I'll give them 5 stars. If It was between here and somewhere else and the other place was $100.00 less, I'd still go here in a second. My experience today was fantastic. I brought my truck in for about $1500 - $2000 worth of work. They immediately called me and asked me to come in to look at my truck BEFORE they performed any service. They pointed out significant structural damage and only wanted to "make sure you still want to put the money into this." I looked at it and was shocked. More so that the other places that recently did work did not mention it to me.
They could have easily done the work I requested, as other places have (I ASSURE you the structural damage was in plain sight when it was up on the rack), and not have notified me.
I asked them to hold off on the work, except an oil change. The woman had no problem with my decision. I said to her, "You could have just done the work and I would have never had known unless I got under it." Her response, "Not if I wanted to sleep at night."
*The last time, my heating core went. ($1100,00 job) and they called and said, "we can splice it for $75.00. you live in Fl and the truck is getting up there. do you really need heat?"
I gave them a few bucks for beers for that one.
Her responses are what's right in the world today... when so much else in wrong.
At SOS I have had the following services:
Oil Change
Brakes and rotors
Battery replacement (and the even made worked with my old shop up north to verify the warranty.
Tires
Fuel module replacement
2 ignition coils replaced
coil pack replaced
Heating core *(see above)
No price for peace of mind, my friends. Go here. No place is perfect, but after all these services, I have not one single serious complaint. read more