I've been getting my eyebrows threaded for some time now and this place is the best I have ever…read morebeen to. Amazing customer service, I loved how my eyebrows came out, and the price was very reasonable for the amount of time and attention paid to my brows. One part that really stood out was how the woman threading my brows made it a point to discuss what I wanted to have done, how I wanted it to look, and really listened. So happy I tried this place! Definitely recommending this place to others!

Great service! I was a walk-in and they took me right in. Their waxing service was quick and…read moreperfect! Highly recommend.

First visit and I was very impressed with how quick and nice they were! I think I was lucky and got…read morein and out in under 12 minutes as a walk-in on a Friday. The place is very clean and has ample seating available. They did my eyebrows and upper lip cleanly and painlessly (as painless as threading can be lol). They have a bundle/membership deal where you pre-pay and get a fifth visit free. (Iirc it's $40 for five eyebrow threading and $68 for eyebrow and upper lip 5 visits) I recommend!!

They did amazing again! The line was a little longer so a little wait but still super duper quick…read more The workers there are so nice and they weren't pushy with selling me their membership.

Yasika is an amazing lash lady! I had a mis-hap and she fixed it and was so polite about it and…read moretook her time! Not to mention she can tint and thread eyebrows amazing as well! She will now be my go to for both

I've had no issues with the threading in general. I have asked them to to leave some of the hair…read moreby my nose and they complied. They are friendly. My only complaint, which I have told the company about is that they talk to each other when they are working on customers. Even if I knew what they were saying, IMO, it's just bad customer services. I had the same issue with another company, but there they actually got on the phone and chatted while they did my threading! When I go for a service I want to feel that the focus is on me and that I'm being pampered.

Absolutely obsessed with this place and the ladies here (I almost want to keep it a secret)!…read more I've been going here for 3 years now. The environment is clean, and the work has always been very consistent. They are super nice with even better membership deals for eyebrow threading. I see they offer lashes, micro blading, etc, but I've only ever done threading here! Definitely recommend!

Beautiful woman, taking care of women and making us feel like our best self!…read more Leaving here A bit more beautiful! I love it! First time here and I brought my friend Kevin! We both got our nose, waxed and eyebrows done! Leaving here feeling like 1 million bucks! Ty Ladies!!! I love you.!thank you Shukriahh!!

Very friendly service, clean location and super quick!…read more One of the few Kally Threading locations open on a Sunday - bonus! I continually purchase memberships for Kally and they always exceed my expectations.

Horrible experience . I went there on Sunday and the lady that did my eyebrows took a whole chunk…read moreof hair out of my actual eyebrow and ruining the whole shape of my brows not to mention barely even touching the other eyebrow! When i addressed it with her she took no accountability and acted like the missing hair wasn't noticeable. I have gone here for years but i won't be back anymore!

Nice little brow shop. Service was quick and kind. My threading might have been a little more hair…read morethan I would have liked but it will grow back.

Bandi was amazing from start to finish from the time that I called. She picked up instantly and…read moremade me feel at home with a great customer service experience when I actually got there. The weight was less than five minutes, and the chair was so comfortable that I nearly fell asleep in the short time. I was waiting afterwards when we were discussing the actual service, she knew exactly what I was looking for, and was able to help me out instantly on top of this, she was very, very kind and tried to actually not charge me for a service that she did for me, which was my middle eyebrow. She is very awesome and I would highly recommend her to anyone in the Washington area.

I have gotten my threading and waxing done here and am returning customer. I think that says it…read moreall. Preet is very professional and friendly, her work is precise and clean.

Prefer is great when I need my eyebrows threaded! She takes appointments online and will…read morecommunicate via text if she's early or running late. Her studio is clean and has a parking lot.

Anjali is super chill and does a great job, I felt welcomed every time and was always happy with…read morethe results!

They look amazing! And the customer service was great! Conveniently walkable and there's also…read moreparking? Great prices fantastic job!!!

I've been coming to Van for my eyebrows since I moved to WA about 2 years ago now. She does a great…read morejob, she's tedious and knows what she's doing. I would def recommend her to anyone looking for new to the area or a new spot!

