Clean linens, cold A/C, and the BEST location for walking to all our meals. Complimentary Homeboy…read morepastries every morning. Coffee in your room or the lobby. Refrigerators in every room and FREE parking. Easy freeway access. The absolute best value for our money.

Visited The Tangerine while in Burbank. The atmosphere was casual and relaxed, and the service was…read morefriendly and welcoming. I really like the location -- convenient and easy to get around -- and the included parking was a great bonus. During my stay, they even offered Porto's chocolate croissants in the lobby for breakfast, which was a nice treat and a thoughtful touch. Overall, a great spot in Burbank and worth a return visit. Saluti

I know hospitality -- and this property gets it right…read more I stay here fairly often. As a short-term rental host whose own home was recently recognized in the top 1% in the city, I book the SpringHill Suites when my place is full and I need to stay close by. So I'm not a casual reviewer -- I evaluate stays the way I'd evaluate my own. The rooms are genuinely well sized, and the desk is large enough to fit the 42-inch monitor I travel with everywhere, which is rare. Parking is a small fee. Breakfast is included, and coffee and the best iced water I've ever had are available around the clock -- a small thing that tells you a lot about how a property thinks. Every single staff member I've encountered has been pleasant and accommodating. That doesn't happen by accident. The manager, Tiffany, is gracious and patient, and the tone she sets runs straight through the whole team. Culture starts at the top, and hers is excellent. I speak from experience when it comes to top-tier hosting. Marriott is lucky to have Tiffany.

Unfortunate experience today at SpringHill Marriot Burbank…read more In the past we have received decent hospitality at this hotel. Today was not the case. I'm writing this review because I was not pleased with how a guest was treated at your hotel business today. We send our friends, family, and clients to stay at the location due to its convenient location to our business. After today's experience, which was the complete opposite of hospitality, we will no longer be staying with SpringHill Marriot on San Fernando Blvd. in Burbank. Has hospitality in the hospitality industry ended or something? Since when do we make hotel guests (who like to tip) hunt down and fetch their own luggage cart without offering assistance, let alone help locating cart? The guest, who is arthritic, called to ask for a luggage cart to her hotel room, was told to go find a cart no one was available to bring a luggage cart to her room. The guest just wanted to be able to check out & felt embarrassed trying to locate a luggage while hotel employees watched on and did not offer help. The woman Cara at the front desk could not be bothered to help either. I will Also mention that when we booked this reservation,,whoever took the information down on the hotels end did not properly enter the reservation into the hotel system. So our guests Check in ALSO did not go smoothly. We had to get that fixed as well. More time wasted. I rarely write a bad review on Yelp but I strongly feel it is necessary this time. Very unfortunate experience today at your not very hospitable hotel.

Great Hotel!!! It's very clean and well-kept. The ambiance…read moreis great and it has a relaxing vibe. The Hotel/Rooms are the perfect place to stay when visiting Burbank or the surrounding areas. It has a great pool and a very nice bar. The lounge area is comfortable and they serve some good food and there are a couple of TVs to watch some sports. There is a nice fire pit in the front which is a great place to spend some time at night. The staff members are very friendly and greet you with a smile. Thank you for the pleasant experience at your hotel. I will be returning! Enjoy! #jsho

Stayed here while doing the studio movie tours at Warner Bros and Paramount. The hotel itself was…read morepretty clean rooms don't have carpet which is more sanitary. As a Hilton Diamond honors member, I was able to get $10 food and beverage credit for me and 1 guest so $20 credit total which I used on small Icelandic bottled water which the price sheet said $4. I picked up 5 small water bottles so I could use my $20 credit but what I didn't know was that their system said it was $6. There was a price discrepancy from what they posted on their price sheet on the lobby versus what their system charged so they ended up charging me $30. I had to correct this with the front desk and call back to ensure it was taken care of after I checked out. I wouldn't have grabbed 5 bottles if it was $6. Fast forward to a few days after I checkout I realize the hotel charged me for $16. I called back to see what the charge was for and they said it was for the 2 large Icelandic water bottles in the room. I didn't even touch those. It was annoying having to call them back to dispute the charge. Why would I take those when I already got 5 small water bottles per day? They reversed the charge right away which I appreciated but I wasn't happy I was being charged for something I didn't take. This was a vacation for me and I had to spend time during my vacation and afterwards correcting two things. On the plus, they did offer free coffee in the lobby during the morning hours and they were able to get me a slightly earlier check in, but just those two other incidents left a bad impression on me. I wrote my feedback in their survey which they emailed to me and did receive an apology email from someone from their team, but I was still not feeling great about the whole situation. I just want to warn others to check their credit card after their stay to make sure they aren't automatically charged for water they didn't take. If the default is to charge this to everyone regardless of whether they consumed the water then that's shady practices. Be warned. Other than that, the location was great! Fulfilled my need.

