This is a great place for speech and language therapy for your children…read more The entire staff is nice and professional. It's always as clean as a hospital. We have the pleasure of working with Ms. Sondi for speech therapy, my kids look forward to seeing her every week. My kids have been doing so much better with their speech since we've been coming to this location. I'm very thankful for their help and I really recommend enrolling your children at this location.

My child has been working with PSLS on various speech and cognitive issues, due to Autism, for…read moreseveral years and has shown great improvement in their communication over that time. The staff has been so supportive in teaching strategies for overcoming their deficits and I believe it has made a huge difference in their self-confidence and ability to state their needs. This really helps keep frustration and meltdowns to a minimum. I highly recommend their services.

Loving this place since day one, staff is very try professional and have communicated extremely…read morewell with us. Definitely recommend

Fun environment, amazing staff, great quality of care from therapist, and uplifting adminread more

I love Ally! They have helped my developmentally delayed son tremendously. They are friendly,…read moreorganized, and caring. If you are looking for behavioral interventions for your child I would highly suggest them!

This facility was absolutely horrible. I understand there is a shortage of staff but even their on…read morecall Drs were a no show. Our father wasn't getting the care he needed. They masked the fact that his infection was spreading. He was rushed back to the hospital with the infection spread to his bloodstream and his kidneys were failing. He is now in the ICU from the lack of care at Wellsprings. We as his advocates called and spoke to numerous people trying to get their help. They were horrible. Do not send your love ones here.

They are permanently closed, tried calling and phone just disconnects - verified drove by.read more

I CANNOT suggest this company. The therapy we have experienced over the past 1.5 years has been…read moreexcellent, but the administrative end is a mess. They are a small company (which I usually prefer) and do not have the resources to deal appropriately with insurance and billing. Those in charge of administration are not well equipped to do their jobs adequately and (at best) you will suffer financially for their inadequacies while attacking your personal character. I am canceling my services with this company and wish I would have looked elsewhere before I ended up in this mess. There are a lot of good resources out there for families with needs and the last thing a family with medically complex children needs is unexpected medical bills for services they were promised (multiple times) were covered both through AzEIP and insurance. If you are looking into Sunrise Therapy Services, your family has medical needs. You likely are overwhelmed with all the medical appointments of one or more of your family members. You need a company that helps you reduce your mental/emotional/physical load. Based on my experience, Sunrise Therapy Services will only add to those (sometimes insurmountable ) burdens. You do not need a company that does not have the resources to adequately do their administrative duties; you need a company that has a great history of communication and is able to take care of billing issues before they become big issues. Because this has not been my experience with Sunrise, I cannot recommend them. 0 stars - look elsewhere.

My child was attending OT here for the last bunch of years. Today I get a call saying that sorry we…read moreare cancelling your child's therapy as of today. He will be put on a wait list so that maybe in October he can come back! They would not tell me why it was only my child! The owner will not return a phone call! My child has abandonment issues and now he is in tears asking why she (his ex-occupational therapist) could not even tell him goodbye! (Such a good question)! I should have known better, the same thing happened 2 years ago with the speech therapist and he is still on a waiting list! If you choose to go here, be prepared to be dumped at the last minute and out of the blue!

