I came here for my new television. Like anyone else, I had done my shopping online and read the…read morereviews, and found the TV I wanted to purchase. I knew it was in stock and I even had a girlfriend meeting me to pick it up in her SUV and to help me get it into my home. I was ready to go. Once I got to best buy, I walked back to the TVs and was approached by a salesman. Told him exactly what I wanted. Showed him on my phone. He then proceeded to try and talk me out of my choice. Implied it was a brand that wouldn't last. I told him I had one that I paid twice as much for 13 years ago, and it was still going strong, it was going to the bedroom and I wanted a bigger one for the living room. He walked away and said someone would bring out my TV. And I felt...judged. I'm not a gamer. I don't care about your specs. I know what I want and I told you from the beginning. A young man comes hauling out my television and walks it to the front, while another sales associate comments about my television being old technology. Shut up already! Just sell me my damn TV! I do not see the value in spending 1000 more dollars on a television. TVs are the only thing in this world that have gotten lighter and cheaper. This kid then tried to hard sell me on a warranty. Get outta here with that. I didn't appreciate my "service" at best buy. However, I got a fantastic TV on sale. It is great. It is a Google TV that made friends with my Google phone, and I didn't even have to log into any of my apps. It didn't on its own! Dang if it isn't the best TV I have ever had and I am so happy with it. Next time I am just going to do curbside pickup and avoid all these men talking down to me.

Best Buy November 9, 2025…read more (2/5) The toy selection at this Best Buy was extremely limited -- I only found one action figure. The gaming section had about 10-20 Xbox items, a somewhat decent Nintendo section, and a reasonable Sony section, but overall it was smaller and less impressive than other locations I've visited. The store was clean and organized, but if your goal is to find a wide variety of toys or gaming products, this location is disappointing. It may be fine for basic electronics or last-minute purchases, but not for those seeking a full selection.

Poor service and follow-up. Close to home so tried to use them. Can't. Recommend!…read more Customer service awful. Staff seem to be in continuous state of chous.

Absolutely DO NOT go to Star Power, DO NOT!…read more Marc Block, manager, poor customer service. Built new home. Spent $60K on appliances. Example with $3.5K Napoleon grill. Marc recommended despite not being familiar with the product, which he eventually admitted to me. Great feeling. He helped design the outdoor kitchen so understood it was permanent and natural gas. Regardless, sold me propane so it doesn't work. My outdoor kitchen including masonry and taj mahal countertops was custom made to fit the specific Napoleon grill so expensive to switch and redo. It took 4-6 weeks between Napoleon and Marc to understand it was propane and needed a regulator. Still didn't work. I repeatedly requested a Napoleon rep come service the grill. No service and Marc simply referred me to Napoleon's national call center. Took another 4-6 weeks to finally learn from Napoleon, not Marc, that he sold me propane and therefore I also needed a conversion kit from propane to natural gas; AND if it had been natural gas, I wouldn't need the regulator or the conversion kit. Napoleon refused to sell me the conversion kit. Instead of doing the RIGHT THING and replacing the grill with natural gas, Star Power graciously offered to provide me the $26 conversion kit. I declined. After 3 more weeks of endlessly calling a number of diamond dealers, I still don't have a conversion kit. I'm done with Star Power and Napoleon! We just moved into our new home, and it's been 3 months and I still don't have grill. Absolutely Pathetic! Won't bother the other problems.

I never have complaints bout Apple the people and service is always on point. Location was nice…read more Parking is not as easy since it's an outdoor mall but either than that it's great places

Completely unacceptable experience. No one cares unless you are there to make a sale. Period!…read more I had a Vision Pro demo scheduled for 2:30 PM at the Apple Store Southlake and arrived at 2:25 PM. After asking multiple associates for help, waiting to be checked in, being passed between employees, and repeatedly being told someone would be with me shortly, I ended up waiting over an hour past my appointment time before giving up and left at 3:35pm. No demo, no explanation, and no regard for a customer's time. If Apple offers scheduled demo appointments, it should either honor the appointment time or proactively communicate delays. Waiting over an hour for a scheduled demo with no meaningful update is simply unacceptable.

Made a phone purchase today and our sales associate WILL was extremely helpful and knowledgeable…read more We needed a new washer/dryer and we were debating between Miele vs Asko. He took the time to educate me and explain pros/cons of both. Will was patient with my questions. Whole buying experience was awesome! We will defiantly be purchasing more in the future with Ed Kellum & Sons.

