1 star (would give 0 if I could) This Sonic is close to home, and unfortunately, it has disappointed me before--but I decided to give it another try. Big mistake. The customer service was terrible. I had to repeat my order multiple times because the employee couldn't hear me, and her attitude was rude and unprofessional from the start. No greeting, no manners, just a bad vibe overall. What really frustrated me was that after I finished placing my order, she casually mentioned they don't accept Apple Pay. That's something that should be communicated upfront, not after wasting a customer's time. Sonic, please invest in better training and hire employees who actually care about their jobs and customer service. I ended up leaving without ordering, and I won't be coming back. read more

All I can say this was the best expierence at sonic because of Linda. Girl was so nice and her makeup hella eat!!! read more

Sonic Drive-In - Burgers Near Me - HEMET, California

The other location in San Jacinto closed down all their ice cream machines down early so they could leave early. However this one has fast amazing service, still had their machines going . Layla is so friendly and personable ! Give her a raise read more

Ordered two specialty lemonades, one had no flavor whatsoever which is very impressive and the other was nasty. Citrus limeade and passion fruit lemonade. We asked for them to replace our drinks which they kindly did with a sprite and a strawberry lemonade, first sip of that strawberry lemonade, the fruit was fermented and rotten. Sent the third drink back and just asked for a water. They kindly replaced it again and brought us a coupon for free tater tots . That expired December 2025. Safe to say we will not be coming back. read more

IT IS WHAT IT IS... lol. Sonic is always a good time when you pull up and order a fun drink and chill. I've had very good shakes, slushies, and beverages here. Some of the food is a bit underwhelming, like the "breakfast toaster". Think poor Jack in the Box breakfast quality. It's not gross or undercooked, it's just disappointing knowing that it can be much better. Now, this isn't to say all of the food is bad. I like the nuggets and burgers. They're a good pairing with a shake or cold drink. Also, the fries aren't half bad, I actually enjoyed them! My favorite thing about Sonic is the fact that breakfast is served ALL DAY. Yup, us night owls who wake up late can have a late breakfast haha. On the other hand, I wish this location was open 24/7, it's a community staple and people WOULD come. I think it's a missed opportunity closing at 11pm. I see this Sonic busy on the weekends. It's definitely an experience having that retro 1950s service of having your food come to your car. I love it! VERDICT: Is Sonic THEE best? No, but it's a whole lot of fun! I recommend it. read more

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Honesty the only reason I'm giving my lunch 2 stars is that initial interaction with the employee that gave me my to-go order was attentive and made sure my order was correct before they heading back inside. I unpacked these burgers to find that the actual burger and cheese had been cooked way before it was assembled. The meat was about the same temperature as the veg. The cheese at one point was melted, but now that it's cold again it won't even stick to the buns. And, as you can plainly see the cheese has even begun to dry out and harden at the tips. I really hope this isn't SOP for Sonic, cuz it's gross. read more

Sonic Drive-In - Quarter Pound Double Cheeseburger - Burgers Near Me - HEMET, California

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Would give a zero if I could one of the slowest mismanaged places I've ever been to two cars in front of me and I've been waiting well over 20 minutes right now just go out of business already. This place sucks. read more

0 stars if that were possible. App order took over 15 minutes to be completed. There was barely any ice in the drinks. My sundae had a hair in it. Horrible service. read more

We went through the drive thru ordered 2 Sonic cheeseburgers, onion rings and a small coke. We waited at the speaker for 4-5 minutes before placing that order after going back and forth with an inaudible employee. Finally after getting to the window and paying we checked our order and noticed there were no onion rings. Before bringing the mistake to their attention we checked the receipt and she failed to place it on the order. After we parked I realized the reason we d not partake in Sonic. The burgers suck. The burgers are so beefy and taste of iron that you need as much condiments as possible to make it palatable. Thank God that we had water downed cokes to wash it down. I'm not a Sonic fan. I've tried over the years trying the different things that influencers endorse on social media and just don't get the hype. read more

Terrible. Waited extremely long for food that I didn't even receive. The worker that I asked about my food told me it was coming out in 5 mins then a worker came out 10 mins later with a meal and a shake (like i ordered) and ran to her car, leaving without giving me any information about my food. I will not come back to visit. Awful read more

Sonic delivered the wrong order! I notified Sonic in Hemet and even sent photos of the wrong order and Sonic did nothing! Sonic was horrible!!! read more

Ordered drinks only from drive-thru. I Ordered the same two drinks. The prices have increased.

