Extremely difficult to get in touch with. They never pick up the phone, you have to leave a…read morevoicemail or text with him and they only occasionally get back to you.

I'm new to the state and have been looking for a new optometrist. I'm so glad I found this place…read more The people are extremely friendly and helpful. I also love their Covid protocols- it felt very clean. It's appointment only to control the amount of people in the store. They also take your temperature and everyone has to keep their mask on. I also love their wide variety of glasses.

They wrote me ahead of the visit about insurance. The form said Blue Cross/Blue Shield. I updated…read moreit to Vision Service Plan online, but when I got there they said my form said that I put in Blue Cross/Blue Shield. But I am 100% sure I put in Vision Service Plan. So their form doesn't populate right. And they called me a liar. But here's the kicker: Even if they took Blue Cross/BS, the lady at the desk told me it doesn't cover routine visits. They wrote me about needing to visit, but even BC/BS doesn't cover the visit. How absolutely stupid is that? So I basically wasted time 1) setting the appointment; 2) filling out a useless form; and 3) driving to Costco in the rain during the middle of the busiest time of year. I guess they get so many customers through Costco that they don't care.

Been going to this practice for years. Thorough exams and personable, professional doctors.read more

Renee Taylor has assisted me twice. She is an absolute…read moreprofessional and a sweetheart. She took care of my glasses and made sure to adjust them properly before I left the store. She is efficient and quick, I will be back. T

I am so excited! I was able to learn to use contacts at 60yrs old and now I don't need my glasses…read moreunless I am reading. April talked with me at length without making me feel rushed, she made sure I got the perfect contact lenses, she let me call the payment in over the phone and they were shipped to my house in just a few days. Thanks April for helping me feel like a new person. Your patience and expertise really made the process easy and painless. I feel like a new person!

My husband got a new prescription, but we didn't have the time to wait for glasses at Costco. Went…read moreinto Eyemart Express and worked w Angela. Gotta say I was bit skeptical about the one hour script. We got them in 26 minutes after leaving her station, with no adjustments needed! Yah!! Angela was very friendly and professional! I will spread the positive word about Eyemart Express to everyone on every platform! Thanks Angela!

This review is for Jimmy Saba, the Optician at Eyemart Express in Raleigh, NC. I have a pair of…read morevintage limited edition platinum Cartier rimless glasses that needed new, updated lenses. However no one would touch them because they were rimless, platinum and extremely expensive. However, Mr. Saba had no problem personally taking on the challenge and made me new lenses at their usual affordable price and I'm so thankful. I took the time to personally call and thanked him because he just became my new Optician......but he doesn't know this yet, Lol !! Please visit and give Mr. Saba a chance, I promise that you will not be disappointed. Thank you again Mr. Saba!!! Keith Ragland

My rating is for the quality of the eye exam I received here (not the selection of frames). There…read morearen't many luxury brand frames available here if that is your thing, but you will get exceptional eye care from a friendly doctor who is an excellent communicator.

This office is great but I think it's great because the Dr's care. The exam is thorough, questions…read moreanswered and over the top professional.

They keep the front door locked and won't let you in unless you have an appointment. I watched…read morethem turn away another couple too before I pulled out of the parking lot. I went there to purchase $400+ frames that not every optical place sells, but now I'm going somewhere else. The guy was literally sitting inside doing nothing with no customers. All I wanted to do was see their assortment. He spoke to me on the phone as I stood outside the front door.

I definitely want to write a review about these great folks, Bob and Gail Morris…read more I have had multiple orders with them, and my vision correction is extremely challenging (high myopia with prisms). They have done a superb job in every case. They have strong attention to detail, wonderful personalities and customer service, and quick turnaround. I have only good things to say about this optician business.

On February 5, 2026, at approximately 11:27 a.m., I contacted this establishment to inquire whether…read morethe office accepted patients diagnosed with keratoconus who require hard contact lenses. I initially spoke with a receptionist who indicated she was unsure and transferred me to an optometrist. Unfortunately, I did not obtain his name. During the conversation, the optometrist stated that he had only seen keratoconus "once," and further remarked that this was because "the zip codes of the patients he sees are generally healthy." Keratoconus is a well-documented, progressive eye disorder in which the cornea thins and bulges into a cone shape, resulting in distorted vision and significant astigmatism. It typically begins in adolescence or early adulthood and progresses over many years before stabilizing. The optometrist's statement was factually inaccurate and implied a socioeconomic or geographic bias regarding patient health, which I found to be unprofessional and inappropriate for a healthcare provider. Healthcare professionals are expected to communicate respectfully and without bias. The comment made during this call was dismissive of a legitimate medical condition and should raise concerns about the quality of care and professionalism patients may encounter at this practice.

Very happy with the overall service and ease of my appointment. The exam was through and I was…read morepleased with how well everything g was explained to me

lots of hidden fees. Dr. is only available virtually ( in person staff are not medical doctors) and…read morethey require retinal imaging since the doctor isn't there in person to do an exam. Felt very shady.

FEBRUARY IS "CAN'T PRODUCE THE GLASSES RIGHT MONTH!" Don't get me wrong. The Zebulon MyEyeDr…read moreoffice has a great staff headed up by Jazzie. But the lab in Greensboro should be leveled. They can't get anything right. My new glasses came in a couple of weeks ago, after being on order two weeks earlier and the lenses were two sizes, that's from a 56 to a 52, too small. Any idiot could plainly see that. So we sent them back...again. And here I wait again... In the past, we have had to send a pair back as many as four (4) times to get them right, where one thing or another was wrong. And that occurred multiple times. I have never had a pair to come in, absolutely ready to wear and correct. We like the Zebulon MED staff, but honestly, how do you people stay in business. FYI, these glasses were over $500 after insurance. No wonder there's a Warby Parker.