Stopped by 2 days in a row for the All American Smasher Meals. Double Meat double cheese smash burger. Modify to your liking. We went heavy on the mustard and onions. Went with tots instead of fries. Burger was outstanding. Tots great as usual. And, service with a smile. Young dark haired young lady was professional and polite. Thank you! read more

Got a burger in the drive through and when I got home, I unwrapped it and there was a bread clip on my food. Thanks for the bread clip I guess. read more

Sonic Drive-In - Burgers Near Me - Chino Valley, Arizona

The food was cold although after waiting 45 mins to get our food she gave us about 15 packets of mustard and she forgot the cheese sauce the people behind us honked at us because they were waiting very long the tater tots were buns the slurpie tasted like vinegar and my throat was dry and its very good food though read more

Sonic Drive-In - Burgers Near Me - Chino Valley, Arizona

Food tasted like old oil, terrible after taste. Ordered crispy chicken, onion rings and a cheese coney with onion. Ordered arrived no napkins, out of onions and out of forks. Have eaten here half a dozen times in the past, fries, tater tots, with same results! NEVER TO RETUR! read more

Very disappointed!!! I ordered just a PLAIN HOT DOG NO BUN this afternoon. My son is celiac. They brought it out on BUN. I sent it back. All the did was remove the bun. It was covered in crumbs!!! Y'all should be ashamed of yourselves!!!! He's 9 non verbal little boy that you could have made Very very sick. I had to wash it off!!! Pure BS and laziness!!! True BS!! If you don't know how serious celiac is maybe you need to get educated!!!! 2-15-26 read more

without fail they mess up your order they weren't even busy and they still messed up don't waste your money or time

I should have known when there's no cars in the parking lot and it looks closed! Pulled in and ordered 3 burgers and 2 fries and a shake and bout died ... 40 bucks omg. Asked for a refill on my coke and was told no refills..ok kinda weird for a fast good place. As we were getting ready to leave I tried the bathroom door which said vacant.. it wouldnt open. I went to the door to ask for a key and was abruptly told - i can not come in as its employees only- ok weird again... i say no problem i just need a key for the bathroom and was rudely told that the bathrooms are for employees only! Wtf , w been driving for hours, just spent 40 bucks and their customer service was abysmal.. do yourself a favor and go to burger king next door..we sure wish we did and will never give our business to another Sonic!!! read more

This Sonic is a disaster. We pulled into stall 7 hit the call button, it turned red and we waited. 5 minutes later two cars pulled up on both sides of us. They got waited on right away. I got out of my car and told a car hop we have been here 10 minutes and the cars just pulling in have ordered already and so something must be wrong with stall 7. She said she would ask. Got back into my car nothing. So I got out and this time went inside to tell them. The girl yelled at me and said they take orders as people hit the red button. She couldn't get it through her head that something is wrong. We were one of three cars when we pulled in, now there are 20 cars and all getting service but us. What a nightmare. Run away as fast as you can. read more

Two mornings in the last week, I have pulled into the drive-through to grab some breakfast on my way to work. The first morning there was only one other Customer there. And after waiting several minutes, I still hadn't even been able to order, so I had to drive away because I didn't have any more time to wait. Then this morning, zero other customers there. Pulled up to the drive-through, after finally saying hello to get someone's attention I was told give her a minute. After several minutes, I still have not even been able to place my order so once again had to leave because I had to get to work and hadn't even ordered yet. What is going on with this place? read more

They sometimes do not have all the items on the menu available. This can be frustrating when you go there to eat something and it is unavailable. read more

This place needs to be torn down and something else built. There's not really anything good to say about it, I had to wait 20 minutes at the drive thru for 1 sonic blast, I was the only person at the drive thru. The food is barely edible, and over priced for the quality provided. At one point when I visited the lady told me nothing is working she could only sell soda. I mean just terrible. read more

This sonic is terrible I would not right a review after one bad experience so this is after multiple bad experiences I have had it with this sonic I will no longer be giveing it any more chances food is always fifteen to twenty minutes late and that is it being it ordered ahead of time .My family and I have also had hair in our food multiple times. read more

We used to eat here at least once a week. All was wonderful, until now. The last 3 weeks have been terrible, but yesterday was the last straw! We ordered from the app, as we always do. selected for food to be ready ASAP, which usually means about 5-7 minutes. We pulled into a stall & checked in. After waiting in the stall for 35 minutes, & tried to check on our paid order. We were told it wasn't in que, but they would make it & bring it out. 2 Minutes later she brought our food. However, it was clear our order had been done for quite some time & was just sitting in a bag for delivery. The burgers were slightly warm, as was the onion rings. The only thing fresh was our drinks, which was filled to the lid with ice & sorely lacking of soda. I believe we only had about 6 sips each of our LARGE sodas. WE WILL NEVER GO BACK!!! Eat here at your own risk! read more

