Waited 20 minutes to order and when the lady took our order she cut us off by not letting us order more than one item. Then after pushing button to complete our order she was rude. Took trying to order over and over so many times just to get ignored and cussed at. Service was the worst I've ever seen. We left and I'll never eat Sonic ever again. I told my family and we'll spread the word that Sonic doesn't want our business because they must think one person doesn't matter. Well I hope all that read this message will agree that nothing is worse than being treated like our business doesn't matter. Well here's the skinny. Don't be so rude to your customers. read more

Sonic makes the best strawberry shakes. This was no exception. Prices are high for everything these days, and again no exception here. But the taste was not to be beat. Our waitress was fast and friendly. I know their fries suck. Haven't dared to try anything else yet. Someday I shall muster the courage. But the shakes, the shakes ... read more

They have a hot pretzel with cheese sauce SO delicious it should be illegal hahah That is the best most DELICIOUS hot pretzel I have ever had wow! I'm blown away and only two dollars! The service is fabulous ! There's a guy there who's got such a bubbly personality even when it's packed he's such a sweet person to be around ! The ambiance is Sonic - music , hot food and super people!!! I would have a photo for you but I ate the pretzel so fast. So good! read more

No way am I ever going here again they refused to give me a receipt. The person who gave me my food said the general manager said they no longer give receipts. Also a door dash person picked up food and they told her the same thing and started to fight with the door dash. Why are they refusing receipts ? I'll go elsewhere. This store sucks. read more

The service here is not that good. I can't understand them in the speaker. When they brought us our food they asked if we will be leaving a tip. And my burger was hard, had to order another one. read more

The lady cooked my food bad. My burger was burnt my and my mozzarella sticks were over done. The woman working was also very rude. And the chicken sandwich was dry read more

we ordered a medium sprite and two slushiest with nerds neither had nerds and the medium sprite was a kids sprite and we paid full price

I came in to the first stall on the right as soon as you pull in. There were only 2 other cars in the stalls, and 1 car in drive thru. I waited 9 minutes with the red light blinking on the menu/screen. When someone finally answered, it was a girl who was laughing and couldn't even greet me correctly. I could see into the sonic and she was laughing with her coworkers while trying to talk to me. I don't get what's so funny about making people wait nearly 10 minutes just to order. I get being understaffed right now. I really do, but it's the giggling over the mic and playing with your coworkers while taking an order that really messed it up for me. read more

So two years ago when we moved here, this Sonic was not very good. But in the last several months I don't know if they've got a new manager, a new crew or what but the food has been excellent and the service has been wonderful. My cheeseburger tonight was easily in my top 10 fast-food cheeseburgers. And the girls were all smiles as they served it up - even after they had to troubleshoot the app payment glitch. Good job guys! Just proved yelp is not always right and you got to take into account that things can change! read more

Sonic is so bad that they literally asked me if I wanted my 5 dollars obviously I want it its money money is money just like head is head

This place is so slow. We waited tonight for 20 minutes for a cheeseburger kids meal. Finally gave up and left. While we sat there, we saw at least 7 cars go through the drive thru. We will never come back. I would give them No Stars if it would let me. read more

I tried the new footling "philly cheesesteak", it was ok but nothing to write home about. The meat was a little dry--more the texture of ground beef, it could have used half again as much onion, a tad more cheese sauce and less salt. Maybe the little bit of cheese sauce they did use was the cause of the over saltiness? It would have also benefited from a few bell peppers. The bun was nice and soft. I would probably not order this again even if it were less than $3.99. read more

I got a burger and asked for no cheese (severe lactose intolerance) and nothing but pickles and ketchup (allergic to onions) and I got both cheese and onions on it. Plus they asked what condiment I wanted and we said ketchup at least 3 times, but got ranch. The girl didn't seem to care and often seemed distracted when taking me order. read more

I like the good here, but the service is so slow. How do you allow your drive thru window to take 15 minutes to fulfill a simple order. L. Nothing worse than an under staffed place of business, especially when you are advertising a huge special. Does the manager here have any clue how to prepare for the day? read more

