I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly…read moreexplained all the diagnostics I had already performed myself -- including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code. Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in. When I asked about deeper diagnostic work -- the kind I believed the diagnostic fee was supposed to cover -- I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair. I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 -- far from the $15,000 engine replacement Ric Henry Auto claimed was necessary. Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.

Prior to purchasing my wife's Mini Clubman I was concerned about quality service here in San…read moreAngelo. Just by chance while fueling my truck a young lady pulled up in her Mini Cooper. I asked her if she lived in town she said yes, I then asked where she had her Mini serviced. She said the only place she trusted was Ric Henry. She went to explain how Ric has been keeping her Mini trouble free for years. That's what I wanted to hear because I wasn't going to drive DFW for an oil change. Now that we have purchased our Mini Ric is servicing items that are OEM or are at designated service intervals. The car runs great and Ric Henry will be a big part of maintaining that status.

I recommended you to a friend after reading one of these reviews but her experience was not good…read more Her car was left in a mess and you recommended very expensive repairs that she was not at all able to have done. She ended up taking it somewhere else and they fixed it for a quarter of what you quoted. Sorry guys.

Kelly is one of the last trustworth mechanics in America. We got towed in after hours with a…read morebusted transmission while on a cross country road trip in our RV. He quickly had a new Jasper Transmission ordered, and was more than welcoming to us. It took several days for our parts to arrive, and he offered for us to stay in our camper on his property for free. He even let us connect to his electric to run our air conditioner. I watched the employees of Kelly's Auto Shop for a week, and they were absolutely always the pinnacle of professional and kind. Bryon is an extremely knowledgeable expert in auto repair, and could diagnose problems immediately and have them fixed in quick order. Kyle is a by-the-book perfectionist who treated every vehicle as if it was his own. He's young and smart, and a fantastic person. Kelly (the owner) is a great "old style" mechanic. He's worked on every kind of vehicle and seen every type of problem. He's well versed in cars and also isn't afraid to get his hands dirty and fix something when it needs fixing. Kelly and his entire crew are great people, and you'd be foolish to use any other repair shop in town. These guys are legends.

Went to the Valvoline down the street off of Southwest Blvd for a simple oil change. They took off…read morea metal cover from the bottom of our car to show us it needed to be replaced, which we already knew and planned to have fixed in a week when we went home. We told the Valvoline people that and they tried to make us replace it with them. Said no. They put it back, but the second we get on the highway this piece starts dragging on the ground!!! We quickly pull up to Xcessive Auto Repair and the guys here (ask for G!!!) were able to remove the piece and get us on our way. If you're thinking about going to some random chain shop anywhere in San Angelo-- DONT. Come HERE. They'll treat you personally and actually know what they're doing. Especially for military members at Goodfellow, be sure to come HERE for your car problems and save yourself the hassle. Garvin will take good care of you.

Totally impressed by the work these guys did to my 2019 Type R! Installed the Injen intake and the…read moreGreddy exhaust with such accuracy and quickness! I was really impressed by the mechanic's attention to detail and was very careful from opening the box to installing the part! Best of all... They DON'T charge you an arm and a leg! You get the quality that you pay for plus some! THIS PLACE IS HIGHLY RECOMMENDED!!!