If I was only rating the doctors, I'd give them 4 stars. Unfortunately their business practices are…read moreseverely lacking. They have other offices in Wake County. I tried setting a follow up appointment up after finishing being examined. I didn't want to drive to Raleigh. They were scheduling appointments for the Clayton office 6 months out, the soonest. Glad I wasn't going blind. They also asked my wife to pre-pay her deductible for the visit. Found out her deductible was $60 more than a non-insured visit. She paid the non-insured amount much to the confusion of the lady at the desk. Finally, sitting in the waiting room for over an hour is not acceptable. No more follow ups for me.

My experience with Raleigh Ophthalmology was one of the worst experiences I have ever had. After…read moreseveral appointments and delays, I was finally scheduled for cataract surgery and at nearly the last moment, surgery was cancelled and told they were out of the "network". That is something that should have been known from the start. I'm struggling with my eyesight and having to find another surgeon. I don't recommend Raleigh Ophthalmology for anyone...

Great place for routine eye care. I've been seeing Dr. Martin for about 3 years now. The building…read moreis a little dated and the wait time is long. Nonetheless, the employees are professional and helpful. Dr. Martin is kind, patient, and knowledgable. He takes the time to answer questions, offer options, and hear your preferences. I continue to return annually for check-ups. They are clear regarding the pricing and don't do additional tests unless needed or requested. For instance they don't dilate your eyes if unneeded unless you request it. Side note: the online registration is convenient albeit long. The uploaded photos of your insurance card and license don't go through so they need to scan them when you arrive. Parking is available in spaces surrounding the building.

My husband and I have been patients at Johnston Optimetrics for several years. They have gone…read morethrough some personnel changes (retirement, etc) since we have been going there, but the very pleasing atmosphere has not changed. Everyone is so friendly and always ready to help. We both are currently seeing Dr May. He is awesome!! He shows he cares about his patients by listening and making sure he answers any questions in a way you will understand. He willingly explains everything that may be going on with your eyes and makes sure he follows up at your next visit. Even if there are no eye problems, he still shows care and friendliness while being professional. It is a pleasure to visit Johnston Optimetrics. And, by the way, if you have an appointment, you're not sitting and waiting at any point. You are Mom I've through the process very effectively and efficiently with no rushing and nothing left out. THANK YOU Johnson Optimetrics Associates!

Dr. Eggleston carries on a long tradition of excellent optometrists trained at the University of…read moreHouston, TX. An excellent doctor.

Great experience and excellent customer service. Doctors and staff really go out of their way to…read moremake things right. Shanny L helped me the other day with my new glasses. She's relatively new there but you'd never know it. She's patient, knowledgeable and has the sweetest disposition! You can tell she enjoys her job. I'm so glad my husband and I found this practice. It's a little far from our house but worth the trip!

This is my new eye Dr. Caring staff, easy check in. A printed Rx was ready upon check out.read more

I have been going to Clarity vision for 11 years now and they are terrific. All the staff is…read moreexcellent!

Care quality was excellent from the first person who took initial eye readings to the doctor who…read moresaw me. Very thorough, answered my many questions, courteous too. And the man who adjusted my glasses was super nice.

On 2-25-23 I ordered two pairs of glasses. I had to return to the store because the progressive…read morelens on one of them was measured incorrectly and I had to order a replacement lens. I opted this time for non-progressive lens. Twice I was told I would be notified when the lens arrived. Twice I was never notified when I should have been. On 4-15-23 at approximately 2:35pm I called your store at 919-227-3933 and asked if my replacement lens was in (that I should have been notified of approximately 2.5 weeks ago). I was told it was in. I then proceeded to let the person with whom I spoke that this was twice I was not notified of my glasses//lenses being available. The woman, who later said she was the manager, said I would be notified from an "888" number. I suggested that since she works for Americas Best then maybe she could let someone in the company know since she probably has a better line of communication than I do. All she said then was "I hear ya'". Wholly unacceptable response. I will pay more for better service.

Unfortunately, my experience at this America's Best location was very disappointing…read more From the beginning of my visit, I felt rushed and disrespected by several staff members. After being told to pick out my eyeglass frames, I was then told to "hurry up" while I was still trying to make my selection. As a customer, I didn't feel I was given the time or courtesy to make an informed decision. One employee, Dani, labeled me as having an attitude, which I found to be unfair and unprofessional. I was simply trying to understand the process and communicate respectfully. Another employee, Shawn, spoke to me in a demanding tone, repeatedly telling me to hurry up after I had already spent a significant amount of time waiting on the staff. I also had to repeat at least four times that I was paying out of pocket, yet I was asked the same question over and over again. It gave me the impression that no one was listening to me. What disappointed me the most was that when I expressed my concerns, I felt dismissed rather than heard. Customer service should be respectful, patient, and professional, especially in a healthcare-related setting where people deserve to feel comfortable. I hope management reviews how customers are treated at this location and provides additional customer service training so others don't have a similar experience.

Came here to bring for a drug test for a job. They took almost 2 hours to be called for a urine…read moretest. We asked how much linger and they said 1 person ahead and waited for another 35 five minutes and 2-3 people were called before us. Then we-asked again how much longer and they said we were next and continued waiting. Don't come here.

Your computer system appears to be sketchy. Always having some kind of issue. As an IT person, I…read morewould caution people not to use your facilities because if you aren't spending money on basics, such as a functional payment web page, you probably aren't spending enough on security and will eventually have a data breach.

Dr Jaffrey and his staff are simply amazing! They are so caring and provide outstanding service…read moreeach and every time. And the entire staff is very knowledgeable in all their expertise!!! We have been patients of My Eye Dr for over 8 years now and would not go anywhere else!

This is my first experience using MyEyeDr. They were highly recommended by my wife and oldest…read moredaughter. My visit was excellent in all regards starting with a friendly greeting and comprehensive pre-exam check. My exam by Ali Jaffry, OD was the most thorough and best explained examination that I've received since retiring from the US Navy as a 20-year Naval Flight Officer. He took the time to thoroughly explain everything that he checked, the condition of my eyes, and how my prescription had not changed much since my last eye exam in 2019. Selecting frames and lenses for two (2) sets of glasses was also an excellent process. The person helping me ensured that I understood what options were available and best for my eyes. The price of the first set of glasses was very low and the overall cost for both pairs was very resonable. I highly recommend the MyEyeDr in Garner, NC and will check my eyes annually in the future.