We parked in the normal drive up slots to order and was immediately told to go through the drive thru due to short staff. I proceeded to go through the drive through and ended up waiting 35 minutes just for 2 items. If they're so understaffed I dont get why they dont close down. Horrible customer service! read more

Sonic Drive-In - a view of a parking lot from inside a car - Burgers Near Me - Chino Valley, Arizona

Food was horrible my chicken nuggets were dry and over cooked, they didn't put cheese on our cheeseburgers, they forgot to give ranch dressing with our pickled fries (which is advised to come with) the over all experience was absolutely horrible! read more

Literally what even is the point. Tear it down and put a chick fil a OR SOMETHING GOOD THERE INSTEAD. literally there is ALWAYS a wait. ALWAYS. There could be no one in line, no one there and they'd still say there's gonna be a 30 minute wait and for what. I got a Dr Pepper once, watered down and didn't have ice. Literally like they put water in the Dr Pepper? It wasn't just a little bit of a watery taste, IT WAS WATER WITH A HINT OF DR PEPPER. I ordered a chili cheese coney, and they gave me a foot long hot dog with no bun no chili no nothing. Just a plain foot long hot dog..? Got a hot fudge sundae and they didn't even heat up the fudge. Like they just scooped it out of the jar and plopped it on the ice cream and called it a day. Just bad. Like just plain bad. There's no hope for it ever. Tear it down. Shut it down. Lmao. There's absolutely no good things about that sonic. read more

I came in for a DoorDash order for ONE large Coke and the lady has walked out with six different orders that were not for our order. When we had asked how long our order was gonna take, they stated multiple times that it would be ready and out soon, it has been well over 20 minutes. On top of that, I've seen them get other cars who have come in after us out. I could see them messing around through the windows clearly not caring for customers needs. This place has no adults working obviously read more

For fast food they are not very fast. Waited in the drive-through for over five minutes. Finally just pulled away said screw you creepo drive-through read more

The people at Sonic make delicious food and they're so hard-working and the girls are real pretty and they're always very nice

Ordered thru the app and they were very fast and polite! The 2/$5 burger came out looking like the commercial. Pretttttty. Whomever their line cook is gets 2 thumbs up from our family! read more

First time at Sonic and pulled up to drive thru and there was a car already there. Waited 15 minutes and car in front never moved. Guy got out of car, walked up front and said the employees were just sitting on the counter. The car behind us and ourselves pulled out and left. Went to Burger King and got our dinner as we could see the Sonic car finally pull up to window. Won't be going back read more

It took over 30 minutes for two burgers and a milkshake. The food was meh - the service was awful. Never again.

Seriously, it would be quicker to drive to the PV or Prescott Sonic.....this place is THE worst!! Make sure you have at least 30 mins to waste, even if there is only one car in front of you. At least 3 cars behind me got out of line after ordering because they take forever. This isn't a one time thing either, this has happened EVERY time I have gone here. And my favorite is when they say only the drive through is available because they are "short staffed".....hire more people and get new management, preferably someone who isn't 13 read more

It's incredible just how far this place has gone downhill since we moved to this quaint town. The service is awful. You can order ahead in the app and after 37 minutes we are still waiting for our order to be delivered. Who knows just how long it will be. After 15 or so I buzzed in to verify the order was received and we showed as checked in. I was told yes to both and then disconnected when I asked how long it would be. Considering it was lunch time I've tried to be patient but this is beyond ridiculous. Doubt the manager gives a rip either. Been nearly a year since the last bad visit. Won't be back after these last experiences. Now 41 minutes. For fast food no less. And it gets even better. After buzzing in again, the stall number had the wrong number listed. Then they delivered the wrong order. Then they had to buzz me to get my order. So 49 minutes later we were finally served. ‍‍‍ read more

The last 2 times my wife and I visited this location, we waited over 30 minutes for ice cream. My wife recently went to get ice and waited over 30 minutes....for a bag of ice. It's getting a little ridiculous. read more

After a long drive from California to Arizona we needed to stop and eat some food. We were almost to phoenix with a car full of kids and as for options for food there isn't much in Chino Valley. This was great, so I thought, for small children to get out and wiggle and eat some food. You pull up and order at the board. You can also pay right there as well. That is convenient. We then got out and sat at the center tables. We were a party of 8, 4 of which were kids. We needed two tables. They brought the food out. Which was a mix of burgers, fries, tatter tots, hot dogs and corn dogs. The only edible food in the bunch were the hot dogs and corn dogs. Everything else was so incredibly salty it was inedible. I was disgusted. The salt content was unbearable. It really put me off Sonic. Ive had Sonic in the past and I don't know what they have going on at this location. The next time on the way through, I will not be stopping here. A gas station probably has better food options. read more

