Walter is the best. Great service. He knows more about what you want, than you do. Always comes…read morethrough in a crunch.

This place is awesome. They provide top notch customer service and products that last. After being…read moreextremely disappointed by the guy who did our league jerseys, I was desperate to find someone to create what we were looking for. From the first phone call to the many follow up emails, the communication was great. They even sent a mock up before production. Uniforms were done before expected, and we are so happy with them. We have been referring everyone in our league and will stick to them from now on for our needs!!

Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

Great store got some work shirts yje only thing tails were to long never wore wondering if i can…read morereturn

Won't be coming back here again. They have an iPad check-in system, so I checked in and waited to…read morebe called. After 15 minutes, someone finally noticed me and asked if I needed help. I also bought boots here that I only wore twice because they were extremely uncomfortable. I understand boots usually need some breaking in, but these were beyond that. Since I wore them twice, they told me I couldn't return them. I'd be careful trusting the employees' recommendations when they say certain boots are comfortable. Not to mention customer service here is a problem.

Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

I'll start off by saying I have a head tattoo(I feel like that's important) ... When I first got…read moreinto running I drove here and I was met with such welcoming energy right away I was acknowledged and let me know theirs a waiting list they go by and added me to the list, I waited patiently and got help from a gentleman that ask me what my goals were, what distances I had accomplished already and had me try on different brands until we found the right shoe, than convinced to invest in an inner sole which I thought was unnecessary at first but to be honest I'm glad I listened to him !!!! (I wish I remembered his name, I thought all my experiences would be like this) ... fast forward 2-3 years later my mom wanted to buy me running shoes for my bday so I thought ROAD RUNNER !!!She will love this experience ! ... we walk in, busy as the time before except this time everyone looks at us and ignores us...I still don't think much of it so we head over to the shoes at this point I'm aware of the list so I'm waving people down politely and 2 people literally rush past me while saying "someone will help you I'm helping someone else" ... so I figured they would communicate with each other that we needed to be added to the list...at this point everyone is aware we're around (giving me look, and even smirking my way)... after a while I went up to one specific guy who kept giving me dirty looks and told him bro I need help and in an angry tone he tells me there's a list and I told him I know it's not my first time here l, he adds me to the list (this is 15-20 mins in) ... same guy comes up to us with a non welcoming attitude and I ask him to show me which "wide" options they have and he tells me without even giving me options "if you what wide online and order them from online" so I ask "you don't have any in stock" and he replies "some look around it will say it, do you need anything else ?" At that point I got the hint and just left....what broke my heart is that it was so obvious that my mom asked me "why did they treat you like that ? Maybe next time you should wear your hat..." BROOOOOO!!!! I have no clue what happened to this shop but it was the most embarrassing experience I had in front of my mother and for them to make her feel like I need to cover up my tattoos to be treated equally was sad... BTW ! I also pay to be an "exclusive member"

Honestly, a really great spot for clothing pricing varies. Some stuff are pretty good in those…read moreother stuff are a little on the steeper end but pretty normal for the style of clothing. only downside is sometimes they do make you feel like you're a bad person and stealing because they watch you, but I don't blame them due to the area of the room

Very good selection, it also has great price. Its clean and customer service is great.read more

Always a 5 star at the Nike any Nike store but i can tell you this for sure it has to be a…read morespontaneous visit to get a good find due to the high volume of shoppers daily, I feel like when u got the money they either low on stock or your size is gone, and when your budgeting there is plentiful your size stare you in the face

Andres (floor associate) immediately greeted us with a professional, jovial & non pressure…read moreapproach. He possessed a knowledgeable, confident yet humble disposition. He immediately checked if the(clearance) shoe my friend was trying on was available in her size in the stock area. He also recommended a few other clearance selections while awaiting the prospect of the right size in the desired pair. 3 minutes later, voila! The shoe was on clearance well within budget. Andres provided nostalgic, 1st Class Customer Service rarely seen in the 21st Century. I perceived him to be 100% genuine, so the next time I visit this location I will call in advance to make sure he's working. Would not surprise me if he's not because this young man is obviously "going places"!