I was a walk in without an appointment and Lien provided a very beautiful spa experience. I highly…read morerecommend Lien. Thank you so much!

Giving two stars cause the place was pretty but my experience was not great. I came in for a…read moreblowout and asked for big bouncy curls. Left with my hair flatter than I had ever seen and curls that fell (I'm not at all exaggerating) within 5 minutes. I made it known when I was booking the appointment AND when I came in that my hair is extremely extremely long and they assured me they were able to take care of it. I should have known when at the end they asked "do you want us to re-curl the back because it's already falling." Well yeah, it is falling because the blow dry was beyond subpar, and you curled my hair with no product. I am a hairstylist who came into town and was looking to treat myself to my honest to God first blow dry because I usually do it myself. I didn't bring any of my tools with me because I thought I could trust the reviews of this place, but I could not. I ended up going to another salon to get it fixed and it was 1000x better and exactly what I asked for. I would not come back to this place at all.

This was my first time ever dyeing my hair, and Nancy made it such a great experience! I came in as…read morea walk-in and was taken right away. She was patient, kind, and made sure I was comfortable throughout the entire process. Since the appointment took several hours, she even offered me snacks, which was such a thoughtful touch. She paid attention to every detail and never rushed. The results were absolutely worth it--I love how my hair turned out! I highly recommend Nancy and will definitely be coming back.

Stella!!!!! Spent her entire day turning my faded orange mess into a beauty ash blonde in one…read moresession. She stayed late after closing and I am beyond grateful for her. Won't be going to another salon. Thank you Stella!

The salon is clean and nice. The customer service is good and the hairstylists are nice and…read moreprofessional.

When you are a stylist, your clients expect not only professional skills, but also clear and…read morerespectful communication. I came here with my sister, who has been a loyal customer for over two years, and unfortunately, our most recent visit left a bad impression due to the unprofessional behavior of one of your stylists. As small business owners ourselves, we know how important it is to treat customers with respect--especially loyal ones. This experience did not reflect that standard. To the owners and management: it is important to ensure your staff are properly trained in both communication and customer service. Clear language skills and professionalism are essential in this industry. Also, not every customer is looking for discounts or free services--we are simply looking for quality work and respectful treatment. During this visit, my sister's beautiful hair was shaved in the back with a razor to correct a cut that had been done too short. Using a razor in that way on a woman's hair is highly unprofessional and unacceptable. We understand that mistakes happen. We are all human, and sometimes language barriers or misunderstandings occur. However, what matters most is how those situations are handled--with kindness, accountability, and respect. This is a business that charges premium prices, and with that comes the responsibility to train and guide staff on how to properly interact with customers. We are not asking for refunds or free services. What we expect is acknowledgment, empathy, and clear communication about next steps--instead of being immediately asked to remove a negative review in exchange for a free fix. We hope management takes this feedback seriously and uses it to improve the customer experience moving forward.

I came here originally for a haircut. My hair was super uneven after going to a chain haircut place…read more My stylists name in as Kirsten, and she knew exactly what to do without hesitation. I L O V E D my new hair. I went back a second time to get my hair colored, and my hair was 3 different colors (natural roots, fed into red, fed into blonde). And I want to go platinum blonde. It's not my first rodeo, so I knew it was going to take a few sessions (3-4). However, Alanna started the process, analyzed my hair after the first stripping, and she said confidently "I can lighten it more" and asked for permission. Of course I trusted her as I've been going to her since 2017. Lo and behold! She did it! She got my hair from this trio-mess to a beautiful blonde. And she told me "maybe 1-2 more sessions to get to platinum". I'm so excited to go back and I loved that she took her time, she was patient, and it's always great catching up with her!!

Yesterday, I got the worst haircut of my adult life here. I very rarely leave reviews and didn't…read morewant to be mean, but when I woke up this morning, saw my hair again, and cried because of how bad it looks, I feel like I have to. It is about two inches shorter than we discussed, the stylist even admitted it was cut too short. As for framing around my face, we picked a piece of hair and I said not to go shorter than that, it was cut much shorter. I asked for long layers, which I have had for years, but the stylist and I clearly had very different definitions of what that means. The layers are very short, some at my eye level. She finished and I literally cried and said I hate it. She tried to fix the layers by texturizing them and they look a little better. Emphasis on a little. My haircut still looks incredibly dated and nothing like the picture I showed her. It still made me cry every time I caught my reflection in a mirror when I got home. The only redemption is that it somehow all fits in a ponytail. I had long, thick hair so it took over two hours to wash, cut, and dry. Maybe it was too hard for her to work with. I saw she was cutting way more than I expected, but I didn't say anything because she was the professional and I was trusting her. In hindsight, I should have said something. I know it'll grow out, but I got my hair cut because we have a family wedding next weekend and unfortunately it won't grow out that fast. I absolutely hate it and don't know how it could be fixed at this point. What are they going to do, cut it more? I've already lost most of my once thick hair. Giving two stars instead of one because the stylist was a sweet girl and didn't charge me full price. But I will never be returning.

Absolutely Blown Away ... My friends hair looks so amazing and slight changes like layering and…read moreside bangs really gave her a Celeb Look. Wow 10 out of 10 Nekal3000

Amazing service I came by 34 weeks pregnant for a blow out and Tina Liu was so sweet and did such a…read moregreat job with my hair ! She was so kind asked if I wanted something to drink and was super helpful 10/10 service !! THANK you Tina !! Will definitely be back :)

Left the salon with fabulous hair again! Jada understands…read morewhat I want and the results truly amaze me each time. I love that she gets my vision and is willing to experiment with my ideas while still guiding me in the right direction. I appreciate how she actively listens to the feedback I provide from previous appointments. Because of that, we've been able to make gradual adjustments throughout the years for even better results and longevity. I completely trust her with my hair and always look forward to the next visit!

Wowowow! Jada is such an amazing stylist. After not having anyone touch my hair in over 5 years…read moreI'm so glad I jumped back in with her. From the beginning she was open to hearing my goals but honest with what was realistic for my current hair integrity. She communicated every step of the way ensuring I felt comfortable and informed. In the end I left the salon with hair that I LOVE! Thank you so much Jada!!!!!

I had such a great experience! She did an amazing job on my highlights and I'm so happy with how…read moreeverything turned out. I honestly didn't know much about the terminology or exactly what to ask for, but she was incredibly patient and really took the time to understand what I wanted. She guided me through the whole process and the final result looks beautiful. Highly recommend her if you want someone who truly listens and cares about getting your hair just right! She's such a vibe and makes time go fast!

I have had a really hard time finding a great hair person in Katy. I finally found one! Helen at…read morePure Element did my hair exactly how I like it. She weaved two colors and cut my hair. It's been three long years of bad hair highlights and coloring. So thankful I found Helen.