We stayed in phase 3 room K1004 on the 10th floor. We have been staying at Las Palmas the last 5…read moreyears and I wish I had video or room pics. The view was amazing, the 3 bedroom condo we stayed in was one of the nicest rooms we have had in this resort. We had daily cleaning service, fully stocked modern kitchen and our master bedroom was very spacious with a jet bathtub, walk in shower for 2, and a nice size closet. Our daughters had a nice bedroom with private bathroom, they had 2 queen size beds in there bedroom. Only issue was the master bedroom was warm and could not get the room to cool down. Wifi is sketch but just got to reconnect every few hours.

ROCKY POINT TRAVEL WARNING: Avoid Condo Topaz B907 at Las Palomas Phase 1…read more Hey everyone, I wanted to share a major warning so no one else has their vacation ruined. We recently booked Condo Topaz B907 at Las Palomas Phase 1, and it was completely uninhabitable due to a horrific, overpowering odor inside the room. Even the resort housekeeper openly admitted to us that the room has a chronic, terrible smell and that the administration is fully aware of the issue. Yet, instead of fixing the problem or pulling the room from the rental pool, management continues to book it and charge premium rates to unsuspecting guests. We had to get Expedia involved to rescue us and move us to another resort (Esmeralda) because Las Palomas refused to properly handle it. To make matters worse, Las Palomas management refused to refund our $212.00 resort fee, which we paid in cash. They fraudulently claimed that WE were the ones canceling the stay, completely ignoring the fact that we were forced to flee a defective room. They stole our cash fee for amenities we never used. Save yourself the headache, smell, and stress. Avoid this dishonest resort and specifically refuse unit Topaz B907! If you must stay at Las Palomas DEMAND a different unit if they try to assign you to Topaz B907!!

This resort us so beautiful. I love our beautiful condo D509, from the new comfy couches to the…read moreMexican flair decor and of course the fantastic ocean view

Princesa de Peñasco is the only hotel I've stayed at while vacationing in Rocky Point, Mexico and…read moreit is for a good reason. The first time I ever stayed here was back in 2009 and I've been staying here ever since! To start off every condominium I've had the pleasure of staying has been a 3 bedroom, which includes two bedrooms on a lower level floor and the master bedroom on the second level. It's such a convenient condominium for a large family which needless to say, usually around 8-10 family members join us on our trips to peñasco, so it's always great! Although most people don't go on vacations to cook, my family and I get good use out of the kitchen that every condominium is provided with, we make everything from breakfast to dinner! Good way to save money if you don't mind all the cooking :) I love the fact that there are not only 1, or 2 but 3 POOLS in this resort!! Most hotels only have a semi good size pool and one or two jacuzzi's but the fact that this resort has 3 pools is amazing!! And on the occasions that I've been there most pools don't get packed at all, since there are so many to choose from, guests go to all 3 instead of staying all in the same pool!! No need to worry about accidentally kicking someone if you're trying to swim lol Lastly, the staff is very under appreciated! They give the best customer service and are always super kind and helpful! A few weeks ago my dad and I made our reservations for the summer and a worker by the name of Fernando was able to assist us through everything smoothly! (FYI: if you book online you only have to pay half of what the room will cost for your entire trip! And once you get to the resort on the day of your arrival date you pay the rest! It's great because you don't need to worry about having to pay it all in full!) Anyways, Fernando was able to assist us very well and provided us with the room we stayed in last time we were here back in 2015! If you ever read this Fernando, thank you for your help!!! We greatly appreciate it! I will always enjoy my stay in Princesa de Peñasco! my family and I already booked our trip for next month in July and we cannot wait to be there already, soaking up the sun and swim in the pool and enjoy everything that this resort has to offer! See you soon, Princesa de Peñasco!

Amazing first-ever stay at Peñasco del Sol! Booked the king…read moresuite with beach view and balcony, which is a one-bedroom with a pull-out sofa in the living room. Room was large and very clean; bed must have been a California king (since it was bigger than my king-sized bed). Kitchen area had a decent sized mini-fridge with an actual freezer, and a microwave. Interior walls are concrete/stucco, so I would imagine rooms are quiet even during the busy season. Our balcony was really only deep enough for standing room, not sure this is true for all rooms, but that was the only down-side. View was spectacular. All the staff was extremely friendly, and the bell person was especially informative. The included breakfast offered fairly minimal but well rounded selections; portions were ample--and delicious! They also offer an additional (paid) breakfast menu. Another on-site restaurant off of the casino area (La Arena 3C) was suuuuper good with amazing specials and happy hour pricing. On Taco Tuesday: three shrimp tacos and a chicken taco; three mini-quesadillas; a large bottle of jamaica aqua fresca; a beer; and a dessert special with two carajillos (coffee cocktails) and a small cake all came to $26.04. Ridiculous. We obviously ate there twice. There's a cute little "beach" area on the property just past the pool that overlooks the sea and has tables with umbrellas and lounge chairs, or daybeds. All with food/drink service. Perfect lounging (napping?) area. Since we were only visiting for two days we never left the resort property, and were perfectly happy with what was available to us. There is a drug store just across the street for water and other needs, but we brought all our own. Can't wait to come back and stay here again and explore the town!

