My experience at Sonic was dank. The staff was lovely and attended to all of my needs. ALL OF THEM!!!! The Cirillo Group really knows how to kill it! read more

During the COVID-19 pandemic my husband and I are doing what we could to support restuarants in the area. As a pregnant woman, I rarely go out and I always inform each fast food place that I am pregnant and that my food needs to be cooked through and that I cannot risk any issues. That being said, on the day we had out to our doctor's appointment, we stopped at Sonic and after informing them of this, my food was horrible. It smelled of moldy cheese. We came back to the drive through and said we needed food that was cooked and could not cause me harm. They gave us chicken fingers, the chicken fingers were still not fully cooked and some were so soft that I was scared to get salmonella. I will never come back to this place and will not let my children eat here. read more

I wish negative stars was a thing. Waited 20 minutes at the stall with the red button flashing. Nothing. Backed out and waited 25 minutes in the drive through line for 4 cars to go through. I Could visibly see staff sitting down inside. This place blows read more

Good burgers.. good place to eat.. went there last night.. give it a try.. they are making me type more so bla bla bla

From my 7 year old: "it was ol, I guess.) my 12 year old noted the styrofoam cups and deducted a star. My 9 year old says the blast is not as good as dq. Service was great, so we tipped read more

Listen, I don't normally review restaurants, but you need to stay away from Sonic. Sonic has a bad reputation on the Island (Staten Island) for messing with people's food. They spit in it, they drop it on the floor and salt it. One of my friends said that they once found trash mixed with their fries. They do not care about quality and frankly, the manager does not care. Eat here at your own risk. read more

This place is run by teenagers so it's filthy. Every single time I come in here it's a dump. Tables are filthy. Food is usually cold. One time the chicken breast sandwich was so dry i couldn't chew it. I stopped getting food from here because it's so bad. We just get the shakes now. read more

Sonic Drive-In - Burgers Near Me - Staten Island, New York

I recently just had the sonic in staten island & i have to say I was very disappointed. The fries were cold & hard as well as the cheese on the burgers we had ordered. They had also mixed mine and my husband burgers up. The whole experience was terrible. I am usually very satisfied after leaving Sonic, today we were not. read more

Horrible! Went inside and waited almost 5 minutes before someone came out to take my order. Ordered a bacon cheeseburger with only the bacon and onion ring on it. Ordered 2 new york hot dogs no mustard. It took the order taker 3 times to get that order right. Wanted onion rings. Someone came out and said there were none and then changed his story that it would take 1 1/2 hours to get them ready, they had to slice the onions, bread them and then fry them. Burger came out with everything on it. Had to be remade. They gave me an extra order of fries to make up for the lack of onion rings. I did not want them, I wanted a refund. Someone who identified himself as the assistant manager finally refunded my money. Never again! Food was ice cold by the time i got home. Poorly run! read more

The shakes are incredible. I will give them credit for that but we went to try pretzels that they advertise. And they tasted like they were fried w/the chicken. They were horrible! And I was very, very disappointed. If I chicken I would have ordered chicken! Needless to say I was very, very disappointed. So I will not be going back. read more

If I could give this place 0 stars I would. I went there tonight and spent $30 friggen dollars and every single thing came out wrong. My husbands 2 burgers had burnt patties and no condiments on them at all, I asked for a regular bacon burger and they put cheese on it and the popcorn chicken was so hard I could throw it at a wall. I would have brought all the food back and thrown it through the window if had a babysitter for my baby. Absolutely ridiculous. They should be ashamed!!!! read more

Absolutely horrible. I ordered via the DoorDash app and my order arrived over 20 minutes late! I called doordash customer service thinking it might have been a problem with the driver to find out that it was the restaurant that didn't have my order ready when the driver arrived to pick up my order. When I received my order (which took max 5 minutes (maybe less) to deliver) the fries that I ordered were COLD and LIMP and OILY. Not only that I ordered a cheeseburger combo and asked the ranch on the burger, (which it wasn't) also stated NO TOMATOES & NO PICKLES. Only to bite into my burger and SEE THAT THERE WERE BOTH TOMATOES AND PICKLES ON MY COLD BURGER. What would have happened if I had serious dietary restrictions that didn't allow me to eat tomatoes or pickles and gotten sick? I would be suing the restaurant that's what! I am so DISAPPOINTED! This is THE FIRST AND LAST ORDER that I will ever place at a sonic and I tell my friends NOT to order from here either! read more