Sonic Drive-In - Nicely put together LOL. - Burgers Near Me - Lewiston, Idaho

Omg! Thank you, Lewiston for redeeming one of favorite drive-ins. Fried pickles. They are fresh, hot and perfect with the ranch dressing. And the chocolate malt was the added touch. I will be back. Oh, and the service was fast and friendly. read more

Disappointed and saddened by my blast. I ordered an Oreo and m&m blast and there were barely any toppings mixed in. Basically paid $5 for plain vanilla. Kinda rude read more

STAY AWAY! This Sonic is downright AWFUL! I don't even know where to start. I've given them multiple chances. Sometimes I just want a drink, and I've waited 10+ minutes for a cherry limeade on at least 2 occasions, while being the ONLY person there. One time they completely forgot I had ordered, and I had to get out of the car at the drive threw, and knock on the door to try to find an employee. Then they acted bothered that I was requesting them to do their job. They claim to have like 10000 different drink combinations, yet they only have about 5 of them on the menu. read more

Bad customer service. Pulled in to the drive through a little before 9:20 and the lady pretty much yelled at me saying what ever you order will take a very long time because we close soon. So I said thanks anyways and she didn't say anything. She let me drive off. This isn't the first time I've had bad customer service at this Sonic. read more

Don't listen to the haters. Haters gonna hate. This is one of the best sonics in the lower 48. Super friendly workers and food is always some of the best. Tradition to get sonic with the fam on hot summer nights. 5 stars read more

I pulled into their drive through around 8:50. There was only two cars between us and where you order. After waiting over 10 minutes I finally get up to where you order and was told "sorry we are closed". It was 9:02 and their drive through open sign was still out. The 5 cars ahead of me that waited were being served but the lady told me that even though I was in line waiting before their closing time, since it was two minutes after 9 I would not be able to order. Very disappointed and will not go back. read more

I wish I could give this sonic a 0!! Absolute worse service I've ever had from a fast food place. I order only a small shake, Buttered Carmel shake to be exact! Took them 3min from the time I pushed the button to take my order(with no one even there but 3 other cars). After that I literally waited for 12+ minutes(started timing them a few minutes after I felt like it was too long) and never got my shake so I left! read more

I was so excited to learn there was a Sonic in Lewiston when moving here from Texas but I was sadly disappointed. The burgers are so much smaller than other locations, the tots just are not good (when they remember to give them to you instead of the limp fries), they hardly put any chili on their coneys, their slushies are watery and my last visit on 1.00 hot dog day, after my kids begged for a cheap dog, I left with food poisoning, I got a different kind of dog. You get what you pay for! My 1.00 hot dog cost me 2300 bucks! read more

Probably my favorite fast food place in town, food is always good, service is alright, only complaint is when ordering it's kind of hard to hear over the music but besides that it's an all around nice place. What I like: - strawberry banana smoothie - cheeseburger w/ fries - chicken strip dinner read more

Been waiting 10 minutes in the drive thru for slushies with maybe 5 people in front. Now there are three people. Jfc I just want a slushie

Possibly the worst and slowest service I've ever experienced. 45 minute wait and we had to go inside to get an service. Server seemed less than concerned with our wait. This is not fast food by any means. read more

Yeah okay "fast food"... I waited 26 minutes for a corn dog and cherry limeade and they forgot about our order. Cmon sonic, Also why does your town reek of cheddar broccoli soup? read more

Got a cookie dough blast....there was only 10 pc of cookie dough on top and none what so ever mixed in. And they handed me a straw with it and no spoon!? The whole thing went in the trash. Waste of time and money. read more

