My husband got a new prescription, but we didn't have the time to wait for glasses at Costco. Went…read moreinto Eyemart Express and worked w Angela. Gotta say I was bit skeptical about the one hour script. We got them in 26 minutes after leaving her station, with no adjustments needed! Yah!! Angela was very friendly and professional! I will spread the positive word about Eyemart Express to everyone on every platform! Thanks Angela!

Omg... do not trust this business! They will pad the bill .... Even though they send all those…read morecoupons and have commercials.. when you get there... they will try to find a way that you don't qualify for that deal!! We have insurance and we wanted the high dollar lenses .... My wife needs progressives... and they messed those up so she could not see. When you go back... they say you have to get a new exam to prove the Rx is still good.... Even though we got the exam the same day we ordered ... then we wanted the free second pair ... which we didn't qualify for while we waited until the glasses came back... so I paid $130 which she swore was the cheapest progressives could get... she then started processing the third pair ... I realized she charged me for tinting the quick pair even though she didn't tint them. Then I looked online and it was 2 pair of progresses for 69... her response was ... well you have to get two ... really .... At that point it was taking so long .. I just didn't feel like waiting for her to undo that transaction since we still had more glasses to order. When I asked if I could get refund she said .... You can just have tinted later or get refund when you come back. That turned out not to be true. They probably made about 1800 on us and now they are refusing to refund us $29 for services we didn't ask or receive. It's ridiculous... the specials are a scam!

Wonderful staff and doctor. They are very pleasant and informational. They also have a great…read moreselection.

I'm a fan of this MyEyeDr location! It's easy to make an appointment online. Day of, I didn't have…read morethat much of a wait. Of course they do try to upsell you on their fancier eye exam services that are not covered by insurance. The exam was quick and I was able to get my prescription. It was my first time wearing glasses! I was planning on just heading out, but they are smart and pass you right off to a glasses sales person as soon as you exit the exam room. My sales person was Jose and he did an awesome job. Since I've never worn glasses before I had no idea what I was looking for. Based on my face shape he was able to suggest some great options and gave me honest feedback as I was trying them on. I was able to find a pair of glasses and sunglasses. Of course there is the second phase of the upsell for insurance, blue light, glare, etc. But, I went for all of the above, I'm prone to breaking things so the insurance seemed like a good idea. I recently went in for another pair of glasses and experienced wonderful service again. I had sat on my sunglasses and they were able to quickly bend the frame back into place for me while I shopped around. Overall this spot is convenient with friendly staff!

After a paid exam next door, at eye center, they wouldn't give me my pupil distance. They sent me…read morenext door to get glasses with my new prescription. The pupil distance shoulld be on your prescription or be provided on your exam. It was not. This is a test done and measured during your eye glass exam. They said they didn't do that which is done at every place that performs eye exams. They said to go next door to lens crafters and they could get it to me. Lens crafters workers says they do measure it but would only give me my measurements if I was going to buy glasses from them and at check out. This Lens crafters also doesnt take insurance for frames, so get ready to pay $$$ a lot for a limited selection.

Doctor was very professional and thorough. Staff incredibly helpful and polite. Eyewear nice…read morequality.

My experience has been that the front desk reception staff could not be less friendly or less…read morehelpful. They barely make eye contact and sullenly greet you and direct you to where you need to go. Jennifer, the practice manager and one of the ophthalmologist I've met with are nice and seem friendly and helpful. The staff that works with you to order your glasses are very nice but seem so overworked and understaffed. I feel sorry for them.

I went to Clarity Boston today to get a 2nd pair of glasses for a long trip I have scheduled…read more The staff member was very happy to help me until they reviewed my prescription and I was told my prescription had expired yesterday..... yep yesterday. My prescription was written in December 2024, so beware this vendor sets expiration at 365 days the NC legal minimum. Prescriptions can be valid for 2 years, because many only have coverage for vision every other year. SO BE AWARE CLARITY IS A NICE PLACE DRIVEN BY THE DOLLAR. THANKS TO THEIR LIMITED PRESCRIPTION LIFE, I GET TO LOSE OVER $1000... YES I LOSE IT AND MY INSURANCE COMPANY GETS TO KEEP THE EXTRA $1000. SO WONDERING WHY HEALTHCARE IS SO EXPENSIVE, USE CLARITY AND FIND OUT FOR YOURSELF. $1,000

