Hearing test results in hand from my medical provider, I then needed to find a good audiologist who…read moresold a few brands and would expertly customize and program them to my specific needs. I had tried a pair of aids in the past but became frustrated as they hadn't been fitted properly and I quit wearing them. I searched the internet, read the bios and reviews and settled on Hoffmann Audiology in Irvine. I had asked friends for recommendations but found most audiologists were in large practices or clinics and I preferred an independent so Dr. Hoffmann was an easy choice as her credentials, experience and reviews are outstanding. She is friendly, gentle and very patient. I was in excellent hands. She worked with me in thoroughly explaining and demonstrating the technical aspects of the aids and how the sounds would work in my ear canals. After trying out her loaners, it was easy to determine the specific aids I wanted (and needed) for my lifestyle and already they are an integral part of me. You won't be disappointed with the exceptional professional care and attention you will receive from Chris and her husband Noel.

Great experiences, with Dr. Hoffman and staff. My questions and needs were answered and met, and…read morethe customer service is first-rate, before and after I purchased hearing aids. My new ENT also thinks very highly of them. I absolutely recommend this office if you're looking to purchase new hearing aids.

I've been receiving treatment at Shohet Ear Associates since around 2014--from Dr. Shohet, Dr…read more Zuniga, their PAs and audiologists. ALL of these professionals and their support staff have provided me with excellent care. I've told them that they are like the Neiman Marcus of ENT care. While Dr. Shohet has been my regular guy over the years, I was very happy with the treatment I received from Dr. Zuniga a year or two ago. I highly recommend Shohet Ear Associates.

I accompanied my adult daughter for a second opinion ear exam. She was distressed by the…read moresuggestions and lack of success from previous medical care and was afraid she'd have to have her eardrum punctured to remove fluid. Dr. Shohet was wonderful, said there was no longer fluid present, and suggested ideas to restore hearing that no one had presented before. My daughter was pleased and relieved. Follow up visit scheduled in a month, time recommended for at home procedures.

I can't say enough about this great practice. From making the appointment, to being greeted on…read morearrival, the care received, and all the way through exit, it was a quality experience. The staff is courteous and friendly, the facility is first rate, and of course the care provided is highly professional and effective. The front desk staff are to be commended, and without question. The audiology care that I have received has been spectacular. I know, so many people push back on the idea of hearing aids, but I knew I needed them. ENT Specialists made the experience seamless, and provided just the care that I needed. I'm very pleased know that I have them as my care for hearing needs, and I think you would be as well

Arrived at the requested appointment time and waited 1 hour before seeing the Doctor. Tiny packed…read moreoffice with the sun blaring in because of broken window shades. Unfriendly office staff. If I either need attention to my ears again I will go somewhere else.

Worst experience I've had with a company! I confirmed my appointment multiple times both via phone…read moreand by email as I was instructed. Thankfully I called the day before my appointment to confirm again because I was told my appointment was never officially scheduled and the time was no longer available! The office also told me they take my insurance but later backtracked and said they don't and that I'd need to talk to my insurance because Sonus didn't understand my referral...I talked to my insurance and they were confused what the issue was! I kept calling Sonus and was on hold and had to get call backs all day and they finally admitted it was their mistake and there was no issue after all! Because of all of this, and my urgent need for a hearing test, I had to drive 2 hours away somewhere else. Sonus Irvine absolutely wasted a full day for me and forced me to drive so far away. Absolutely never trust this office for an appointment! It is mind blowing that they did not know how insurance or referrals work and it took them so long to finally admit everything was in order on my end.