I grew up in Texas enjoying the Sonic brand and when a Sonic opened in Lewiston, Id, close to where I live now my family and I were very excited. The first few weeks we drove the 30 miles down to Lewiston to enjoy what seemed to be a very nice restaurant. That has turned into an exercise in frustration. It has become, without a doubt, the worst franchise shop I've ever seen. There are no set hours, the business seems to close whenever it wants. As I mentioned we sometimes drive the 30 miles only to find the store closing sometimes as early as 8:30pm. The employees are sometimes non-existent, one or two working the rush hour. If you read the Yelp, Facebook comments, or any online comment you will see this is an everyday occurrence. This franchise is giving a good brand a bad name in our area. Not only are the hours of operation a roll of the dice, so is the menu. On many occasions they run out of some of the menu items. Many years ago, more than I care to admit, I worked in fast food during high school. It was a Texas-based business called Whataburger. Some employees would not want to cook something and would tell customers they were out of said item or the shake machine was down, something along those lines. Those employees were quickly fired. At this Lewiston Sonic is the normal procedure to tell customers that they are "out of something" or "the machine is down or being cleaned". It's very common 30 to 45 minutes before closing. When they did post the closing time of 11pm, it has since been removed, they would start closing at 10pm. After 10:15 or 10:30 they would tell you they were closed when the closing time was 11pm. Understand the frustration for a family who just drove 30 miles. I used to recommend the Lewiston Sonic to all of the people and students at Washington State University and the University of Idaho. Not any more. I can't, in good faith, send people 30 miles "down the grade" to an establishment who may not be open, who may be "out of food", "who may be cleaning the shake machine". As I mentioned earlier, this franchise is killing a good brand, a brand that was once well respected with my "southern" family. Michael Harris read more

Went for half off cheese burgers. Also ordered fries and onion rings. The burgers were ok. The fries were ok. The onion rings were inedible. I've only been to this Sonic a few times and the food has never been very good. The people are friendly and the drinks are really good. read more

Thursday June 7th we stopped in to get two milkshakes. We ordered. 15 minutes later no milkshakes. A car pulled up next to us, ordered a bunch of stuff. They got their food. We still hadn't gotten our milkshakes. My husband presses the button on the monitor. They assured him they'd be out. No milkshakes. I went up to their door and tried talking to a girl there. When I walked away she started laughing. The blatant rudeness, her unprofessionalism was disgusting at best. read more

Was overcharged for my meal then they argued with me before fixing it the slush we received was 90% ice and there was hard pieces in our popcorn chicken read more

I asked for NO mustard on my hot dog and it seemed like they didn't care that they made a mistake ....

Ice cream is good but not good enough for how slow they are!! Be ready to sit for 30 mins to get food or just 1 ice cream. I could go through any where else and get good ice cream for a 1/4 of the wait time read more

Great place to eat when they first opened up but over the years as the great managers have quit and the owners are not in town as much it has sort of gone downhill from there. Shoot just read the comments/reviews on their facebook page and judge for yourselves. If they would vet who they hire better, and train them better maybe this place would be more enjoyable to eat at. Usually all I do is get a water or a drink and attend meetings in their meeting room and you can't beat the price free and call in for reservations to see what dates you can get it. Otherwise I don't usually eat here even when they have freebies. And I used to really enjoy the place when it first opened too despite all the hardships that they faced. If they clean house from the top down and fix it maybe it will improve thus the lower star rating. They are lucky that the health inspectors haven't shown up and shown some of these slackers i.e. mostly teens and young adults the door. read more

We went to Sonic on one of their 1/2 price shake days. We chose to go through the drive-thru. There were a few cars in front of us, but only two between us and the ordering board. It took quite 9 minutes to move up to cars to place our order. We assumed somebody had a huge order in front of us. We decided we could wait. After ordering 2 shakes, we waited for the extremely slow line. Once we moved up 1 position, we could see that there were large orders coming out the window. Finally, we did get to the window. The girl taking orders was apologetic. I could see inside where the shakes were being made. It looked like nobody had time to clean up from the last 10 milkshakes. She apologized again, saying that the girl making the milkshakes was very slow. No kidding. When we pulled away from the window, it had been 32 minutes in line. How about a second chance? Friday 8/28 we tried it again. There was 1 car at the window and nobody else in line when we pulled up to the drive thru order board. We waited 2 minutes and nobody asked to take our order. I pulled around the building and there was an employee crossing the lot. I explained my situation and she said "well, I'm off duty." Terrible, terrible service. I don't know how they stay in business like this. read more

Oh my drive struck in the drive thru AGAIN ..20 min for a drink!! So slow!! Don't go unless you have extra 20-30 minutes to waste!!