Sonic Drive-In - Burgers Near Me - Staten Island, New York

The worst Sonic I've been to. I ordered a grilled cheese and tots. The tots were cold and the grilled cheese literally had one slice of cheese with two thick ass slices of bread. It was warm but it tasted like I was eating bread because you couldn't taste the cheese. read more

The food is great my one complaint is the old guy at drive thru everytime I go there this guy literally makes me stuck talking to him for 10 mins straight about nothing, it's so awkward, this guy doesn't shut up he will just talk about whatever and anything until my food is ready, I'm pretty sure he's retarded, doesn't he realize we just want to get our food and get out y'all need to get a muzzle for that guy read more

After driving for 30 minutes from the opposite end of Staten Island we finally reached sonic at 11:50pm on 02/21/2020 it was our first experience at this location and as soon as we pressed the button to order we were informed that they'd be closing early due to "maintenance" I told the young man we traveled all the way there with an order for a family of 6 he then went on to tell me that they were understaffed and that he was the only one in the building and couldn't tend to all the cars waiting in the drive through I told him I didn't mind waiting but he insisted that they were closed even though I checked online before heading there and their closing time was 1:00am he could not take my order and there I was driving another 30 minutes back home before 12:00 o'clock hit read more

Ok so they clearly over worked themselves.....i get it....theres a drive thru, a restaurant and a drive up and eat spot...we had to wait 20+ mins for our food which wasnt the issue...it was the food... (the shakes however were awesome).....i ordered a #11 which came with a ton of tater tots .....1 onion ring..and 2 fries ....literally....what took me back was the burnt smell....i looked at my chicken and smelled it....as im doing that, my family noticed the same thing....all of the chicken smelled like charcoal...unacceptable.....look once again, i get it...you have a ton of customers...but you just dont sacrifice quality just for quantity.....worst $40 I've ever spent at Sonic... read more

They gave my Son rotten expired apples with his kid's meal. Then when we asked for a fresh one, they gave another rotten package. They have expired food but the place just opened? Good god, I cannot understand that. The burgers are tasteless and dried out, tater tots are so greasy and do not taste good at all. Even my limeade sucked. Super long lines... Absolutely not worth it! This place makes Burger King seem like a 5 star restaurant. I was trying to find something good about this place but I just can't. read more

I came here late one night with my friend cause we were craving something sweet. One of the male workers there was really helpful in us choosing what we wanted. We didn't know the difference between some things on the menu and so we asked him and he was good at explaining it. It was a good choice we made, we got the Oreo custard thing. And they let me use the bathroom inside even though they were locked and that was really nice of them. read more

McDonald's is like a gourmet restaurant compared to this place. If it last's here more than 6 months I'd be surprised!!!!

So the hype has calmed down and you can now order lunch from here without waiting in line from the night before. The staff is very friendly, respectful and professional. That's all I can say good about Sonic. The burger, although had a unique taste, was dry. The patties seemed like they were made and left on the grill to stay warm. The plain tater tots were good, nice and crispy. The loaded tots..... Not so good. I wanted to like it but just can't. Just another typical fast food joint. I put Sonic somewhere between Burger Kind and Five Guys. read more

When it first opened my kids couldn't get enough. But now we just go for the shakes and slushies. The quality control is slipping on the food (cold), inside the store (garbage overflowing and no one cleaning up)...and maybe they'd be better off hiring some managers to oversee it all. There doesn't seem to be much supervision. The kids who are serving work hard on their roller skates and are friendly. I always want businesses like this to succeed in our neighborhood. read more

What you see on tv is not what you get. What they don't show is the next 3 hours of stomach pain and agony for why the hell did I eat here!!