Heartless. Unprofessional. Absolutely unacceptable…read more I never thought I'd have to write a review like this, but what happened today at Sonus Hearing Care in Irvine was beyond upsetting. My 86-year-old father with Alzheimer's and my mother had an appointment with Amy Lopez at 09:30 AM. We were running 8 minutes late -- life happens when you're caring for elderly parents -- but I even called 5 minutes before to let them know we were on our way. When we arrived, instead of compassion or understanding, the receptionist was laughing and chatting on the phone while I waited. Then, after making me wait another 5 minutes, we were told that Amy Lopez would NOT see my mother because we were late. Do you know what it takes to get two elderly people, one with Alzheimer's, ready and transported to a medical appointment? The effort? The stress? And to be turned away over 8 minutes -- after we called ahead -- was cruel. And to make matters worse, the office was filthy. The floors were disgusting, and the testing room where my mom was supposed to be seen was unsanitary and uncomfortable. As someone who works in healthcare, I was horrified. Compassion and dignity are the foundation of patient care -- and this place has neither. If you care about your loved ones, do NOT bring them here. Especially not to Amy Lopez. Patients deserve better. Elderly patients deserve much better.

Dr Zuckerman is BY FAR the most down to earth, relatable, caring and attentive doctor anyone in our…read morefamily has ever encountered. My 20 year old daughter has been getting step several times a year and he's been great about calling in the Rx when she's out of state at college. We finally decided to have her tonsils out (for the second time!) and he performed the surgery. He was thorough and took his time explaining the procedure to me and my husband and when I called him at 8AM on a Sunday morning, he called back within minutes and got some new meds called into the pharmacy for her. He is not only an expert at what he does but he's a as good of a human as he is a doctor. He cares about his patients and makes himself available to them. His staff is also fantastic! I wish he was an expert across all medical fields so my whole family could use him for all of our medical needs.

Dr. Zuckerman is one of a kind physician. Very collaborative, he truly cares, listens attentively,…read moredoesn't rush and is clearly in a class by himself ! In a word.....brilliant! Laine L.

I would avoid doing business with UE. I recently purchased custom IEMs from 64 Audio and Alclair. I…read morefirst tried to contact 64 Audio, Alclair, and UE. I wanted to speak to an agent about specific issues with my IEMs. I connect with 64 Audio and Alclair. Both companies responded and answered my questions. I would recommend 64 Audio and Alclair. You get to talk with someone and it doesn't take you 4 freaking days (and still no response) BTW: I did spend over $2,000 on my custom fits. Too bad, UE.

When you buy 500 dollar ear buds you would expect great customer services. Mine broke so I'm told I…read moreneed to pay for the repairs and pay for shipping back to UE. Epic Fail I would not recommend this company at all.

Dr. Rodrigues was great. She performed a hearing exam on me and was knowledgeable and thorough…read more Highly recommend!

Amazing hearing is, indeed, amazing. Ann and the office team are thorough and helpful…read more I give it five stars.

Ive been seeing Dr. Pettis for several years. This man was the only person that truly diagnosed my…read moreTMJ. I had seen two other ENT's prior to him and he figured out my neck pain immediately. He is truly gifted in his craft and has been a true blessing to me. Not sure that the negative reviews are about, I have to totally disagree, I have never experienced nothing but the best chair side manner with him.

Stopped going to Dr Pettis because one of his staff was not following up with getting approval for…read morespecific procedures. Plus they were short with answers on the phone and wouldn't return calls. He's a good doctor but some of his staff need to manage how they speak to people over the phone and follow up when they say they will.

Knowledge DR and staff. Easy to work with and listen to patient. Helpful and want to ensure your…read morehearing experience is the best it can be. Great service and follow up care.

2024. First, the service to clients is excellent. However,…read morethe optics of the whole staff wearing masks is ludicrous. It suggests that their decision making may be faulty about patients' care if they still deem that DOUBLE masks are still needed. Knowing the use of masks has been debunked and still embracing them is off-putting.

Great provider. Very knowledgeable She really knows her stuff. Our family loved her services and…read moreavailability.

Michele Wilson is really wonderful at making you feel comfortable and explaining hearing tests and…read morehearing issues. As my age advances, I was worried about my hearing, and wanted a baseline hearing test, which Michele was able to provide. We also went over hearing loss prevention, hearing health and she offered really great advice. When the time comes to be rechecked, I will return to see her. Thanks, Michele!