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    Sondra Bates

    5.0 (2 reviews)
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    Cornerstone Mortgage

    Cornerstone Mortgage

    (11 reviews)

    I purchased a home recently and also had many questions related to refinancing and different loan…read moreoptions for a refi. The timely and expert advice I received from Robert and his team during this process were invaluable to me. I'm a fan of working with specialists in their field so that I don't have to try and know it all or keep up with it all. Robert is a true professional and knows this business better than anyone else I've met in the mortgage industry. I'm a real estate broker and have seen first hand the broad spectrum of capability and professionalism (or lack thereof) in the mortgage business. The no-nonsense approach and the delivery of market data and financing options by the team at Cornerstone enables the client to better understand what will make the most sense for their unique situation. I was very impressed with the level of knowledge and understanding Robert and his team possess and the great lengths they go through to deliver great service to their clients. Highly recommend!

    Hands down without preamble, Cornerstone Mortgage gets it done. While others brag service job#1…read morecornerstone authored the book. If there's one take away that separates them from this crowded space you can actually communicate with the whole team at any level. Plain English, no double talk. If you're tired of feeling like that squirrel in the wheel house, call Robert Copeland. State your business, discuss the business outcomes and be honest about your goals and expect the best service in the business. Highly recommended!

    The Del Real Group - PMZ Real Estate - 2024 Del Real Team

    The Del Real Group - PMZ Real Estate

    (64 reviews)

    Carlos went above and beyond in helping me sell my home in Modesto last year. His degree of…read moreprofessionalism and follow through helped every step of the way. He helped stage the home, and list it in the best possible light, in a very competitive housing market. He even kept the deal alive through numerous setbacks. Job well done Carlos, and Del Real team.

    Randy is very unprofessional. He started off strong with great communication first two weeks of…read moreworking with him, was very on top of his things, and then out of nowhere on week 3, he completely shifted and began to lack on communication. He was saying he was going to work on multiple properties to put offers on without viewing them(which we found out that is not standard practice without at least touring the homes). Despite multiple promises to "work on things," nothing was ever actually confirmed and took very long to respond. He then wanted to arrange times to view properties, again did not confirm, and a day later after trying to reach him he replied that he had a child care emergency (which is not a problem for us BUT the complete lack of transparency and follow through was frustrating; it felt as if we wasted a weeks worth of potential properties.) Even though we replied, he however never got back to us again. This is a very unprofessional approach to any client. Honestly felt like there was no reason for this Overall, the experience felt careless, unreliable, and far below the level of professionalism one would expect when making major financial decisions. Don't recommend.

    Randy Thomas - PMZ Real Estate

    Randy Thomas - PMZ Real Estate

    (3 reviews)

    Randy is the greatest. He helped us out with lots of information when we were selling our home,…read moreeven when we were still in contract with another agent. He's very knowledgable in his field and very professional. Super nice and fun to talk with. the Marketing analysis he showed us was designed with us as people in mind and not just a bunch of words on paper. He explained it to us really well. I'm just sorry his services didn't get utilized by him...our home just happened to sell the day we were going to list with him! I would recommend him to anyone who wants an honest, great guy to work with for anything real estate. On top of it all...he's very good looking!! Thanks, Randy! Kirk and Kathie Miller Modesto, CA

    Randy totally disappointed me. His broker Daniel accepted my offer in 2021 over his own client's…read moreand that shows his true color. I assumed Randy would be the same and I was totally wrong. He was very good at talking. But in terms of actual work, it is a nightmare. He first recommended some one he said he worked with all the time, and that was a $10k to $20k repair. When i asked to cross out some work i don't want to get done, the contractor ignored me, randy ignored me for 2 weeks. when the contractor finally got back, it was $4k more than his verbal offer. And then, there was another 2 weeks waiting, and randy didn't really do much except asking me to wait for bids. so I spent entire month waiting for him. He recommended thousands of $s of repairs in the 3 % of the sales price and my hunch tells me i won't be able to make that money back. For his 2% listing fees, during the month of waiting, he didn't even send over a photographer. There is one small favor I asked, i asked him to preserve 3 digital deadbolts on my doors and none, literally none were preserved by him. It's literally my worst experience of hiring a realtor. He provided none existed help, and over promised at his 1st appt. as a real estate buyer myself, this ruined my trust in any PMZ realtors. Remind yourself , his group was the #1 seller in modesto area. It's basically a highly repaired flipping type of agency that pushes you to do tons of repairs and then sell fast. Sellers really don't make much back in terms of net proceeds. I think as a value investor, he is the type of agents I dislike most. pure talker, non doer.

    Sondra Bates - mortgagebrokers - Updated May 2026

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