"I recently moved to Gig Harbor and tried a few different lash technicians, but none compared to…read moreBetty at Angel Lashes & Brows! As a small business owner, Betty brings a personal touch that you just don't get at the bigger chain lash boutiques. Her attention to detail is impeccable, and the entire experience exceeded my expectations. My lashes look amazing, and they last longer than anywhere else I have gotten my eye lash extensions done. If you're looking for quality, personalized service from someone who truly cares, Betty is the best. So glad I found her!"

i booked an appointment with sugaring nyc in gig harbor after seeing a promotion on instagram for…read morefree underarm or bikini line sugaring for first time guests - i have gotten my eyebrows sugared but never either of those areas so i decided to try it! i booked my appointment online on 12/29/2022 for a 12/30/2022 appointment with whichever sugarista was available. Athena was the esthetician who provided me with my first brazillian (EVER!) and underarm sugaring. i was very nervous since this was my first time having either of these services done and i can't wait to be back! Athena made me feel comfortable & made sure that i was alright throughout the session. I walked out of the building feeling like a new woman! If you are hesitant to try sugaring for the first time.....do it!

Don't waste your time or money at this company, they don't care about quality, just quantity in…read moreappointments. My daughter wanted a facial with a dermaplane for her birthday. She normally goes to Muckleshoot spa, but didn't want to travel that far on her one day off for the week, so we decided to try SugaringNYC in Gig Harbor. She made a 1045 appointment on April 16, 2026 through the website. The confirmation email stated 1040 and the dermaplane facial shows as a 60 minute appointment. I dropped her off and she entered the lobby at 10:30. They have no front desk staff so no one greeted her. She waited about five minutes, texted me and said she hasn't seen anybody and wasn't sure what was going on. I told her they were probably in with other appointments and to give it a few more minutes. Around 1049 someone came out and checked out a couple customers that were done and then checked her in. She was brought back to the room by Nevaeh at 1057. She took about 5 minutes to get set up, so now it's approximately 1102. She didn't put a head wrap to protect my daughter's hair nor did she have my daughter takeoff her shirt and put a robe on or at least just put a robe on to protect her clothing. She proceeded to do the shotty facial getting product and oil in my daughter's hair and clothes, the hot towels soaked my daughter's shirt. My daughter called me at 11:41 and said she was outside waiting for me. Now, I'm not a mathematician but if your appointment is at 10:40 your facial doesn't start until 1102 approximately and you're done at about 1035, paid for and out on the sidewalk at 11:41, your appointment was not 60 minutes. Nevaeh seemed frazzled stating that her manager was over booking them and that frazzled energy carried over into the lack of relaxing spa therapy that you're paying for! When my daughter called me to pick her up, I was shocked. She was already done knowing she went in late. She was very upset. Said that it was not a good experience. Said her freshly washed hair was now greasy with oil and product, and her shirt was soaked and had product on it. I immediately called and spoke to Nevaeh which I didn't know it was her. I explained that my daughter just left there from a facial, which was my birthday gift to her, and she was upset and almost in tears. I told her that my daughter's appointment was only 35 minutes to which she argued with me that she was only shorted five minutes. She didn't have anything to say about not putting a headband on or a robe. I asked her about getting a refund and she told me that she was not able to do that. I would have to email the Washington sugaring NYC email to which I did and have to date 5/4/26 have received NO reply. I've called both the Gig Harbor and the Capitol Hill sugaring locations which are owned by the same person and left messages for the manager, which I got employee's that called me back saying that they're not the manager and they'll forward it to the manager. But still have NOT received any return call from a manager with regards to the terrible spa experience. Don't waste your money at this location they clearly do not care about customer satisfaction, or providing a good spa experience. Clearly they only care about making money.

**update Review** I am only leaving three stars because of…read morethe experience I had with her customer service. I've had my lashes lifted here once and it was good. I wouldn't have her put on all that oil afterwards though if I went back because my lashes didn't stay lifted for that long. I've also had my brows waxed and they were good as well. But unfortunately I will not be back because of the fact I was charged $40 for a last minute cancellation fee which under normal circumstances would be fine. Except the fact it was basically her fault because I was pretty sure I had made the appointment but it was two months earlier so I wasn't 100% sure. Sooo, I logged into her website and it didn't show that I had any appointments. It showed the three I had before. Two I completed and one I had to reschedule. I also couldn't find the email at all. Not in my spam, trash, important emails or in the inbox. So, when my work asked me to do my training this week I said yes that works. So when I get a reminder text the day before my appointment you can bet your a_ _ I was surprised. And by that point I can not just stop my training. So I reached out to her and she said she had other clients say the same thing but you gotta pay anyway. Well you go ahead and take that $40 instead of a reoccurring client that would tip well and continue to be loyal.

Chrystal was amazing! When my lash lift didn't take as well the first time, she went above and…read morebeyond to make sure I was happy with the next application, even reaching out to her mentor with questions regarding stubborn lashes. The result is I love my lashes and will now be a loyal customer. Her customer service is top notch and her quality of lashes are excellent. I would highly recommend her!

