Our husky Sloane was very sick very fast and my husband and I had to make a very difficult and…read moreheartbreaking decision before she got worse. We called Dr. Morrison as heartbroken and desperate pet parents, unsure of what we were calling for and just guidance from a kind vet who may understand our grief. Dr. Morrison not only answered the call but explained in detail her services and promised us a peaceful night. It was EVERYTHING and more. Dr. Morrison's approach may not be for everyone and that is ok. But what I will say is she absolutely makes this time about you and your pet. She's completely honest with her approach, what to expect during the night and what you may help with during the process. Dr. Morrison really eases you into the moments, tells you to tell her your pace and is considerate of your heartbreak. After it was done, she gave us all the time in the world to grieve and say our goodbyes. We took an hour and not one word from Dr. Morrison because she knew we needed that time. She stepped away during that time and just told us to come get her when we're ready She also tells us to be completely honest with her during this process; the pace, the things we may want like paw print or fur, at the end she wraps your pet in a warm blanket with a pillow a stuffy and a pink boa. We kindly said the boa didn't really reflect our girl and she immediately understood and took it off. It didn't take away from our grief or the moment because you know everything she does is to try and help. I cannot recommend her services more and I'm without a doubt convinced that there is a reserved seat in heaven for Dr. Morrison because of what she does for families everyday and the peace she brought us will always be appreciated.

Dr. Morrison called me right back and was able to fit us into her schedule. She explained the…read moreprocess well, asked lots of questions to get to know our older boxer. She helped us thru the grief involved in this process and I would suggest you give her a call if you are in need of assistance. Thank you Dr. Morrison

Kudos to Dr. Sonnet Jarvis and her amazing physical therapy with our dogs. After our border collie,…read moreWalle, had a stroke, Dr. Jarvis' help made all the difference in his recovery. She is amazing.

My Chihuahua Bailey Rae has been receiving physical therapy sessions from Dr Sonnet Jarvis for a…read moreyear now. We were referred to her after a really rough recovery from her luxating patella surgery. Due to Bailey Rae being placed in so many splints she had developed pressure ulcers, lost strength/range of motion in her right back leg, her muscles atrophied, she became bowlegged as a result of this, and was on multiple pain medications. Dr Sonnet Jarvis took her time with Bailey Rae; developed an at home plan as well for me to not only make my home safer for Bailey's mobility but exercises for her to do as well. Since we've been in physical therapy, Bailey is only on an anti-inflammatory and her muscles have started to grow back, she's progressed more then what her Ortho surgeon had expected. My dog is actually able to have a happy life thanks to Dr Sonnet Jarvis. Her attention to detail and calming approach with my dog made the world of a difference. I just wish we would have found her sooner.

This surgery center has a knowledgeable and caring staff who provided several options for Moon to…read morehave her hip joint repaired. They took the time to explain the procedure and the recovery process, which we appreciated. Although the cost set us back financially for a couple of weeks, we are truly pleased with the services and all of the follow-ups. It has now been 3.5 weeks since the surgery, and Moon is already able to use her hind leg again after several daily walks. We still have three more weeks to go before the final examination with the same staff, but so far the recovery has been very encouraging. My advice to other pet owners is to communicate well with the clinic and carefully review the estimates so you understand the costs involved and can make informed decisions for your pet family member. Based on our experience so far, I do recommend this surgery center.

They took amazing care of my baby Spud. They talked us through everything and answered my millions…read moreof questions. The front office staff also were kind enough to let me cry on the phone when I was scared for my dog and just provided me with support. Such a scary time but wouldn't have wanted any other team with my baby!

I had to bring my cat in a second time for emergency and this is the place to go. Sarah at the…read morefront, Autumn the tech, and Dr. Lunt were so kind and helpful with my kitty and he's doing great. I will always recommend first pet!

I had to bring my dog for an emergency. Found out he was in kidney failure, despite of the…read moredevastating news the team was amazing. The quickness on treating him and the kindness that was shown to us we will never forget. Not crazy expensive either and their payments plans are reasonable.

