I absolutely love everything about their service. Professional, responsive, caring, and very reliable from start to finish. The experience was smooth and exceeded my expectations. Highly recommended! read more

5-Star Review for SOS INSURANCE & Ana Valdez and Team I've been WITH SOS INSURANCEAna and team for years now, and they have been an absolute lifesaver for my business insurance needs. From the very beginning, they've handled everything with professionalism, care, and speed that you rarely see in the insurance world. They manage my workers' compensation, general liability, auto insurance, and umbrella policy -- all of it. No matter how busy things get on my end, they stay on top of everything and make sure I'm properly protected without any gaps or surprises. What really stands out is how fast they are. Need a Certificate of Insurance (COI) ASAP for a new job or client? They get it over to me same day, every time. Have a question about coverage or need updated information? They respond quickly and clearly, never leaving me hanging. Their whole team is responsive, knowledgeable, and genuinely helpful. Ana is fantastic to work with -- she's attentive, easy to talk to, and truly looks out for her clients. You can tell she and her team care about getting it right. If you're a business owner looking for reliable insurance agents who actually deliver, look no further. I highly recommend Ana Valdez and her team -- they've earned my business for the long haul! Thank you SOS Insurance & Ana and team for always taking such great care of us! read more

DO YOUR RESEARCH FIRST! Horrible experience and a very unprofessional President/CEO. I will be filing with BBB, DOI, and FTC against SOS Ins. I used SOS Insurance the first year I needed garage insurance, and everything went well. However, after needing to renew COI the second year, they didn't offer a competitive rate when I requested a quote (after having zero claims the first year, it should have gone down quite a bit based on my research). Unfortunately, it did not, so I decided to shop the market before making a final decision, which any business owner would do... I was transparent and shared that I was shopping for more competitive quotes. I received this email from Karen Lopez, which said to move forward with the alternative option and that they were closing my file on 3/24/26. On April 1st, another agent from SOS reached out, and I was still shopping for the most competitive rate. She sent me the best quote at the time, so I decided to move forward and start the paperwork. My current COI was set to expire on 4/8/26. On 4/6/26 (2 days before my current COI expired), Karen Lopez emailed me to say they had forgotten to add the comprehensive to that more competitive quote and noted the increased price. This appeared to be a bait-and-switch tactic by this business, which is illegal in the insurance world, so beware of similar tactics. After declining the increased quote, the CEO/President, Amir F. Tajalli, emailed me, stating that I would be "placed on the do not solicit list" and "not to waste another second on this policy." I've never seen a CEO/President act so unprofessionally, unethically, and condescendingly. Amir's aggressive email was unnecessary as I was just a consumer doing my research. In conclusion, be careful with this company. Seems like a poor business operation and a poor owner on a power trip with insurance... lol! It was extremely frustrating going through this with them, as I take my company more seriously. I'm over it now and just shaking my head and laughing about it, but I definitely want to deter anyone from using this company in the future and dealing with this type of situation. read more

Honored to write a review for SOS Insurance. This Company has been my go to Insurance Agency for 20 years & counting. Elvia has been my saving grace. She values me as a Customer. She is the type of expert that makes you feel like you are her only Customer. In that she goes out of her way to always make herself available to guarantee par-excellent Customer Service. My family has followed in my footsteps to crown SOS Insurance as the Best in the West. They love Elvia also. Please highlight Elvia for an OUTSTANDING job well done. So, kind, compassionate & Professional. True asset to such a fantastic agency. I am forever grateful. KFJ read more

They have helped my with insurance for my business for the last 3 years. They are very prompt, professional, and patient. I am glad i found them. read more

SOS has been great, I have multiple policies with them and they're extremely easy to work with. Someone always answers the phone and can always speak with me regarding my existing policies and new ones. Highly recommended if you want an agency you need communication with and can handle quotes fast. read more

SOS is my insurance Brooker, Elvia is my agent se has been amazing and super helpful, she is always available to take my calls and emails! I highly recommend them! They easy the process of insurance hunting! read more

I've been using SOS Insurance agency for both, my business and personal insurance needs. Jasmine, Karen, Claudia, Elvia are always there to answer my questions and to help me obtain an affordable insurance quote tailored to my personal needs. They are a great team!! I highly recommend SOS Insurance services for your insurance needs read more

