Convenient location and was able to rent the space right away. Great customer service.

Great service from Ari the front desk. So far everything has gone well! Easy to rent the unit and good location. Amber was also great when I called to information and she took great care of me! read more

My experience was excellent. The online renting was easy and a representative called me soon after making sure everything was okay. I definitely recommend renting here. They also had an online unit size tool that was very helpful! read more

Check in process was effortless, had a spot to move my stuff in less than 15 minutes! Very decent prices for the space provided. Awesome experience all around! read more

Clean facility, amazing clerk Ary! Be sure to ask for her as she is very knowledgeable and transparent!

Awesome staff, super clean, and stocked with useful supplies. The security is great and the access is better than I've seen at other storage sites. read more

Thank you to Sorrento Mesa Self Storage for making a less than pleasant detail in my life less challenging. The process to compare and select an appropriately sized storage unit for some estate items was very easy with the help of Ari. She was so affable and had the answers for all of my questions, even the dumb ones. The unit is clean and easy to get to, it feels secure and it was the right decision for me...proximity, price, and the entire property is obviously well-maintained. Thank you for an easy transaction, a well-informed and friendly staff, and the variety of units offered. You guys are great, thanks! read more

Rented a unit online and price is reasonable actually lower than some other storage places. Employees are helpful and courteous. Plus this location is close to home and easy to access. read more

Jayden and Kris are so friendly and efficient making the process easy. Thank you for your help!

Sure! Here's a simpler version: Great storage facility! The staff is super friendly, the place is clean and secure, and the prices are fair. It's easy to access, and I feel good about keeping my stuff here. Highly recommend! read more

Smooth and easy process. Highly recommend. Read the reviews and it was a no brainer. Great location and competitive pricing.

Eliana was incredibly helpful and kind in getting us set up with a storage unit. We decided to rent here after seeing all the great reviews and hearing positive feedback from friends who have rented with them. read more

Amazing customer service with Kris! My second unit here and could not recommend more!

Great storage place easy access great staff good gate hours I would recommend this to any one locally in area

Just wanted to give a shout out to Michael for helping me with my storage needs, cutting off lock and replacing a new one on because of course I couldn't find the key because I've had this unit for far too long! They couldn't be more cooperative and helpful at this facility, if you need a facility for storage i highly recommend Sorrento Mesa Storage!! read more

Kelley Kloever was very helpful, from the 1st time we inquire about the storage units up to the time we need to move our daughter's things from her dorm. Kelley took time to walk us through the whole process and offered assistance once we are ready to access the unit. She was informative, friendly and easy to talk too. The storage building is very clean, safe, and well ventilated. I definitely recommend Sorrento Mesa Self Storage !!! read more

Really wish I had taken advantage of the storage service this place offers SO much sooner. Hands down one of the easiest reservation processes I've EVER done! Felt almost too simple and easy haha. 11/10 would recommend. read more

I've been storing here for about 3-4 years now. You really can't go wrong. I had stored with 2 previous storage companies (1 year each) before landing on Sorrento Mesa Self Storage. With the first-year price-lock guarantee, and their nominal increases there after, you have every reason to continue storing here. The reason I left my other facilities is because a small $59 unit turned into $109 within the first year. Sorrento Mesa doesn't operate that way, and you can tell by how booked-up their units are, and by how long customers have been account holders with them. I have personally rented three different storage units over the years, choosing SMSS with each and every new unit because of the quality service I received throughout my time with them. Mary and Jasmine, you both are splendid. Accommodating, personable, flexible, knowledgeable. Thank you for being such fantastic representatives and the face of SMSS, you have truly made the experience a great one. read more

Sorrento Mesa Self Storage - Great selection of item - Self Storage Near Me - San Diego, California

Kris and the team at Sorrento Mesa Self Storage are fantastic - I found myself in a situation where I needed to move into a storage space quickly, and they got me hooked up! They also treated me with tremendous kindness and respect, considering how frazzled I was when I landed on their doorstep. Highly highly recommend. read more

Outstanding service! Michael was very attentive and efficient on reserving a unit for our family. Second floor unit with a large lift to facilitate movement of bulk or large items. Initial impression is we'll definitely recommend this self storage facility to others. read more

Sorrento Mesa Self Storage still meets and often exceeds my expectations. Katie helped me recently and was friendly and professional. The great rates are a bonus! read more

Todd is a rockstar, no, a superstar! Probably both. He helped us with the move-in and was so patient in showing us two units so we can make a comfortable decision. He shared the pros and cons on both units and left it all to us in deciding which one would suite our needs. He was so sweet with my two young girls also. He made it a fun experience for them as we hop on the golf cart and head to our unit. Moving in was easy, painless and was handled with care. Thank you Todd! read more

Mary & Jazmin are amazing! I contracted an 8x10 and through talking with them I discovered that they extremely knowledgeable and customer service focused. I enjoyed the entire process from beginning to end due to their fun and engaging conversation. They even gave my puppy water and a treat! I highly recommend this facility if you are looking for storage. read more

