Th y couldn't help me, but they did take the time research and respond accordingly. S great…read morecustomer service if I have another project will circle back

We had a unique car situation with a lot of modifications we wanted to have done. We shopped around…read morea lot, talked to a lot of people and high output audio was the absolute best in service, expertise, availability and value. I was treated with respect and they were very responsive. They listened to what we wanted to have done (oddly enough, most of the other places didn't!). And they did everything exactly the way we wanted. They finished faster than they said they would have it done and they were $900 less than other places we went to. (Probably because they actually listened to what we wanted!) They tried to problem solve and think through things instead of jumping to the easiest solution. We walked away feeling very confident that we were dealing with professionals and experts in their field. Customer service was excellent! We really enjoyed working with them and will be back if we have any other needs! We are very pleased with the work they did!

I brought in a highly-rated dashcam for installation, but they refused, offering only a $600…read moreoption. They assured me it had the blindside function I needed. The appointment was set for a week later and estimated to take 4 hours. We dropped the car off on Friday morning, and they called 4.5 hours later saying it was ready. When we arrived at 2 PM, it wasn't. The unit turned off with the ignition. After another 3-hour wait, they fixed it by correcting the fuse connection. However, the lens was installed upside down, showing the unit wasn't quality checked. By 4 PM, I took the car with the condition of testing it. An hour later, I called back--the rear camera's view was obstructed by defroster and antenna lines, and the side views only showed the cab. They agreed to move the rear camera outside, but this caused another problem: the gridlines during reverse were a foot off, making parking inaccurate. In the end, I was left with a unit that didn't cover blind spots or back up properly. The $600 dashcam wasn't suitable for my car and shouldn't have been recommended. It seemed they only offered this unit without considering its compatibility with my vehicle. I was told if I wanted those features, I needed to pay for the $1300 version. Their next appt. to remove the device was made 2 weeks out. At that time they refunded the mirror, but not the $400 labor. I cannot in good faith recommend their expertise regarding the products they sell, the labor quality or the salesman tactics of this establishment. Their level of professionalism only lies within their current structure - anything outside the box just "costs more".

Seamless experience with 919 Motoring for my dash-cam installation. The entire process took less…read morethan an hour, and the installation was clean and exactly as I had anticipated. The team was professional, efficient, and did a fantastic job. Highly recommend!

WARNING! SCAM ARTISTS AT WORK! I came here to leave my review, but it seems I just got the standard…read morepackage on how this place operates. Brought my vehicle in, by the suggestion of my usual car care center, citing that the battery was having issues. I passed this information along to Johnny's, but would I did not realize is that they would throw that information in the trash. They chose to do completely separate jobs (draining water from the door, pull out an untouched GPS tracker), and charged $500. They didn't bother to call about passing this along, and I had to call just to hear that they were already done, and they were very excited to present me with the bill. And of course, my issue was not resolved. And looking at the rest of these reviews, it seems that's exactly what these sleazy scumbags love to do. Bascially, they charge $150 an hour for labor, even if the labor is not to resolve the issue. If they want to charge you for draining fluids from your car, finding random things to replace, and BillyBob eating a sandwich in your car, you have no choice but to pay for their benevolent services! An absolute disgrace of a business that has no place in our community!

They worked on an antique IH truck starter and a generator for me. Just a wonderful experience for…read moreme both times. Our area is fortunate to have Johnny's in the neighborhood.

Cleanest most organized audio shop I've seen, and I come from California where we have many audio…read moreshops. Ash is great, he took the time to listen to what I wanted to do and made some suggestions. The install went smoothly and I'm now enjoying my GPS/Backup camera/Bluetooth/DVD/CD you name it system. Highly recommend for all of your audio needs.

There are surprisingly few options for professional, high quality car audio installers in our area…read more Making the drive to Garner is worth it to get the results you want from your custom audio upgrade. I came to Radio-Active to fix a poorly-done previous attempt at upgrading the sound in my 2014 Corvette. You'll speak with the owner, Ash, first. He takes the time to listen to your objectives, talk about your budget, and understand your preferences. He'll offer suggestions and make sure you understand where you have price/performance options. We ended up special ordering a pair of mini-amplifiers and customizing a storage cubby in the trunk to create a "stealth" upgrade that didn't use up cargo space. During the installation, Ash called me to let me know about progress and to give me some further options after they had pulled off panels and seen some damage done by the previous installer. He emailed pictures so I could follow along. There was no "hard sell" attempt to urge additional purchases, but I decided to replace the damaged speakers as part of the project. They asked me to come in and sit in the car for final tuning by ear. I was able to get the frequencies fine-tuned to match my preferences and hearing response. I was impressed to see that they had applied protective film around all exterior panels where they might lean while working, and that they had the driver's seat well protected as well. When I was satisfied with the sound, they locked in the tuning on their computerized application and sent me on my way feeling well cared for, with a significant improvement in the sound and complete faith that the installation was done professionally and with attention to every detail. Chalk up another satisfied customer!

Truly a 5 star experience. I was calling around to various car audio/stereo places as there was an…read moreissue with my aux port. Dave not only answered all my questions, he also asked his own to ensure I was on the right track to having my issue resolved. He went above and beyond to get me scheduled in so I didn't have to drive 7+ hours that weekend with a faulty aux port. It's been about 2 weeks now and I haven't had a single issue out of the port. I will definitely return here for any car audio system needs.

Dave is amazing. - Communication is great. He takes the time…read moreto explain everything clearly. -He gives honest, helpful, and useful feedback. -Dave installed an XAV-AX6000 and a back up cam. -Everything looks great.

great work, the people are very welcoming, and they charge a good price for the quality, the brand…read morespeakers, and the labor.

Took my 2013 Malibu to get all windows tinted at 15%, when I picked it up I noticed that the Back…read moreWindow had Bubbles on the sides, opener said to wait four days and it will fill in... it didn't happen, took it back and they agreed to do the Back Window again.. when I Picked it up I Noticed that instead of a 15% tint which was Originally on the window THEY APPLIED A 20% TINT... WTF.. SMH..

They did no daughter's bug, great job. 2004 VW cinvertable installed radio and bAck up cam.read more

I was looking for a specific thing, they researched and determined it wasn't possible and let me…read moreknow. Overall great customer service and thorough knowledge. If I have another project I'll circle back

I had a great experience here! The whole process of getting my car windows tinted was fast and…read moreeasy! I dropped my car off on a weekday afternoon without an appointment, and they were finished in less than 2 hours! Before the service, ZACK showed me examples of each level of tint and helped me decide which one was right for me. I ended up choosing the ceramic tint with heat protection and it looks perfect! It also keeps the inside of my car so much cooler! This place also does full service car washing/auto detailing. It looks like they do a really great job at that as well. Everyone is friendly and the prices are reasonable. I recommend this place 100%!

Stopped in for a quote to tint 2 windows, price was fair and they were able to install tint while I…read morewaited. Was in and out in under an hour. Installation looks great and service was top notch. Highly recommend!