Food is good and the prices are good. The daytime mgr. Male with dark hair treated me very rudely and had one of his employees dis me. I've been going there almost daily. I always tip. I've always been polite. No more! I'll never go to this Sonic again. read more

I would not recommend this business at all, came here 3 times and each time was an hour wait atleast. The food was cold and 2 out of the 3 times they either forgot food or gave us the wrong food which prolonged the wait time over again. Make sure you have a podcast or movie to watch on your phone if you're going to want to sit and wait that long. read more

I was pre-worn not to go here. They said only eat sonic in the Midwest. I'm like well let's just try. How can you get french fries wrong. I'll tell you how using old oil or old fries . I do love the idea of tater tots out in the world. I will say that. But yeah, I probably will never go there again unless I'm in the Midwest. read more

Sonic Drive-In - What's the highball about.... let's See - Burgers Near Me - HEMET, California

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Like the outside eating concept especially during a pandemic. Wait times are going to be long. Staff is nice the fries are decent burger size is a little small for the money. $17 for 2 meals - one kid size read more

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This Hemet location has friendly staff. NOTHING like those RUDE folks at the Tucumcari, NM location!

Amazing experience. Food was tasty. Veronica was very friendly and helpful. Food came out fast for a typical rush hour! I will definitely come back again ! read more

I went on July 26th to get two drinks and I was disappointed in the overall experience. First, the employee that took care of us she had a bad attitude and wasn't nice at all. She didn't even give us our change back and only gave us one straw. The drinks were good but that's the only positive thing from my visit. read more

Love this place the manager Mitzi is very helpful and I always receive good customer service would recommend this place 10/10

Horrible. Ordered a Reese's pieces sonic blast and it was just vanilla ice cream with a sprinkle of Reese's pieces. Wouldn't go there again. McDonald's has better McFlurry's read more

horrible customer service, horrible serving size , and overall a horrible experience all workers should be reconsidered for their future employment. read more

At every other Sonic I have been to, the wait times are 5 to 10 minutes, 15 at most when it is pretty busy. Here, you are looking at 20 to 25 minutes with three cars in the drive thru line, and 35 to 45 minutes when it's even slightly busy. I have no idea why this location is so horrendously slow, but I have been here between 5 and 10 times and it is literally always like this. The food is ok as long as it doesn't get kinda cold as you wait, but I have to go with 1 star because this is a fast food restaurant with sit-down restaurant wait times. read more

I did a mobile order. It was fairly early (2 cars in drive thru and about 5 in stalls). I go to the stall checked in on the app. And the stall and app shows updates on the order process. So I'm thinking hey it's early. My kid will have a quick lunch no hassel and I'll be on my way WRONG WRONG WRONG!!! A car pulls up besides me and did the same process. Yet he got 2 seperate orders ( he ordered at the stall as well) and his food came out before mine. I see the carhop and am like ok this is my order. NOPE WRONG AGAIN! It was the sams guy who just pulled up beside me. I had to push the order button and get placed on 'hold' and by this time there were NO cars in drive thru after having to wait I tell them it's been 20 mins I never recieved my food After waiting about 3-5 extra mins they bring my food and it is. COLD! At this point I was too upset to even deal with them. My toddler needed to eat and I was just done These people need to be retrained or just shut this location down I can NOT WAIT for the San Jacinto Sonic opens and am hoping that I get a better exerperince to see what San Jacinto Sonic has for customer service. Additionally this isn't the first time I had to wait. But the first time it has taken 20+ mins, on an empty day and still get cold food. I will not be returning to this location read more

Horrible ! Waited in line 20 Minutes for a limeade . Only 4 cars In front of me. I would never go here again ! Unfortunately I was trapped between cars otherwise I would have left read more

I stopped here to get my father-in-law a burger. There were two cars in the drive-thru ahead of me. The first car ordered and moved to the window. Two more cars joined the line behind me. I pulled up where I couldn't get out of line anymore. My mistake! I hear the person in the store tell the lady in the car in front of me to wait a minute. That minute grew to twenty minutes then twenty-five before she was able to order. I finally ordered after being in line for 30 minutes. It took them an additional fifteen minutes to prepare my order and hand it to me through the window. Here is how long the wait was. After waiting 10 minutes my wife walked to WalMart for a few things. Mind you this happened two days before Christmas. She was back in the car before I got our food. Top top it off, the food was meh! And you have to be nice to the inefficient staff or you will be asked to leave the premises. Lol read more

Sonic Drive-In - Sonic be nice policy or else. - Burgers Near Me - HEMET, California

I stopped here to get a burger and a chili cheese coney combo, first it took like 20 minutes to get my food after I ordered it I also had to wait an additional 4 minutes for my cinnamon treats by the time I got my little dessert my fries and tater tots were cold so I asked for fresh fries and taters so they dropped the same order in the grease and refried them Not good read more