Sorrento Mesa Self Storage - Self Storage Near Me - San Diego, California

And they're still being absurd! once again...Received my October bill - the area manager, Melissa (no last name!), called to try to convince me they had everything all squared away & she'd give me a $100 credit for the aggravation... Have never seen the $100 credited to my acct so I called the office as I needed to pay my rent (trying to avoid a legitimate past due fee!). Jazmin informed me, "there is nothing in the notes on your account about that!" GREAT! I guess she did make a call to Melissa as she called back to say amount due was $110 but the receipt she gave me DOES NOT show there was $100 credited to the acct so I expect my Nov bill will show a past due amount if $100 & include late fees once again! WTF is wrong with their accounting system??? There's something going on that needs to be investigated as you don't randomly add the amount if my payment (rather than subtracting a payment) unless someone is "playing around" with the books... I attacked the receipt; Credited the check I gave them BUT the $100 credit the manager said she would add to the account has never shown up! I think she was saying I'd get that if I changed my review to say everything was resolved!?!? Sorry! It'll take more than that to buy a good review! read more

Sorrento Mesa Self Storage - E-mail saying my Acct is 5 days past due & they will chg late fees if not paid! OMG! - Self Storage Near Me - San Diego, California

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Great customer service and the year price guarantee is amazing. We moved after our storage unit price went up $100 and we are so glad to have moved! read more

Great storage option! Just started with these guys but my BF has been with them for years. They're easy to work with, have great prices and there's even an online special right now. Wonderful customer service in person and on the phone, I recommend this location. read more

I've stored my belongings at Sorrento Mesa Self Storage for over a year and have had a great experience. The facility is very clean and my belongings have been stored without issue. I no longer worry about anything happening to my stuff. While you might be able to find this at other storage facilities, what really sold me on this place is their customer service. From day one, the manager, Mary, has been easy to deal with, kind and professional. She is easy to talk to and I know if there is a problem, she will help take care of it. Due to the outstanding customer service and facility, I have already recommend Sorrento Mesa Self Storage to my friends and family! read more

So grateful we found Sorrento Mesa Self Storage. Todd was incredibly helpful, kind, and patient as we walked different options. His insight and advice made made a huge difference in choosing the right unit. Moving in general is stressful but this experience put us as ease. Simply put, I highly recommend this storage facility. read more

I am not sure that you could ask for more - Very secure, extremely clean, easy access to the freeway. read more

Sorrento Mesa Self Storage - Self Storage Near Me - San Diego, California

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I came today 12/22/23 to Sorrento Mesa Self Storage in hope to get a storage today. Kaitlyn was the person that assisted me with finding the right storage and provided me all other information regarding storage sizing and pricing. She was a great help and very informative in regards to what storage best fit my needs. I would definitely recommend this storage company to others as it was recommended to us by a family member. Thank you Sorrento Mesa Self Storage and thank you Kaitlyn. read more

Highly recommend! We recently moved to San Diego and needed a storage unit. We did a little research and decided on Sorrento Mesa Self Storage. Marie was super friendly and helpful. The units were clean and secure. Definitely made the right choice! read more

Clean facility and non-hassle set-up process with staff. Thank you for making this transition a little easier!

I am going to move in my things shortly but so far, so good! The staff is very knowledgeable and helpful. They answered all of my questions very helpfully via yelp and in the office, gave me a look at the unit and went through all of the paperwork. At the front desk, they have coffee, water, and packing supplies. Everything looks clean and safe. read more

Stop looking anywhere else. just go with storrento mesa self storage. staff is a+++. simply the best.

Great customer service! Clean. Convenient, Best prices for the area. Todd & Eliana are the best! read more

Sorrento Mesa Self Storage - Self Storage Near Me - San Diego, California

Sean does a great job and this is a well run facility. Clean. The units are roomy and really good customer service. Thank you!

Jasmine was so super helpful. I called because my ex needed a storage unit. He moved cross country. I was already here in CA They were exceptionally helpful and were able to get us all squared away with the size of unit he wanted. The space is very nice - accommodating the 26 Ft truck contents without an issue. No appliances but lots of regular boxes, three beds, and a ton of book boxes. Cost was reasonable for the area and everything is behind a great which gave him peace of mind. Would highly recommend! PS we get along fine. Honest talk and collaboration have kept a good relationship between us. I recommend that too. read more

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Great service upon renting - Rae was fantastic to work with. Showed me many units and gave me advice got it rented and put stuff in storage same day. Even met On-site manager, Mary Who was very helpful and let me know about the extended hours. read more

I've been renting space here for many years. Prices have slowly crept up, and last week I talked to Mary about ways to reduce my costs. Let me tell you, Mary was amazing and helped me find ways to cut my costs by $27 per month! THANK YOU for all Your help. You're the best, and now I don't need to move or change units! read more

Just picked up 3 units from this storage unit facility for our business, Mary and Jasmine were very helpful in helping us acquire the space we needed! The units are very clean with no damage anywhere. It was a pleasure doing business with such nice people and I'm looking forward to utilizing all our new space. Highly recommend if you need storage! read more