My insurance company at 4:30pm was told by this horrible excuse for rescue services they would be to me in 60 eta. I called the phone number my insurance company gave me ( a 920 Appleton, Green bay business number in Platteville WI) the guy that answered unbeknownst to me was the owner Josh, gives me this run around sounds clueless to business operations and was very unprofessional. There was no concern from my money or time as a customer. This guy Josh the owner, calls my insurance company after I have been waiting from 4:30 till 7:00pm for a tow truck that he did not want to deal with the member. Damn near two hours later for a service that I not only paid for but I am disabled and need my car for medical reasons. I spoke with the owner Josh very unprofessional and instead of owning his horrible less than poor dispatch and business organizations and adhering to the integrity of commitment to decent customer service and professionalism, he called my insurance company and told them I was the problem 3 hours waiting for his tow truck!!!!!! DISGUSTING...DO NOT USE THIS COMPANY READ THE WHOLE POST read more