Great experiences, with Dr. Hoffman and staff. My questions and needs were answered and met, and…read morethe customer service is first-rate, before and after I purchased hearing aids. My new ENT also thinks very highly of them. I absolutely recommend this office if you're looking to purchase new hearing aids.

My profession is closely related to audiology, I am a business owner, and I am also a 20 year user…read moreof hearing aids. The summary of my experience with Dr. Hoffman is that she is 200% more diligent, effective, and communicative as my previous four assessments. I love my new aids, and continue to tweak them for maximum comfort and support. There is a certificate on the wall behind her that is awarded to a small portion of audiologists by the professional association of audiologists for outstanding knowledge and contributions to the field. Her individual attention and support would have informed me of this even without the certificate, but it's nice to know my opinion is shared!

I've been receiving treatment at Shohet Ear Associates since around 2014--from Dr. Shohet, Dr…read more Zuniga, their PAs and audiologists. ALL of these professionals and their support staff have provided me with excellent care. I've told them that they are like the Neiman Marcus of ENT care. While Dr. Shohet has been my regular guy over the years, I was very happy with the treatment I received from Dr. Zuniga a year or two ago. I highly recommend Shohet Ear Associates.

I accompanied my adult daughter for a second opinion ear exam. She was distressed by the…read moresuggestions and lack of success from previous medical care and was afraid she'd have to have her eardrum punctured to remove fluid. Dr. Shohet was wonderful, said there was no longer fluid present, and suggested ideas to restore hearing that no one had presented before. My daughter was pleased and relieved. Follow up visit scheduled in a month, time recommended for at home procedures.

I can't say enough about this great practice. From making the appointment, to being greeted on…read morearrival, the care received, and all the way through exit, it was a quality experience. The staff is courteous and friendly, the facility is first rate, and of course the care provided is highly professional and effective. The front desk staff are to be commended, and without question. The audiology care that I have received has been spectacular. I know, so many people push back on the idea of hearing aids, but I knew I needed them. ENT Specialists made the experience seamless, and provided just the care that I needed. I'm very pleased know that I have them as my care for hearing needs, and I think you would be as well

Arrived at the requested appointment time and waited 1 hour before seeing the Doctor. Tiny packed…read moreoffice with the sun blaring in because of broken window shades. Unfriendly office staff. If I either need attention to my ears again I will go somewhere else.

I was A little nervous at first, receptionist made me feel very calm, and took my information, I…read morefilled out my papers. The test was quick and I was sitting in front of the Dr. in no time at all. My wife thinks I'm going deaf, but my doctor told me that I'm above average for my age and then I'm doing quite well. My diagnosis was I'm more distracted than I am deaf :-). It was a very pleasant experience. M

Worst experience I've had with a company! I confirmed my appointment multiple times both via phone…read moreand by email as I was instructed. Thankfully I called the day before my appointment to confirm again because I was told my appointment was never officially scheduled and the time was no longer available! The office also told me they take my insurance but later backtracked and said they don't and that I'd need to talk to my insurance because Sonus didn't understand my referral...I talked to my insurance and they were confused what the issue was! I kept calling Sonus and was on hold and had to get call backs all day and they finally admitted it was their mistake and there was no issue after all! Because of all of this, and my urgent need for a hearing test, I had to drive 2 hours away somewhere else. Sonus Irvine absolutely wasted a full day for me and forced me to drive so far away. Absolutely never trust this office for an appointment! It is mind blowing that they did not know how insurance or referrals work and it took them so long to finally admit everything was in order on my end.

Dr Zuckerman is BY FAR the most down to earth, relatable, caring and attentive doctor anyone in our…read morefamily has ever encountered. My 20 year old daughter has been getting step several times a year and he's been great about calling in the Rx when she's out of state at college. We finally decided to have her tonsils out (for the second time!) and he performed the surgery. He was thorough and took his time explaining the procedure to me and my husband and when I called him at 8AM on a Sunday morning, he called back within minutes and got some new meds called into the pharmacy for her. He is not only an expert at what he does but he's a as good of a human as he is a doctor. He cares about his patients and makes himself available to them. His staff is also fantastic! I wish he was an expert across all medical fields so my whole family could use him for all of our medical needs.

