I am 32 weeks pregnant and had a sweet tooth so my husband decided to order us some milkshakes from Sonic. He ordered a Chocolate milkshake with Oreo pieces and peanut butter add-ins. I ordered a Cheesecake Milkshake with Strawberry add-ins. When we receieved our order we both noticed that both of our milkshakes were missing their add-ins. My husband did not have his peanut butter or oreos and I did not have my strawberries. Regardless of the missing ingredients, we were determined to enjoy our treats. But to my surprise, whoever made my milkshake neglected to mix in the cheesecake syrup that they pumped into the bottom of my milkshake. So imagine my surprise when I stick my straw into my milkshake and take a big sip and get all cheesecake syrup. I almost threw up! Im 32 weeks pregnant, that is unacceptable. No one wants to ingest just plain cheesecake syrup. I was sympathetic to the missing toppings because it was 11pm when we ordered our milkshakes, but I draw the line at not stirring in syrup into my milkshake. THAT was intentional and neglectful. read more

Sonic Drive-In - The chocolate milkshake missing the Oreo pieces and peanut butter add-ins. - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

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This location doesn't provide quality service! You have to.order from an intercom or Drive thru, no face to face service. The inside is inaccessible, all windows are tinted you can't see insde I was shocked! There's no way I wpuld allow a restaurant to treat me so poorly. I refused to accept this kind of treatment the customers are in an urban community where they're treated like less of a valued customer. I.intent to contact corporate about this I'm angry and sad thay customers are allowing this kind of poor quality. Just shocking !! read more

Was looking online for ice cream in this area since we came over to go shooting. Found sonic while we had lunch and planned on getting dessert here. Pulled into the drive in area where I THOUGHT they were supposed to come deliver items with roller skates on. I told our friend about it and she was disappointed when they just walked out in tennis shoes. We both ordered blasts, one heath and one peanut butter. They DEFINITELY mixed up the toppings. When I was eating my pb blast I could taste the chunks of coffee heath. When D was eating her heath bar all she could taste was peanut butter. What a shame. We will not be back to sonic, waste of time and money. I used to eat at the sonic right outside my college in Lynchburg va. Having not been back in 10 years, I definitely will not be back. Jake, Kevin, and D read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

Whenever my son and I crave chili dogs, Sonic Drive-In is our go-to spot. It's the perfect place to enjoy slushy drinks, milk shakes, different little appetizers, and of course chili cheese dogs , all with in the convenience of your car. My son loves the experience--it's a fun change from our usual dining options. Since it's not close to home, each visit feels like a little adventure. The unique drive-in vibe makes it a special treat for us. If you're in the mood for a casual meal with a twist, Sonic is definitely worth the trip! Also download the apps for all the great DEALS because sometimes the prices are cheaper. Another suggestion: order ahead on the app , so u don't have to wait long time. :) read more

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I had to drop the stars down because I paid for (2) extra dipping sauces which I should have gotten (1) ranch that's comes with the cheddar peppers and the additional jalapeño ranch I paid for and only received the jalapeño ranch. Never recede andy ketchup for my onions rings...so don't know if someone didn't read or just was moving too fast. Please pay attention to each persons orders. read more

Sonic Drive-In - As you can see I paid for these but should have gotten the regular ranch that's came with the order. - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

If I could give zero then I would. By the time we got there, ordered our food and had to request a refund, we waited an hour. Told us to come through the drive thru for refund, lady had to ask 3 times what our order was. Finally able to get our food which was all cold, wrong drink sizes. Asked for a receipt which rudely was told no which the wrong receipt was as in the bag. Very rude staff. Will never eat at a sonic again. read more

Ordered food in a car terminal 55 min ago and still haven't received it. I've never had an experience like this at a food spot. People are driving in and out of the drive thru. Ridiculous read more

The service was awful!! We pulled into the drive in and waited 46 minutes to get our order. We had to repress the red button to get their attention and to remind them we were there. The food was cold when they brought it out. Like wtf?? Maryland - do better. read more

