Luciano at AutoZone was super helpful! He used the scanner to check my car and patiently explained what might be causing my check engine light. He even drew a diagram so I can understand. He didn't try to upsell me anything. Very friendly, knowledgeable, and someone I trust....I highly recommend! read more

I had an excellent experience at AutoZone thanks to a truly exceptional team member, ALEX. From the moment I walked in, he was friendly, attentive, and genuinely eager to help. Not only did he go above and beyond to assist me, but his knowledge of auto parts and car batteries (my case today) was impressive and reassuring. He took the time to understand the exhausting and stressful issue I was facing. My car wasn't starting, not sure if it was the battery but ended up stuck in Queens. Thankfully, I stopped at this particular store & he provided clear and accurate recommendations and even helped me locate the exact parts I needed along with his Store Manager (unfortunately, I do not recall his name). Alex's confidence and professionalism made the entire process smooth and stress-free. It's rare to find someone who combines great customer service with deep product knowledge--and Alex nailed both. This level of service deserves to be recognized. I left the store confident in my purchase and extremely satisfied with the support I received. AutoZone is lucky to have such a dedicated and skilled representative on their team! THANK YOU ALEX!! I RECOMMEND THIS STORE 100%. Management, you are doing a great job too! read more

They have large sections of air fresheners,I am a professional aroma consultant and all fresheners were top notch odor delights read more

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man who installed my battery was excellent. As usual AutoZone does not provide a battery tester to check on the batteries. I still purchased a new battery, and that's what's important to them. read more

When I pulled into the parking lot, I noticed that there were an awful lot of loud and boisterous men just hanging around their beat up cars. By the time I came out of the store with my wiper blades, they started to take notice of me and my car. They watched as I struggled with replacing my blades. They became a little too helpful, insisting on trying it for themselves. I was having trouble so I let them. They seemed like they worked with their hands. They didn't have any success. I eventually got it done by myself after they loaned me a screwdriver. When it was all done, one guy shouted "coffees for everybody!" I think that was my cue to tip everybody. I walked to the other side of my car to get away from them. Only one of them followed me. So I asked him if they just hang out in the lot, or maybe they stay here and look for people to help. He said something incoherent. I gave him $3. And then they all ran to the corner of the parking lot to take a piss. As far as the auto parts store is concerned, it's an auto parts store. With a parking lot. So that's a nice thing in NYC. And so many have closed. So this is definitely a good thing to have one around. But, don't come here if you are a woman, or small of stature, etc. You may be forced to give a few drunk men money for trying to "help" you. It's the equivalent of car window squeegee men: they "clean" your windshield and then expect a tip. read more

I came here to buy a Wagan Tech iOnBoost Slim Li-Poly Jump Starter 7504, the representative informed me that based on my bus a ( Ford E 450 heavy duty bus) this jumpstart will be able to get my bus running. Unfortunately it didn't, I tried to return it in two different locations In mount Vernon NY and they told me that they can't do nothing for me and to take it back to the same store I got it from. I came back a few days later (the store I got the jumpstart from) and all though the recipe said no refund on this particular item, I spoke to a representative name ADEl , when I explain my situation she guided me to the Managers, Christian And Thried The managers where great they explain that orders like these are not usually refunded but they made an exception for me. Thank you greatly read more

Great service. Came here for battery test and they were able to help provide. Also came here to charge my old battery and they were able to provide without any charges. The battery was found defective and not working anymore. So I had to replace it. The cost was affordable. Definitely a great location for car services that is close and convenient read more

AutoZone - Auto Parts & Supplies Near Me - Flushing, New York

Came here for a battery replacement today. Chris was extremely helpful, personable, and funny. Got the job done in 10 minutes. Overall a good experience, but the products can be pricy. read more

AutoZone - Store front - Auto Parts & Supplies Near Me - Flushing, New York

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I needed a simple solution to a minor scuff and stratch on my bumper, and the gentleman at the counter was very accommodating and recommended a product on the shelf that did an amazing job at minimal cost and time. Good job! read more

This review is more about an employee rather than the store. I had an emergency where my wiper blade flew off my car, mid-drive, in the rain. I knew there was an AutoZone close by, and I'd gone to this location before. Went in, one of the associates helped me get the right wipers. Another employee, (Matthew), saw me purchasing and immediately asked if I'd need help installing. I tried (as I have before, ) but this time, couldn't figure it out, so I went back for help. Matthew took the time to walk to my car, and install not only the broken wiper, but the other, which I had purchased to have a matching set. He didn't need to, but very grateful that he did. Thanks, Matthew! read more

