I have used Sonic for the last 15 years. It has mostly been minor repairs, but this time the damage was pretty extensive. Their work as always, was excellent. Their customer service and communications thru out the process was awesome. They will always have my business, I just hope not too often. read more

In my world, I don't believe the "power of the pen" is the end all do all for resolution. I've been using Sonic collision for 30 years. I've had 6 different cars repaired here during this time, and two of them were daily drivers for 15 years each for my wife and I. One was just $800 shy of totaled at 10 years old. That one recently sold for above blue book value even with the collision on the record. No squeaks, no rattles, just a clean car. Two others that I still have. Sonic Collision gets 100% of my business, as well as at least 6 others who've been there at my referral. I deviated from them twice(many years ago), and in both instances I was sorry because, as the old expression goes, "you get what you pay for." Last month I had a guy clip my M5 BMW, he sucked at parallel parking. That BMW Black Safire Metallic is about the hardest paint to blend on a repair. They did it beautifully well. About 9 years ago, they did a repair on my Acura, and I was not 100% happy, so I brought it back. They provided a loaner car for the duration of the repair "clean-up." The Owner and his son are "salt of the earth" people, and there is no malice. If you're not happy, tell them, and they will fix it right. Yelp is a great tool for people to post their experiences, and far too few people take the time to write "good" reviews. But many, unfortunately, are quick to write bad ones. I guess it make them feel better about themselves in some twisted way. Anyway, all this to say THANK YOU Sonic. I write very few reviews, but they are always positive. Mom taught me that you catch more bees with Honey than vinegar. So, if you are not happy, don't hide behind your pen, go talk to the service provider personally. We all have bad days, but it's not intentional to make your day a rainy day. read more

Disclaimer - I have not yet had work done at Sonic. I stopped in here on a Saturday morning. Daughter had a minor fender bender, in my pretty 2011 CRV. I asked for an estimate. Gentleman looked it over, took some pictures, and then told me I could probably repair it myself, and showed me how. Went home, took off the bumper, found a lot more damage than we expected, drove it back to the shop, expecting to set up an appointment for them to repair it (once the damage was seen), but again, he explained how I could fix it. Which I did and it looks fine. I probably got about 30 total minutes of his time and invaluable advice. I offered to pay, but was turned down. Now, I don't write this review because you should expect to get free advice, but to demonstrate what great customer service they provide. Stars aligned for me (his time, his busyness, the "lightness" of my car damage) and you probably couldn't expect the same BUT you can expect excellent customer service here. read more

I have a 2013 Mazda CX-5, which received a minor crack in the rear bumper from getting a tad too close to a short post. I was new to the greater Seattle area and in search of a good, reasonably priced body shop. So, I turned to Yelp, and read all of the great reviews for Sonic Collision Center. These reviews combined with their estimate being lower than another body shop steered me in the direction of this place! Pros: - Allyson, claims department coordinator, is very sweet, professional, and prompt to return email correspondence. - Complimentary loaner vehicle, with the deposit applied to repair. - Ease of credit card use over the phone (or when actual card is not present) - Solid communication from staff in regards to body work progress - Transferred the original chrome "step plate" from old bumper to new bumper at no extra charge! Step plates often need to be replaced (at $100.+), but not these guys! - Car wash, exterior and interior - Life time warranty Cons: - None! read more

Sonic Collision did a WONDERFUL job and my car looked amazing - barely even recognized it when I pulled in to pick it up (and they did an amazing job cleaning inside too). They were very easy to schedule an appointment with and they stuck the the quoted timeline (even with a last minute part that needed to be ordered), so I was able to plan for being without it and didn't have to worry at all about being without a car when I needed it again. You won't be disappointed if you take you car here. I called about 8 other places before I decided on Sonic and I am so glad I found them and took my car here! Thank you so so so much! read more

Amazing! The staff staff at Sonic Collision are honest, caring, knowledgeable, and want the best for you and your vehicle! Their repairs are top notch! So lucky to have found such a wonderful place! read more

Auto body work has been minimal in my 50 years driving, but recently my SUV was repaired at Sonic Collision. Impeccable work following a warm reception, good communication during the four day service and easy accounting (no insurance claim in this case). What a team. Thank you! read more

I can't say enough about what a good experience I had here. Not only did they do an excellent repair but they kept me informed throughout the time. They definitely get a 5 plus star from me!! read more

We recently had our car repaired at Sonic Collision Center. Mr. Campbell has a great team at SCC and our repair was handled by Corey who is professional and did a great job explaining the process and walking us through the repair process. It was refreshing to have things like phone calls returned and communication throughout the whole repair process. Cameron, Corey and Alyson thank you so much for all your help, you're the best. read more

Alison was great to work with and Cameron was clear about the procedures to get the work done. Very efficient, I had multiple places on my vehicle that needed body work and they ordered all the parts before I dropped it off. I was given a clean loaner car. The front staff was exceptionally friendly. Thanks Alison! read more