Don't honor their hours. Came out and stood in below freezing weather more than 40 minutes before closing and the man is just watching me from inside first and last time coming to a sonic read more

I love Sonic but there's not enough locations lol. Good late night bites.. love their hot dogs and shakes. It can be a little reckless at night, so get in and get out. Service is good. I never have an issue. read more

Slow as molasses would be an understatement. Pretty sure the store is gaming their service time metrics - order was immediately cleared from board, then finally came out after flagging someone down - nearly a HALF HOUR LATER (corporate should probably 10x their service times for a reasonable actual metric). Mind you, this was for 2 drinks. This store is a JOKE and run by clowns read more

Didn't get any service at the drive in, so we went to the drive though and the attendant told us several food options were not available and we ultimately decided not to place an order... we'll try again on another time/date. Disappointed this time. read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

Don't go!!! Stay away!!! Run!!!! Attitudes, cold food and slow service!!! All them cool commercials, smh I would love to love sonic read more

I used to come here quite a few times as it was near my church but since I moved it's harder to get out this way. It's sad that this is such an awful location bc it's the closest sonic to me (about a 45min drive). Anyhow, I decided to give them another try. They get my order wrong more times than not. This last time, I went around 11pm and ordered a chicken sandwich combo. When I got home, I was surprised to find 2x double bacon cheeseburgers and onion rings. The only thing they got right was the drink. I didn't think to check before I left bc it was already late and I just wanted to get home, which was about a 45m drive, and I should have to do QA on my order... I've never had an issue with customer service. Everyone seems friendly. I just wish they would get my order right...at least once. So if you order from here, make sure to check first. read more

Sonic Drive-In - Orders a Classic Crispy Chicken Sandwich Combo and got 2 bacon cheeseburgers instead - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

I love Sonic but this location, I would skip. The service is not good and it is very slow. The food also isn't good it either doesn't taste good or the fries are cold, no complaints about the drinks though. It hasn't been worth the wait. read more

Asked the Car Hop like 5 times for the item displayed on the screen, but she kept repeating burger combos?? Obviously didn't know what she was talking about, or what she was doing. Would be great if your Car Hops knew about their own seasonal promotions. read more

Very slow service. The food was good but the service was slow. Still you are not able to order inside of the store. This adds to the slow service because you must wait in the drive thru and only about three of the park and order lanes were open. I'm astonished because this chain is known for good quality food and service. The prices are pretty high, two milkshakes for around $10, both were small crazy. read more

Sonic Drive-In - Waiting for food - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

Had to wait in line much longer in the drive thru cos there was only one attendant I think. But she was polite. So overall, good service. Food looked good and smells good. read more

Sonic Drive-In - Strawberry Drink - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

The food is mediocre. Service is slow, orders sre never complete, and tots aren't fresh. Thry only respond to a few drive-thru bays, and the drive-thru response seems as if only 3 people are working at any given time. read more

Steer clear of this Sonic... I tried all 3 sonics in the area - forestville, district heights, and Bridgeville. All were no good AND I am a Sonic fan. Of the 3 - this Sonic was the worst. I would not eat here. The food wasn't edible. I ordered a coney combo. The tots were stale and over crispy at the same time - no potato left (the inside was so dry). The hot dog was lukewarm and the bread was stale. The chili was too much (soggy and sloppy at the same time). I didn't even see cheese. The chili was between cold and lukewarm. Never again! Threw it away sooooo fast! Not in my stomach. I couldn't even at least enjoy the cherry limeade. Epic Fail Sonic! Epic fail..... read more

You should go somewhere, anywhere else. I promise no cherry limeade, coney, burger, etc. is worth the wait or the experience being terrible. The place is run down and they have multiple stalls closed. Car hop said "the kitchen is so slow today not sure what's going on back there" as they served cars relatively quickly in the drive thru Update: waited 30 minutes after ordering until someone came out of the building and we could ask them what was taking so long. They left and came back 10 minutes later to tell us that someone ordered the same 2 things as us and they only made one and gave it to them. 10 more minutes later we had to flag someone down to ask what was going on and they went in then came back to tell us that half our meal was ready. A few minutes later we were given a warm ish burger. So again, go literally anywhere else read more

