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    8 months ago

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    9 months ago

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    1 year ago

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    4 months ago

    Very professional service and caring staff. I hope people will choose to use this testing instead of mammogram.

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    4 months ago

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    9 months ago

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    5 months ago

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    3 years ago

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    9 months ago

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    Farhad T.

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    10 months ago

    Have been going here for years and they are wonderful and the scan is easy. Always fast and painless and the staff are wonderful

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    Farhad T.

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    11 months ago

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    11 months ago

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    1 year ago

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    6 months ago

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    1 year ago

    Great place for ultrasounds. So easy, never a wait, staff is friendly and the appointment feels very efficient. Highly recommend.

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    9 months ago

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    1 year ago

    An excellent facility - - friendly, efficient, professional, caring, prompt. Most highly recommend.

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    8 months ago

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    11 months ago

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    1 year ago

    Wonderful experience and results came back in 24 hours was treated with kindness and no pain!

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    10 months ago

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    3 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - Sono Center

    Review Highlights - Sono Center

    Dr Kevin Kelly is an exprert at reading these and has trained the young woman who operates the machine we'll.

    Mentioned in 12 reviews

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    Imaging Specialists of Pasadena - Thank you All for being patient with your patients

    Imaging Specialists of Pasadena

    2.3(156 reviews)
    1.2 mi

    My Doc saw me on Friday, Regal approved my referral on Monday and on Tuesday RadNet/Imaging…read moreSpecialists called me. They had two openings that day! I took an appointment one hour after they called. Amazing, same day service! I have been to this location a few times in the last year or so for imaging and had ok service but this last appointment was good. I did have to wait about 30 minutes but the time went by quickly. One of the desk gals asked waiting patients if they would like a glass of water while they were waiting, she quickly obliged. When was the last time that happened to you in a medical office? The desk staff were polite and got the paperwork handled quickly. The MRI tech was polite and professional. There is generally a good vibe and good humor among all of the employees I encountered. This is a busy office yet it seems to run well now. My experience this time was better than in the past. The only problem with this visit has nothing to do with Imaging Specialists but with the parking. This building now uses Metropolis which is an awful parking system. You are forced to use it and you cannot pay with the swipe of a card or cash. Metropolis uses cameras and you must download an app or call them and go through a big hassle to pay. Metropolis has been sued and had to settle for millions for deceptive practices, overcharging, difficulty obtains refunds, big fines and now some sketchy parking company has a lot of your personal information. Just NO. The building should offer a better parking experience and so should the lot just down the street.

    NO SENSE OF URGENCY! My primary got me an authorization on the spot, my specialist saw me on 2…read moredays notice. But Radnet held up interpreting MRI results PASSED the promised 7-10 days. My care, that all the providers deemed urgent, was held up by them. It is unacceptable to have to wait 2 full weeks for imaging results on an acute injury.

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    Imaging Specialists of Pasadena
    Imaging Specialists of Pasadena - Sign of the business

    Sign of the business

    Imaging Specialists of Pasadena - More ripped wallpaper

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    More ripped wallpaper

    Women's Diagnostic Imaging Medical Center

    Women's Diagnostic Imaging Medical Center

    4.5(11 reviews)
    1.2 mi

    Terrible Billing Practices & Unprofessional Behavior -- BEWARE!…read more I had an extremely disappointing experience with Women's Imaging Center and Dr. Morris-Chong's office. We were charged $250 up front for a screening that our insurance, Blue Shield, confirmed was covered 100%. Blue Shield was shocked that this facility charged us the way they did. While billing mistakes can happen, the real problem was how the office handled (or rather, mishandled) the situation. Even after we sent them the official Explanation of Benefits clearly showing full coverage with no copay, they continued to deny the facts, gaslight us, and insist that our insurance required payment. We had to get Blue Shield directly involved, and they confirmed not only that the visit should have cost $0, but that they had already paid the center -- meaning the office attempted to double-dip from both us and the insurance. To make matters worse, trying to get a refund was a nightmare. Front desk staff like Barbara C. dodged calls and gave the runaround, claiming she didn't handle billing and would "talk to the doctor " and that "the person that does billing hasn't been in the office at all". Really? How is that possible? After a few calls someone did eventually email us but that person did not seem knowledgeable with billing practices. After weeks of back-and-forth emails (where we were nothing but professional and polite), they agreed to refund only $160 (they confirmed they were mailing it out July 7th) -- not the full $250. Weeks passed with no check, and when it finally arrived at the end of July, it was for only $90. After that? Total silence. They completely ghosted us. Blue Shield has contacted me to encourage me to file a grievance against this practice as they feel cheated as well since they already paid them long ago and are shocked by the mishandling of their billing with our case. We have full documentation -- emails, call logs, and letters from Blue Shield confirming our position -- and are happy to share them with anyone considering this practice. This isn't about the money; it's about the principle. No patient should be treated like this, especially when already dealing with the stress of a suspicious medical finding. Absolutely unacceptable and unethical behavior from a healthcare provider. Avoid this place at all costs.

