Made an appointment to get a lock installed. The guy came and left without performing the job. What a bummer. Also ordered a lock and the owner told me he'd call me when it came in the following week. I ended up calling him and never got the lock, still to this day. read more

amazing service came got locked out of my apartment came within 20 minutes and was able to unlock it immediately Guy Gabai had provided amazing service read more

Quick, efficient, and helpful - they can copy most Medeco keys (so lots of apartment building door keys!) and have key blanks for just about anything. read more

I've used SOS Locksmith twice now, and both times they've been incredibly quick and helpful. Tye helped me out today, and he was awesome. I'd highly recommend them! read more

Loved the work these guys did! Guy Gabai was exceptional. we had been to 5 different locksmiths that couldnt solve our problem until we arrived here. read more

Friendly, prompt service at a great price point. Have never brought in a key they couldn't copy, even ones other locksmiths couldn't. My go-to place for any security needs. read more

had some keys made- found the guy to be very helpful and told me one of my keys had a crack in it and could break off. so glad I found out before I got it stuck in the door- management in my co op does not have a copy of that key so good thing I will stop using that one and replace it with the spare key- good neighborhood locksmith- 2nd time there in many years- my local hardware store Garber couldnt make a copy of one of my keys so this is why I went to SOS after Garber suggested it to me read more

Thank you for saving me. I didn't know how I was going to get through the night! Made a copy of my multi-lock key as a special emergency service. Couldn't be more grateful. Home sweet home never felt so good as now! read more

Came in this morning for a copy of a key and the guy was super nice he told me the first customer we don't charge the early bird gets the worm was very nice of him very kind and sweet guy thank you very much read more

I called SOS Locksmith late one night when I was locked out. The guy who answered the phone gave me a quote. I thought I could call around and find the service cheaper. Anyway, another locksmith showed up who quoted way less. When he got there he was going to charge me an insane amount. Anyway, I called SOS back and they came out quickly, got me into my place and the price wasn't a dollar over what they said. Since then, I've used them for all my lock needs. This is a local, family run business that you should support. read more

Really great service. Nir came to my apartment to install a bolt top lock for my new apartment. He was very knowledgeable and kind and made sure everything was working as it should before he left. My new apartment did not come with a top lock and SOS Locksmith and Nir have made me feel so much safer about being in my new place. Highly recommend! read more

Awful customer service, dishonest and expensive. I left a deposit to order a new lock for my apt door. Guy promised to call me the following day with the final cost. He never called. I stopped in the following day, but he wasn't there. I called a number of times but he never returned a single phone call. I emailed him and asked about the pricing, timing and metal finish. After one week he got back to me over email and said it will cost more than $200 his initial estimate and said it will take two weeks. I told him not to order the lock and instead refund my deposit. He refused and told me never to come into his store again. Stay away from SOS locksmith!!! read more

This is by far the best locksmith and key shop in the city. They always make any key I bring and never have I had an issue. I used them a few months back to install a lock in my apt in brooklyn: the worker was super polite and did an amazing job. Will definitely use these guys for all my lock and key needs !! read more

SOS Locksmith - Keys & Locksmiths Near Me - New York, New York

I have had many keys made here over the years for the four buildings I service in Chelsea and Long Island City as a Facilities Manager. Had two extra keys made for a building I don't get to regularly in LIC. Finally went to try the Medeco M3 keys and they don't work. Took them back to the store after one month and was told I should have checked them immediately and they can't help me. They're stamped from your store - were very clearly made at your store. They should have been re-cut with no questions asked. Very poor service - you've completely lost my business. read more

SOS is a great security company to work with! They install locks and access control for us. We have used them for many years whenever we have an issue their response is quick and professional. Thanks for the great service! read more

They responded and arrived within the same day and completed the work very quickly. The team was so nice and easy to work with. The guy who came was vaccinated and responsible. I would highly recommend them. read more