The worse experience, room was absolutely horrible , broken shower head , dirty room, smell like…read moredrainage . Absolutely dirty mattress. There was pee stains in the toilet seat . Customer service was horrible. We paid almost 4K for 2 deluxe rooms and 2 master suite. They refuse to give me all 4 rooms and only gave me 3. Refuse to refund me . We requested lower levels or at least all In the same floor as we were traveling as a family ,we got them 1 in the 5th floor 3rd floor and second floor. At check out said they never took a deposit and they had taken $480 but couldn't find it . Literally every part of the stay was terrible . They said they didn't have valet parking but the guy outside said if we pay tune $500 pesos that he can tell receptionist to give it to us and then paid $30 each car for valet . I been staying at this hotel plenty of times in the past . Absolutely will never stay here again. Not sure how it changed so much in 1 month since our last stay was in early June of this year and in July it's totally changed. Never never never again!!!!

We have been coming to Rocky Point for the past five years, and have exclusively stayed at the…read moreSonoran Sky Resort. We chose this resort specifically for the heated bar pool, which is the only comfortable swimming option year-round. However, after this experience, we will not be returning here. We traveled here with our 2 year old son and are currently expecting another baby. The heated pool is a necessity for us, as young children cannot safely regulate their body temperature in the other "upper" pools, which are unheated, frigidly cold and not surprisingly almost always empty. In all our years coming here, children and adults have coexisted in the heated lower pool without issue. There was never a "nuisance" problem. This year, as my toddler was about to get in, we were stopped by security and told he wasn't allowed. The only sign posted states that children under 3 must wear a swim diaper. Our son was wearing one. When my husband addressed this with management, he was told it is a "new rule" that children are banned from the only heated pool on the property. Telling a family with a toddler (and soon an infant) to use the unheated pools is dismissive and medically soundless. Next year, when we have a 6 month old, we won't be able to use any pool on the property because the resort refuses to heat the family-accessible areas. This arbitrary rule has effectively ruined our vacation. If you are traveling with small children who need a comfortable water temperature, do not stay here. Sonoran Sky has made it clear that they no longer value families here. We will be taking our business elsewhere in the future.

We got a fast check in and went to the Restaurant to have late lunch…read more.. We split the Veracruz Fish. It was amaizing !!

Don't let the water slides and pirate ship fool you this is not a family friendly resort. This…read moreresort is for the party crowd. We spent 3 days here at the end of May and found out the hard way. People were drinking and dropping f bombs at the kids pool and there was explicit music being played and f bombs being thrown thought the stand alone condos. To top it off the service is not very welcoming. The reason for the 3 stars is the resort is clean and the location is amazing and is a great spot for a certain demographic but not family friendly. If you are looking for a place to take your family you will need to look elsewhere.

This was such a cute little resort, especially for the price. We stayed in G-702 our favorite thing…read moreabout this unit was that the A/C worked very well. The room and balcony were spacious. The King bed was comfortable. We spent most of our stay on the beach or at the swim-up bar at the resort. Happy hour specials were amazing 2 for $5 blended drinks. There are two bars within walking distance outside of the resort that we would highly recommend: Changos & Banditos. Make sure you bring cash, ATMs were not easy to find.

Peaceful, clean and well kept grounds, immaculate pool, friendly staff, great location, excellent…read morebeach views. Close to restaurants.

Sonoran grill Angie was our waitress, very nice…read moreNoe & Ramone we're the chef's. Mushroom cheeseburger was cooked absolutely perfect. We couldn't of been happier. I WOULD RECOMMEND.

So many of the negative comments about this place seem to be from pre-renovation. Stayed here for…read morefour days and especially enjoyed the restaurant staff for breakfast and the empty beach in front of the hotel.

