I initially was going to write a terrible review due to the owners attitude and overt insults,…read morehowever after all was said and done I think he realized he was just having a bad day and apologized. His employee David ended up seeing the job through to fruition and was pleasant and did very good work. The good review is based on the work to my built in BBQ and that despite what happened I think everyone has bad days and overall work quality was very good.

A friend was at my house while the BBQ guys came to clean a gas grill due to mice taking up…read moreresidence in it! My friend said they did a great job cleaning and no critters have been seen since!

Ted continues to service my 20+ year-old Fire Magic Grill. With the cost of new grills these days,…read moreI feel it pays to keep an older grill working and in great condition. When Ted returns my grill, it looks almost like new. He usually picks the grill up on Monday and returns it on Friday. That way, I only lose it for a week and that's great. The price is somewhat high, but over the years it's been worth it to me. I use my grill 3 to 4 times a week year-round and the fact that it's still working great after 20+ years is a huge bonus.

Ted and the team at BBQ Rescue911 deserve 100 stars! Super nice, friendly, helpful people! They…read morerescued my 1996 TEC Sterling to as close to new as you can get and did it as promised in 4 days!! I will never use anyone else! Ted and his associate delivered our totally reconditioned TEC last evening despite the unbelievable wind and rain! For my first call to them, Ted's wife was wonderful to work with! Thank you Ted!!! It's great to get to know you and Go Cubs Go!!

Steve did a fantastic job cleaning our grill. We hadn't used it in probably over a year due to how…read moredirty it had gotten and not having the time to give it a proper cleaning. Steve was courteous, knowledgeable and professional from the get-go and was extremely thorough in his cleaning. He also provided some helpful advice for future use moving forward. Worth the price for the time saved and the outcome! Also appreciate that this business is owner-operated. Thanks, Steve!

Very pleased with the service, grill was cleaned to expectations. Good value and would recommendread more

In Buckeye AZ from Wyoming camping.. our grill wouldn't work.. After dealing w/ Home Depot ( which…read morewas a waste of time) & trying to fix it ourself w/no luck.. I started Googling trying to find Repair help.. I left a message w/Mr BBQ Repair.. & w/in minutes had messages & calls from them! Grill is working GREAT! Even called us to follow-up to make sure everything was working OK! TOTALLY IMPRESSED.. w/instant reply- calls & follow up!100% RECOMMEND THEM!!!

Tommy came on time as promised and did a great job cleaning our filthy bbq…read more We will call him again but sooner and in spring/fall. We felt bad it was so hot!!

What a gem this provider is. Showed up on time took care removing the grill. It came back looking…read morebetter than new. Highly recommend

It may seem like there are dozens of similar companies in the Phoenix area that provide the same…read moreservice as BBQ Cleaning Guru but believe me... not all grill restoration teams are created equal. Ed and his team have been doing this for coming up on 20 years. They are as honest as honest gets. No matter what grill & accessories you have, they will give their 100% and give you years and years of stress-free grilling by deep cleaning your grill. I had purchased a high-end grill off FB marketplace and while it was in decent shape to begin with, it was still used. When I got it back, other than some surface scratches that couldn't come out, the actual inner workings of the grill looked and operated as if brand spanking new. They even upgraded the briquettes for more uniform heating. This service isn't cheap, but it's quality. They don't make em like they used to is very true in the outdoor kitchen/grill space so this route is much better than replacing your old grill. I could genuinely be convinced that they replaced the grill grates, burners, and bbq interior with brand new parts... they got it that clean. They also converted the grill from propane to natural gas. While I haven't been able to test it myself yet since we're in the process of building the kitchen, they sent me a video of all burners and LED's functioning as expected in the shop. If you're researching between several companies, honestly just stop. These are the guys you want.

Robert did a great job cleaning our very dirty built-in grill. He was great at communicating with…read moreus before and during the project, arrived on time and was very professional.

Awesome work. Very careful and thorough. Would hire again! Also cleans BBQ's! Reasonable pricing.read more

This is the second time I have used Tracy to clean and repair my BBQ gas grill. He arrived on time…read morewith all the equipment and cleaning products he needed. He laid out tarps to protect our outdoor tiles from the greasy debris. He used cleaning fluids and scrapers to remove the gunk, and he replaced a faulty regulator. Tracy then shined the grill inside and out so it not only worked like new but the old surfaces looked bright and clean. The pricer was right for the amount of effort, and the cost of a replacement regulator part was less than I expected. I highly recommend using Tracy for your barbecues.

Tracy came highly recommended (from a friend of mine who is quite picky with services he gets.)…read more Tracy was a bit busy and several weeks out to come out and look at our BBQ grill issues - however once he got to our backyard, he checked everything out 100% and revamped our built-in 25 year old grill to make it like brand new. He told me that the grates on our grill have never been cleaned and offered to take it to his place to soak them in the cleaning liquid overnight. Then he threw in a couple of small items that made sense to replace at no extra cost. I've got nothing but great things to say about Tracy's services. If you have time and don't need to get your BBQ grill dialed in "today / tomorrow", Tracy should be able to take care of it.