Night staff was much better than the afternoon. I was chosen as guest of the day and I'm a Diamond…read moremember. I checked in around 4. Jan 31. The receptionist seemed over the day. She had no smile, called me a totally different name, offer nothing for a diamond member. The y young lady at night was fabulous and more than made up for checkin. The young man the next day was awesome also. Word smell in the room but it dissipated when the air was turned on. No streaming so I knock a star for that. Contentment breakfast was a great addition. The place could love some love and care. Appreciated the LYFT option because the shuttle wasn't available. Lyft was great and only 15 minutes away from BUR.

The worst night sleep I have ever had in a hotel. Thanks for putting next to the freeway. We ask if…read morewe could move and were told they were no available rooms Hard to believe because it was Wednesday

The Hotel: Many seating area in the lobby. Nice fitness center…read more The Room: Visited friends at their suite room. Good size with kitchen. Well maintained.

We stayed here for the Rose bowl parade and game. It's 3 miles from the Burbank airport. They…read moredidn't have an airport shuttle so we rented a car. The parking is underground and cost $25 a day. Check in was pretty quick. They did let us check in early but we do have upgraded Marriott status. Our room overlooked the highway which made me a little dizzy to look at but it was ok for two nights. Since it's a Residence Inn the room had a full size refrigerator, stove, dish washer, pots and pans etc. There wasn't a bathroom tub only a shower. They did have a breakfast buffet set up in the morning. The usual eggs, bacon , potatoes etc. ok place to stay for work or a short trip.

I stayed at the Marriott for a tradeshow and it was a decent hotel. I gave it four stars because…read morethe room did not feel high-end. It was a bit overpriced for a room with two full beds. The floors were carpet, which is not a great idea. They did give you water every day, which is helpful.

I had an excellent experience at the Los Angeles Marriott Burbank Airport Hotel and Convention…read moreCenter. Juan Hernandez was extremely helpful, and Hannah and Maria provided exceptional service. What impressed me most was the consistency. From security to the coffee area, everyone was professional, welcoming, and clearly committed to taking care of guests. I even observed Hannah and Maria working together, and their teamwork reflected the strong customer-service culture throughout the property. People are often quick to complain but slow to recognize great service. Juan, Hannah, and Maria deserve to be acknowledged for representing Marriott so well.

It's an extremely large and affordable hotel in downtown Burbank that seems to be more set up for…read moreevents. We were able to arrange a shuttle from Burbank airport, which somehow got confused and delayed so that was 2 phone calls and waiting in 106 weather about 25 min. The building is pretty from the outside and clean inside, cute signage. I know they're trying, but the front desk lady either didn't notice or care that I was walking very slowly with a cane- she put us in a room a VERY long walk away, like basically on the opposite side of the entrance and taxi stand. I opted not to have to bother with walking back to the front desk to remedy it, but it put a big damper on our trip. My injury was way worse after having to make that trek 2-3 times a day (so 4-6). It was also extremely far from the pool. :( Also, there should be cups by the front desk for people to be able to help themselves to water rather than having to walk all the way down to the café, and then all the way back to the water fountain essentially crossing the span of the hotel. The beds are so very uncomfortable, but housekeeping was nice and put a mattress pad on the bed and that helped by about 10%. They have a dj set up by the lobby with a good sound system. The landscaping on the property is lovely (check the garden!). Now , if ONLY they would put as much effort into making it a real boutique hotel which has more accessible amenities, better accommodations for handicapped people and personalized attentive service.