Ugh!! Along with all the other horrible reviews...this place sucks! I don't understand what's so hard about getting an order right. We ordered an ocean water, they gave us...water with added coconut flavoring. What the heck is wrong with these people?? Get your shit together!! read more

Stuck in the drive through for a good half hour Saturday November 23rd 2018. Finally placed our order and then silence. No thank you, please pull up, your order total is..... what a terrible establishment. The only reason there was a line was because they are so slow. Avoid this place at all costs. read more

Service was good, felt bad for the car hop being the only person, she was going insane, the food came out fairly quick. But expensive for nothing. Sonic is not what you see on TV. If you plan on having stomach pains for hours after and being very thirty than its for you, but this will be my first and last time to a sonic for food, maybe will go back and try the shakes/ smoothies but as desert only. The only convient thing is it was open late and you can pay from your car but still not worth it. read more

Place is horrible honestly they always get the order wrong they need to hire a whole new set of people tbh

Wow moist crunchy chicken strips (extra crunchy) onion ring. Sheer non greasy fried food. Onion ring was so hard and crispy. In a great way. My pineapple milkshake was so very good read more

The guy who works the closing shift here in UNREAL. Two horrible encounters with him at drive thru, here's a good storytime... First encounter with him: My two friends and I order food at around 12:45am (they close at 1am) yes we realize that may be super annoying showing up ten minutes before closing time but hey we wanted something to eat late night and there were other people on line so not our fault. The food came out to $29 but we didn't even order that much, Sonic is just pretty expensive for no reason. He takes our order over mic with a sassy attitude but we aren't entirely sure yet if it's an attitude. WELL. When we pull up the window my friend gives his card to him and he has the biggest attitude in the world that we're there. All of a sudden I hear screaming, yes SCREAMIMG at the top of his lungs (I'm not exaggerating) yelling to his coworker "his shitty f*ing Card doesn't work, and proceeds to slam it on the table. I was honestly scared at this point and worried for his well being and didn't know what this guy was going to do. I said to friends let's just leave this is ridiculous so when he gave the card back we left without any of the food. SORRY!!! Second encounter: This one is so funny because on way to Sonic we're with our other friend who wasn't with us last time so I go let's tell Joe the story about last time before we get there. We tell him the first encounter and low and behold as soon as we order we hear the same guy on the mic and completely lose it, we contemplated not ordering but we really wanted shakes :) This time same sassy attitude but he didn't wait to say something until we got up to the window. At the end of our order in the most sassy loud rude he screams, "AND THANKS FOR WASTING OUR TIME" I felt like I was in the twilight zone this is in no way how you speak to customers. Yes it's a fast food restaurant at 12 midnight but this guy can't be f***ing serious. We wanted to leave the line so bad but another customer pulled up behind us (god only knows what he yelled to them) While waiting to get up To window because someone's in front of us and they take forever, we plan what we're going to say because there's no way in hell were paying for that food, mind you he probably spit in it. When we finally get up he smirks and says the total and my friend says "Hey uh we just wanted to waste more of your time so enjoy the food thanks" and drive away. Also he didn't know it was us from last time bc we were in a different car and had a different person driving. He's probably too incompetent to even remember anyway. Anyway will never be back because of this piece of shit. We're highly concerned how he's still employed. read more

First time here and ashamed to say this place was a bummer wasn't as expected :( first off I ordered my meal and it came but the whole burger and fries tasted like wax like really really fake. Next problem the service was very slow I waited 26 mins until I got my burger then it got worse my sister ordered a cheeseburger and they gave her a burger with no cheese so they told us they will bring us a fresh new one 48 mins later nothing I went to the front and then they started making it when they made it they gave her a burger and cheese no lettuce and tomatoes like she wanted we had to wait again.... Next thing wrong with this place they do not offer refills on drinks nor do they give you cups of water they told me that it's $1 for water ???? It's suppose to be free everywhere where do you get a dollar from it makes no sense this place the service wasn't how I expected and I was very displeased with my service I won't be coming back and I have traveled from queens Woodside to here and it was a disappointment sonic is not for me .... read more

