I had been seeing Dr. Ko, who retired last Fall. I saw Dr. Fung last week, and I thought he was…read moreterrific. Explained things to clearly, and was very friendly and informative. I am very happy with this practice.

This place is super busy. You feel like a number here. The doctors are always in a rush to get you…read moreout. The doctors talk like they are doing an auction! Rattle off a bunch of instructions or whatnot. I'm like "what's that?" In several appointments, we had to wait 20-30 min to be seen and we arrived there early, mind you. The parking is easy and it's just across the street from the hospital. The rooms that they put you in are small but manageable but you can certainly see some wear and tear (paint peeling off, walls a little dirty/scuffed up). Dr. Ko is professional but he needs to slow down. Glad that he does eye surgery too.

The one positive thing I can say for the clinic is that whenever I had a problem, they were able to…read morefit me in and see me within 24 hrs, sometimes going out of their way to do so. I really appreciated that as I had a difficult year medically. But I had a number of problems with Cascade Vision. 1, they are *constantly* upselling, which I would have thought impossible for a doctor's office, but there you go. Every time I went in, whatever I went in for, there was always a necessary, over the counter product or not-covered-by -insurance procedure pushed on me which (surprise, surprise) they had available at the counter or through a special pharmacy. This gets tiresome. It also erodes trust in whatever advice the doctor is telling me about my condition. 2, I was having trouble adjusting to the glasses I bought there, for longer than the usual amount of time adjusting to a new prescription. I came back to have them checked out, just in case there was an error because everyone makes mistakes occasionally --that's human nature. The opticians got very snarky and overly defensive about that. A patient should be able to have their prescription checked out without questions. 3, I was misdiagnosed with a stye which turned out to be ocular rosacea. I saw 2 different doctors at Cascade Vision over about 3-4 months for this problem, at least a couple times a month, sometimes weekly. It seems extraordinary to me that they didn't recognize an ocular condition, which has the potential of damaging my cornea. The advice I was given (and of course, multiple products to buy!) to treat the "stye" was of course a complete waste of time and money and could have worsened the rosacea. 4. I had a diabetic eye exam and requested that the results be forwarded to my PCP. I had to make multiple requests over 6 months for that to be done, which is ridiculous, considering it could be sent in an email.

Don't go here. Ridiculously expensive after searching other methods. I went here once when I had…read moreinsurance for my job and didn't think much of it. They kept sending me messages about doing another eye appointment (takes like 20 minutes) and I told them I no longer had vision insurance with my job. The quote was over $300 not including the contacts or anything. Called around and this money-hungry business (not trying to help people just cash in as much as possible) is charging WAY more for an exam than literally any other Optometrist out there. Not even close. I decided to do an eye exam online and it was $79.99 INCLUDING 6 months of contacts. If you don't have insurance....definitely don't give your business to them. If you do have insurance...don't give your business to them because you know they are just using and abusing the system. Go to Costco or literally ANYWHERE else besides here.

I had a very bad experience with my first eye Specialist, so I asked for a referral from Dr Cheung…read more I couldn't believe how patient and how Dr. Ridgeley took the time to explain how he was going to help me and the procedures he was going to make my eyes healthier. He explained the importance of proper eye care. I felt he really listened to me and made me feel very relaxed. He is a very kind and gentle Dr. Thank you Dr. Ridgeley

I found the care I received at Pacific Retina Center to be wonderful. Dr. Ridgeley is very…read morecompassionate and really takes the time to listen and explain things. I have always been seen on time, which is a rare thing these days at medical offices. His office is clean, and his staff are always friendly. Highly recommend!

Dr Ko gives me superior eye care for macular degeneration. I have not lost my eye sight and have…read moreactually had improvement. I've been seeing Dr Ko for about 5 years and I highly recommend him for retina eye related care.

Don't go there. Bad doctor and fraudulent billing - duplicate charges and charges for service not…read moreperformed. I came for a diagnosis exam, and Doctor advised me to be treated asap, but I want a breakdown of my cost after insurance coverage first. My insurance was not contacted, and a few months later billed me $1,528 for that initial exam. In the bill, there were duplicate charges and unexplained charges for $342.00 and $552.00. I came in with my insurance card and asked billing to bill my insurance and fix the erroneous charges. After 2 years, not hearing anything from the office, I've thought that my insurance paid the bill. Then, come collection letters for the amount $1,156.00 that not paid by my insurance. By this time, I've changed insurance, and my insurance said they will not investigate anything over 2 years due to their state's statute of limitation. Now, I am stuck with the bill and my eye still not treated.

So professional and easy to get the process completed. This is the place to go for LASIK in the…read moreWestern Washington area. The staff is so nice and supportive. They gave me reasonable goals and how I would feel after the procedure. They also provide all the drops and post op strategies to make the process as comfortable as possible. I highly recommend a consult to see if you're a candidate for this procedure. This was my second LASIK procedure after my first procedure 25 years ago and after a week and a half, I am already seeing distance perfectly again. Thanks guys.

Highly recommend - was an excellent experience. The team was very knowledgeable, kind & always kept…read moreme in the loop. The doctor was confident & competent, explaining every step. Everything they told me (symptoms, duration etc.) was true. I woke up from my nap after the surgery & could already see. No pain. Life changing.

The procedure was explained thoroughly and the entire staff was warm, comforting, and inviting. May…read morebe helpful for an information sheet and faq sheet to be provided post op to understand schedule of medications and what to expect. Overall great experience and would refer others!

From the first call to the last appointment. I enjoyed all of the stafe they were also happy and…read morebubbly. Everyone was willing to answer any questions or concerns I had. The procedure wasn't very long at all. They made sure I was aware of what was happening before it happened. Which really calmed my stress. I am crazily happy right now in awe of how well I can see. Care was top notch. Thank you King Lasik and staff. Great job.

I recently went in for testing to see if I needed cataract surgery. The employees were great. The…read moretesting was thorough. After meeting with the doctor, it was determined that I should wait. They did not push it which was nice. Highly recommend.

When I went to Northwest Eye Surgeons in Renton, I was told my insurance would cover the lens…read morereplacement. Then I was informed that if I wanted the ENHANCED lens which would eliminate the need for glasses, my OUT OF POCKET EXPENSE WOULD BE $5400.00 I went with the ENHANCED LENS REPLACEMENT. I paid the $5400.00 The lenses were not correct and they had to replace them AGAIN. I STILL NEED GLASSES and My PHERIFIAL vision in my left eye is BLURRED !!! On top of all that, I have received a bill for $401.81 (after I was told in the begining my out of pocket expense would be the $5400.00 which I paid) ! I am not happy with Northwest Eye Surgeons and I would HIGHLY recommend that you research other providers.