Do not trust your phone to this place. After fixing the screen and putting a "screen protector" on…read morethe phone it got a small crack and they would not replace it. Their reason. They don't warranty the screen or protectors. Everyone warranties their work. This was not explained at the time of repair. DO NOT USE THEM.

From the owner: Cell Phone Repair , Computer Repairread more

Worst location ever. I how up for an order I placed for pick up. There are 3 employees and they…read morewant me to use an app on my phone to sign in WTF. Now waiting over 30 mins to pick up an item I can just walk out door with. DO NOT COME HERE!

I think T-Mobile is awesome. They make customers feel important and take the time to listen to…read moreindividual needs. Tristan at this store is excellent! He was patient and knowledgeable and was able to give me all squared away with a new phone pretty quickly!

Manager, Elizabeth, was AMAZING. We had quite the issue and…read moreshe was patient, knowledgable, and respectful.

Cesar took great care of me even while assisting another customer. In and out. Appreciate the…read morehelp!

I cannot get help at this store with the things I need. I have been with Verizon for 23 years…read more I am 74-years old with the computer skills of a 5-year old! I gave up using Verizon's customer service line last week after a 2 hour phone call. None of the features I requested to have removed were actually removed. That is 2 hours of my life I can never get back! In hopes of getting satisfaction, I went to the store directly with no success. The representative I spoke with was not interested at all. There were no other customers in the store. I am researching other mobile phone companies now. Verizon has no respect for the fact that I have been a customer for over two decades.

Went in to transfer my service from ATT to Verizon. I had everything prepared and was admin on the…read morebusiness account. The employee seemed upset that he had to help me. After trying for about 5 minutes he told me he couldn't help me. I started asking questions about how we could complete the service transfer and he started being rude. I asked him why he has an attitude and then he refused to help me. I asked the other employee and he got me transferred in 5 minutes. It seemed like the guy didn't know what he was doing and took it out on me.

Not recommended.. cheap fake parts.. bad business.. will not bring my phones here again.read more

From the owner: At Nexus Tech Solutions, we’re a proud locally owned and operated business based in Denton, TX,…read morewith over 10 years of expertise in tech repair, device buybacks, and resales. We specialize in iPhones, Samsung devices, laptops, game consoles, and smartwatches, offering reliable solutions to cover all your tech needs. As a trusted Verizon partner, we provide dependable phone services to keep you connected. We’re also committed to delivering value, with financing options and comprehensive device insurance coverage available, plus a promise to beat or match competitor prices. Customer satisfaction is our top priority, and we’re here to help you discover the best in tech solutions. Get in touch today to explore our end-of-summer promotions!

thought I needed cell phone screen repair, they fixed a glitch in 20 seconds, and charged…read morenothing. You don't get service like this much anymore. they earned my future business.

They have AMAZING customer service! They did everything they could to fix my phone, and referred me…read moreto get further help.