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    Sonic Drive-In

    1.5 (71 reviews)
    Open 9:00 am - 9:00 pm

    Order Sonic Drive-In Takeout or Delivery

    Sonic Drive-In Photos

    SONIC DRIVE-IN ATMOSPHERE

    What's the vibe?
    Casual
    Very loud
    Good for groups
    Outdoor seating

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    She put I'd ordered a plain burger for my kid's meal and yet accused me of me being wrong and then refusing us service.
    Karen B.

    I generally love Sonic and my family was thrilled to see this one as we were traveling home to Arizona. Unfortunately, this was far the worst service I have ever received ANYWHERE. Not only did we wait close to 30 minutes in the drive thru (the only way to order as they weren't taking orders to bring out due to understaffing and no notice), but my order was wrong. When I asked the woman at the counter to please correct it, she told me to pull out of line and they'd get to me when they could. I told her no thank you, I would wait where I was. Her manager (I'm assuming) came out and told me to leave, that they wouldn't be serving me because I was rude. She said they would be refunding my items that they weren't giving me, but that has yet to happen. Justine - the manager who told me to leave - told me that when she read the order back to me, I said everything was correct, so any errors were my fault, not her's. She was actually the person on the speaker, taking the orders. I ordered a kid's meal with a plain burger and received a burger with everything on it. On my receipt, it says burger plain. On top of that, the food we did receive wasn't hot or fresh. Mostly cold and we ended up having to get food later down the road because this was inedible and my 8 year old didn't get her food at all. Very, very disappointed in this restaurant. Highly recommend you go anywhere else in North Platte.

    Tater tots fried in old or burnt oil
    Lara W.

    Yes we had to wait a little bit for our food....had 4-5 cars infront of us and 2 drove off without their order but when we got to the window, the lady was very friendly & didn't show any frustration. Give people a break, times are hard right now in the world between the economy going to crap and so many people not working right now. The only negative thing I will say is that they need to change their cooking oil. Our tater tots were dark and so were our fries and they tasted like burnt oil :( Everything else was great

    Every time I've been to sonic I've waited 15 minutes or more to be served regardless of drive in or drive through. Horrible service
    Nicholas N.

    Horrible service. Been to sonic 3 times in a week and each time it took well over 15 minutes to get my food at the drive through

    6+ Car line for a pickup order?
    Skyler S.

    Huge fan of sonic in general, but the fact that you can not use the drive in ordering machines to get a pick up order off of the app is ridiculous. I just waited 10+ minutes for a cold burger because, "they can't run it out." Not only that, 4 cars behind me all left because the menu on the app is not even accurate. I ordered the bacon jam cheeseburger and they don't even have bacon jam. This was the absolute worst "fast" food experience i have ever had. Needless to say but don't use the sonic app to order your food unless you know no ones in the drive thru or your food might as well be thrown away and replaced with food from somewhere that can get your order out in 5 mins tops. not 25.

    Cherry flavored strawberry slush. Weird?
    Francis J.

    This sonic takes 1st prize for being the worst sonic in existence. The service was slow and the employees seemed rude and offbeat. Both of the times I visited, the drive-in stalls weren't being used for their proper use (or at all) and took up to fifteen minutes to get a reply. While just passing through NP I was hoping to get a quick treat, so I picked up my phone and put in an order. Upon arrival, my order should have been ready to go, but to my surprise it was not. I waited ten minutes before pressing the red button to question my order. When I finally got a reply, I was NOT happy. They have the audacity to tell me that they aren't using the stalls and that I would have to pull around to the menu. Thirty minutes and no apology later, I have a slushy in hand. Everybody deserves a second chance and I was craving a strawberry slushy. I placed my order online to ensure a speedy transaction. When I arrived I saw some employees outside and knew for certain I could use the stalls...(or so I thought). I pulled all the way around to the west side stalls (which apparently are used for employee parking). I pushed the red button right away to make sure my first incident didn't happen again. I guess the button doesn't matter because I sat and waited for fifteen minutes before a reply told me to pull to the east side of the building. Normally I'd drive off, but I had already paid for my order via. Sonic App. Now in a east side stall, I sat and waited another whopping ten minutes as the flashing red light mocked me. Moments later I was met face to face to be sadly informed that they were out of strawberry. At this moment, there was nothing I could do but wait. As I waited I notice multiple other orders being taken out instead of them going back and fixing mine right away. Forty-five minutes later I left with no coupons, no apology, and a different flavored slushy then I even wanted. Some type of action needs to take place because this sonic is a disgrace to the name. A change of management and a visit from corporate would probably be a good starting point. My recommendation to anybody wanting to stop here would be "don't".

    I have never received something in the drive-through that was half melted when they handed it to me.

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    11 months ago

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    2 years ago

    Horrible only had drive through working people are rude very unbelievable. Would never come back to this place in a milli years

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    1 year ago

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    5 years ago

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    5 years ago

    This is the slowest place I've ever been in my life. Avoid at all costs if you care how your day is spent

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    5 years ago

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    5 years ago

    Get door dash!! I want to go home after a long day at work and want food delivered!! Kearney store uses door dash!!

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    7 years ago

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    8 years ago

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    5 years ago

    30 min in line for 2 drinks at 4pm on a saturday. worst, slowest, service ever. they didnt even get them both right. pathetic.

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    7 years ago

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    5 years ago

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    7 years ago

    Good food, nice service! Our meal was brought out in a timely manner. It was fresh and tasted good

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    8 years ago

    Don't bother stopping here. Fryer was broken so no fries, tater tots. Messed up order, charged us wrong and took 20 minutes for all of this!

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    8 years ago

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    Page 1 of 2

    Ask the Community - Sonic Drive-In

    Review Highlights - Sonic Drive-In

    As soon as we pushed the "get started " button a very pleasant young woman came out and apologized the speaker didn't work and took our order.

    Mentioned in 2 reviews

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    Sonic Drive-In - burgers - Updated May 2026

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