food is very good, but attitude on the phone seems to be customers don't matter. they need better…read morecustomer service.

No flavor in all 3 sandwiches we ordered and small portions. Chicken vodka sandwich was dry with…read morenot enough sauce to even taste, ribeye sandwich tasted only like the cheese, and sausage sandwich tasted like cardboard. Bread was good though. And they didn't give me the extra side of sauce I ordered and paid for. Not a big deal, but it adds salt to the wound.

I happened to be in the neighborhood and needed something to eat. This place hit the spot. I…read moreordered the Italian stallion sandwich, which is enough for two. The young man who made it for me was charming in the best Italian sense, friendly banter back-and-forth, making me feel welcome. For a small space the shop is full of interesting Italian food and items from Italy. 40 or 50 kinds of sandwiches. I'm ready to go back soon.

Great family operated small store with super big variety of sandwiches and pre made food with great…read moreaffordable prices. Vibes in the store making you feels like you vent to Italy.

What a surprise, the place looks run down but i figure later thats the vibe. I was borderline to…read moreleave but decide to say, coffee was from a pot but great!!! And salad i ordered to share with my daughter was awesome! Very tasty!! Hidden little gem :)

Great location for sandwiches, wraps and soups. Friendly staff and good portions. I recommend the…read morechicken noodle soup, the grilled chicken Caesar wrap and the "Italian" hero.

I had Italian cold sandwich, it was delicious. A very nice place if you want to have a great snack…read morefor a reasonable price. Highly recommend!

I did a quick search and saw that their cuban and Philly cheese steak were one of their popular…read moresandwiches so I decided to give them both a try. The store was very spacious with a few tables and seats. Ordering the sandwiches went smoothly. So the Philly was pretty decent, I would order it again. But I was not fond of the cuban. We thought the meat was a bit on the dryer side and also it's lacking some flavor. So i would skip the cuban next tome and I probably need to try more of their sandwiches.

Service and management. They refuse to address customer complaints, or provide access to a manager…read more Despite repeated attempts to resolve my complaint, no response.

Really great food for an affordable price. Love their range of panini sandwiches. I've never had a…read morebad panini from here! The staff were helpful and polite and the service was quick. A chill spot to grab a bite with a group of friends or family.

As popular as this place it is 100% worth its hype. The hostess was immediately very friendly and…read morewelcoming as soon as we walked in! You go and pick out the deserts you like from the glass and they come and bring it out to you all pretty on a plate with powdered sugar, the deserts felt cold and fresh even despite it being close to closing and our server was very attentive, kind, and excited even showing us his favourite options! Royal Crown is a Staten Island classic and totally worth the visit.

Went to this place after getting off the road all the way from Westchester with my elderly mother…read morebecause she wanted eggplant Parmesan and she had eaten from this place before when a relative was staying at a hospital rehabilitation center nearby and remembered the food being good, so we went to have some lunch. We were seated in the outdoor area, which is nice on a humid day as You can get a decent breeze. 99% of the people who were there were just enjoying their their food and socializing, We decided to sit at a table near a window for whatever reason there was a gentleman at this table who decided that it was okay for him to vape while he was sitting down instead of exiting the restaurant. Not only did he decide that it was okay to vape, he decided that it was okay to blow his vapors onto my mother's head and engulf us in his gaping experience. Instead of noticing (full time hostess in the immediate area), automatically reseating us, apologizing and telling the man that is NOT okay to vape in the restaurant I had to flag a server down and let them know that we wanted a different table. Pretty good service but I really thought that that was a gross oversight on part of the restaurant like indoor smoking is illegal in the first place and vaping really isn't any better (arguably worse depending on what scientific data you're looking at), plenty people have respiratory issues and just preference period. No one should be forced to sit anywhere where a no vaping policy isn't being enforced in 2026. Really disappointed that I can't give this place a higher than a three star rating as a result because the food is pretty good and the servers were quick and pleasant, but the smoking issue to me is a gross oversight as far as basic customer service goes. People shouldn't be made to feel like they're being weird for wanting a different table because they don't want to be surrounded by anything but oxygen, Do better folks. Tried to call and speak with a manager BEFORE leaving this review, was left on hold for close to 10 mins however manager was extremely apologetic and pretty appalled he personally stated that vaping IS against their policy and that the staff should have absolutely been enforcing that. Welp, that's what complaints are for right? Food is decent and staff is respectful but I don't know if I'd go back given that experience if I have alternative choices in the area just trying to enjoy some lunch, drama and discomfort is not necessary indoor vaping is outlawed for a reason people violating that shouldn't get to just go about their day with zero consequences while everyone else is annoyed or having their lung / cardiovascular health put at risk involuntarily. YMMV

I have been ordering from Little Itlay Gourmet for roughly two years now and they have been…read moreconsistently a fan favorite. We used them to cater my brother and sisters graduation party - ordering: - Heros - which is available in varying sizes and options. We went with the Italian and the Chicken Cutlet with Fresh Mozzarella - Mediterranean Salad - this pasta salad was very fresh it contained a melody of feta cheese, olives, peppers and spinach - Hot App - this was a variety of fried deliciousness - fried zucchini, fried, ravioli, fried mac and cheese, mozzarella sticks, garlic knots, prosciutto balls and rice balls (just to name a few) LTG also has daily lunch specials which vary from soups to wraps and everything in between for roughly $7.50. The cold cuts are always very fresh and thinly sliced as requested. One of my personal favorites is the Italian Eggroll - this is stuffed with chicken, rice, peppers and broccoli rabe while being deep fried to perfection - don't forget your side of balsamic glaze! Every time I go in I have been greeted with friendly customer service by the staff - Brittany is always willing to give great recommendations on the menu. If you are in the New Dorp area, give it a try. This has become a staple in our household.

First of all there are flys everywhere and I saw a bug. The place is filthy…read more I ordered a hero the Italian bread was awful spongy day old bread Sorry I will not ever go back there. I wanted to walk out its flys were everywhere. The workers were nice but could not get past all the flys

Where am I?!? Feels like I stepped back in time - from the fun music to the Victorian decor and…read moresuper-friendly service. I highly recommend this wonderful little oasis in a strip mall on Richmond Ave. I had delicious coffee served in beautiful floral tea cups and the freshest Instagram-worth avocado toast. Look forward to returning and trying the Jewish deli options.

Cute atmosphere. The food was pretty good. Reservations are taken for groups of 5 or more…read more Waitress could have been more attentive

EXCELLENT deli, butcher shop, fresh seafood and fresh baked Italian breads and cookies, plus…read moregroceries.

Dominant deli workers, however they make me and my wife feel safe. They always get our order…read morecorrect, and the food is amazing. I love their tuna salad, it's creamy, moist, and it has that Italian style aroma above your standard deli salads . I love their cutlets, and can't go wrong with a nice liverwurst sandwich. They don't get five stars because of the overpriced meats such as cutlets which are usually slimey, and the old lady cashier who does not make me and my wife feel safe. The macaroni salad is cheap and great, it's vinegary and TANGY- just how I like my salads. There is a little fella who walks around with an ear piece and he makes me feel safe. I like the new layout of the store.

Absolutely phenomenal. Order ahead of time. Fresh mozz from…read moreLioni - nothing like it. Who doesn't love to be Italian? Hands down one of the best sandwiches ever.

Best sandwich's I've ever had lol their sandwiches are serious love this place you guys rock !!read more