We loved this place when it was Bell Ridge, we've been going here for about 15 years, since the…read morechange in ownership it seems more like a money grab, pretty sure this is our last visit

Unfortunately, this was a very disappointing experience…read more Our senior dog was sedated for a dental procedure that was then aborted due to construction-related issues in the building. No dental cleaning or treatment was completed. This situation felt entirely preventable, as construction was already taking place and we were never informed beforehand or given the choice to reschedule prior to sedation. What made this worse was the clinic's response afterward. Instead of taking responsibility or showing empathy, the focus was largely on explaining why it wasn't considered an error on their end. There was very little acknowledgment of how stressful this was for us or for our dog. Trust is critical when it comes to veterinary care. Between the preventable circumstances and the lack of understanding or apology afterward, we ultimately canceled our rescheduled appointment and chose not to move forward with this clinic. I hope management reflects on how situations like this are handled, because better communication and accountability could have made a big difference.

I have been going to Sunburst Animal Hospital for 25 years ! Dr Stevens has taken excellent care…read morefor my many dogs, big and small ! When I moved to Glendale , I needed a vet that wasn't afraid of Rottweilers and he came highly recommended to me. The staff is great too! He is so patient with us dog mom's who think we know what must be wrong. Sunburst is a very highly recommended practice and is always busy! Thank you Sunburst for taking care of all my dogs and there pups too.

When my parents left town, they came back to find me with all kinds of itchy spots. Mom tried…read moregiving me some Benadryl for a few days, but that didn't work. Once again, I went to one of my favorite places in the world, Sunburst Animal Hospital. I love everyone there!!! I've been going there since I blessed my family with my presence 9 years ago. Mom says she's known Dr Mark Stevens Forever. A little inside secret, ;) she seems to get mixed up on her time frames. She did say she worked with him at the Emergency Animal Clinic years ago before Doc had his own clinic. Mom saw behind the scenes, and how Doc truly cared and had a passion for treating furbabies. She knew that this was the doctor that she would always want for her furbabies. Your staff never disappoints!!! Thank you for your help. Steel Root

We had to make one of the hardest decisions a pet owner can ever face, and the staff at this…read moreemergency vet clinic treated us with such compassion and kindness throughout the entire process. They took the time to explain everything, answered all of our questions, and helped us make the difficult decision to peacefully say goodbye to our beloved husky when he was suffering. They gave us the time and space we needed, never made us feel rushed, and treated our husky with so much dignity, love, and respect. Even in one of the most painful moments of our lives, their empathy and professionalism brought us comfort. We will always be grateful for the kindness they showed our family during such a heartbreaking time. Thank you for helping our sweet husky cross the rainbow bridge with love and peace. We will never forget the care and compassion you gave us when we needed it most.

Thanks for responding. I thought I was rather succinct in my suggestion. VEG advertises that they…read moresee any kind of pet, even turtles and snakes. Seeing is much different than treating, and a veterinarian needs a different education and skill set for different animals. It is unrealistic to expect all veterinarians to treat all animals. That's why if someone has a pet that needs emergency care, they need to know if the specialty is available at a specific location. All I ask is that the phone receptionist, who asks what kind of pet is being brought in, indicates to the caller if a doctor with the needed skill set is on duty at that time. Otherwise, critical time, and potentially a life, will be lost needlessly. This could also be done on the website, with a bio of each doctor (as every other practice does), and current availability. If the desired type of care is unavailable, direct the user to another VEG location where the needed care can be found. I proposed this in a contact form to the main corporate headquarters, with no response. It's a simple change that could validate the compassion VEG claims to have. VEG's co-founder is an investor. Investors demand a return on that investment. I don't deny the need for people to make a living, but when the life of any living being has a price tag assigned to it, we have lost our humanity. I sincerely hope VEG isn't going down the Wall Street/private equity path where pets, and the owners who love them like a family member, are seen as a cash cow, but I'm afraid that may be the case. There are several eye-opening stories about that, and they can be found with a simple search. I have nothing else to add.

We had an amazing experience with PAWS. I made an appointment with them a few months in advance for…read moreour cat to be spayed and microchipped. They communicated in advance with reminders by text for our appointment. When we arrived the day of, the staff was friendly and transparent with their process and prices. We dropped off by 8am and picked up by 1pm. Their prices include 3 days of pain meds and we got her microchip done as well while she was out. I would definitely recommend them and will get our future pets fixed here as well!

Easy booking, easy check-in easy pick up everything went as expected. Price was the best that I saw…read morearound with the quickest availability.