I had to copy a key. It cost $1.99. I opened my wallet. Empty. Not unusual. He said "Come back whenever and drop off the two bucks. We've been here 40 years, we'll be here tomorrow." Thank you SOS for saving me from the ridiculous $4.99 ATM surcharge and well, just being nice. read more

AN HONEST LOCKSMITH! I was having trouble with my MultiLock- I couldn't get the key in (although I was not locked out). I first contacted the locksmith that opearates out of a nearby hardware/paint store. He said he had to take the lock apart, in addition to charging a service charge for coming. The next day, I contacted SOS. The guy came in 40 minutes, banged the key into the lock, which is now wprking perfectly. My only charge was the service charge that amounted to $38.10 with tax- It could have ended up costing me about $200 if he wasn't honest- I would never have known-- SOS IS HIGHLY RECOMMENDED- But check the phone number- it's incorrect in this listing. read more

I'm relatively new to neighborhood, but one of the reason's I moved to Chelsea is because it is just that, it still retains it's neighborhood culture. Before the influx of the galleries, the gay bars, the fashion houses....it still has that neighborhood feel to it. I love it. These guys have been in the neighborhood for years. I called 7 different locksmiths, before I found the guys at SOS. They don't nickel and dime you. They give you great services at a fair price whether you are locked out, or need bars on your windows. Thank you for welcoming me to the neighborhood. read more

S.O.S. Locksmith has been my go to ever since I was robbed in my first apt back in 2006. They've installed full on wired security systems and deadbolts in the last two apts that I've lived in. Full on professionals with a variety of options. Check them out! read more

SOS Locksmith - Fresh looking deadbolt = peace of mind. - Keys & Locksmiths Near Me - New York, New York

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I HAVE TO SAY. I have been looking 4 different places for an old school key for my 78' apt lock and could NOT find anywhere! I heard of this place and I seriously doubted that they had the key. The guy behind the counter -Andy, was honest and said - "Let's see if this key works, but I think it will" and I was about to buy 5 keys, but he told me to wait. So I went home, tried it, and it worked! Genuine people, great work, and items not found from old New York. I found a great place! read more

Used SOS back in October to install new strikers and locks for the company I work for on the upper east side. They were nothing but helpful and professional. You could tell they really new what they were doing and understood the type of security locks needed for our business. I would definitely use them again for our next project and would recommend them. Thanks Guy for being so helpful! Kind Regards Maria G read more

Amazing service. Had keys copied at another store (botched job, spent over $35).... Remade keys here and owner copied it perfectly. How one can mess up copying keys is beyond me.... read more

Gets the job done and has such affordable prices. Would highly recommend. It took less than 3 minutes to copy a key and it costed $2. read more

No fuss no wait and all keys and cheap as chips. These are the boys . 2.25 a copy key boom. read more

Professional, Friendly, and HONEST. Just had my locks changed by SOS. I made my appointment with them last week, and had to change it because of scheduling issues. They were completely accommodating. David, the technician who came out, was SUPER FRIENDLY, extremely professional, and very fast! They even made and brought out all of the spare keys we asked for. The entire process including writing up the bill and payment took 15 minutes. And these guys stick to their word. I got a quote when I made my appointment, and that's exactly how much I was charged. THANK YOU SO MUCH GUYS! You are the best! read more

Excellent work -- I had lost my keys and needed three copied. It took minutes, the new keys work perfectly. Very satisfied. read more

SOS is a small, unassuming shop, but don't let that fool you. "SOS" couldn't be a more perfect name! I was having trouble with a guitar I had, or specifically, it's case. It got locked on a flight over to NY, and I didn't have a key to unlock it! Once the people at the "huge guitar shop chain I won't name" couldn't help me, I had to go to some local locksmiths. I tried one nearby to no avail, then found SOS. The owner was really friendly and nice, and multitasked helping me and other customers coming in. He also told me some music-related stories, one in particular where he helped unlock cases for the Dave Matthews Band only a few hours before they had a performance. He even knocked a few bucks off the price, and I was won over. SOS Locksmith helped me and had me out the door quickly, back to making music and being happy. Definitely recommended! read more

