Normandy Park is under new ownership, management with a new AMAZING leadership team who is making…read morepositive changes every day. They truly care about the residents and making their lives better. Over the past 6 months, I have seen improvements in area! Keep up the great work!

Normandy Park Senior Living has new management and it is having an immediate positive impact for…read morecurrent and future residents.

Everything I said in my last review is still true but I have upgraded my review from 3 to 4 stars…read morebased on improved food offerings and our overall satisfaction with the facilities, staff, activities and neighbors. We are in our early 80s and the majority of our fellow residents are 5-10 year older but we have established some good relationships that we value. Maintenance in the facility is top notch. If something breaks, it gets fixed quickly and efficiently. Every week, there are interesting excursions to gardens, theaters, museums and performances at minimal cost and included transportation. An extensive assortment of fitness activities, a fully equipped exercise room and an indoor pool are first rate. Finally, we feel that the food offerings have improved noticeably to a level on par with what I would cook myself. We do not expect to ever see restaurant grade offerings or food that is exotically spiced but we are satisfied with the everyday fare. We are confident that we made the right choice to move to Wesley Des Moines

This place values money over its employees! High turnover…read morerate. Home health workers have to work off the clock to stay under a limited time frame. Complaints among many employees flow like water from a dam that's burst, however, positive feedback is enforced with penalties if an employee doesn't post at least 3 a month. Residents and their families have voiced concerns over rising costs contrasted by less staff and longer wait times for assistance. The food served to the residents is dismal. At breakfast, the food is either burnt or gelatinous from sitting in a pan too long. Bistro food is good, aside from the stale desserts. The food served to the memory care residents is low quality and and difficult for them to eat it. For being a Christian based company, why does it feel like it's ... not..

My wife and I are in town to see her dad who is living at one of this company's locations. All I…read morecan say is this place is amazing. It's bright and airy, clean and modern and all their staff are great! We feel my father in law is a lucky man to have found this place.

What a great place, with great staff! So glad I found this place. Absolutely perfect solution for…read moreme. The staff is so caring and really listen to me. Did I say great staff already :) this can't be over stated. Location is great and home is awesome... A++ and if I could I would give them 10 stars!

Wonderful staff, they are very helpful and kind to others…read more Place was pretty clean and the residents were very kind. Great location with an amazing view of the sunset from the deck. Also a red robin near by. Overall a really nice place, especally considering most senior buildings ive been to often seem to have robot-like staff members and ornery residents. But not here, it's nice. For me atleast :)

They are well caring staff with lot of wonderful people around to help…read more I had my grandmother put in short term rehabilitation, which went great and i want to thank the staff.

Do not place your love ones at Judson Park skilled nursing. I was a patient for one week where I…read moreendured cardiac arrest and was rushed to Valley Medical hospital because of the neglect I received at Judson Park. Judson Park almost killed me. The staff is poorly trained, language is a problem. my Heart shaped healing stone was stolen, medication, food was confused regularly. bugs were crawling on the ceiling above my bed. Male staff member came at night asking for jewelry. I was very afraid at night . Judson Park needs to be investigated and closed. They will kill someone, or cause a early death. PLEASE DO NOT PLACE YOUR LOVE ONES AT JUDSON PARK SKILLED NURSING!!!!!

I visit Merrill Gardens at Burien about four times a year. I play music at their social hour. Its…read morealways a pleasure because the staff is so friendly, the facility is always beautifully maintained, and the residents seem to be contented, happy, and engaged with the music program, singing along, and even dancing.

Amazing service in the dining room under Jace's leadership. Well trained staff that does a good job…read moreserving diners.

I lived here for 4 years. The horrible management they act like you're in prison here. The way that…read morethey address you, they treat you like a child, they don't never want to help you, they say they're pet friendly, but they have nowhere for your animals. Except for inside your apartment, it takes forever to get any maintenance done. This is supposed to be our forever home and we're completely I am miserable here and I know several other people are, oh yeah, and don't forget, there's a drug dealer on every floor so unless you do methamphetamines, don't bother moving in here. It's full of trespassers and drug dealers they don't allow dogs in the common areas when they say they're pet friendly or animals period even if they're emotionally support, licensed dogs or not. And there's absolutely no parking ever, because all of the people here to hear take Uber all the spots that don't live here and they don't even do nothing about it at night time.So you have to park down the street and walk home

Don't trust your family in this apartment complex staff are nice management rude and lacking…read morecivility. My Mom was one of the first tenants in the building. She keeps an impeccable apartment and has been asked by management to show her apartment for corporate inspections may times throughout the years.. She is an active until I asked management to knock on her door and they told me it was procedure to call the police. I live in Arizona and it was challenging to reach police. However, I understood and respected their policy. Today my Mom was involved in a minor car accident. Police and EMS treated her at the scene and an officer. Kindly escorted her back to her apartment parking lot, where she discovered a person illegally parked in her paid spot. I made several calls to the staff before me they elevated the call to emergency status. I asked for the tow truck company myself and they refused to give it. They said it is against policy. I asked if one of the many staff members could take a short walk to the parking lot to watch my mom's car while she use the restroom. She was so discombobulated that she accidentally locked her keys and purse in her car. Leave them unattended and she was locked out of the building. I called the apartment manager. They did not come to her aid to let her in the building nor have they called the tow truck company. They were continuing to wait for a Security company to towing. The literally watched while a resident did the decent thing and rendered aid to my and also had someone unlock her car. this who lives on site was rendering manager told her to move her car because she was loitering. Who does that who watches a senior in distress doesn't get out of her office to at least communicate the status of the tow truck or ETA. I continue to make calls and was told I have to call the police which I did. I finally got the tow truck company number who told me much later that no one from the The Reserve management had contacted them. My mom. is 86 years old and I let them know that she is in frail health and they were letting her sit outside in the cold without any staff going out to communicate with her anything about the tow truck or offering her any compassion. You do not want to have your family members in a place like thi..... a long history of unsanitary conditions, infestations, and terrible for seniors. Well, they have made progress in cleaning up. They deeply need to train staff on how to respect and appreciate the seniors who pay their salaries through their rent and other superfluous fees. I am moving my mom out of there as soon as possible.

I spend a lot of time in Adult Family Homes as a Home Health/Hospice nurse. I have to say Blue…read moreHaven Adult Family Home is run very well. The home is very clean and well staffed by happy and attentive caregivers. The owner is at the home frequently and responsive to any issues. When I arrive at the home to provide care, I see well cared for residents that look genuinely happy. I would not hesitate to refer this Adult Family Home to friends who are looking for a very safe and high quality home.

From the owner: Blue Haven Adult Family Home offers a family like environment with the higher standard of care for…read moreseniors that cannot live at home any longer.

My dad and step mom live there, extremely caring place! Shane is great!…read moreThe team is fantastic! I bring my dog in Brutus, they encourage pets!

I'm a resident at Merrill Gardens Tukwila and really enjoy living here. The activity staff Duwayne,…read moreBryn and Junior are always so kind and helpful. My fellow residents that I live with are also nice and make the living experience better!