The service sucks. I wouldn't say it's their attitude cause I haven't had a rude encounter for any of the 3 or 4 times I been there. Although, each time I came there it was always something with the food service. Either it's a long wait even when there isn't much of a crowd, confusion in our order like whose food is who's or missing items, or the food tasted like it's been cooked in old oil. Atp I'm just going to go there for the drinks cause I love my strawberry limeade. read more

THEY STOLE MY MONEY!!!..... I tried to order in the app for a delivery, and it switched it to pick-up apparently by mistake, cause the app began to say it was having some difficulties I tried calling this 16 times for over an hour, and no one answered. They put my order as picked up 2 minutes after my order was supposedly ready. Now, I have to dispute it with the bank. read more

This is genuinely the worst Sonic i've ever been to. We ate inside ONCE & the employees were all sitting in the dining room vaping. So unprofessional. We've gone through the drive thru a handful of time & have not once gotten our food AT the window regardless of there being a line or not. Just today we waited over 15 for 2 chili dogs. We attempted to order at the stalls once & nobody responded for about 10mins so we just went through the drive thru. Management seems to be more worried about the tacky decorations in the dining room than the actual productivity & efficiency of the establishment. read more

Ordered large fries. Waited 30 mins in the drive through (granted during lunch/peak hours) but why are half my fries missing? I waited so long for half my food. I guess check the bag before you drive off. This is annoying. This is the second time this happened to me. read more

Sonic Drive-In - Burgers Near Me - Hinesville, Georgia

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Found a Blue plastic piece halfway through my burger. Who knows what was in my kids burgers. I do not recommend this Sonic location.

We waited 20 mins for our food. (We still waited after I took this picture) Two meals nothing outrageous. There were 7 cars waiting in the waiting area and a long line behind us. One person had to go back in 3 times because her order wasn't right. We were given the wrong order as well and had to return it. We had to go in to get our order. Once we got it our food was soggy. These young kids look clueless about what they are doing. This location needs better management. read more

I ordered one medium order of Mozzarella sticks. They told me to pull to parking spot 11 and I waited no exaggeration 20 minutes

Took over 30 minutes after ordering before my order was started. And had to ask an employee what they as taking so long with my order

Went there tonight and the workers were mocking us and messed up our order. Definitely not coming back!

Always spot on with my orders. Quick & efficient drive-thru! Don't skip out on the jalapeño poppers (I think they're called Cheddar Peppers lol) and mozzarella sticks! Let them cool down for a few before biting! read more

I didn't realize Sonics had dine-in areas. The dine in area was small, but clean. The staff was busy filling orders and not very personable when taking the order. The food was greasy and tasted okay. It might be my expectations were too high but I remembered sonic food being better. It was okay at best. HOWEVER. The sonic big scoop cookie blast was absurdly delicious. It was the perfect amount of smooth ice cream and chunks of cookie dough. There's a dump of cookie dough on top and bottom with some mixed in between. I may not come back for their food, but their desserts I'll be back for. read more

Sonic Drive-In - Dining area - Burgers Near Me - Hinesville, Georgia

I was missing 3 item. I order a lager order 3 med drink, 20 honey chipotle jr. chicken sandwich and 1 foot long quarter pound coney. I went back and told them I was missing some food and the cook got mad told everyone who work there that I was lying and that he remembered he pack my order right. Because he said it wasn't busy, but as I recalled there was a long line at the drive through. Till the point were people were leaving because it was to long. I was waiting at the pickup for 40min. And someone other customer who only wait 10 min. Walk in and went to see what's going on. I finally got my only to find out I'm missing my footlong quarter pound coney and 2 honey chipotle jr. chicken sandwich. I was not mad when they messed one of my drink order up, but I am mad that I was called a liar and disappointed that the one thing they would give me out of my missing 3 orders was the foot long quarter pound coney. And won't give my money back for the two missing honey chipotle jr. chicken sandwich. In the photo you will see 18 honey chipotle jr. chicken sandwich( two have been eaten so you will see two wrapper) and the foot long quarter pound coney that the cook gave me after I told them repeatedly that I did not received the foot long quarter pound coney. read more