I have been going to Karen for my lashes for 9 years. she is always professional! she always tries…read moreto be as accommodating as she possibly can be, when it comes to rescheduling. Her place is always clean and very peaceful. When my own lashes go through a phase of being weak, she tells me, and we remove the existing lashes and give my own a couple months to repair, she always takes the health of my lashes seriously. My lashes always look gorgeous when I leave her place, and they last for weeks, I'm constantly getting compliments on how they look. I highly recommend her!

I have been going to Karen now for over a year! She has a wonderful, quiet salon that is always…read moreimmaculate and extremely inviting. As for her talent with extensions, I could go on forever. I have been to other salons and all I can say is I will never go anywhere else. My appointments always result in beautiful lashes that stay perfect until I need a fill! As for Karen herself, she is a very easing going, professional woman who made me feel welcome from my very first visit. I highly recommend her with confidence.

I had a great facial from Shadi. I left with my skin feeling clean and refreshed. The conversation…read moreduring the facial was very pleasant as well. I will definitely be going back.

I just had an amazing facial by Shadi. From the moment I…read morewalked into the salon, I felt cozy and relaxed. The facial itself was one of the best I ever had. She took her time and was so gentle and thorough. From her brush strokes, face, scalp and neck massages my body felt so pampered. The products she uses are top notch as with them and her service my face is super clean, moisturized and most importantly glowing. I have had my eyebrows cleaned up and tinted with her, but this was my first of many facials to come. Bravo Shadi

My husband and I had our first couples massage at Blue Moon Massage & Wellness Spa, and it was…read moreamazing! Julie greeted us with a smile and checked us in. She orientated us to the space and offered us beverages. The waiting area was intimate and welcoming. Amanda & Kimberly came out to greet us shortly after we arrived. They were both affable & personable. Once they assisted us to the space we briefly went over massage type & pressure preference. We enjoyed the intimate space and lighting. We were able to enjoy some much needed time just being present with each other as we sipped Prosecco during our foot soak. The local toffee we had were divine! The robes they provide are comfortable & great quality. I enjoyed my massage with Amanda. She had a great balance of fluid movement with firm pressure. We both thought the temperature of the table was just right & relaxing. I definitely felt myself falling asleep. My husband fell asleep. My husband enjoyed his massage with Kimberly. He said that she is skilled & worked out knots he didn't realize he had. He appreciated the amount of firm pressure she applied. He said he felt like he could do gymnastics afterwards & was pleased that he could feel the difference hours later. Our entire experience was rejuvenating. We're booked for July & looking forward to returning. Mahalo nui loa!

Cristie gave a fantastic, personalized massage. Her skilled hands worked out every knot, and she…read morewas great at checking in to make sure the pressure was just right. I left feeling loose, relaxed, and with a significantly improved mood. A great blend of relaxation and targeted therapy.

Kenzie the massage therapist is so warm and welcoming!!!! Love going to get my massage by her just…read morewalk into her treatment room I feel relaxed and cared about

Unfortunately what started out as a great experience turned out to be a "horrible" one. I am a…read morevery loyal guy when it comes to people and establishing relationships. I'm not the easiest guy to deal with but I have very high expectations. Long story long the set up.....I moved to Gig Harbor from Seattle and tried a few hair stylist in the area but was not satisfied with the experience so continued to drive back and forth ( 1-2 hr round trip) to get my haircut. I finally found Hannah and frankly she was terrific. I was so relieved and continued to see her for quite a while but I did miss a few appointments which I was unintentional but is bad form I know.... Also, of course I was happy to pay for missing them. The story..... Jax moved to a new bld and are expanding their services so I went to the open house (which was madness by the way) it took me an hr and a half but I booked a few services ( $500.00 worth ) along with a hair cut with Hannah. That day my dog had to go to the vet so I missed the appointments ( although again I told then they found charge me) unfortunately I was told the receptionist that Hannah was "DONE" no "MORE) and was firing me as a client (first time for everything I guess) but she wouldn't even come to the phone sadly Anyway, I asked for the manager and was told by the receptionist (actually) I believe Hanna told her to tell me I could not talk the them ....So.... I continued and asked for the owners name and again was told no. I know this seems like a small deal but... I've never been so disappointed or rejected in all my yrs of dealing with any company as this is just not representative of what a customer service or customer facing company should do.... Bottom line....yes Hannah is a fabulous and fantastic hairstylist but...... she or a young girl taking appts should not be able to treat loyal guests who live in the community with such disregard and disrespect. I would not recommend JAX to anyone

Le S did a fantastic job of explaining the whole process! This was my first time having this done…read moreand she made sure to talk me through the whole process and tell me exactly what she was doing! She had just moved to that new location, so I can't wait to see what she does to liven up her studio!

I should have posted the first day I had my eyebrows microbladded. It was the best choice I've ever…read moredone, even now I still can't help but stare at my eyebrows. LeNice is by far the kindest, most experienced person I've met. You cannot beat the prices btw. Most microblading range from 500-1700 dollars! She quickly eased my fears. It was quick and painless, she even numbed your eyebrows before getting started. LeNice was not pushy at all, and catered to your every decision. That was her motto, "it's your face, not mine." Thank you LeNice! I've included before and after pictures! I highly recommend this place to anyone!