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    SONV Properties & Management

    5.0 (1 review)
    Open Open 24 hours

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    2 hours

    Response rate

    100%

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    24 days ago

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    Leah C.

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    Graham Team Real Estate Advisors & Property Management

    Graham Team Real Estate Advisors & Property Management

    (24 reviews)

    Anthem, Southeast

    This team is hands-down the best property management I've ever interacted with. Jamie, Tyler and…read moreJackie have all handled my concerns promptly and effectively. If you need a professional in the real estate business, I doubt you can find a better team particularly in this region. I just wish he had an office in South Louisiana to handle my family's rental and commercial properties over there.

    I researched for several Property managers to meet in person at their office. Graham team was 1 of…read more4 PM companies that i liked. I live in California and I needed to find a good, reliable PM to manage my pending rental property in LV. My goal was to close 4 properties by end of 2026, and ultimately have 10 rentals and needed to find a good PM and wanted to build a good relationship for the long term. Their reviews were solid and I spoke with Tyler at the beginning of researching for PM to manage my pending rental property in Las Vegas. After having a phone conversation, I wanted to meet with Tyler in person to discuss and decide if Graham team was the right PM for me. At this point I liked the reviews and the phone intro from Tyler. i sent a text to Tyler to arrange in person meeting , and confirmed that i was visiting. Everything sounded good... Until i traveled to Las Vegas on the day of the meeting in the morning. I drove about 6 hours from Cali to meet Tyler and contacted him 2 hours before our meeting to ask if we can meet earlier since i arrived earlier than expected. The text i received was nothing but utterly unprofessional and upsetting to me. Tyler responded via text that he wasn't sure if i was coming or not for some reason. Im coming from Cali and driving back and forth for 12 hours, so I had to plan my day a week prior and wanted to make sure this meeting was accomplished. The text response was nothing but upsetting and shocking to me because Tyler assumed that i was not coming, rather than following up via phone call or even a text 1-2 days before meeting to confirm the meeting. I will never work with a business that ASSUMES everything. How can you trust and leave your rental property if the PM assumes and doesnt follow up and have a decent communication skills?? It literally ruined my day completely and wasted my time. I would never recommend this type of unprofessional company to anyone. I would be horrified how they deal with tenants issues...! Im onto hiring PM within next week and this team is definitely not on my list.

    Five Star Property Management - The Truth.

    Five Star Property Management

    (97 reviews)

    I had been managing our home for many years and was hesitant bringing on a property manager. Now…read morethat I have done so, I'm so glad to be working with Five Star Property Management and the Blue Team. Matthew and Randy from Five Star Property Management mentioned they have a philosophy of treating customers' homes like their own, and it really feels this way. I experienced some unforeseen problems with an existing tenant. The Five Star Property Management team has really taken it upon themselves to work with me through these problems which I appreciate. They were even able to surface problems with this tenant that weren't caught before. In terms of the Blue Team that I work with, Dominique and Trinity have been amazing. They are currently helping turn the home over after a challenging move out situation, and I appreciate how proactive they have been with communications and getting the home ready. I also appreciate the sense of urgency they are working with as it is not easy as a home owner to have a home sit empty. If you're even thinking about a property management company, do yourself a favor and at least have a conversation with Five Star Property Management.

    Vonda was absolutely wonderful to work with! She was professional, responsive, and genuinely cared…read moreabout helping me throughout the entire process. She took the time to explain everything, answered all of my questions, and worked hard to help resolve my move-out concerns. I truly appreciate her patience, kindness, and dedication. It's rare to find someone who goes the extra mile for their clients, and Vonda definitely did. Thank you for making a stressful situation much easier. I highly recommend Vonda and Five Star Property Management!

    SONV Properties & Management - propertymgmt - Updated August 2026

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