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    Sooner Cleaning & Restoration

    4.2 (14 reviews)
    Open Open 24 hours

    Services - Sooner Cleaning & Restoration

    Mold remediation

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    Long story short ... Horrible job, bad experience/customer service, and wouldn't waste my time and money w/ Sooner Carpet Cleaners again!! For full review read below ... Carper cleaning done on 11-6-18 for a private residence about 1600 sq.ft., for which I was originally quoted $160 for. Brian got straight to work when he came. Offered me some sort of scotch-guard (I think it's called?) to help prevent any future stains from setting in. I accepted & my charge was $240 total. He was friendly and able to answer all my questions. He sprayed some sort of liquid solution and put some sort of crystallized powder before beginning. Said it was to unclog the machine because the last person didn't dilute the solution correctly. Informed me it wouldn't affect the performance or results and that the carper would dry in about 5 hours. Well 48 hours later & it was still wet!!!! Attached are some pictures of before and afters (on the same day), and the carpet doesn't look any different. There are also some pictures of what my own vacuum picked up on 11-10-18. Dirt, dust, debris (from having new lighting fixtures installed in the ceilings), dead skin cells, dog hair, food, etc ... Whatever you can think a lived in home has gone through. Now their website doesn't list regular business hours just that their open 24/7 for emergencies so I waited until 11-12-18 to call and complain. I was informed by the gentleman that answered the phone that he would need to speak w/ the owner & I'd receive a call back the next morning. Well I gave it sometime & instead of hearing from them I had to contact them on 11-15-18. The same gentleman answered and gave the phone to another named Mike. He offered to have someone come back out & redo the job. Seeing as I've already waited 48 hours for the place to dry, taken a day off work, moved in w/ large appliances & furniture w/ no other place to store them, cleaned the carpet after they were supposed to; I'm suppose to take another day off work, move back out, find a place to sleep, and wait another 48 hours for dry time. REALLY????!!!! Needless to say I declined and he offered me $60 compensation. I understand the service has already been completed and can't been undone however that's a piss poor way to say it's not their fault I'm not in the circumstance of not being able to waste more time, money, and energy!!!! I'm fucking tired the end.

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    13 days ago

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    20 days ago

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    2 years ago

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    8 years ago

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    6 years ago

    Best carpet cleaning experience EVER! Went above and beyond; excellent interaction and "can do" attitudes. Stretched and cleaned so well

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    8 years ago

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    15 years ago

    The Mitchell's do a great job and are always prompt. The crews are polite and courteous.

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    Carrie M.

    Thanks Mark for the review. We appreciate your feedback.

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    13 years ago

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    Carrie M.

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    10 years ago

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    12 years ago

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    Carrie M.

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    9 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    Review Highlights - Sooner Cleaning & Restoration

    Love the service we ALWAYS receive from the staff at Sooner Carpet!

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    Express Restoration

    Express Restoration

    5.0
    (32 reviews)

    When my wet carpet ended up with me finding mold behind my trim, drywall, carpet.. I went into full…read morepanic mode. As a single female, and first time homeowner; it's difficult not to be leery of some businesses and trades. A close friend of mine recommended Bob and Express Restoration to help with the water damage. Speaking to Bob felt like speaking with a family member. He was calm, informative, and reassuring when discussing the situation, even though I was basically a hysterical mess of a human. Although he couldn't come immediately himself, he sent Abel. Bob explained everything that would take place once Abel arrived. Abel was also very helpful and explained the process again and answered all my questions. He also removed a dead opossum that had crawled in the crawl space under my tub. Yuck! I'm so thankful I wasn't the one who found it. I am so so thankful to have encountered Bob and his team. It's rare to come across that level of service and consideration. To the other female homeowners, this team creates an environment where you feel informed and in control, not taken advantage of. Bob is someone who values integrity over making a quick buck, and IT SHOWS! You can really tell that this company wants to do right by their clients! Priceless! I will be recommending Bob, Abel, and everyone at Express Restoration to everyone!

    Bob and his team are probably the best restoration and damage team I've ever worked with…read more Especially when it comes to the cost they are very competitive and they even do the drying, reconstruction and the pack out too. So if you are looking for the best all-in-one solution for any water damage needs, especially commercial water damage for larger buildings or schools, I would highly recommend getting a quote from Bob before making a final decision. He was extremely knowledgeable and he had alll, I mean all, of the equipment needed and more to get the job done quickly, which limited the damage and saved us probably about $40,000.

    Sooner Cleaning & Restoration - carpet_cleaning - Updated August 2026

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