I've been here multiple times and it's always the same deal. Slow to make your order. Early right and just sloppy and disappointing food. Ordered a sonic blast and they didn't even fill the cup all the way. That's a medium in a large cup but they charged me anyways. I'm done with that place. That's why everyone goes to Chic fil a in Hinesville. I finally get it. read more

Sonic Drive-In - Sonic blast Oreo - Burgers Near Me - Hinesville, Georgia

So if it comes to customer service the people are super nice. They are slow, but that is because they are short handed. They are doing the best they can with what management has given them. The food is fine on a good day. My daughter ordered 6 cheese sticks and technically got 5 and a half? ( this is because one stick was just a shell. That wasn't the funniest part of this trip. The funniest part is when my daughter opened her drink and found a CHERRY TREE LEAF in her cherry lime aide. I mean she did ask for extra but it was supposed to be just cherries not part of the tree. Lol. All and all it is a Sonic don't expect a Michelin star restaurant, or even a Crapplebee's on a good night, and you won't be disappointed. read more

Sonic Drive-In - Cherry Tree Limede - Burgers Near Me - Hinesville, Georgia

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I wish that I could have given you "ZERO" stars. What the hell is this? I ordered two corndogs and one of them was ridiculously burned and just ewww. Went back and talked to David, he said that he's the manager, and he corrected it. Thank you. I know that it's fast food and people truly don't care when they have to work for pennies on the dollar.... but damn! Is this what we've come to? read more

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By far the worst Sonic I have ever been to, this will definitely be the last time I come to this location. It's always the same, slow and poor customer service. Had I not paid for my food / drinks I would've left already. I highly recommend driving the extra few minutes to Dairy Queen. Avoid this place at all cost!! Literally time and money wasted, never get a full cup read more

Sonic Drive-In - Burgers Near Me - Hinesville, Georgia

waited inside for 10 minutes and no one came to the counter. place smells and looks as bad as it smells. avoid.

Busy during these hours. So beware. Even with online ordering you will not get get your order you set it for. For example, I set my order to be picked up at 12 and it is now 1225 and I'm still waiting. read more

I got the strawberry cheesecake milkshake, and it tasted funny. It had an awful salty taste, and I will never get another one from here again. read more

Usually good but today they were out of fries and chicken. Hmmm Not sure how this happens but then we had to wait but an overfull trash as they were taking so long. This Sonic needs to work on stocking and cleanliness. read more

Sonic Drive-In - Overfull trash - Burgers Near Me - Hinesville, Georgia

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Since when does ordering a diet version of one of your drinks... mean that we itemize each item and charge $8 for it? All because I wanted diet sprite instead of regular? Absolutely ridiculous it's not a different drink it's the same amount and price of ingredients. Never good service at this sonic, but this kind of insanity was the icing on the cake for me. read more

Yeah, don't get your blasts here. Should have gone with my gut instinct and gone to DQ for their Blizzard. At least at DQ they give you chunks in the blizzard. I called the store and told them I even YouTubed how to make a Blast and all I got was toppings on top with blended smooth ice cream in the middle. Even Chick-fil-A's Oreo milkshake has more chunks of cookie in their shake than the Sonic Oreo Blast. If I wanted a god damn milkshake I would have ordered a bloody milkshake. I ordered a BLAST cause I wanted chunks of snickers, Oreo, and cookie dough in the mixture. Not blended to oblivion. I know it's a damn BLAST and I know to chew vs drink through a straw. Why give your customers spoons when you blend it like a damn protein shake smooth. Might as well give us those thick smoothie straws with the Blast since apparently your Sonic crew can't make the damn thing correctly. Sonic has even blessed us with "How to make Sonic Blasts Tutorials" on fking YouTube!!!!! How the fk do your employees not know how to make it when they bloody work there!!!! Plus they shouldn't have a damn excuse that they don't know how to make it since there are FREE VIDEOs on how to fking make it on the World Wide Web! Save your money and go to DQ they know ice cream and soft serve. If not take the trip to Savannah and go to Rita's. Only thing sonic is good for are their subpar Onion Rings at 2am read more

I love this location.it has an indoor dining area, with a cute fireplace. The food is fast-food so nothing special.staff is usually super friendly, not so much today. Sat my purse on the bench of a table, one of the staff( either on break or off work) sat at the table I put my purse at.was no big deal just rude. read more

Sonic Drive-In - Burgers Near Me - Hinesville, Georgia

Ordered a cherry limeade just received the cherry flavor attention to detail no limes at all.