I spent months unsure of what to do about a shoulder injury before a friend recommended Spooner and…read moreI finally scheduled an appointment. After a lot of negative experiences with medical offices, Spooner was a huge breath of fresh air! Literally every person on the team from the front desk to the therapists themselves are friendly and helpful. I worked with PT Julia and tech Chris, and they were both phenomenal - true experts in what they do. I also met with PT Alix a few times, and she's equally amazing. I went in afraid I was going to spend a lot of time and money only to be told I needed surgery. Instead I walked out three months later with a shoulder that is almost entirely healed, and an easy-to-follow program to do at home. I still can't get over what a pleasant experience this was from start to finish. They have truly set the bar for all other providers I see in the future. A few things that set Spooner apart from other medical offices I've been to: 1. They offer a free consultation. If you're not sure physical therapy can help you, go in for a consultation! You'll get an honest answer. 2. They did not pressure me to schedule excessive or unnecessary appointments. I went in thinking I'd need to go 2-3 times a week and was pleasantly surprised that they recommended once a week, and then eventually every two weeks. 3. The billing is transparent and honest. My insurance wouldn't give them a price ahead of time, so Spooner had me pay an estimate based on what other clients with my insurance paid. When my claims were processed and their estimate was slightly higher than my contracted rate, they immediately applied all of the credit from my overpayments. I didn't even have to ask for it - I just walked into my appointment, greeted by the pleasant news that I didn't need to pay that day because I had credit on my account! 4. There were never any surprise charges or codes added on to my appointment. When Julia suggested we try dry needling (highly recommend btw), she made it clear there was no additional fee, and that was accurate information. 5. I feel very set up for success doing exercises at home. They have a really helpful app with my personalized program in it that includes videos of how to do the exercises, and they also gave me printed versions as well. (If you want physical therapy to be successful, you MUST do the exercises at home!) I could go on and on about how great Julia and the Spooner team are. I really can't recommend this practice highly enough.

Scheduling is insane. It took me over 12 weeks to get in even though I told them I only had access…read moreto my insurance for 15 weeks and I'd initially been referred for six sessions. The scheduling person promised me they always had tons of openings if I got on their wait list, but the openings never came. (Then they told me it was because they kept those for established patients, but those also never opened up for me, so I think it's just extremely hard to schedule--and they can't or won't accomodate people who may need to get in sooner.) The physical therapist is pretty good and gives a lot of feedback. Some of the techs are good, others seem to be on a bit of a power trip or not paying attention and kind of just going through the motions. I think I had a different tech every time I went in. Working with the techs is often about the same as doing the exercises at home (with added bike/treadmill time); they don't really give good pointers or anything. Spooner is very slow about updating exercises in the app. You basically have to remind them. I'm glad the AC works again; it gets pretty hot in there. Also didn't realize there were more convenient locations when I booked, but that was my fault.

We have been going to this office for 4 years and have family members who have gone for 9 years…read more This office has gone so incredibly downhill since switching over to Arbor. We've been ignoring it because they are close and easy to get same day appointments. We had an appointment today at 3:30. The waiting room was packed and I overheard parents saying they were there to see the same doctor. I asked the front desk staff if they were behind (15 minutes after my scheduled appointment) and was notified the doctor still had 3 patients in front of us. I asked the front desk why they didn't call people to tell them that they were so far behind, and she said they didn't know. You don't get delayed THREE appointments that quickly. They also failed to tell me when I checked in for the appointment. Do better. We shouldn't have to juggle kids in your waiting room (especially ones who are very anxious for scheduled vaccines) because you are running behind and don't tell anyone. Pure insanity. We will be looking for a new pediatrician after today.

We've been going to this clinic for a couple of years, and up until now, our experiences have been…read moregenerally okay. However, our most recent visit made me seriously consider finding a new clinic. During this visit, I was informed there was an issue with our insurance. I provided the current insurance card and a reference number from our insurance company at the front desk, and was asked to wait in another room. When the nurse came to bring us in, I asked if the insurance issue had been resolved. At that point, a staff member at the front office abruptly responded, "That's why I asked you if you wanted to pay out of pocket for today!"--in a noticeably rude tone. It's disappointing that one unpleasant interaction can overshadow the efforts of the many kind and professional staff members we've encountered in the past. I understand that, to some staff members, we may be seen as "patients" and not "customers," but basic respect and kindness should still apply. I genuinely hope this individual can take to heart the simple principle of treating others the way they would want to be treated.

Took our little guy to here 3 days after the hospital. I was so scared when looking for a peds…read moredoctor for him as he is my first son but when we met Dr. Speed we were so happy. She is the absolute best. She was attentive very understanding and I feel like because I'm a new parent I would ask questions that some doctors may blow off or excused it as new parent questions or scare she took everything and explained it thoroughly with condescension. Honestly made being a first time parent easy

Pathetic that they call themselves a pediatrician office yet turned away my child for refusing to…read morevaccinate them so young. It's all about the paycheck for them, I shouldn't be surprised but I am. Don't waste your time.