honestly pretty sick and tired of not getting why I pay for.. itd like getting a small when I order a medium blast and putting it in a large cup.. we are paying for the stuff so it's bs when we can't get that i get the bs fast food hacks but this is ridiculous read more

Took forever to get our food that we ran into a hail storm! It was sunny when we were driving into sonic but took so long we got stuck driving back to denver in the hail. Good food overalll read more

Ordered a Diet Limeade easy ice the gal delivered a Cherry limeade easy ice and claims the low amount of ice changes the color from lemon lime color to Red. I've been to sonic for the 40 years and this is a first and she refused to fix it saying that's the right way. WELL IT IS WRONG and it tastes Wrong. So dosappointed. When other stores made a mistake like this they get is the right drink read more

Sonic Drive-In - Diet limeade as ordered NO !! - Burgers Near Me - Trinidad, Colorado

The food was nasty at this location. They gave us our food cold and the fries tasted like they had been sitting there for hours. When I went to the window to as for ranch the kitchen was a nasty mess. Please please do not eat at this restaurant. They need a health inspection ASAP! read more

Just had the WORST EXPERIENCE around 4:30PM MST today on March 5th at this location! As I was ordering in the drive-thru, the employee kept saying "ma'am" even though I am a male; so I kept correcting by saying "sir". After I came to drive-thru window, a guy came out and apologized for his co-worker's actions. After I asked whether or not the employee at the drive-thru genuinely thought I was a female or was just playing a joke on me, there was no response; so I drove off and heard him yell "FAGGOT"! NEVER COMING HERE AGAIN! read more

Corporate just needs to shut this disaster down or require drug testing prior to shift starts. I've spend an hour trying to order, eat and get out of here. read more

On my visit tonight the food I order was hot and fresh, the staff was super polite and courteous. Would come back again!

I've ordered drinks from the app now twice in the last two weeks. Both times I had to pull in, check in, and then use the red button to tell someone to make my drinks for me. Both times the drinks were wrong, and today my drink was incorrect because they were out of products that I paid for. read more

Only drive through open, and that's broken. We are in a RV can't do drive through, they have nice tables in shade, but zero way to order for them. So we left. Avoid read more

This place is so slow! I guess they had to go milk the cow and make the ice cream after they grew the sugar cane in the back.. the little girl that took our order seemed to be lost. We heard the car next to us order a banana creme pie shake and the little girl repeated a banana cheese cake shake. And I believe they gave our food away This place is a joke read more

COLD FOOD, POOR SERVICE AND ORDER WAS WRONG! Only gave this one star because ZERO wasn't an option! Ordered a chili dog with onion, mustard and chili, but they Loaded It with Cheese and forgot the mustard! We had to ask for mustard and ketchup, but when we got back to our hotel to eat, they forgot utensil! I truly had to shower and have my shirt cleaned to get the chili and cheese out! read more

there are not many options for fast food (or any food) in this area of Trinidad. Needless to say, won't be coming back to this one. I visited during post lunch rush. Simple order of chicken strips and a drink. 20 minutes from beginning to end. I was the only customer in line after the guy behind me got fed up and left after placing his order. There were probably 4 people in the cooking area (not the cashier or the servers), including the manager. Just about all the other reviews mention the wait times, apparently they don't read these comments, don't care and are wiling to live with poor reviews, shoddy customer service, and poorly trained staff. read more

Filthy dirty outdoor tables, spilled shakes at the car hop windows, dirty doors and windows, just a lot of dirty trash hanging around. Employees just "hanging" around while waiting for food delivery, did not get condiments that I asked for, food was pretty gross too! Overcooked chicken and buns! read more

Stopped by here on my way to Denver. It was late and was one of 2 options available. I pulled up parked., pushed the button and waited. As I sat waiting I noticed cars that were waiting at the drive thru started to drive off. Couple minutes later I looked around and realized the employees were hanging out by a pickup, doing whatever. So I left. Best to go around the corner to Mc's and get prompt service. Do know that I prefer Sonic's over the other guys. Not blaming Sonic's, just this location and it's night employees.., read more

I have ate here a couple of times when passing through town and have not been experienced the issues others have noted.