Was in flushing and made a stop at auto zone for wiper blades and antifreeze. Not a bad auto zone and they have plenty of auto parts and accessories for your ride. While roaming around I also picked up a few useful items , headlight bulb replacement and wheel locks. Prices are not bad and checkout is quick . Glad I picked up what I needed cause you never know when they will become handy or needed. read more

Nice staff, very helpful. Been going here for many years. Only thing that is terrible is the parking lot is full with garbage everywhere read more

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My headlight bulb needed to be replaced. The AutoZone website said I needed an H11 bulb so I bought that and picked it up here. They were short-staffed since it was Sunday but I asked one of the workers and he said he normally would be able to but it would take too long. I went to an auto body shop and they said that the bulbs I bought were incorrect, and they put in the correct bulbs in about 20 minutes lol. I came here today to return the H11 bulbs I bought. While I was on line, a worker named Adelle was being really rude to a customer and telling him to get in line in a really curt manner. When it was my turn, I asked if I could make a return with her (the previous person I tried to make a return with said I needed to go "over there"), to which she kind of flipped her hand as if to say "I guess so." As she was processing my return, she started talking to someone else. When I asked if she could finish processing my return, she said "You gotta give me a minute" - again, very curt. Then her manager came by and she was saying how something was starting to get "really annoying." Finally, she (curtly) told me "Can you sign?" and as I was writing my signature she said it again. The kicker? Adelle's name badge said she is in Customer Satisfaction LOL. The people here are usually fairly competent and nice about things, so Adelle maybe is the exception, but man, tLl about an unpleasant person to be in charge of customer satisfaction. read more

I went there to purchase a battery, there was about 5 employees but, not one was taking care of any customers. I was there on front of the line but the cashier was calling out the persons that was standing behind me to the counter for whatever reason. The employees of this location are totally u profesional and it they ar3 getting minimum wag3 they are been overpay. read more

Thomas is a great example of a knowledgeable autozone associate. He helped swap a battery and made sure that it had excellent battery specs and installed it for free. He clearly enjoys autos and knows the technology. The management should do there best to keep him and promote him... I saw other staff asking him for help and he did it efficiently. read more

I came for my battery, the young guy named Andy is really helpful and kind. Wish he could be success and bright future.

I had to replace my car's battery and went to this Autozone. The prices were reasonable and the staff was friendly. Particularly, Thomas went out of his way to help me and replace my car's battery although his shift was ending. The whole thing was done in 15-20 minutes. read more

Manager don't allow returns ?!! Don't buy from here unless you are 110% sure you are not going to return it!! Definitely need to call someone higher up about this. read more

I came here to get my battery swapped out. I called in advance to ask if they have the battery for my car available and asked them to place one on hold for me. An employee help me swapped out the battery as a courtesy. He did such a great job and was so polite, I tipped him for the assistance. He helped me handle the old battery trade in as well to get $5 back. It was a quick process. I'm glad I came here instead of taking the car into a dealership service center as I had in the past which normally cost me double. Highly recommended!!! read more

Good spot located right off Northern Blvd. Plenty of on site parking. They'll install your windshield wipers free of charge as well.

Regardless of the bad experience others had encountered from their customer services, I had a very good experience with Charles K. today. He is a nice and a courteous young man who patiently replaced my bad battery. Thank you for making my day, Charles. read more

Came here to replace a dead battery on my 2010 accord. However, first road bump was the amount of cars idling in the parking lot. In order for Auto Zone to replace your battery for you, it must be parked in the parking lot. So I had to wait about 15-20 mins before someone would leave in order for me to take their spot. Other than waiting for a parking spot. the service was pretty smooth. Purchasing the battery and having it replaced only took about another 20-30 min. The employees that work there just want to get things done as soon as possible which is probably why they have a nasty attitude. But now I have a new battery and they don't charge you extra to replace it for you, so I can't complain. read more

Worst service I've ever had. The cashier with the tag titled "parts sales manager" was horrible, bad attitude, she would try her best to ignore the customers. You could be lazy but please do not appear to be lazy to the public. And there was another Indian guy I guess his named Roger, I went to him and politely asked if he could help me to take out the battery (heavy enough for a lady) since that was tie and heavy, he gave me the face and said: errr... let me think about it. If you're not willing to help your customer, then I believe the job at retail is not a good fit for you. I'd rather travel a little farer to another Auto Zone and will never go back here again. read more

I give the staff at this store the highest rating. I bought new windshield wipers for my 2012 Volkswagen Jetta. Besides not having ever changed windshield wipers, I forgot my glasses. I asked the salesperson who sold the wipers to me how to install them and rather than try to explain it to me he installed them for me without my asking for his help. A great place with great staff. Dan Ryan read more