If your tired of the "Same ole" stuff at fast food joints then hop on over to Sonics. They offer great snacks like mozzarella sticks, warm pretzel and cheese, chili dogs, onion rings, great milk shakes & custom made freezies!! My fav is the foot long Coney Island (great for sharing with 2ppl) Cons: customer service could be better depending on who's working that day. Also They can do a better job at Maintaining the flow & reducing heavy wait times. read more

Sonic Drive-In - Footlong Quarter Pound Coney& Chili Cheese Coney - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

The Ritchie Station Sonic is the worse one I've patronized in the DMV. I paid $33+ for 2 orders each: 6 chicken tenders, 1 small onion rings, 1 mini shake and 2 Oreo cookie shakes. The receipt, and the window clerk confirmed, a chicken tender DINNER is 3 chick. tenders! Had I not been with my young grandchildren, I would've said forget it, but we were there as a tradition for MY birthday. Oh, 3 tenders cost $7.40 + tax. Furthermore, we weren't offered any sauces and not given any either. Oh & on a previous visit on a SATURDAY abt 8pm, that Sonic had NO French fries! read more

I really wish my first visit rated higher. I originally intended to order food but changed my mind after sitting at the order kiosk a few minutes and seeing people return to the store with what looked to be incorrect orders. I decided to stick to a cherry limeade. Received my order in about five minutes, server was very friendly. I drove off and about five minutes later tasted my drink. I didn't know you could actually mess up a cherry limeade. It's sprite, lime and cherry juice after all. No fizz at all. No cherry flavor. It just tasted like sweet and sour with ice. Almost like a VERY tart and sweet cherry lemonade (I love cherry lemonade btw, so if it had just been that I would have been ok). I will visit again after a while and try food, but I cannot rate higher based on what I received. read more

Sonic Drive-In - Menu - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

I've tried coming to this sonic several times actually. Today was the first day I was actually able to order food. Not a great experience. The person taking my food completely messed up the order, and upon trying to fix it, they just kept messing it up more and more. The ambience is great either. It really just seems like nobody wants to be here. every time I've been here haven't even been opened. Drinks were dripping and unmixed like someone just threw them together and tossed them out the window. read more

It's Sonic. You're going to get garbage late night food and a slush, not a Michelin star meal. In terms of getting what I ordered, it's been pretty fantastic and somehow to closest Sonic in my area. Right now from the pandemic all the park-in menus were closed, but the drive-in was the sole method of ordering. Yes the line can be a bit long, but you can avoid most of your wait ordering online or through their app - same prices but even more specials. 1/2 off slushes and drinks every online order, plus any limited time specials will be there as well, such as the Halloween 50 cent corn dogs. Just pull up to the window, tell them your name, and your food will be ready when you pull up! I eat it for the nostalgia, not for the sanctity of food. And for bringing me back to my childhood and having some dope staff help me out when I visit, this location gets a pass in my book. read more

The food took a while, but id wait for eternity just to get a corndog. Seriously. They have the greatest corndogs at every Sonic. I don't know what farm they get their corn, or which animal shelter they get their dogs, but the corndogs are heavenly. read more

Food was great with good taste. Their service was friendly, punctual and they gave guidance regarding food. The ambiance was good. You would really enjoy this place. read more

I would love to say the food was bad, but we never even got to the food. Service was horrible and the attitudes were even worse.