I really wanted to love my brows, but unfortunately I had a very disappointing experience. During…read morethe appointment, I explained multiple times that I wanted a light, soft, natural look because my eyebrows are very important to me. The artist had me check the shape several times throughout the appointment and repeatedly asked if they looked even. At the time, I had asked to lessen the arch, I trusted the process, but once I got home and looked at them from different angles, it became clear that they were uneven. One brow sits differently than the other, the shape isn't symmetrical, and they appear much heavier and more filled in than what I specifically requested. I understand that cosmetic tattooing heals and fades, but the uneven shape and overall design are not what I asked for. I now have to spend additional money to have another artist try to correct them, which is incredibly frustrating. I appreciate that she checked in with me throughout the appointment, but unfortunately the final result did not match what I requested or expected. This has been really upsetting, and I wouldn't have chosen this outcome for something as important as my eyebrows.

i booked an appointment with sugaring nyc in gig harbor after seeing a promotion on instagram for…read morefree underarm or bikini line sugaring for first time guests - i have gotten my eyebrows sugared but never either of those areas so i decided to try it! i booked my appointment online on 12/29/2022 for a 12/30/2022 appointment with whichever sugarista was available. Athena was the esthetician who provided me with my first brazillian (EVER!) and underarm sugaring. i was very nervous since this was my first time having either of these services done and i can't wait to be back! Athena made me feel comfortable & made sure that i was alright throughout the session. I walked out of the building feeling like a new woman! If you are hesitant to try sugaring for the first time.....do it!

Don't waste your time or money at this company, they don't care about quality, just quantity in…read moreappointments. My daughter wanted a facial with a dermaplane for her birthday. She normally goes to Muckleshoot spa, but didn't want to travel that far on her one day off for the week, so we decided to try SugaringNYC in Gig Harbor. She made a 1045 appointment on April 16, 2026 through the website. The confirmation email stated 1040 and the dermaplane facial shows as a 60 minute appointment. I dropped her off and she entered the lobby at 10:30. They have no front desk staff so no one greeted her. She waited about five minutes, texted me and said she hasn't seen anybody and wasn't sure what was going on. I told her they were probably in with other appointments and to give it a few more minutes. Around 1049 someone came out and checked out a couple customers that were done and then checked her in. She was brought back to the room by Nevaeh at 1057. She took about 5 minutes to get set up, so now it's approximately 1102. She didn't put a head wrap to protect my daughter's hair nor did she have my daughter takeoff her shirt and put a robe on or at least just put a robe on to protect her clothing. She proceeded to do the shotty facial getting product and oil in my daughter's hair and clothes, the hot towels soaked my daughter's shirt. My daughter called me at 11:41 and said she was outside waiting for me. Now, I'm not a mathematician but if your appointment is at 10:40 your facial doesn't start until 1102 approximately and you're done at about 1035, paid for and out on the sidewalk at 11:41, your appointment was not 60 minutes. Nevaeh seemed frazzled stating that her manager was over booking them and that frazzled energy carried over into the lack of relaxing spa therapy that you're paying for! When my daughter called me to pick her up, I was shocked. She was already done knowing she went in late. She was very upset. Said that it was not a good experience. Said her freshly washed hair was now greasy with oil and product, and her shirt was soaked and had product on it. I immediately called and spoke to Nevaeh which I didn't know it was her. I explained that my daughter just left there from a facial, which was my birthday gift to her, and she was upset and almost in tears. I told her that my daughter's appointment was only 35 minutes to which she argued with me that she was only shorted five minutes. She didn't have anything to say about not putting a headband on or a robe. I asked her about getting a refund and she told me that she was not able to do that. I would have to email the Washington sugaring NYC email to which I did and have to date 5/4/26 have received NO reply. I've called both the Gig Harbor and the Capitol Hill sugaring locations which are owned by the same person and left messages for the manager, which I got employee's that called me back saying that they're not the manager and they'll forward it to the manager. But still have NOT received any return call from a manager with regards to the terrible spa experience. Don't waste your money at this location they clearly do not care about customer satisfaction, or providing a good spa experience. Clearly they only care about making money.