These guys are truely the BEST! We have had them do work on our different cars at least 10 times. Each time they have been super nice, super cheap and done super great work! They have worked with our insurance and if the claim was to small, gave us a great deal for paying out of pocket! Customers for life! read more

If a deer ever decides to jump in front of your quickly moving vehicle, head to Sonic Collision! I was so impressed by the customer service from the first time I walked through the door. I was treated with courtesy and professionalism by everyone there. The estimate and insurance claim process was a breeze and the guys at Sonic made sure I was fully informed of all the details and made sure I was going to get the quality of work I expected, even prior to starting repairs on the car. Once the repairs were started, Allison and Corey kept me up to date on anything I needed to know, even going so far as to give me a daily update on their progress and estimated completion time. Speaking of time....they were true to the schedule they gave me, no excuses or delays! I am so thrilled with the service I received that the excellent job they did on the repairs was no surprise. We were very pleased with the result of their work and would highly recommend their shop. read more

I am so impressed with the service my wife received. This business not only repaired her broken window for a very reasonable price but also pulled out a dent for free for her! read more

Excellent people to do business with. Cam, Cody and all the girls kept me fully informed as to how things were going with my repair and the finished work was impeccable. I have had several repairs done at Sonic Collision Center over the last 20 years and their quality of workmanship and customer service has always been superb. I may have to drive 70 miles round trip to take my vehicles there but it's worth every inch of the trip. Great people, great workmanship and an all around great experience. What more can I say other than THANK YOU!!! read more

I have a 2016 Mustang and it had some chips in the paint so I ordered a paint chip repair tube. When taking the lid off, the top coat spilled onto my car. Of course it ran down and when I tried wiping it off it just smeared. I stopped into Sonic on my way home from the grocery store to see what it would cost to have them buff it out. They looked at it, drove it off and brought it back within about 5 minutes with the mess cleaned up! No charge! I will start taking it in there for chip repairs in the future instead of attempting it myself! Great service and with a smile! read more

Always great and honest service! I've been going to Cameron for years now. He's always taken good care of me and my car. I had 2 really bad accidents back in 2001 and 2004. First accident I got hit on my left front side and both airbags deployed. 2nd accident I was t-boned on my right passenger side. Both times my car looked better before the accidents. I recently had my car get backed into in the front right bumper and once again Cameron and his crew did an awesome job, he even made my right back bumper look better without charging me for it (I had a huge dent and it was starting to rust). Cameron runs a great business and is very loyal and honest and his staff are very nice and informative. I recommend anyone that needs an estimate and or their car fixed to go here. read more

This place is the best. The facility is so clean and organized. Everyone seems efficient and has a great attitude. My work was minimal but Cameron was so nice and kind, very sensitive. I called four shops before his and not one human answered, nor did they return my call the ENTIRE DAY. My call to Sonic was answered immediately. The entire job was done in an hour and a half...including travel time! All I can say is: Thank you SO much!!!! read more

Worst customer service ever. Took my nissan in there to check for a coolant leak after I was involved in a head on collision. The owner brought it too car pros burien nissan to have it checked out. I was left with a $130 diagnostics fee which should have not been my responsibility and a $70 rental car charge because he canceled my rental car when he knew I would be out of town and could not return it the same day. I do not recommend this place. read more

I was in a car accident in the Seattle Seahawk traffic on a Sunday night and found myself, an out of towner trying to get back to Oregon, stranded in Seattle. Sonic Collision Center was able to help me as soon as they opened Monday morning. They handled my case with care, professionalism and did a high quality job. I could not have been happier to have stumbled into finding them. I was in the door at 8am, greeted with a smile by Scott who made sure my car was prioritized, given thorough updates through the morning, talked through the repairs done by the owner and on the road by noon. Thank you so much Sonic Collision Center for your care and concern. Couldn't be happier with my experience - they were fantastic. read more

Sonic Collision Repair has been a blessing to say the least. We have had the misfortune of have 3 extensive repairs to our car. However, we had the good fortune of having Sonic referred to us by a family member that had used their services. The quality of their repair work is above A+ and flawless. Not only that, their customer service is absolutely superior. The kind of service they offer is very hard to find. Because of our misfortune, we are pleased we had the good fortune of having our car repaired at Sonic Collision. Great job, guys!!! read more

Sonic Collision Center is unquestionably the finest auto body repair shop. I am a long time customer of Sonic as the retired maintenance and damage manager for one of the major car rental companies. I used Sonic for many, many repairs over the years. I always found their work to be exceptional. In the past few months I had the need to seek their services twice, as first someone backed into the side of our car when parked and again when part of a tree fell on the car in a wind storm. It took almost a month to complete the repairs, but the resultant repair is amazing. As an automotive service professional, I have a very difficult time finding any evidence of the repair. If I hadn't known where the damage was initially, I wouldn't know where to begin looking for the repair. The work is flawless. I highly recommend Sonic to family and friends. I fully recommend Sonic Collision Center. Cameron and his crew will completely exceed your expectations. read more