Food poisoning alert. Buyer beware. The food is not fresh. Soggy and cold tots. Soggy and cold popcorn chicken. Cold burger. This has happened to us numerous times. Service was rushed, food took forever, showed up cold....and we were the only car in the lot. Good luck. read more

Took 14 minutes to get 2 burritos & 2 drinks. There was only 1 other car here when we arrived. No napkins given with food & short straws with Rt 44 drink. read more

Due to our usual stop in Trinidad being closed, we decided to try Sonic. Admittedly we were there early for the lunch crowd, we did order off the Value Menu and did not order drinks. We were pleased with the service, the quality of the food , and the price. We believe we have found a new believe we have found a new quick source of food in Trinidad. read more

The only great thing here is the competition between which is worse, the staff or the food. After waiting 10 min to order and waiting 30 more minutes in line (plus watching a person leave line in front of me), i was greeted by the bumbling joke of a platoon of workers staring in the distance for 5 more mins before opening the window. The food was audacious. Popcorn chicken- more like chips mazerella sticks- straight out the trash grilled cheese - burnt* cheese cheeseburger- soggy bread with undercooked meat. ocean water- literally ocean water, probably from the gulf sauce- none, asked for, promised, not received. In all this place makes a better trash can than a sonic. read more

Worst Sonic I've ever been to. Took at least 10 minutes to take my order. Gave up waiting on my food and left without it. Could see people inside moseying around. Shut it down or get new management. Giving Sonic a bad rep with travelers. read more

We ordered two drinks, one of which being ocean water with nerds. When we received our drinks we got a cherry slush with nerds, instead of the ocean water. Instead of sending the slush back, I decided to just keep the drink. However, when I started to drink the slush, I bit onto something hard thinking it was a nerd. Turned out to be a metal bb. We gave the manager a call and he offered to give us the drink we originally asked for for free. Still, when they brought the free drink out they brought an ocean water with jolly ranchers, not nerds. read more

Sonic Drive-In - BB found in drink - Burgers Near Me - Trinidad, Colorado

Every time I go there and they take forever and you give us excuses so I just leave they suck they suck they suck

Very nice Sonic. We got what we ordered exactly. Was clean and very friendly. Right downtown so the people watching while we ate was fun. Had the regular Sonic cheeseburger with cheese tots and a diet coke. Just love their sweet onions they put on their burgers! read more

The service here is pretty horrible, but the food is what you would expect for a Sonic. They left 4 things out of our order for 6 people. When we tried to get those 4 things for which we had paid, we waited 20 minutes to finally get a response on the call button to let them know and then another 25 minutes to get the items (2 corn dogs and 2 drinks). No one seemed very sorry about the error, as no one apologized even once. They were entirely out of popcorn chicken, kids apple juices and all milk as well and they didn't give us any napkins, but maybe they had supply chain issues on all of those items. All in all, if you're stopping on the road to eat, just know that this place will take 5 times as long as a normal Sonic and check your order very carefully before you leave. read more

one star is even too high! sat in the stall for 30 minutes for two slushies! tanisha took our order and completely delivered the wrong drinks, and to top it off there was a hair in one of our two drinks we waited 30 minutes for! this location is terrible and needs serious help! read more

Terrible service,cold hamburger buns-suppose to be toasted-meat on the burgers is never hot,it sits there way too long and the cheese is never melted. it tastes horrible....the tea is never he same,either way too sweet or barely any sweetness at all....seriously?? I LOVE Sonic and am a loyal customer,Love the hamburgers but they way they run that Sonic in Trinidad is the worst sonic EVER....I thought they were suppose to be fast too and they're not,they're super slow and usually get the order wrong!Manager needs to be slapped for being so rude also.People in town that I've asked say the same thing,they agreed that's it's the worst Sonic ever...Manager needs to seriously be traded and the owner shoud try showing up in their own store....LAZY & TERRIBLE all the way around. read more

I like Sonic a lot. The service at this location was not great, and it took FOREVER to get our two shakes.