I ordered two shakes, one Oreo chocolate and one Oreo cheesecake via the drive through. As I was driving off, my bf and I realized that the shakes were not the flavors we ordered (ppl make mistakes) but we were running late to a movie so we decided if they were still open, we'd go back after the show. We did. Maurice helped me at the front counter inside the dining area. The wonderful hospitality, kindness and customer service he provided is why I am giving 5 stars (plus the ice cream is good when it's what you order). He made us brand new shakes and apologized for the inconvenience. The service industry is a tough place to work in, especially at the tail end of the pandemic, and with short staffed establishments, but Maurice showed no hesitation to fix the issue when I explained the situation. I appreciate the professionalism and customer service I experienced this evening -- THANK YOU MAURICE! read more

The grill chess that was order was not even a grilled cheese. Plus the drive tru worker has a terrible customer service read more

Sonic Drive-In - Burgers Near Me - Hinesville, Georgia

Ordered over 10.00 worth of lunch and look what I received! Please do better! Sonic used to be my favorite, not today! read more

Sonic Drive-In - No bacon or tomato. Chicken Club Toaster? - Burgers Near Me - Hinesville, Georgia

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Bit of a wait but not to bad. Wife was very upset her Blast was made incorrectly. Whoever made it blended it way to much was more of a shake then a blast. read more

Waited at the drive in speaker for 5 minutes after being told "please hold". We saw that drive thru was getting in and out quicker, so we decided to go through drive thru. Well, then waited at the speaker once again for 3 minutes after being told to "please hold". We then got to the window, and we waited for 8 minutes after paying. read more

Slowest place on earth. Been sitting in the drive thru for an hour. Don't go here. Customer service is horrible

I was looking forward to getting cheese fries, because they are my favorite. However, upon receiving the cheese fries I was highly disappointed. The fries were soggy, but somehow burnt at the same time. Worst part of all, there was barely any cheese. Completely ruined my day. read more

Let's be real, there's no fast food joint workers in Hinesville that actually care about their job with the exception of chick-fil-a. I've given this place several chances but are constantly messing up orders, charging the wrong cost, etc. Yeah, you can renovate all you want but it's not gonna do anything if the service is still crap. read more

It has a C rating and is not sanitary! She had no gloves on and contaminated the ice!!! Be careful! The card payment machine was oddly placed! read more

This place has done nothing but disappoint me every time I go here. The first time I went I was waiting in the drive through for almost 40 minutes and I decided to leave and eat somewhere else. The last time I went was a few days ago. I waited for an hour at one of the pull in things and when I got my food it was all cold. Not to mention when I asked for a number 3 they came out and told me 10 minutes later that the patties for that burger they no longer have and that I'd have to use a smaller patty when that is not what I order and no refund was offered. read more

Fast service, decent food and obvious, decent price!!! Delicious food and fast serviceeee. As always :) read more

Sonic Drive-In - Burgers Near Me - Hinesville, Georgia

I ordered a medium strawberry shake and it tasted like water. I went back and asked for it to be remade. Yet it still taste like water. I left in full disappointment. I need a refundone (Refund). read more

I haven't had Sonic's in a while so I was very happy to stop here. There food is "meh" okay but their drinks are OUTSTANDING!!! I think I have tried to get 1 of each. I especially like their hot fudge milk shake. The mozzerella sticks are good as well. read more

The cashier was in such a rush and never explained why my order was so much more than the advertised priced. The focus here is speed instead of quality. No real customer service. I won't be coming back. I hope my food is good though. read more

This Sonic is terrific ! The customer service is absolutely fantastic ! The last few times we have been there we have had Natasha and she is so helpful and sweet. She provided us with excellent service and made sure our food was satisfactory to us. Thank you Natasha read more

The new owner operator Terry is really getting this Sonic moving in the right direction !! He seems to always be there coaching his team and pushing to theme to be fast !! read more