It's an old fashioned hotel with a makeover. The place is…read moreclean: lobby, restaurant, bathrooms, and most importantly the rooms themselves. We came Aug 1 and 2 (2026) during summer break to go to universal studios and the hallway was quiet and we couldn't hear anyone else. Not sure if we got lucky or what but that was a pro. Parking is easy because they have their own garage, though you'll pay for it ($18 a night or something). Biggest miss was the food/restaurant. We had prepaid for breakfast (via hotels.com) and It wasn't clear what that included. Even after checking in there was no clarity. Only when we were in front of the cashier at the restaurant did we learn the following: - Limited to "the Burbank breakfast" for adults - you can get something else on the menu by adding money. - Burbank breakfast includes a coffee but when we asked for the coffee but she said it was too late... we needed to order it (I didn't explicitly say "I want the coffee" when I asked for the Burbank breakfast. - kids can get 1 of 2 items from the breakfast menu and they are both inadequate for any human older than 4. (2 scrambled eggs OR a pancake)... wtf... definitely not enough for my 9yr old boy. - we never got a "text" that authorized us to go eat breakfast so we had to talk to the front desk. Even then we got a text for 1 room (we had 2 rooms) so we had to "charge it to the room". Also... the food sucks. Sausage tastes weird. Pancakes have a tough texture. Eggs are fine. I want my breakfast prepayment back.

Excellent. Reasonably priced. The room was spotless and comfortable. Robert and staff (Javier) were…read morecourteous and helpful. Convenient location (Universal, the LA subway, lots of restaurants, etc). On premises parking. We'll be staying there during return visits to the area.

They said they "only accept positive reviews" Lol…read more Anyway, cute little spot. However, there was a cricket in my room, I didn't get to remove it because it was fast. Then there was a queen ant on the bed. That one I removed. The housekeeping service was not great unfortunately. The bedding had orange and red stains in a few spots and despite having the required signage outside our door stating that we needed services, we weren't provided any housekeeping services at all:( But it was a cute little spot. Probably a one and done though...

Nice and convenient hotel I've stayed a few times now while I'm in the area…read more Quick and easy to get to from the Burbank airport. They are right next to a huge shopping center as well. Parking lot is big and it wraps around the entire hotel. Nice a comfortable lobby area with plenty of couches and they have a bistro bar that's open for breakfast and dinner. Decent gym and a nice pool with a hot tub as well. The rooms are clean and comfortable as well. Some of them have balconies too. I would definitely stay here again on the next trip.

Back in January, we suddenly had to evacuate our home in the middle of the night because of the…read morePalisades Fire. After dropping our dogs off with a friend, we scrambled to find a hotel and ended up at the Courtyard by Marriott Thousand Oaks. It honestly turned out to be a lifesaver for the nine days we were there. The rooms were spotless and had a surprisingly roomy fridge--perfect for all the snacks we stress-bought. The staff went out of their way to help us, which made a tough time a little easier. I ended up working most days from a cozy booth in the lobby, complete with my own TV so I could keep an eye on the nonstop fire news. One unexpected perk was the hotel's location next to an outdoor mall. We loved being able to walk around and explore, since walkability isn't something we get at home. In the evenings, we made the best of things by checking out different movie theaters in Burbank and Universal Studios City Walk and catching up on Oscar-nominated films. I hope we never have to evacuate again, but if we do, I know exactly where we'll go. This Courtyard felt like a safe haven when we needed it most.

It is the only place we stay in Burbank now, and I say that as someone who used to treat hotels the…read moreway they treats restaurants, which is to say with restless suspicion and a compulsion to try the next one. Amarano cured me of that in the LA area. There's simply no reason to look. Best in the area by a mile, and the mile is not close. It works for everything. Passing through on the way to somewhere else. Camped out for Universal and the tourist machinery parked on its doorstep. Or running broader Valley and LA operations from a room that actually lets you sleep before the next day's campaign. It flexes to whatever you need it to be. The design gets the balance right, which almost nobody does. Just enough old Hollywood kitsch to nod at where it's standing, and modern in every way that matters once you're actually trying to enjoy the room. It respects the history without cosplaying it. The staff are the thing, though. In a town that treats service as an inconvenience, these people are genuinely, unsettlingly good at it. The bar is a real bar. The food is perfectly acceptable, which in this context reads as a miracle. The valet knows what they are doing. And if you somehow tire of the premises, there's good food and drink within walking distance. I have been back several times. I have no intention of scouting the competition anymore. There is no need. Five stars. Easily.

Beautiful hotel, great location, comfy bed, breakfast was good…read more Bed bugs were not. My husband got bit in a small spot on his back. Let the hotel know but they didn't seem concerned.