DO NOT USE THEM.!!! . This place screwed up the job for my building's front door. They first submit a very low cost quote. Then when the locksmith crew were not professional during installation and gave such an attitude and complained the whole time. Now front door lock does not work on Saturday, after multiple calls and 5 hours later, they said "we are not coming". Nice promise for the work quality they stand for. read more

I almost never write Yelp reviews but i promised I would do it this time for everyone's benefit, due to the shocking nature of what I experienced with SOS Locksmith. I locked myself out of my apartment one night and thought about going to sleep at a friend's apartment until my roommate returned from an overseas trip the next night, but I had to be up extremely early for a work call the following morning and didnt want to inconvenience any of my friends with that. So I bit the bullet and called these guys to help me open the door. They quoted me a $45 service call and a range of $85-110 to open my door for me. It was already breaking the bank for me but I agreed to it. The locksmith arrived and after looking at the door quoted me the highest end of the range ($110). I was surprised that I would be on the highest possible end of the range, because I had a pretty simple old door with only one lock. But I took a deep breath and told him to proceed. When the locksmith finally opened my door, he turned to me and said... "Do you want me to replace your cylinder so you can lock the door from the outside?" And I was like "Well, that sounds like something pretty necessary..." And that's when it got ugly. The locksmith proceeded to tell me: "Well that's going to be another $195." I was completely speechless. How could a locksmith come over and open my door for $155, and then turn around after the service is complete and tell me I have to either sleep with a door that has a big hole in it and doesnt lock from the outside, or pay him more than double the price of the entire service to essentially complete the job he started. I called the company and requested that they do the right thing and install the cylinder for free since they had led me to believe the complete service cost $155 until they completed half of it and left me with no choice but to finish it. After several back and forths, they proceeded to lower the additional fee down gradually to $55 extra for the cylinder. But they refused to budge any lower. So I finally paid them the $55 and vowed to write a review so everyone would know that this is a dishonest business that misleads their clients about the total cost involved in a job to get them to bite, and then squeezes them for every last penny only after they've left you even more desperate than you were before. For me its not even about the price of the service...I know a lot of other locksmiths charge similarly crazy rates. Its the blatant dishonesty and bait and switch tactic that really put me over the edge. Hopefully you're never stuck in a situation where you need this kind of a service to start with, but if you ever are, steer clear of these guys and go with someone you can trust to be honest with you about the cost of their services up front. read more

Steve was really professional and helped me fix a lock that was having problems for months! I would recommend his work anytime.

Guy and his team have done a great job of helping us at our building in Brooklyn. We had a break in a few months ago, and I wish we had known about these guys the night of the break in. Either way a neighbor referred them and we decided to let them take care of our whole building's needs. They added 8 vestibule locks and latches, changed and rekeyed our whole internal building common space locks. Additionally everyone had Multi-lock installed in their condo with new top locks along with a rekey of our front door to the building with a new MT5 lock. Donovan was the tech who did the work, and his professionalism and attention to detail on some of the trickier elements was very much appreciated. They also installed some door closers and referred us to someone to get us security film on some of our external glass surfaces to prevent window breakage. SOS is a great company, and if they can't do some portions of the work, they will refer a reliable person or company to do a great job. Very professional group and if you are a good customer they take care of you very well. read more

Tryon is the best! Great vibes and easy process :) very friendly staff who listen and help w your ask.