Large fries half filled which is normal but Burnt ass chicken too! Nawwww you asssssss of a Sonic but then again this is chino valley! Blows! Even shake sucks! Good job read more

We have 7 people in the car and had a very complicated order. The person who helped us was very patient, and she decided all of the shakes into the 7 split checks. She did an excellent job! I'm definitely coming back here if I return to Arizona. read more

Sonic Drive-In - Burgers Near Me - Chino Valley, Arizona

I have never been treated so badly by an employee of a business than I was last week at this sonic. I couldnt see the menu and asked if they had a specific drink. The girl was so rude told me not to go to a drive thru until I learned to read. I was shocked and how horrible this girl was to me. Absolutely unexcusable. read more

I had a half price blast on my app. I ordered a Snickers blast with brownie bits on top. The entire blast was brownie with brownie topping and a TINY TINY bit of snicker pieces on the very top. I asked to speak to a manager. Troy "General manager" came out and was argumentative saying it is a Snickers blast because he made it himself. I asked to have it remade. He just stirred it and added more brownie topping and brought it back. Customers are NOT valued here AT all, especially locals!!! I got the blast for my disabled wife to help with the heat. It was a great disappointment, guess Sonic doesn't get my money and can afford to loose business!! read more

First thing I was gonna order a blast and they said it would be 10 Minutes, so I just said to forget about it and just ordered my food. I was the only one in the drive though and it still took 20 minutes to get my food if I knew it was gonna take that long I would have ordered the dang blast. read more

This location ALWAYS takes forever for orders, even when it isn't that busy. Tonight we were warned they were backed up 20 minutes, which was fine so we waited. We only ordered ice cream. When it was finally our turn the ice cream was completely melted. It was clear they were made 20 minutes prior when we originally ordered. So why couldn't they have run it out to us?? We have issues here every single visit, so we won't be back. read more

Can't even get a plain hot dog right. Almost $8 for three hot dogs, and they look like they came from under the fridge. Seriously, gas station hot dogs are more edible than what they sent out the window. There were at least two people working and I was the only customer in the drive through... You'd think one of them would have said, "Hey, maybe we cook a couple of fresh ones..." read more

Sonic Drive-In - Chino Valley Sonic's best efforts right here. - Burgers Near Me - Chino Valley, Arizona

Regardless of time of day or whether the parking lot if busy or not, allow 20-30 minutes for your order to be ready. It may indeed come to you cold. Definitely check the order before you leave. It may be incomplete or wrong. Furthermore, this location does not seem to participate in Sonic's corporate deals. And sometimes common menu items are simply not available. read more

This place is hit or miss. Ordered food tonight, my onion rings were old and it was obvious that they put them back in the fryer to make them look just cooked? They were really dark brown and all the breeding fell off and the onions were soggy with grease! My burger must had been sitting for a long time, it was old and really hard a had been placed on a new bun!!! Just horrible!!!!!! Can't you give people freshly cooked food? That's what we were paying for not some reheated greasy or dried up crap! read more

Just like many reviews unfortunately the service at this Chino Valley location is horrible. Not worth the visit to sit and wait half an hour for even the smallest of orders. It seems as if even then the order will be wrong. Had a bad experience with someone who didn't know how to count change and couldn't get the order correct. I see this business going down like the Little Caesar's that was poorly run with zero management. read more

Garbage, paid for food, never got it, drove off after 20mins, there's a d*ck drawn on inside door obviously by one of the kids that work there as it's on the inside on decoration. These hillbillies didn't even acknowledge us while waiting, I honestly thought they just stole my money or made it and ate it as the girl was just eating while making eye contact. They literally were chatting up a storm with each other, eating while apparently working and handling people's food, and going back and fourth to their cars. All in all I guess it's my fault for thinking these small town depressed humans knew how to work, I basically bought them dinner so enjoy bums, I did my charity for the Holidays, and do better because sonic is where you're gonna spend the rest of your lives in that sht town lol. Happy Holidays:) read more

Would be zero stars if possible...slowly has gotten worse the last couple times I came here...forget items that I order and now they won't even do a pup cup for my dog, this has gone downhill soooo quick and you can't blame covid for this. Won't be coming back. If I need an ice cream fix I'll definitely drive a half hour to DQ or baskin robbins!!! read more

Have only had desserts here and they have been really good. I've given 4 stars only because both times I've ordered a vanilla malt, the malt is put in first and there's always a big glob of it unmixed at the bottom. I will definitely ask if they can add it halfway next time so it mixes better, but I thought you should know too in case you want one! :) read more

Cold burger, no lettuce. Cold fries I wouldn't feed my dogs. Disappointed. Oh yeah, AND they were out of onion rings, at 6:30 in the evening. Waste of $9.14. read more