engaging for both adults and children. Staff and docents are friendly and eager to share insights, which adds a personal touch to the visit. Whether you're a history buff, nature enthusiast, or just looking for an enriching day out, this museum provides a comprehensive, immersive look at Alaska's heritage. It's educational, visually engaging, and leaves you with a deeper appreciation for the state's unique culture and landscapes.

Beautiful museum inside and out. Although not huge, depending on how much you like to read the…read moreexhibit info you could spend a couple hours. We spent about 45 minutes wandering through. Lovely art, lots of local history and animal education exhibits. Paid (cheap) parking, a gift shop, and a small serve-yourself "cafe".

Came to Alaska for a week of outdoor activities in freezing temps. Alaska Element's gear not only…read morekept us warm the entire time, but helped us to enioy all our activities while others couldnt because they were unprepared with inferior gear. Everyone was complaining about frozen hands and feet. Heather made it so simple to schedule our fitting. As we entered the shop, Martha gave us a warm welcome. She was the best fitter and so knowledgeable and friendly. The quality of the gear was top notch and would have easily cost $2,500-$3,000 per person had we purchased it ourselves. The real test of professionalism and character for any business is when a customer returns with damaged gear. Martha was the ultimate professional business woman when I returned two days later with the jacket sleeve torn after dog sledding. She was kind, gracious, and so understanding. She never made me feel quilty although I felt bad about the accidental tear. This is why I HIGHLY recommend getting the gear protection plan because that was a VERY expensive jacket and I would have had to pay to replace it. This business deserves a 5 star rating because it is operated by truly authentic people with qood intentions whose sole purpose is keeping people warm while visiting Alaska.

Alaska Element is a non-negotiable rental in the Fairbanks winter. My family was perfectly warm in…read moretheir high-quality gear during our trip. --- Alaska Element was highly recommended by other tours we booked, and after our experience, I could definitely see why! Last December 2024, we opted for a 3 day rental period. We booked the hotel drop off and return since we would be without a car, signature service delivery to swap sizes worry-free, and the "GearGuard" clothing protection plan. When picking our sizes, we meticulously measured ourselves, and picked the best fits from the website. We had a drop off at the Hampton Inn and Suites, a bit outside of the city center. We only had to pay any delivery fees once, so it felt well worth it since our total costs for delivery/pick-up and the additional signature delivery were then split between 4 individuals. Heather and her colleague who arrived for our signature service delivery were professional, on-time, and friendly. All descriptions on the website were pretty true to size, except one of the more petite members of our party (4'11") had a better fit in a large child jacket versus an adult small. Some shoes were a bit more comfortable in a bigger size than we booked (to accommodate fluffy socks), but if we had not done the signature service delivery, we would've been ok just following the size guidelines! The medium glove size we needed was sold out, so I'd book gloves early, if possible. We had some floppy, too-large gloves. When we were returning our rentals, we left them behind the hotel front desk. Super easy and hassle-free. We were very warm in our gear and had fun on our tours because of it. We were able to stay outdoors in 10s F temperatures for maybe a half hour before feeling the chill. For extended times, we still had to use hand warmers and foot warmers, but we were never in any "danger". Unfortunately, we saw many families on our tours who were wearing inadequate gear unable to really enjoy the tours, and at the most extreme, get unreasonably and dangerously cold. Honestly, we were also thinking of saving the money and just wearing our warmest gear, but it wouldn't have been enough! I'm glad we didn't follow through. Rentals not included which would be essential to bring yourself would be good thermals and scarves/face coverings. This is also outlined in detail on the website. Overall, if you book nothing else during a winter trip to Fairbanks, I'd recommend booking gear with Alaska Element. Honestly, we loved the gear so much we looked into getting the same coats and gloves when we got home!