    My fiancée had a consultation with Dr. Morris on October 8, 2024. We wanted to obtain a second…read moreopinion as my fiancée had a suspicious finding. Dr. Morris was amazing! She had the best bedside manner and explained everything to us to the point where we hardly had any questions. Whatever questions we did have were answered thoroughly. After the appointment, our nerves were calmed as we knew what to expect and were no longer in the dark about what the next steps were. I worked in the medical field for 12 years. I have never encountered a doctor like Dr. Morris. She is what every doctor should strive to be. Absolutely the best experience! I can't forget her office manager, Barbara! She is absolutely amazing--very professional and caring. Made the whole process simple and streamlined.

    Photos
    Women's Diagnostic Imaging Medical Center
    Women's Diagnostic Imaging Medical Center
    Women's Diagnostic Imaging Medical Center

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    Jim & Eleanor Randall Breast Center

    Jim & Eleanor Randall Breast Center

    2.9(210 reviews)
    1.4 mi

    The office staff lacked professionalism and compassion during my experience. While I understand…read morethat the parking garage fees are outside of their control, patients should be informed at the time of scheduling that: 1. Parking requires a fee, and 2. The fee is not validated by the office. This information is especially important for patients coming in for diagnostic testing or medical appointments, particularly those on a fixed income. I raised this concern with the front office staff, but my comments were dismissed rather than acknowledged. Transparency and empathy toward patients would greatly improve the overall experience.

    MANAGEMENT OF THE CENTER IS NOW RADNET…read more======================================== I just found out that RadNet is now handling management on this particular center. I am going to hold my breath and see how the billing process pans out. My technician this morning was great, as I mentioned I had a bad experience in the past where a male technician was rushed and there wasn't even a dressing room available. Now I always ask for a female and don't wear anything with metal. I sent a message to Yelp this morning because there is an old comment showing from their previous business manager that is not in response to my current review.

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    Jim & Eleanor Randall Breast Center
    Jim & Eleanor Randall Breast Center - In at 11 and out at 2:30.   $12 parking

    In at 11 and out at 2:30. $12 parking

    Jim & Eleanor Randall Breast Center - You'll be watching Christmas movies FOR HOURS!!!!!! Bring your thermos with breakfast, lunch and DINNER!!!!

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    You'll be watching Christmas movies FOR HOURS!!!!!! Bring your thermos with breakfast, lunch and DINNER!!!!

    Breastlink - Check in counter

    Breastlink

    2.4(20 reviews)
    1.2 mi

    F*********************ck this office!!!!!!! They're so unprofessional AND unqualified!!! There was…read moresuch an obsession trying to figure out who was at fault for not sending my records by the time of my appointment came, for at the end they needed to contact I.T. to help them view all of my images and tell my doctor. TO JUST REALIZE THAT THEIR RADIOLOGIST FELT OVERWHELMED WITH THE AMOUNT OF WORK HE HAD TO DO AND MISDIAGNOSED ME!!!!!!!!!!!!!!!!!!!! So not just their front desk staff was unqualified, but also their "radiologist." The owner replied to my review on Google, but then deleted it so they don't truly care to even remedy this. If this happened to me, I don't even want to know how older patients deal with this. This office has zero empathy for patients, and the whole office is so weird, dirty, and janky. Not all of their changing room doors lock to change, and not all of their robes have everything attached to tie properly. Please tell your doctor to refer you to anywhere else but here! Also their business hours are listed wrong

    I have experienced repeated administrative failures at this facility that significantly disrupted…read moremy care. I am genuinely concerned for other patients who may be facing a serious diagnosis and have their care delayed because of mismanagement. On multiple occasions, I received little to no notice that my appointment could not proceed because the office had not received the correct referral documents from my doctor. On one occasion, I rearranged my work schedule and drove in, only to be told upon arrival that my appointment was being cancelled, despite the fact that I had uploaded the referral document to their patient portal the week prior. No one had verified it. I have spent hours on hold with both Breastlink and my doctor's office trying to resolve similar issues ahead of other appointments. One fix could be for staff to emphasize to patients that verified referral documents are required or appointments will be cancelled. This would eliminate last-minute cancellations for both patients and staff. When appointments are cancelled and rescheduling takes weeks, that is lost time for people who may urgently need treatment. Referral mismanagement at a breast imaging center is not a minor inconvenience, it can have devastating consequences for patient outcomes. I would not recommend booking at this location.

    Photos
    Breastlink

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    Sono Center - diagnosticimaging - Updated July 2026

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