Doesn't even deserve one star. Waited 30 minutes for popcorn chicken that an employee dropped on the floor. Waited an additional 10 minutes before someone came out to tell us they gave our chicken to someone else. Never going back to this location. read more

Terrible sonic! Stopped by on a road trip and get the worst service. Messed up our order 4 or 5 times and took nearly every employee to fix it. Manager was also rude. So disappointed by this sonic. read more

Just have to counter that sad, 1-star review out there. This Sonic is super accessible, easy on and off I-25 by just a block. They have several outdoor tables (more than most Sonics) for enjoying a quick lunch in the sun with the family and dog, mid-road trip. Service was fast and friendly, standard Sonic fare, no surprises. Cherry limeade's as good as ever. read more

It's a pretty sad day when the manager of an establishment lets his employees smoke marijuana just outside the back door. I was in a line that wasn't moving very fast. When I got to the window I asked to speak to the manager and couldn't believe the man that came to speak to me was one of the employees smoking out back. You could even smell it through the drive thru window when they opened it. Then to top it all off my food was cold and my order was totally wrong. Manager should be paying attention to his business. T read more

I went to this sonic while on a group road trip. I sat there and waited for the better part of twenty minutes waiting on my food while everyone else finished their food. When I asked, I was told it was taking a while because "the chicken took a while" (one of the other girls in my group had ordered the same thing and got it within five minutes). After everyone was done and we were ready to go, I still didn't have my food and the guy told me "they lost my order" and that they would get it out for me. So we waited another five minutes to get the chicken, and I still had to pay full price for it, and only gave me a free drink. The thing that topped it off was the fact that they didn't even give me the boneless chicken wing flavors I asked for! The worst sonic I have ever been to. I won't ever stop at this one when I go through Trinidad again. Ever. Swerve. read more

We had a special order since my daughters have celiac and the manager was fantastic! He cane out and personally took our order and prepared it himself. Went the extra mile to make sure we were taken care of! Burgers for rest of order were regular Sonic fair, good! But the personal service was awesome! read more

I've been eating sonic for years and I have never been so disappointed with my food. Our order consisted of 3 burgers and a chicken sandwich, all of which came out like they hadn't even been under a heating lamp. We waited for upwards of 10 minutes for food that seemed like it was just sitting out on the counter for the last few hours. The cheese on the burgers wasn't melted and the fries and tots were just as cold. I am one of the least picky people when it comes to food and my experience at the sonic in Trinidad was about the worst I've ever had. I'd have given it half a star if it was an option. Two thumbs down. Boo read more

I agree with previous, 1 star is too much. Took about 35 minutes to get a meal. They didn't have banana for my shake so I got a Reese's one instead. Then when our food finally came out she said they don't have Reese's either. I got my money back for the shake and ate my cold burger as mushy fries without anything to drink. Ridiculous! read more

Horrible. Absolutely horrible. I can name a few instances where they completely f-d up. Ordered a cookie dough SHAKE for half price shakes and they charged me for a blast and made me a blast that wasn't even blended. Another time I ordered a medium chili cheese tot and there was just one layer of tater tots with chili and cheese, it wasn't filled up at all to where it was supposed to be, it had the amount of a small tater tot in it, and I've worked at a sonic before, I know how they're supposed to do things. Also ordered a breakfast burrito and they put WHITE cheese on it when it's supposed to have yellow shredded cheddar cheese. I've gotten quite a few undercooked corn dogs. Several times I've gone thru the drive thru and it took them 15 MINUTES TO ANSWER ME. They also scan their orders too early. A few minutes after ordering the screen will say that my order is coming out, and I don't get it until 10 minutes later, with items missing. Horrible service, horrible management, bad food, they are PATHETIC. (The picture is of a medium chili cheese tot, with the amount of a small) read more

Sonic Drive-In - Medium chili cheese tot. More like a small - Burgers Near Me - Trinidad, Colorado

You will wait. And I hope you get all your condiments the first time because forget trying to contact them a second time....

Pushed the button for service, about 3 minutes later they came on a said wait a minute please, then I watched 5 cars go through the drive thru, still no one has taken our order so we left, what kind of lousy service is this? Found it to be the norm in Trinidad. read more

Three strikes and your out and given 1 star. We're low carb folks, so we ordered two cheeseburgers without buns, but with mustard, catsup and mayo. The order came, but both cheeseburgers had buns. We push the red button--long wait, then we explain the presence of buns, and the server comes and gets them. In a few minutes the cheeseburgers return "bunless", but there's no mustard, catsup or mayo. We push the red button again, the server asks if packets of condiments are ok. We wait, the condiments arrive. So now we're ready to eat. What a disappointment. When the cheeseburgers with the non-requested buns were sent back, someone in the kitchen just peeled off the buns leaving a thick coating of the bun that was stuck to the meat--disgusting. Come on Sonic, get with program. Get some leaf lettuce for those low carb people who like their cheeseburgers "naked". And try to get the order right the first time. read more