Well service was long waiting. And one of your employees needs more training ( or the music was to load) her name starts with a C. She said there was no garlic butter bacon cheeseburger but I can order the # 5 WOW have been waiting for over 15min then she comes out gives us are drinks goes back in and grabs are food drink was wrong and was chartered .63 totally sad experience this would be on Sanderson and Stetson Hemet California read more

I ordered a Oreo blast. When I ate it. I noticed that it was full of peanut butter. mind you? I can't have peanut butter because it. It makes me really sick. I tried calling them but the number that was listed wasnt a working number. Not happy at all and sick read more

Waited over 10 minutes on a mobile order I normally tip but this location isn't worthy of one I have a newborn baby and that's the whole point of mobile ordering is so I don't have to wait I'll drive to Temecula and go to a sonic who cares about getting their mobile orders out in a timely manner, no discount or anything offered for making me wait either my newborn baby is now in the backseat screaming because you guys can't get it together! If I could leave 0 stars I would read more

Worst "fast food" restaurant in the city. Service is garbage, I ended up sitting in the line for 40 minutes

Julia, Amazing lady. Made my checkout worth the wait. Service with a Smile. Hard to conquer these days, but Julia Killed it. Thanks for the Amazing service Sonic in Hemet read more

Service is terribly slow - no matter what you choose (app/car side/drive thru). Staff seems friendly but overwhelmed. Food is good but usually they get the order wrong in some way which is annoying - so better if you eat there so they can fix it. Still love sonic tho and 1/2 price drinks in app are nice. read more

I got in the drive-through line with about six cars in front of me today thinking "what can it take maybe 10-15 minutes"? One hour later I was at the window. They were rude, slow, my tater tots were smashed and the girl at the window argued with me about my request for a fork! There was no fork in the bag. Cheese was cold and solid, many of the tots were smashed. I wouldn't eat here until their rating comes up. I tried to be kind due to labor shortages until I was treated poorly. They need management. read more

Would give 0 stars if I could. HORRENDOUSLY slow. Waited an hour in the drive thru for two blasts and tots.... And they messed up one of my blasts. I worked in food for two years, it's honestly not that hard. read more

Do I really need to be the next person complaining about how exaggeratedly slow this place is????????? There has to be a better system to follow! It's been like this for years so it has to be a company thing! Do better! I always cringe and make sure I have an extra 30 minutes to spend waiting if I plan to go there! read more

Johnny was an awesome attendant. He was polite, professional, and made sure we were served well. A++ to this Gentleman. Good Employee!

This Sonic is the worst I've ever been to. I've frequently had issues in the past so just stopped going. However, several recent successful visits to Arizona Sonics in Prescott Valley and Tolleson made me decide to give my local Sonic a try again. I took my family a week ago (last Sat). We selected everything we wanted on the app. App kept saying the Hemet Sonic was "Closed". We ran some errands and waited till 11:10 am (still showed closed) and when we arrived there were hand written notes posted that the card reader did not work so cash only. I got out and went to the door. I asked if they would grant the half off since we were unable to use the app. The answer was (of course) "no" which is what I expected from this Sonic. I logged onto the app yesterday and there was no indication that Sonic was closed or that they were still having problems so I figured we were good to go. I was on the West end of town today at the car dealership. I took a detour to go to Sonic to pick up some drinks for the family. Pulled into Stall #5 and there was a note saying the card reader was broken. Moved to Stall 8. Logged onto the app and it said "temporarily unavailable ". Really? I'm so done trying to go to the Hemet Sonic or spend my money there. I guess I'll just stick to going to Sonics outside of Hemet. read more

Sonic Drive-In - App showing this Sonic is not using the app for half off items. - Burgers Near Me - HEMET, California

I've been waiting in my car for over an hour for my food. My family and I where supposed to see a showing at the theater but had to cancel our showing. My husband tried to find someone to ask if our food was almost ready but two employees walked past him and ignored him. We arrived at 9:20pm and our still waiting (it's currently 10:32pm) read more

Slowest drive thru EVER. We've spent over 45-50mins in line on multiple occasions. This last time I went 5/21, pulled up to a stall and was told they were only letting food service pick up (Uber eats, Postmates, etc.) get pick up orders at the stalls and was told to get in drive thru line, even though I tried explaining I was there to pick up my mobile order. I finally get to the window after over 30+ mins, and when I told them I was there for a mobile order he tells me to pull into a stall!? I said I wasn't going to be doing that after waiting 30+ mins just to get my order. To top it off he wanted to argue that we had mobile ordered for the San Jacinto location, nope, we pulled it up on our phone and it says "HEMET" read more