TRASH!!! The food was not fresh. At 4 pm they were out of half the menu items. The cheeseburger was completely cold because the lettuce and tomatoes! The mozzarella stick was hard and cold tasting like tires. Drinks had 4 pebbles of sonic cubes in a shake cup. Yeah you know the with the opening to put the cherry on top so I guess they were outta cups to. The drive through lady has a nasty attitude. To be fair I think it's because they only had her and the cook! Shame on me for not reading previous reviews!!! Never again. SHUT THIS PLACE DOWN!!!!!! I'm mad you can't rate 0 stars. read more

I can't even rate the food. The line moves so slow I never make it to the speaker to order my food before I decide to go else where. I've been at different times on different days and it's always the same issue. Pretty ridiculous read more

Unfortunately you have to include at least one star. I'd give it a quarter star but can't. And that quarter star is merely because the parking lot was free of pot holes. When that's the best thing you can say about a place, that's not a good thing (had to make that clear just in case the folks at sonic weren't sure that this review was not going to be positive). First, there is no car hop service. All the bays are closed. Second, there's no dining area. Third, given all that, you'd think all available resources would go to the drive through. You'd be incorrect. After twenty minutes of not moving - benefit of the doubt that maybe someone ordered for the entire county - I decided to bounce. Okay. That's not entirely fair. I moved up when two of the cars (not the only two cars, mind you) bounced. So, the first car in line didn't love for twenty minutes. Twenty minutes. How? read more

This is literally the worst Sonic's in America. This is NOT fAst food. You will be here for at least a half hour. The drive throughs are always closed and the line is ALWAYS wrapped around the building. read more

Sonic Drive-In - The long ass Sonic line - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

I think this location has finally turned around in terms of their customer service as well as their attention to the quality (freshness) of their food! I ordered a fish sandwich, and you can have the option to add cheese. DO IT! The sandwich came out PIPING HOT, where the fish patty was super flaky, crispy, and yummy; it had a great generous amount of tartar sauce, and the shredded lettuce was also fresh. The cheese was melty, and added to the taste! I also tried their new pretzel twists; these were SO SO SO GOOD! They are golden-baked and delicious, has a crisp exterior, soft interior, and super tasty with their signature cheese sauce that comes with. Don't fret, as those who love the dipping action and like to sauce their items up, the container is of a generous portion! Service here was also friendly, and the cashier is patient and confirms your order at the end. It's nice to see that this location has turned for the better, as I frequent this place often! YAY, I LOVE SONIC'S! ahahahaha +pretzel twists! +signature cheese sauce! +fish sandwich! (request with cheese and extra tartar sauce; fresh out of the fryer!) +improved customer service! read more

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The line was really unreasonably long. My order was wrong. None of the drive up machines were operable.

Went to sonic for some drinks with some friends. We were served by Antonio, who went above and beyond our expectations to give us a great sonic experience.We waited for a long time, but Antonio catered to our needs and corrected wrong orders with a warm, beautiful smile and positive attitude. It made us feel like we were friends. He is a great worker (multitasking as cook but was delivering our food to the driveway!) We will come back just for great service. Thank you, Antonio! You're INCREDIBLE!! read more

Sonic Drive-In - Milkshake - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

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Ridiculous. Half my order is wrong. Other half looks like it went through a good fight before being packaged. read more

Sonic Drive-In - Opened up my burger to find this mess. Bun has been ripped into thirds. Pickles were next to the burger not on it. What a mess. - Ice Cream & Frozen Yogurt Near Me - Capitol Heights, Maryland

This place has gone downhill, If you want undercooked food this is place to go, I love the stomach cramps after eating here. The service said one minute 10 minutes later I found my self clicking the Order button again. They took my car and I had to walk over to the building to retrieve my card back. And they messed up my order. And I corrected the bill before paying. The place looks a little rundown now, they have not fixed any of the displays for ordering. read more

Service was horrible. Waited almost an hour for 3 slushes. Then the guy was more worried about drive thur than the car stalls. This sonic was horrible with customer service and with time. read more

The wait is horrible! They never came to the stall.. so we got in the drive-through line. Still waiting 20 to 30 minutes to order in a drive-through! Absolutely unacceptable read more