I bought a brake pad and checked it on the web site prior to visit. It said it's on stock so I bought it online and picked it up after email pick up confirmation. When I came to talk to the associate, they said it's out of stock!?! If your system is broken, fix it. Other than that, they had superb customer rep... I bought air freshers, batteries and motor oils here for decades.. no issue for me.. read more

I came here to get my battery checked and sure enough I needed a new one. One of the staff helped me pick out one with a warranty and then I had one of the "outside hustling auto mechanics" install it for me for $10. I was pleased and will return. read more

Came in the morning ask if they can install car battery but they said they can't do it for an RDX 2016 because of a memory card and that they don't have a computer for it and told me to go to auto shop. I went to pepboy and it did it in less than 20 mins. They didn't sue any computer or any other electronic device. I just think these guys are just lazy and didn't want to do anything. read more

Bad service and a serious lack of proper management. I shop here often since it's closest to me. Usually, there are 3-4 people working yet they only open one register while the rest stand around. If you run in for a simple item, be ready to stand for a while. read more

They have almost everything for a quick fix for your car. Customer service varies depending on the individual but they always do find you what you need if they have it stock. read more

I came here on three occasions for wipers and they were out of stock. In terms of car batteries, Costco and Walmart offer better deals. The plus side is that they have good customer service, but items are not as competitively priced. read more

November 21 (Tuesday), 5ish pm Dropped into pirchase a 3M double sided trim tape. The manager Hugo was very helpful in locating the product. However when it can to time to paying only one counter person and helping to resolve a customer's is very acceptable. Once finished the counter person walked away leaving 3 others waiting without an explanation. The manager returned and I heard people laughing and carrying on a conversation and the woman assistant manger on the phone conversing about her life very clearly and loudly. I went in Auto Zone to buy one $15 product after a long day of work to wait literally 20 minutes. When I inquired with her, she had responded that she was that she was working. We all her personal challenges very lucid. Then she didn't hear anything else she then proceeded to show me the palm of her hand and walked away. Please check your video camera for support of dismay. Your company now lost my business after many years of confidence with auto zone and will be now going pep boys for my future automotive needs. read more

Very bad service with management.I have brake pads on warranty and called the manager on duty to answer a question i had, he was very rude like he was in a rush to get off the phone.i was giving him a phone number to look up my warranty he couldnt find it before i had a chance to tell him i will call him back to find out what phone number my wife may have given him he hung up the phone.This was today at 12:05 pm 11/24/12.I will be very happy when pep boys open up next to my home on northern and i believe 205 street. read more

Excellent customer service and was so helpful. We were stressed b/c our car was leaking engine coolant and the person there didn't have to come outside and take a look at where the leak was - but he did. He went far and beyond what he was "assigned" to do, which would normally simply selling the coolant to us. It was raining outside too! What an amazing person he was to be super helpful. read more

Very good AZ store, conveniently situated right across the street from my favorite Firestone location. Late hours arte a plus. Employees are friendly and knowledgeable, more so on the night shift in my experience. read more

These guys don't really know much about cars but they know where the items are in the shelves. That's more than I can say about pep boys. Oh well. That's America I guess. Half ass your way to the top. read more

I usually stop here for my auto needs after work and every employee I ask on my visits are very helpful. :)

They always have items in stock, service sometimes good sometimes sux ass. And there's a mechanic in the lot all the time he can help you install it for a small fee lol. read more

I just visit the store and staffs who works there were not helpful. I was there looking for windshield repair kits so I asked 1 of their staff and she told me r6, (I am not sure what r6 meant so I assume its row 6)' so I went to r6 but couldn't find what I needed. Then I asked another staff, he told me the same thing but none of them actually showed me where is r6 and where are the repair kit. I ended up standing at r6 for 15-20mins but No One came to help even though they stand at the counter chatting with each other. I will not go back but buy auto parts online read more

Great service and really friendly people working in this Autozone. 5 stars. Facility were cleaned and organized. It was during the day time, not very busy. Communicated with 4 staffs for infomation and they were extremely helpful. waited a little bit to get the service but no issues at all while replacing my warranted dead battery. Highly recommend other AutoZone customer to come to this location as I have tried other nearby ones. This one is the def my fav in Queens area NY. read more

This store always has what i need and today i added great customer service to that list. most of the people are cool just never in a rush to get u out of there. Ashley rang me up and couldnt get a can of Rust-oleum flexidip to scan so instead of being an ass about it she walked over to get the code and was super friendly and helpful about it. Thanks for your help :) read more