Sonic Drive-In - Burgers Near Me - Staten Island, New York

Although there's a sonic a few minutes from my current home I couldn't help resist the temptation to try sonic for the first time on a recent trip back to Staten Island. After all the hype it had to be good... Nope, hype was wrong. We ordered a little bit of everything so we could sample some options. The onion rings were pretty greasy and had no flavor to almost a sweet flavor. I half wondered if someone accidentally dropped nerds in the fryer. The French fries were the worst I've ever had. They were cold for starters and seemed stale, like yesterday's fries stale. The burger was okay but if you're going for fast food Wendy's or McDonalds would be a better option. We also ordered the bacon cheese pretzel hot dog. It was almost painful to taste. The hot dog just tasted funny, the bun was soggy, bacon is bacon so at least we had that. I ordered a birthday cake shake and couldn't even drink it. Mind you I'm a sweets person. As a child you'd find me eating sugar packets at the restaurant if left to my own devices. The cherry was good though. And from a service perspective the girl at the window noticed they didn't put sprinkles. She ran back and added them herself which was very thoughtful- she really earned them back a star for the food would only get one. The slushy was honestly what made me want sonic in the first place and it was okay but not what I expected based on the commercials. I had the lemon berry with pop rocks. There were some frozen ice chunks at the bottom that were annoying but otherwise I'd say the slushy was good. I wouldn't make a trip just for it though. I know fast food is not good for you but I feel the need to mention that although we didn't finish any of these items in entirety I drank a liter of water immediately afterwards and woke up feeling queasy. I'll have to double my jog map today to make up for a not so worth it meal. read more

This is my 5th time coming to this place and the Drive Thru has the worst service ever... They always forget to give me a fork, the drinks are leaking and some of them had wripped edges so the soda leaked all over my car and my clothes. Hot Dog situation LOL clearly I said loud enough ketchup and mustard they give it to me with just mustard... . Inside the store the service is actually good and they'll get your order right, stay away from the drive thru! read more

Yuck. Like others, we waited to try this place out after the initial rush when it opened. Didn't expect a gourmet meal but certainly expected more than the cold food we got that seemed like it had been sitting out for hours. Both of our burgers were cold and definitely not fresh. Tots were crispy but... You guessed it, cold. Weirdest part was if we were going to be served food that had been sitting around for a period of time, I would've expected it to be served fairly quickly, as there was no crowd. But we had a considerable wait before our cold food was brought out! Milkshakes were good but I personally don't think they're worth the trip. Staff was very friendly but two of the teenage guys working there were mock-fighting behind the counter when we walked in. I don't begrudge people having fun at work, just maybe not in front of customers. read more

The parking lot is so dirty, i could only imagine what the kitchen looks like. never again

They're always slow but the ice cream's always good. Been here countless times and never got my food fast, but at least it usually tastes good. I know once or twice the popcorn chicken tasted like it was left out for a while or something, but it's usually good. Most of the workers there are nice. Encountered a couple bi****s a couple times but it happens lmao read more

Do not come here, go anywhere else. My girlfriend and I came here to get two shakes and the guy at the register was on his phone while taking our order. He forgot to ask us what size we wanted (we wanted small but he just charged us both medium), then he gave me my money back but then asked if I wanted change, that was awkward. Then when we got our shakes my girlfriends MnM shake had two MnMs and just vanilla ice cream and my Snickers shake had like three peanuts and just vanilla ice cream. Horrible. read more

Got to love drive thru while I waiting for my boy to get on the island from an all day card game....

This place was way overly hyped. The food is pretty good but wasn't worth the hour wait when it first opened up. The wings are really good tho, get the bbq and avoid the garlic one, trust me. The shakes are always on point too really good and the staff is really nice. read more

Ill tell you one thing I've been here 2 times prior to tonights visit and thats it for me. Every time i come here the food is absolutely horrendous. On everything i love i rather eat cat litter. Onion rings taste like french toast, mozz sticks taste like chalk, the burgers make me woozy and the jalapeño poppers taste earthy as hellll!!! Id suggest getting the guys from the Woodbridge sonic to teach y'all how to cook your mediocre and disgusting food. read more

Amazing customer satisfaction 10/10 , food was amazing ... you don't need a review to check it out , so stop by and grab a burger

The food is great but be careful what time you come because they turn off their headset so you wait at the drive thru for 10 mins and then you have to pull up and they give then your order while them giving you and attitude and getting the order wrong. Then they argue with staff and the customer and how they ordered wrong. The manager helped last minute and just gave me a new order. I would just go during the day and not at night BEWARE! This has happened 3 times in two weeks. read more