Amir the president and CEO is condescending and rude. I wouldn't recommend anyone do business with this company. I have attached a copy of the email he sent us. Regardless of our circumstances no one should treat customers this way. We explained respectfully that we couldn't pay the premium amount in those payments. Mind you, this payment arrangement is with the insurance company not SOS the broker, yet he still felt entitled to treat us in this way. Look elsewhere for your Workers Comp needs. This guy is not worth your time. read more

SOS Insurance Services - Insurance Near Me - Newport Beach, California

I started shopping for commercial insurance for my fledgling hot shot business in 2017. Progressive seemed to be the cheapest and most common in the industry. I honestly have no idea how we stumbled across SOS, but I'm so thankful we did. Since the beginning, Progressive has consistently raised rates with no at fault of mine tickets or accidents yet every cycle, Jasmine has consistently tried to find other more affordable insurance providers. Ever since we started going through SOS, we have always ever worked with Jasmine, Claudia, and Karen. Sarah is a new addition, but like the rest of her team, she seems to be on the ball. Now we are a full nationwide trucking company and still have the same feeling when I call. Like we are their only client. Hauling cars, I deal with multiple brokers who seem to all have various requirements that need to be met before they will dispatch a load. Weather I call, email or text, they always seem to have been waiting for me. EXCEPTIONAL service!! Karen and Claudia return calls personally. There is no automated phone tree thing to deal with. ALWAYS a live person. I have even received calls from Jasmine LONG after their closing time to follow up on things I had forgotten about, but she was still hard on the case. I may or may not change from Progressive, but as long as my company exists, we will NEVER leave SOS!! read more

The whole team has been extremely helpful. Ana and Vandana have the best customer service. They are always kind and professional and I can count on them to get me help quickly. I highly recommend them. read more

After searching high and low for specialty insurance, I was lucky to come into contact with Karen. Right away she started working diligently to get us the coverage we needed for our new business. Herself, Claudia and the whole team is great. They answer the phone/emails/ questions immediately and are always friendly and available. We appreciate you SOS insurance team. Highly recommended! read more

Do not trust this agency or it's unprofessional rude owner Ameer. I called for a quote, and once I inquired about broker fees, the sales agent got Ameer on the phone who could not have been more rude and unprofessional. Buyer beware. read more

So far so good. SOS offered the kind of policy that I need for an affordable premium. I hope things will go well in the future and I can be their client for many years. read more

We have been a client with SOS since 2006. I have worked with Jasmine since inception and Elvia for last 7-8 years. They both have provided excellent services and very helpful . They work very hard to find the best Ins policy and managable premiums. Always very prompt with responding to emails and questions. I would recomend them to my friends! read more

Long time client. Elvia at SOS is very helpful, great costumer service! I've been with them for years. They're very helpful and will work with you for a better rate read more

Great service, great customer service......Elvia is always very professional and timely at the same time, she will make sure she has your best interest and best policy benefits as best as possible. read more

They were on it. Karen, Jasmine, and Claudia worked really hard for me. Since I am new to the transportation industry, I had a lot of questions and concerns regarding the commercial auto insurance that I was required to carry. They were very helpful and explained things well so I understood what was going on. I left room for improvement only because I want to see next year if my next quote goes down. Being the first year in the transportation industry, DOT, Insurance co's, etc... consider us a high risk, and I do understand that. But next year, I was told the price will go down (as long as there are no violations/accidents). So I am looking forward to seeing how low my quote will go. Thanks again girl's for all your help! read more

They want to be a business consultant not insurance broker. They told me to "shut up and listen to me" when they are trying to tell me how to run my business. They need to just input my information and get an insurance quote. They have no experience or profit in my business so can't advise. They are emotional little girls not business people because they hung up on a insurance purchase. Don't waste your time with this company because they will sell you the wrong policy if you let them and take your money. read more

Because we decided not to go with their quote, they told us we obviously didn't take ourselves seriously as a business and we wasted their time. They were substantially more than most quotes. Maybe act with better customer service and ethics on your end? read more

This insurance company is a rip off i was in business with them for a month i paid them 3 months in advance which they took it as a deposit and now since i m cancelling they are saying no refund..my job was to aware you people so be careful read more

Beware of the policy this broker sells you! They told me I was getting a policy that covered all perils when in fact it was only fire coverage. When a bathroom pipe broke in my house and flooded the entire first floor, much to my surprise it wasn't covered under the policy. They are liars! read more

Excellent insurance service. The ladies took the time to understand my business and insure me as needed.

Crap company. No followup my the employees , once they get their money , then the customer is on his own. Even their fees is $200