We had a wonderful experience with this group and highly recommend their services and well trained…read moreteams. Starpower was able to do all that we wanted and within a specific budget, with planning to seamlessly integrate future upgrades. We are building our long term home and make thoughtful careful selections that work well with our long term goals as well as interior. Highly recommend talking with Joe in luxury appliances, Jacob in home theater and Tony for home automation - separately and together they made the planning process easy, painless and simple to understand.

Well my mother in law locked up her phone the young man who helped us out was great…read moreHe wasn't able to reset it due to my suegra not setting up A Google account so She buys another phone 4 in 5 years But not due to T-Mobile Operator error in this instance

We just traded in our old phones tonight and Celeste was great. She handled both our data transfers…read moreflawlessly and we're both happy with our 16 pro max iPhones. We love T Mobile anyway. Best carrier we have ever had. .

If you are a video game head then this is where you need to go. Because you will definitely find it…read morehere. They have a huge selection of all kind of gaming consoles. They also have funk o pops if you're a collector and they have a plethora of different games and relics. They are decently priced, and their staff is super knowledgeable. My husband asked some detailed questions, and the staff pointed him to the right equipment and helped him save money. Appreciated this so much. We will definitely come back when they move to their new location.

The prices on certain items are awful. For instance, they had a Zelda 2ds in stock when I went for…read more$200. On eBay, that would have sold for $80-90. There are more, like a $400 PSVita Slim. Finally, they give you 50% of MARKET when you trade in, then up charge at least 50%. Do not buy here unless you find a good deal.

I've been to the Zagg store half a dozen times in the last few years. I have never had an issue and…read moreI've always found the employees to be knowledgeable, efficient, and polite. I purchase the glass phone covers plan and when I inevitably chip or crack it it's an easy $10 replacement that the employee fixes within 30 seconds. Easy transactions with no hiccups Zagg is doing a doing a great job for my needs.

They are very nice in the store and helpful. I just feel disappointed. About two years ago, I got…read morethe basic screen protector in store. I've had the same basic phone case forever. The screen protector just cracked for the first time recently - pretty good, especially since I drop my phone often. I went in to have it replaced and Garrick convinced me to upgrade to the stronger one. He was kind enough to give us a small coupon since we were also buying one for the first time for my husband. Today is one week since buying the stronger screen protector. I dropped my phone once, at home, and it shattered. I brought my phone in and explained the extremely short amount of time, the upgrade to the stronger protector, and my disappointment. Unfortunately, Garrick explained I still had to pay the $12 fee for a new one. He also said it's probably my case's fault (however I've had this case forever and never had something shatter). While I know $12 is not the end of the world and still a great option, it felt disappointing after having had such a great experience with the first product lasting 2 years. It just makes me wonder if the upgrade actually is any different. I also feel like there should be a policy for that short period of a time. I was hoping to at least use the $5 coupon I got for taking the survey last time, but he said that's only eligible on new products (which I don't plan on buying, so that now feels like a waste of my time too). Bleh, little things in the end but still not a great experience.

Better than the target in Euless. Always clean and hardly anything is misplaced…read more Plus I got these gorgeous tulips for $8!! (I don't usually shop at target since the controversy but it was closest to me at the time).

This is probably the one establishment is the entire DFW area that I have gone to the most but for…read moresome reason never reviewed. I find it interesting and honestly thought I had reviewed it, but obviously I have not. Or, maybe it's like my elite badge and it just disappeared. Yelp giveth, and Yelp taketh away. In the many times I have been here I have always been impressed with the service and selection. The shelves are always organized and well-stocked. The staff has always had or been able to find the answers to any questions I have. Today's visit brought me in for a charging cord . I was impressed to learn they had several choices, at varying prices. I was happy when I was able to purchase a 5 ft Lightening to USB cord for just $7.99! Review #2171

I stopped in to learn a bit more about noise cancellation; my son stole my last pair so a new set…read moreis in order. Jeff (terminal E) did a phenomenal job explaining the brands and highlighting the variances between them. I thought he was exceptional in presentation and knowledge. I'll buy a set very soon!

Needed a GoPro harness for an upcoming trip and waited to last minute to grab at the airport. Not…read moreonly did they have what was needed, but the sales person was exceptionally knowledgeable, helpful, and really pleasant to meet! There were lots of options and a wide selection. Obviously we probably could have got it cheaper, but we waited too long and thus THIS was a last second must have value.

Like all companies they have a shortage of workers but they keep up the support we are used toread more

Flower Mound location is horrible. Go to another store all together. They don't know what they are…read moretalking about and sell you a fake benefit to a credit card. Horrible