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    Soundview Auto Parts

    5.0 (1 review)

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    6 years ago

    Great people, always service with a smile. Offers the best price amongst competitors.

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    Murray Hill, Flushing

    Luciano at AutoZone was super helpful! He used the scanner to check my car and patiently explained…read morewhat might be causing my check engine light. He even drew a diagram so I can understand. He didn't try to upsell me anything. Very friendly, knowledgeable, and someone I trust....I highly recommend!

    I had an excellent experience at AutoZone thanks to a truly exceptional team member, ALEX. From the…read moremoment I walked in, he was friendly, attentive, and genuinely eager to help. Not only did he go above and beyond to assist me, but his knowledge of auto parts and car batteries (my case today) was impressive and reassuring. He took the time to understand the exhausting and stressful issue I was facing. My car wasn't starting, not sure if it was the battery but ended up stuck in Queens. Thankfully, I stopped at this particular store & he provided clear and accurate recommendations and even helped me locate the exact parts I needed along with his Store Manager (unfortunately, I do not recall his name). Alex's confidence and professionalism made the entire process smooth and stress-free. It's rare to find someone who combines great customer service with deep product knowledge--and Alex nailed both. This level of service deserves to be recognized. I left the store confident in my purchase and extremely satisfied with the support I received. AutoZone is lucky to have such a dedicated and skilled representative on their team! THANK YOU ALEX!! I RECOMMEND THIS STORE 100%. Management, you are doing a great job too!

    Advance Auto Parts

    Advance Auto Parts

    (13 reviews)

    Jackson Heights

    I need to write this review because I also remember when that place was a horror show. Waiting…read moreforever to check out, drag ass help, online products not available at the store etc. BUT I had a remarkable experience there last week. My car wouldn't start in front of my house even though the radio and headlights would come on. AAA gave me a jump and while I let it run for a half hour I looked online for a new Diehard battery. I'd had this one for years and it was dying hard. No more Sears Auto, Advance Auto has Diehard batteries now so I called the Northern Blvd store at 78th st and spoke with the guy. He said he had my battery. When I came to get it I shut my engine off in the parking lot, tried to restart it just in case, and of course it would not restart. So I was in the right place. I went in and met the guy I spoke with at the counter. Dude was pleasant and had me measure my battery with a tape measure so I got the right one. I installed it in the parking lot and... still won't start. I go back in and ask for a voltmeter to make sure it's charged. He was working with another customer and told me he'd come out as soon as he was done. At the same time one of his regular customers, a guy named John in blue work coveralls, came in and was talking to him about how he almost got screwed at Home Depot on a battery powered multi function drill. As he's listening to me tell the counter guy how I just reinstalled a new battery and the engine won't turn over he goes "It might be the starter". Yeah might be. Could be the alternator too. Now I'm seeing more bucks flying out my pocket. Then he goes "Let me come out and take a look". ?? wow. He comes out and we're looking for where the starter is. Of course it's somewhere under the engine that you can't see from up top. Then the counter guy comes out with the volt meter, checks the battery and it's fully charged. He goes "Let me see if one of these shade tree mechanic guys in the lot has a jack". He comes back with one, we lift the car up and put a brace underneath just in case. John crawls underneath and tells me to crank it while he's banging on the starter. No dice. He goes "Disconnect the battery and look for corrosion on the connectors". Well, the lights come on and I looked when I installed it, but ok why not. They go back into the store to do whatever their business was and I look again. Around the negative battery cable connector I see some flat shiny white stuff. I thought it was an insulation ring and the bolt that goes through the cable into the battery was the conductor. I get out my flathead screwdriver and start scraping at it and sure as s *** it starts cracking off! Damn. Then they both come back out. John takes a look and he goes "See, I told you!". Counter guy goes "Let me get some spray that'll dissolve that for you". John goes to his truck in the lot and gets some contact cleaner while we're waiting, sprays the connectors, tells me to wait five minutes clean it off and reconnect it. He goes back inside. By that time they come back out with the cleaner, now not needed, but the counter guy tells me he also checked my old battery and it was definitely due to be replaced. I know, it was at least 10 years old. So I reconnect the battery, turn the ignition and the s*** starts right up, Strong! As I'm thanking them I ask John if he has a shop somewhere nearby. It's always nice to know a good honest mechanic. Then he tells me he isn't an auto mechanic! Turns out he works on forklifts!!, but says "Engines all work the same way" and "You don't know how many times I go all the way out to the middle of the Island and all it is is corrosion on the connectors.." Holy crap. And "You know if you'dve got towed to a mechanic they'dve ripped you for a new starter and something else because that's what they do". You got that right! I toss them a few bucks and I go happily on my way. Amazing experience. Much respect. Thanks guys..

    Did an online order the day before in the evening and went in the next day to pick up my item since…read moreI got the email at like 7:30am saying my order was ready. So I got there little past noon and stood at the clearly marked ONLINE ORDER PICKUP register which is to the side. The female cashier who was helping other people did notice me but didn't bother asking if I needed anything. Also there were 2 other employees just walking around while I stood there. I finally asked the cashier since I have an online order pick up is anyone going to help me or am I in the right line. She just replied one line for everything. Ok whatever no point of having a ONLINE ORDER PIKCUP location if you don't plan on using it. Once I got to the register I gave her my name and she asked me what I ordered. After I told her what I ordered she just walked over to the shelf took the item and there you go. I'm definitely not coming back here unless I have no other choice. Based on other reviews poor customer service is a common practice here.

    Soundview Auto Parts - autopartssupplies - Updated June 2026

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