Super nice people and helpful. Saving us money on replacing a deadbolt for our young daughter. Kiosk to make key in case you lock yourself out. Very cool! Thank you Steve read more

Great locksmith place! Decent price range, good service nice but not over friendly and really efficient. 24 hours and although small it's great. Not too hard to find and it's walkable from the 1 train and sine bus stops. Further down but still walking distance from the orange lines or the PATH. The same key that I made a copy at Home Depot didn't work (made 3, one which is the more complicated one compared to the two others didn't work, the rest did.) so I found this one and thankfully the cutting was good it worked. I do recommend this one, save you from if they work wasn't done properly and going to find another place and wasting money and time. Just go to this place, it's good. read more

Stay clear.. this is a very unprofessional company! Much like the other reviews before me, their service is overpriced and their technicians are dishonest. I called this company on a normal weekend after locking myself out of the apartment. On the phone, they stated it'll be a $45 charge to come out and $95-$125 to open the door depending on the difficulty of the service. I grind my teeth at the pricing, but it is what it is... Some time later the technician shows up. With no greeting or introduction he says "You understand the pricing? $45 for me to get here and $125 to open the lock." I responded "No, you said $95-$125 depending on the difficulty of opening the lock" "OK, $95-$125" One minute later, he opens door by shimming the lock. "Your total is $186." I was taken aback. When I asked him why it was the $125 charge instead of the $95 charge, he looked at me in disgust as he said exclaimed offensively "LOOK I SAVED YOU MONEY BY NOT DRILLING OUT THE LOCK! WHAT MORE DO YOU WANT?!" (I asked him this question just ONCE by the way). At this point, I was dumbfounded. It was a simple question that could've been easily answered. Anyways.. I know I couldn't reason with the guy so I just decided to pay for the charge.. but the nightmare with this easily enraged technician did not end there.. He asked for my phone number for his records. Not a problem. I said it once.. I repeated another time.. third times the charm? He kept asking for me to repeat the number. I slowed down and enunciated the numbers one digit at a time. "I DON'T like your attitude!" he exclaims. This is when I lost it... after a few heated words, he was on his way. I did not care that the service was $186. If the technician was upfront about the costs instead of swindling people with a lower price range, I wouldn't have a problem with it. In addition, this particular person had zero social skills. You don't have to be the most friendly person, but you can definitely treat me as a human being. Lastly, they did not even check for ID. read more

Nice People but completely INCOMPETENT. STAY AWAY. TL, DR: they can't even make a copy of a regular key work, do you trust them with your lock/door/more complicated keys? Please do not place your safety and money at risk. I went in today to make a copy of my mailbox key. A very simple task. In fact, I made a copy the day before in Brooklyn for $1.25 at a hardware store and it works just fine. SOS asked for $3.21. This is Manhattan, rent is higher, whatever. I did not complain, happily paid and went on my way. Guess what? The key does not work. It won't even fit in the hole. So I walked back to the store and they apologize. Polish the key and knock it a bit. Told me everything should be fine now. I walked all the way back to my apartment. Still didn't work. I walked back to the store again. They are nice and polite, keep apologizing. Fixed it a bit more and gave the key to me. Guess what? STILL DIDN'T WORK. I walked back to the store again and was furious. I wasted more than half hour walking back and forth under the brutal sun because this so called locksmith place can't even make a proper copy of a simple key. They apologized, tried to fix it again, and told me they would do anything but just "no refund". I went back to my apartment again and it still didn't work. In short, they are nice and polite. But completely incompetent. I had to walk back and forth from my apartment to the store 3 times because they can't even make a copy of a most simple key. In the end, the key still didn't work I just gave up on making a copy at all. I do not know how this place stay in business. read more

Great experience. Came almost immediately it seemed and was excellent in every way. Had my new lock on within 15 min of my call. Terrific service! read more

This is a completely honest locksmith. They charge fairly and they're service is great. They helped correct a problem caused by another locksmith. They wee very generous with their time and advice. Due to their effort, I managed to get the overcharged bill from the other locksmith reduced considerable. The manager Guy is the best. See him for an honest appraisal. read more

Great customer service. They had keys that Home Depot didn't have. Fast, open 24 hours. Doesn't get much better than this!