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Sonus Hearing Care Professionals

3.9 (23 reviews)
Open 8:30 am - 5:00 pm

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1 month ago

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4 years ago

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Jessica N.

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3 years ago

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Jessica N.

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5 years ago

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4 years ago

Very nice and clean office. Staff is amazing. I'm glad that I chose this location to come to.

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4 years ago

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6 years ago

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4 years ago

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4 years ago

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7 years ago

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Lori W.

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7 years ago

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Jessica N.

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7 years ago

Courteous, knowledgeable staff. Efficient appointment. Pricing is tough without insurance coverage. Thank you

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Jessica N.

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8 years ago

My daughter has been seeing Joan for over eight years now and she absolutely loves her! Service is always friendly and helpful.

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Jessica N.

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7 years ago

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5 years ago

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7 years ago

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Jessica N.

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6 years ago

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Jessica N.

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7 years ago

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Jessica N.

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11 years ago

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8 years ago

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Lori W.

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7 years ago

Very professional. The exam was fine. I found it difficult to understand if I should get hearing aids or not.

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Lori W.

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8 years ago

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Jessica N.

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13 years ago

This company sends way to much unsolicited junk mail and refuses to stop sending it despite numbers of calls.

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Ask the Community - Sonus Hearing Care Professionals

Where can I find Joan Sprick, Liz Tucker or Amber Lindner?

Hi Elaine, Thanks for your inquiry. You can find Joan Sprick at our Laguna Hills clinic, Amber is now working with all of our clinics and is based out of our administration… Read more

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Review Highlights - Sonus Hearing Care Professionals

Very professional and friendly I recommend them for any hearing assistants.

Mentioned in 2 reviews

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Sonus Hearing Care Professionals

Sonus Hearing Care Professionals

4.6(20 reviews)
5.8 mi

I was A little nervous at first, receptionist made me feel very calm, and took my information, I…read morefilled out my papers. The test was quick and I was sitting in front of the Dr. in no time at all. My wife thinks I'm going deaf, but my doctor told me that I'm above average for my age and then I'm doing quite well. My diagnosis was I'm more distracted than I am deaf :-). It was a very pleasant experience. M

Worst experience I've had with a company! I confirmed my appointment multiple times both via phone…read moreand by email as I was instructed. Thankfully I called the day before my appointment to confirm again because I was told my appointment was never officially scheduled and the time was no longer available! The office also told me they take my insurance but later backtracked and said they don't and that I'd need to talk to my insurance because Sonus didn't understand my referral...I talked to my insurance and they were confused what the issue was! I kept calling Sonus and was on hold and had to get call backs all day and they finally admitted it was their mistake and there was no issue after all! Because of all of this, and my urgent need for a hearing test, I had to drive 2 hours away somewhere else. Sonus Irvine absolutely wasted a full day for me and forced me to drive so far away. Absolutely never trust this office for an appointment! It is mind blowing that they did not know how insurance or referrals work and it took them so long to finally admit everything was in order on my end.

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Sonus Hearing Care Professionals
Sonus Hearing Care Professionals
Sonus Hearing Care Professionals

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Robert M Pettis, MD  MSPH

Robert M Pettis, MD MSPH

3.6(77 reviews)
3.8 mi

The office staff woman I spoke to was incredibly rude. I am surprised a physician would employ…read moreoffice staff that spoke so unprofessionally. Among other things, when I told her that I'd called five times in the last 45 minutes she said that she was looking at the call log and there was no indication that I called. Implying that I was lying was a surprise and very insulting. But really there are a host of other ways she was insulting and difficult. If Dr. Pettis is as careless about his care as the office staff is about their interactions with patients, then this place should be avoided.

I tried to make an appointment with Dr. Pettis and Jennifer, his office girl was so rude. This…read moredoctor was recommended to me, but she did not know that he only comes into the office once a month, and I could only see a nurse. The office is now on Barranca Pwkw. Dr. Pettis would never have any patients if they had to speak with Jennifer firsst. This office girl, named Jennifer should not be representing this doctor, and a doctor is only as good as his office staff. Jennifer appeared to me on this date of October 15th, 2025 as a very mean, rude person, who I do not wish to ever come in contact with, and Dr. Pettis needs to have a serious talk with her. Someone in his office should change all of this outdated information such as address, etc. which appears online.

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Robert M Pettis, MD  MSPH
Robert M Pettis, MD  MSPH - Author of this review October 12, 2025      Gloria Russell

Author of this review October 12, 2025 Gloria Russell

Robert M Pettis, MD  MSPH

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Sonus Hearing Care Professionals - audiologist - Updated June 2026

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