Walter is the best. Great service. He knows more about what you want, than you do. Always comes…read morethrough in a crunch.

This place is awesome. They provide top notch customer service and products that last. After being…read moreextremely disappointed by the guy who did our league jerseys, I was desperate to find someone to create what we were looking for. From the first phone call to the many follow up emails, the communication was great. They even sent a mock up before production. Uniforms were done before expected, and we are so happy with them. We have been referring everyone in our league and will stick to them from now on for our needs!!

Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

Great store got some work shirts yje only thing tails were to long never wore wondering if i can…read morereturn

I been shopping here since it was Long Beach uniform but now the customer service is terrible, the…read moreorders are always wrong, nothing is ever in stock, or they're missing items from your order when you go pick it up.

7/12/26 Time for new shoes !! My dogs are barkin'!! Lots of selection, great attentive customer…read moreservice (by Raymond) and prices are competitive. What I appreciate most is no hassle or pressure for buying into the membership. Hence the 5 stars. Raymond was very polite & made me feel comfortable by offering to try other makes/brands to see what will the best shoe fit. I ended up buying two pairs. I've purchased single pairs before & regretted not buying a second pair coz I liked the fit so much. Learnt that lesson well. Happy with this experience today

Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

Honestly, a really great spot for clothing pricing varies. Some stuff are pretty good in those…read moreother stuff are a little on the steeper end but pretty normal for the style of clothing. only downside is sometimes they do make you feel like you're a bad person and stealing because they watch you, but I don't blame them due to the area of the room

Very good selection, it also has great price. Its clean and customer service is great.read more

Nice store with some great deals, especially if they're running an additional discount on clearance…read moreitems. When I stopped by a week ago, they were running an additional 40% on clearance shoes. That was a great deal, and they even had Jordans on the clearance wall! Checkout was a breeze since it was still the morning. Would definitely come back here the next time I'm in town!

Great selection of shoes, discounts, savings, and staff. Ro, one of Nike's associates was so…read morehelpful with my senior mom. She assisted her in finding a pair that felt best. Not only did Ro take her time with a picky senior citizen, she gave multiple wonderful suggestions that were super helpful. We tried every pair suggested and we absolutely walked out with two pairs both my mom and aunt loved. Yah at the cashier continued that same level of elite service with my mom and aunt being far from tech savvy. The service was outstanding, the location easy to commute via train, the cleanliness, and staff, made this first visit memorable. Thank you again!