Will never use again for next construction project. We received delivery of order where part of the materials were the wrong color. At first wouldn't own up to error. Finally agreed to correct issue after a 2 month delay. Received new shipment. Part of the order was nice and new. The other part were old materials from yard that were damaged, faded and slightly different in size (patio bricks). Came and took back defective materials but has failed to credit us back around $900 worth. Owner ERIC has been unresponsive to emails and phone calls. Never there and avoiding us. Always tried to work with local suppliers but never again with Sonoma Materials. read more

Rude! Horrible customer service! I called to order a large amount of material for a job I'm working on. I was trying to ask clarifying questions about how much material I needed and the OWNER was unable to figure it out. He was very bullheaded and stubborn, refusing to even help us with an estimated guess of about how much a cubic yard of fieldstone weighs and then hung up on me. I called back and the other employee was very willing to help with the numbers calculation but left us on hold for 10 minutes and then disappeared. I had called last week for a similar question and he was equally gruff and unhelpful but I gave him the benefit of the doubt because they sounded busy, but he has proven that he's just rude through and through. Maybe he has lead poisoning??? 0/10 would not recommend shopping here. Wheeler Zamaroni is 1000 times better read more

Bad concrete. They supplied concrete for 107ft of curb and gutter at my house in Sonoma The mix did not have enough cement so it all has to be removed and done again. This has just happened. Erik the owners son came out and made a deal with me that was exceptable but the went back on his word. So now I have to go down the attorney road. I would advise anyone to take there Buisness elsewhere. I will post more as this mess gets resolved. read more

Worst customer service! we purchased materials from them for a house project. their driver damaged our property upon delivery and we had issues with the mix of materials. The owner was non-responsive to resolve issues. I would shop elsewhere! read more

I have done business with these guys for many years and I have always been treated well. It's the best place around for most of the things that they have, with a wide variety of materials to choose from and reasonable deals. read more

Main employee not wearing a mask and actively chewing and spitting tobacco throughout our visit indoors. Not COVID compliant! Not to mention only proposes most expensive materials and when questioned can't provide a reason. First and only visit. read more

Great selection of landscaping materials and a helpful staff. We laid an opalite gravel pathway and set it with a resin-type stabilizer. The results were great and the price was pretty darn good. read more

Sonoma Materials - Building Supplies Near Me - Sonoma, California

Great customer service and awesome team. Little high on prices but saves you soo much time and gas and its local.

UPDATE - It is now 2.5 months later and they have yet to contact me for an apology or reorder. I did contact my credit card provider and they credited the balance with NO contention from Sonoma Materials. I just wonder what their Customer Recovery policy must be! Shameful! read more

I was cheated by this company out of over 4 thousand dollars worth of stone. After purchasing the stone it was stacked on a pallet so i could not verify the square footage. The stone was installed on our wall project in Sonoma. The owner of Sonoma Materials sent someone over who verified the square footage that was installed. However, Sonoma Materials refused to credit for the shortage or even to return a phone call. In addition the people working at this company are rude and have no idea of what customer service is. I will never purchase from this business again. Use Crown Supply in Napa. They are far superior read more

I have been a customer since 1990. I love the family aspect of the business. Their selection is good and the quality of the product seems better than anyone else in the area. Sourcing material is a difficult process in any job and their selection and inventory make it easy to get the job done. read more

Dot do business with tHese guys. They ruined my back yard. Had hire a real professional to fix their mess.. No skills, No charm, no customer service and tooo expensive. read more

My grandfather bought some landscaping rock from Sonoma Materials. They scooped a bucket load into his pickup truck. When he got home it was discovered that he asked for the wrong type of rock, he provided the wrong name. Not only did Sonoma Materials allow him to return it, they had two nice guys offload the rock he did not want, then load the rock he wanted. They made all the necessary accounting adjustments. Everyone there was very helpful and friendly. We will return. read more

Responsive to little needs and big ones as well: I've gone here to "buy rocks" and pieces of flagstone for projects, and referred/ridden over with homeowners and a contractor for home renovation and new construction. Always helpful, informed, and polite. An excellent resource for little old Sonoma. read more

On July 21st Sonoma Materials dropped 10 yards of soil in my yard. The driver failed to tell me that they might break my driveway and I had no clue that could happen. When he was finished basically shaking the truck back and forth getting all the dirt out, the side of my stamped concrete driveway was broken. I called that day and was told he should have had me sign a waiver, which I would not have done, I would have had him drop on the driveway! The owner Erik takes full responsibility, yet two months later, my calls now go unanswered and nothing has happened. I took over a year getting rid of crab grass in my yard to go more zero-scape and brought the dirt in to complete this; now two months later, grass is coming up as we've been at a stand still. Bad business in a small town! This matter should have been resolved long ago. read more

Pretty sure this is my first 1 star review I have ever given! This company does not have good customer service at all! Long story short, delivered ground granite to house for landscaper, broke 3 sections of sidewalk on our corner lot, causing very large trip hazards. When pointed out to driver, he shrugged and basically said, Oh Well. This was April 19, 2019. We have been attempting to get Sonoma Materials to repair since then. Have been met with no return phone calls, being told all drivers deny it, then told concrete contractor would come fix after the owner came out and agreed it is a bad scene. No contractor has EVER arrived, now they have a family emergency (full empathy from me) but the contractor could still have come and fixed. Risk Management and Department of Public Works and Transportation have been called and reports filed. When I called today, as I was told Erik the "owner" would be in today, I was told he is not available until July 1st and when I asked abut what is happening with our sidewalk, I was hung up on (by Carlos). Not a company I would consider recommending to locals. Love to keep business local in Sonoma, but will not use them again. This is not over, Public Works is now involved, just wanted to let others know. I would like to mention this company was owned and run by Tony and Alena back in the day, they were stand up company owners. When it was handed to their son Erik, it seems as if issues began. Posted issues and opinions and warnings on a local Sonoma Valley Facebook page, which big surprise, was removed after upwards of 30 people had seen it and all but 2 replies were in support of us. Did not want this to turn into a p&ssing match, just want sidewalk fixed, nobody to get hurt and locals to be warned. Thanks Yelp! Feel free to e-mail with any questions Eileen1220@aol.com read more

Today, we were horrified to see one of this company's drivers in a large truck with trailer, force two cars into the path of oncoming traffic. This happened at 2 pm July 6, 2013 . read more

Very much of what you'd expect from a family business in a small town: The customer matters. I am a homeowner and I come here to get what I need for my little projects. Most recently I needed help on a rather large project. It was something these guys have never done. No one has, as far as I know but they had confidence and "can do" atittude to figure it out and give me a pretty decent quote and they would extend their service to Sunday when they are actually closed to the public. It really is as good as it gets. read more

Good selection...but disappointed with customer service today. Was told someone would come and help load our selection of paver type stones, but ended up doing it ourselves..We have lived in sonoma for 40 years....but I guess we were just a relatively small dollar customer [$160.00] and not worth the effort. read more