Went to attend a friend's destination wedding. Drama at check-in. Took 2+ hours to verify our room…read morewas already pd in FULL. 1st night, couldn't sleep because toilet water running and A/C broken in hot room. Requested repairs but neither issue was successfully fixed. 2nd night, same problems plus toilet flooded into main room. Smelled awful. Waited 2+ hours for room change. In room phone was inoperable for 3rd time. Hotel phones in corridors also inoperable. So frustrating! No choice but get dressed at 11:00 pm and personally request hotel manager. Manager, Ingrid, was gracious, apologetic, professional and expedited our room switch. Thank you Ingrid. Family pools were filthy cloudy already in morning and pool floors rough, broken and jagged. Adult only,"priority guest" pool was a pleasant reprieve with seemingly cleaner water. I've had the good fortune to travel often and to many destinations around the world. So, I didn't expect the Ritz or the Westin, but did anticipate a fairly decent experience at a Hilton resort. Hands down, this was most unpleasant accommodation out of the hundreds I've been blessed to enjoy. Would have moved to another hotel if not for the wedding. The wedding itself was lovely and located on a platform at a quiet corner of the resort over the sea All-inclusive resorts can be fantastic, but this one is so "long in the tooth" , it must have a 100% renovation to be serviceable. SHAME ON HILTON!

Great park perfect location to Main Street. Very Safe and clean place. Showers decent good hot…read morewater. Not fancy by any means just usable.

I stay here every year in my RV. The location can't be beat; right between the high rise condos and…read morethe town an harbor. The sandy beach is the cleanest in Mexico, the tides are extreme so the beach and view are ever-changing. The park is large, flat, sandy. No palm trees or green except by the hot tub. It is very well staffed; the same faces every year to help with a problem. Security all night long; we see him walking all night with his flashlight. There is a community-managed 'Social Club' wiht Karaoke, Bing, LRC, Zumba and Line Dance. There is also a nice group of every-speed bicyclists in the winter months. Plus potlucks for special events. Nice Hot tub and showers.laundry. Vendors come through with propane, water, shrimp, breakfast burritos. This is a GREAT place to have work done on your RV! Paint, repairs, upholstery! I'm rating it a 5 because of the cleanliness, safety and location. It is what it is, it is NOT a palm oasis, but it is a well managed park in a great location.

We love our visits to Puerto Peñasco, each time is a new adventure in culture, atmosphere, beaches…read moreand food. Our stay at the Best Western Laos Mar Hotel & Suites allowed us to make the most of our stay's enjoyment. Just 10 minutes from Old Town Puerto Peñasco, the location is super convenient, very accommodating with more than enough relaxing activities for a wonderful time of leisure. With our opportunities to recurrently stay at many accommodations across and occasionally outside the country, and not a professional hotel reviewer, and not a regular business traveler - just a pleasure and needs traveler, I have established what I think is a concise technique for scoring the worthiness of each inn visited. My criteria are as follows and the results are: 1) ease of access to and from public or private ground transportation [Score: 4.0]; 2) convenient and safe parking [Score : 4.0]; 3) access, accuracy and convenience of check in and check out [Score: 3.8]; 4) atmosphere, ambience, public facilities, lounging areas and access to an office center and Wi-Fi access [Score: 4.0]; 5) overall customer service - including but not limited to Hospitality, Support Services, Concierge knowledge, communication, attitude and demeanor of staff [Score: 4.2]; 6) quality, cleanliness, value, convenience, amenities (i.e., ironing board, iron, TV, charging access, phone, et.al.) and comfort of rooms, beds, room safe and/or valet services [Score: 3.5]; Taking all the aforementioned categories in a scale of 1 star to 5 stars with 1 being the worst and 5 being the best a hotel can be! This hotel rates a: 4.6. Most positive points at this hotel are: not only a great pool and lounging area, picnic spots, plenty of umbrellas but they are literally beach front, albeit a slight walk, there is a magnificent waterfront white sand beach to quietly enjoy. Most negative points found here are: is a slight feel of isolation because of its location yet creating a very quiet environment. My price to value to overall assessment: excellent.

Found this Hotel by chance having stayed in Puerto Panasco…read moreand knowing the area. Liked that they have a security guarded gate , to this resort area. Inquired @ the front desk & asked to inspect a room. He gave us two rooms, one ocean view , one desert view. We were shown these rooms by a nice housekeeper. Both rooms were identical, except for the view.Cost difference $15.00 a nite. With three nites I opted for the savings. Rooms are nice , we had 2 Queen beds, & the tub was very nice for soaking. We tried the continental breakfast which was complimentary in the morning. It was very good with a wide variety of breakfast foods, scrambled eggs with sausage & Chickalitos were the main dishes! Guillermina Gutierrez who runs the kitchen & dining room was so delightful, helpful and has a sweet personality. We enjoyed her!!! This is a clean hotel. Housekeeping was great, exchanging towels & service to the room was perfect! Looking forward to our next visit! Would be nice to have a refrigerator& microwave as no ice machine was open, we purchased a 7 pound bag , which they delivered.Food not being available after breakfast till the restaurant opens for dinner, a microwave would be nice to have. Anyway nice stay!