Dr. Zuckerman is one of a kind physician. Very collaborative, he truly cares, listens attentively,…read moredoesn't rush and is clearly in a class by himself ! In a word.....brilliant! Laine L.

I would avoid doing business with UE. I recently purchased custom IEMs from 64 Audio and Alclair. I…read morefirst tried to contact 64 Audio, Alclair, and UE. I wanted to speak to an agent about specific issues with my IEMs. I connect with 64 Audio and Alclair. Both companies responded and answered my questions. I would recommend 64 Audio and Alclair. You get to talk with someone and it doesn't take you 4 freaking days (and still no response) BTW: I did spend over $2,000 on my custom fits. Too bad, UE.

The biggest rip off ever! I've been playing music for 40 years and have never been so disappointed…read morein a product! They mold to fit your ears, a couple hundred bucks, I get it, but the quality is about $49.95 what's the other thousand bucks for??????? Plus they don't even stay together so you have to worry about losing the buds as they fall off!!!! Only to get a response from the maker saying I have to be careful with them. Well no shit I just paid $1200 of coarse I'm gonna be careful I have a $200 pair that blow these away don't waste your money! 0 stars!

Dr. Rodrigues was great. She performed a hearing exam on me and was knowledgeable and thorough…read more Highly recommend!

Amazing hearing is, indeed, amazing. Ann and the office team are thorough and helpful…read more I give it five stars.

The office staff woman I spoke to was incredibly rude. I am surprised a physician would employ…read moreoffice staff that spoke so unprofessionally. Among other things, when I told her that I'd called five times in the last 45 minutes she said that she was looking at the call log and there was no indication that I called. Implying that I was lying was a surprise and very insulting. But really there are a host of other ways she was insulting and difficult. If Dr. Pettis is as careless about his care as the office staff is about their interactions with patients, then this place should be avoided.

I tried to make an appointment with Dr. Pettis and Jennifer, his office girl was so rude. This…read moredoctor was recommended to me, but she did not know that he only comes into the office once a month, and I could only see a nurse. The office is now on Barranca Pwkw. Dr. Pettis would never have any patients if they had to speak with Jennifer firsst. This office girl, named Jennifer should not be representing this doctor, and a doctor is only as good as his office staff. Jennifer appeared to me on this date of October 15th, 2025 as a very mean, rude person, who I do not wish to ever come in contact with, and Dr. Pettis needs to have a serious talk with her. Someone in his office should change all of this outdated information such as address, etc. which appears online.

Knowledge DR and staff. Easy to work with and listen to patient. Helpful and want to ensure your…read morehearing experience is the best it can be. Great service and follow up care.

2024. First, the service to clients is excellent. However,…read morethe optics of the whole staff wearing masks is ludicrous. It suggests that their decision making may be faulty about patients' care if they still deem that DOUBLE masks are still needed. Knowing the use of masks has been debunked and still embracing them is off-putting.

Michele Wilson is really wonderful at making you feel comfortable and explaining hearing tests and…read morehearing issues. As my age advances, I was worried about my hearing, and wanted a baseline hearing test, which Michele was able to provide. We also went over hearing loss prevention, hearing health and she offered really great advice. When the time comes to be rechecked, I will return to see her. Thanks, Michele!

I am very grateful to Dr. Wilson! I found her website on a search for specialty ear plugs to help…read moremy father-in-law who is recovering from a stroke. After leaving a message with her office staff (very friendly), I promptly received a call from from Dr. Wilson. She asked about our situation and instead of trying to sell her services or the ear plugs she offers, she generously gave me tons of insights and tips for helping my father-in-law and our family cope and heal from this tragic event that has shaken our world. Unfortunately we don't live in Irvine and cannot work with Dr. Wilson directly as a speech pathologist. But, nonetheless, she was able to make an impact--offering the support she could (and didn't have to). From our conversation I could tell she is a compassionate and knowledgeable provider. I highly recommend her.