I have a severe phobia about eye exams, especially the procedure to measure pressure. My last…read moreattempt at a different practice 20 years ago had been so stressful dealing with impatient staff that I stopped going. A recent problem with my eye made me look for help. I was able to get in within 2 days at North Raleigh Family Eyecare. I explained my phobia. Dr. Griffin and the other care providers were caring, patient, gentle, and gave me the space to work up to the scary parts of the exam. I returned twice more for continued care for the issue. I recently went in for a regular eye exam. Each visit has been wonderful. My fear has decreased to almost nothing thanks to their patience. I've now interacted with 6 or 7 other members of staff besides Dr. Griffin. All have been warm, helpful, patient, and professional. I absolutely love this practice and am so happy to have finally found a place that does not treat my fear as annoying and frustrating. (I've always relayed my issue when making appointments so staff would be aware of it. But other practices didn't exhibit the calm patience needed to lower my stress level.)

Dr Griffin has been my eye doctor for over a decade. I left my first doctor here in Raleigh after…read morefeeling rushed and brushed off when I had difficulty adjusting to contacts. Her exams are thorough and she takes time to explain and to ask questions. The only downside to the practice is the limited frame selection, many of which are very similar styled. I've also had a not great appointment booking experience recently and will brush that off to the heavy reliance on automation.

The optometrist conducted the appointment virtually as was the eye exam. What really irritated me…read morewas she was wearing a mask and her accent was so thick that I was having a hard time even understanding her. That experience was a big turn off. The staff on site was very professional and helpful.

Never had a situation where I could bring in an outside prescription, pick out frames, and then…read morehave them completed in an hour. That's what happened. Pretty straight forward. I did not get the exam because I just had one elsewhere the week prior. Walked in and was greeted and taken care of.

I have been wearing glasses/contacts for about 20 years - which of course means yearly eye exams…read moreand contact fittings - and I can say without a doubt my experience with Triangle Visions has been the best I've had in all those years. I had only two days to get my eye exam and contact order in for the year so I could use my insurance allotment (totally my fault) and I literally called 10 places before this one and could not get an appointment for an exam. Until a coworker recommended Triangle Visions. I called and they got me in for an appointment an hour later. I was excited to find out that they don't do the puff of air in the eye, they had another much easier to deal with tool to measure that. They also take pictures of your eyes so you don't have them get dilated. The staff and Dr. Weyand were super nice and thorough. Dr. Weyand made an extra effort to save me some money on my exam and my contacts. Karen was super helpful with this also when it came to ordering my glasses and contacts. The contacts were shipped to my house at no extra cost which I thought was very cool. They also offer vision therapy, which I don't need but still think is awesome. I never thought I would have such a pleasant experience getting an eye exam, but I do know I'll be loyal to Triangle Visions from now on.

I was seeing Dr Guenst whom I like very much but she moved to Cary location. Then I went to see Dr…read more Brooks and she was ok. Then Triangle Optometry on Harps Mill, decided to closed its doors. The last time I had my eyes checked and got new glasses and they were expensive and i asked if they give me some glass cleaner and cloth and they said I had to buy them. I thought that was very cheap of them. Besides that the location on Six Forks only had 2 male doctors, I rather have a female doctor. And yes, your appointments are never on time - you wind up waiting 15-20 mins before you get to do the machine testing with techs. and then another 15 mins to see the doctor.

Very satisfied with BJ's assistance in acquiring glasses from the Optical services. Hunter Reap was…read moreprofessional, knowledgeable and helpful in selecting the right glasses. Thank you.

Was unsure about how my first time at BJs Optical was going to work out…read more The bad first: they don't seem to do a good job answering the phone. However, had an awesome walk-in experience! Ronnie Johnson, who helped me was phenomenal. She educated me about my choices, patiently answered my questions, and then helped validate my final choice. I've received several compliments about my new glasses. BJs had a great frame selection, along with excellent prices/discounts (important to me since I wasn't going to use insurance). Ronnie went over and above; what an outstanding experience mostly thanks to her! She works certain days of the week; look for her; you'll be thrilled you did.